Del Lago Resort & Casino
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Summary of reviewsDel Lago Resort & Casino is largely celebrated for its outstanding location, convenience and accessibility, making it an excellent choice for various types of travelers, including those visiting local wineries or attending events. Ample parking, a clean environment and a tranquil setting further enhance its appeal, making it ideal for vacations, anniversaries and casual getaways.
The breakfast offerings at Del Lago receive praise for their quality and portion sizes with Sociale and the sports bar noted for their exceptional service, although some guests wish for complimentary options and better communication about inclusions. Dinner experiences are mixed with standout praise for Portico’s excellent cuisine, particularly the prime rib and Sociale’s reasonable prices. However, limited dining options during weekdays and inconsistent quality in some venues highlight areas for improvement.
Guests frequently commend the rooms for their cleanliness, modernity and spaciousness with luxurious decor and comfortable beds adding to the positive experience. The bathrooms are notably large and modern, although some guests mentioned issues with outdated furniture and low water pressure. The consistent friendliness and professionalism of the staff across all departments contribute significantly to an enjoyable stay, although there are occasional lapses in service.
The cleanliness of the resort is generally appreciated, despite some guests pointing out issues in common areas. The spa receives high marks for its relaxing atmosphere and excellent services, although it can be expensive and sometimes inaccessible due to high demand. Guests appreciate the ample parking options with plenty of free spaces available.
The beds are frequently described as incredibly comfortable, adding to the restful experience. The luxurious decor and upscale facilities are often highlighted, creating a refined atmosphere that many guests appreciate, despite some noting room for improvement in certain areas.
The casino is a standout feature, noted for its clean, smoke-free and visually stunning environment. The layout, helpful staff and the variety of gaming options enhance the overall enjoyment, making it a popular spot for a fun-filled night. Overall, Del Lago Resort & Casino provides a mixture of convenience, luxury and entertainment, making it a commendable choice for a variety of travelers.
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The breakfast offerings at Del Lago receive praise for their quality and portion sizes with Sociale and the sports bar noted for their exceptional service, although some guests wish for complimentary options and better communication about inclusions. Dinner experiences are mixed with standout praise for Portico’s excellent cuisine, particularly the prime rib and Sociale’s reasonable prices. However, limited dining options during weekdays and inconsistent quality in some venues highlight areas for improvement.
Guests frequently commend the rooms for their cleanliness, modernity and spaciousness with luxurious decor and comfortable beds adding to the positive experience. The bathrooms are notably large and modern, although some guests mentioned issues with outdated furniture and low water pressure. The consistent friendliness and professionalism of the staff across all departments contribute significantly to an enjoyable stay, although there are occasional lapses in service.
The cleanliness of the resort is generally appreciated, despite some guests pointing out issues in common areas. The spa receives high marks for its relaxing atmosphere and excellent services, although it can be expensive and sometimes inaccessible due to high demand. Guests appreciate the ample parking options with plenty of free spaces available.
The beds are frequently described as incredibly comfortable, adding to the restful experience. The luxurious decor and upscale facilities are often highlighted, creating a refined atmosphere that many guests appreciate, despite some noting room for improvement in certain areas.
The casino is a standout feature, noted for its clean, smoke-free and visually stunning environment. The layout, helpful staff and the variety of gaming options enhance the overall enjoyment, making it a popular spot for a fun-filled night. Overall, Del Lago Resort & Casino provides a mixture of convenience, luxury and entertainment, making it a commendable choice for a variety of travelers.
Resort for Honeymoon
Casino Resort
Resort with Spa
Family Friendly Resort
Romantic Resort
Business Resort
Resort with Parking
Accessible Resort
Resort with Gym
4-Star Resort
Guest Reviews
Del Lago Resort & Casino enjoys a commendable reputation for its prime location. Reviewers frequently highlight its convenience and accessibility, being positioned right off major highways and within close proximity to the casino and various amenities. Many guests find it an excellent choice for events, thanks to its convenient placement near show venues and Tesla superchargers.
The hotel is noted for being perfectly situated for specific local activities, such as visiting wineries in the Finger Lakes region and exploring nearby attractions and stores. Despite a few remarks about rooms facing less scenic views, the overall sentiment reflects a sense of satisfaction with the hotel's carefully chosen spot, making it easily accessible and practical for various types of travelers.
Ample parking and a clean, comfortable setting contribute to the resort's appeal. It's described as a great destination for anniversaries, vacations and casual getaways with the added benefit of being tucked away for those seeking a quiet retreat. For many, the location combined with the cleanliness, ambience and amenities makes Del Lago a preferred choice in the region.
At Del Lago Resort & Casino, guests frequently commend the breakfast offerings, highlighting the quality and decent portion sizes. Many guests find their breakfast experiences to be very good with some describing it as outstanding. Various options seem to cater to different preferences with nice choices available and the service is generally quick and efficient. The breakfast at Sociale and the sports bar have received special mentions for being great and room service breakfast was particularly praised.
However, the resort does not provide a complimentary breakfast, which has been noted by guests. Some have expressed confusion over whether breakfast was included or not, indicating a lack of communication at check-in. There is also a sentiment that breakfast options could be improved, especially with suggestions to include breakfast in the Market Buffet offerings. Despite these points of improvement, the overall consensus leans towards a good and satisfying breakfast experience at Del Lago Resort & Casino.
Del Lago Resort & Casino's dining experiences garnered a range of opinions from guests with standout experiences noted at specific venues. The Portico restaurant consistently received praise for its excellent food, particularly its prime rib, which several guests described as hot, delicious and well-prepared. Some also marked their meal there as a highlight of their trip. The Sociale restaurant left a positive impression with its excellent breakfast and reasonably priced, delicious meals.
However, guests reported a significant issue: limited dining options and the closure of several restaurants during weekdays. This limitation forced some guests to seek meals outside the resort. The lack of variety and the repeated closure of specific dining establishments like the Portico on weekends exacerbated the problem.
While guests enjoyed the flavorful food at the casual, non-casino restaurant, reports also surfaced of subpar meals in other venues within the resort. Some found the food at the Laughing Buddha, the pizza place and the Draft Kings Sports Bar to be underwhelming. Additionally, the steakhouse, although praised by many, had occasional reports of overcooked or tasteless dishes. Other criticisms included a lack of vegan options and high prices, particularly within the casino.
Despite these mixed reviews, the service at some places, particularly the Portico, was noted as exceptional, though occasionally slow. Overall, while some guests enjoyed the delicious food and reasonable prices at specific restaurants, the resort would benefit from improving its dining variety and consistency across all venues.
Del Lago Resort & Casino offers a mix of experiences when it comes to their rooms. Firstly, cleanliness is consistently highlighted; many guests note that their rooms were very clean, comfortable and modern. Spaciousness is another strong point with numerous reviews mentioning large, roomy accommodations, some even sporting high ceilings and multiple bathrooms. The bathrooms themselves are frequently described as roomy and modern, enhancing the overall luxurious feel.
The decor of the rooms is generally appreciated with mentions of beautiful and upscale furnishings. Guests particularly liked the comfortable beds and the high-quality shampoos, soaps and other amenities that are provided. Additionally, the layout of the rooms and bathrooms received positive remarks, contributing to a pleasant and relaxing stay.
However, there are a few areas needing improvement. Several reviewers pointed out that some rooms are outdated with worn-down furniture and a few mentioned issues like low water pressure in the showers. Despite these drawbacks, the overall sentiment is that the rooms are well-maintained and designed for comfort.
The friendly and helpful staff further enhance the stay, ensuring a clean and pleasant environment. Even though a handful of rooms could use a refresh, the blend of spacious, clean and well-appointed rooms generally offers a satisfying stay for guests at Del Lago Resort & Casino.
The beds at Del Lago Resort & Casino have garnered a lot of attention from guests with many praising their comfort. Words like super comfy, incredibly comfortable and extremely comfortable recur throughout the reviews, highlighting that the beds often offer a restful night's sleep. King beds are frequently mentioned with some noting their substantial height. Despite a few negative remarks about firmness and flatness, the overwhelming sentiment is positive with guests frequently describing the beds as clean, soft and welcoming. Several guests even declared they had the most comfortable sleep of their lives. The beds also receive praise for their spaciousness and high-quality sheets. Overall, the focus on comfort and cleanliness suggests that Del Lago Resort & Casino's beds significantly contribute to a superb stay.
Del Lago Resort & Casino receives mixed feedback regarding its cleanliness. Many guests frequently applaud the resort for having clean, comfortable and well-maintained rooms. Terms such as "spotless," "amazingly clean," and "super clean" highlight the high cleanliness standards in many areas of the property. The rooms are often described as clean, fresh smelling and modern, providing a welcoming and relaxing atmosphere.
However, there are notable criticisms. Some guests have reported dirty floors in common areas, stained carpets and some marred furniture. Instances of previous visitors' remnants in bathrooms and mildew in showers were also mentioned. Despite these issues, other aspects like the friendly staff and beautiful, stylish decor contribute positively to the overall experience. While inconsistencies in cleanliness are evident, the resort’s amenities and comfortable accommodations generally tend to meet and often exceed guests' expectations.
At Del Lago Resort & Casino, the guest experience is elevated by a consistently friendly and professional staff. Many visitors highlighted the helpfulness and accommodation provided from the moment they arrived, praising the front desk, housekeeping and guest services for their competence and welcoming nature. Specific mentions of outstanding service by different departments, such as Portico and the gaming floor staff, emphasize the overall commitment to excellent customer service.
Numerous guests noted the exceptionally friendly demeanor of the staff, from the cheerful and attentive housekeepers to the knowledgeable and polite waitresses. The front desk received particular commendation for its efficiency and friendliness, ensuring smooth check-ins and addressing guests' needs promptly.
However, a few reviews did mention occasional lapses, such as instances of perceived rudeness or inadequate assistance from some staff members, including housekeeping and front desk personnel. These critiques were relatively rare amidst the overwhelmingly positive feedback.
Overall, the staff at Del Lago Resort & Casino managed to leave a strong, positive impression on the majority of its guests, contributing significantly to an enjoyable and pleasant stay.
Del Lago Resort & Casino offers WiFi services with mixed reviews from guests. While some found the WiFi connectivity to be good and reliable, others faced challenges such as weak connection, inability to access WiFi and issues with multiple devices. There were concerns about the network security with some guests reporting the WiFi as unsecured and thus unusable. Furthermore, certain websites and VPN usage were blocked, limiting online accessibility. Overall, the WiFi experience varied with some guests satisfied with the internet service and others finding it unsatisfactory.
Visitors to Del Lago Resort & Casino frequently highlight the exceptional experiences at the spa, emphasizing the amazing services and professional staff. Guests have loved the serene and relaxing atmosphere, including massages, hot tubs, sauna and steam rooms, which contribute to the overall rejuvenating experience. Some appreciated specialized treatments like facial treatments and body scrubs that added to their enjoyable stay.
However, there are notable downsides. Some visitors noted that the spa can be quite expensive with pricing seen as quite high. Additionally, a recurring issue is the inaccessibility or unavailability of the spa with comments about it being booked up, closed or not centrally located, which could be disappointing for those whose purpose of visiting was specifically to use the spa services. The absence of a pool or whirlpool was also mentioned as a drawback. Despite these issues, when accessible, the spa at Del Lago Resort & Casino has left a magical impression on many of its guests.
Del Lago Resort & Casino offers ample parking options that guests frequently appreciate. The parking garage and lot provide plenty of free spaces, ensuring that finding a spot is not an issue. Many visitors find parking here to be easy and straightforward. The abundance of parking availability is a notable advantage with the large lot offering convenience for those arriving by car. Although some guests mentioned that walking across the casino floor with luggage can be uncomfortable, the overall consensus highlights the positive aspects of free and hassle-free parking.
Del Lago Resort & Casino provides an upscale experience with very luxurious decor and beautiful facilities, contributing to its high-end appeal. The hotel consistently receives praise for its four-star accommodations, service and amenities, creating a distinguished and refined atmosphere for guests. The rooms are well-maintained, contributing to the overall impression of a 5-star accommodation. Comments highlighted the good location, enhancing the convenience and attractiveness of the resort. However, some feedback noted that dinner choices were lacking and that certain areas were not properly taken care of, indicating room for improvement. Nonetheless, the resort remains a highly recommended destination for a refined stay.
Del Lago Resort & Casino offers a captivating casino experience that many guests find delightful. The casino itself is universally described as clean, smoke-free and visually stunning, providing a vibrant atmosphere filled with endless slot machines, poker tables and more. It's favorably noted for its spacious and well-spaced gaming floor, which contributes to an enjoyable and relaxed gaming environment.
Guest reviews highlight the casino's fantastic layout and the responsive, helpful staff, enhancing the overall experience. Despite a few mentions of the poker room being closed and some opinions on game variety, visitors appreciate the vibrant nightlife and the fun found in gambling, whether playing roulette, slots or other games. The non-smoking policy within the casino is a big plus for many patrons, adding to the comfort and appeal.
Overall, Del Lago’s casino leaves a strong, positive impression with its great service, clean environment and a fun, entertaining atmosphere, making it a popular spot for both local and visiting gamblers seeking a memorable night out.
The Del Lago Resort & Casino has received high praise for its luxurious atmosphere with guests frequently highlighting the sense of glamor and great wealth experienced during their stay. The hotel offers luxury accommodations at an affordable price, impressing visitors well beyond their expectations with both luxurious rooms and exceptional furnishings. Many guests have described the rooms, especially the suites, as very luxurious, akin to what one would expect from a 5-star hotel. The entertainment options, such as Netflix, add to the overall luxurious feel. Despite occasional operational hiccups, such as a housekeeping shortage leading to suite upgrades, the overall experience at Del Lago Resort & Casino is consistently described as perfect and in line with high luxury standards.
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Location
The hotel is noted for being perfectly situated for specific local activities, such as visiting wineries in the Finger Lakes region and exploring nearby attractions and stores. Despite a few remarks about rooms facing less scenic views, the overall sentiment reflects a sense of satisfaction with the hotel's carefully chosen spot, making it easily accessible and practical for various types of travelers.
Ample parking and a clean, comfortable setting contribute to the resort's appeal. It's described as a great destination for anniversaries, vacations and casual getaways with the added benefit of being tucked away for those seeking a quiet retreat. For many, the location combined with the cleanliness, ambience and amenities makes Del Lago a preferred choice in the region.
Breakfast
However, the resort does not provide a complimentary breakfast, which has been noted by guests. Some have expressed confusion over whether breakfast was included or not, indicating a lack of communication at check-in. There is also a sentiment that breakfast options could be improved, especially with suggestions to include breakfast in the Market Buffet offerings. Despite these points of improvement, the overall consensus leans towards a good and satisfying breakfast experience at Del Lago Resort & Casino.
Dinner
However, guests reported a significant issue: limited dining options and the closure of several restaurants during weekdays. This limitation forced some guests to seek meals outside the resort. The lack of variety and the repeated closure of specific dining establishments like the Portico on weekends exacerbated the problem.
While guests enjoyed the flavorful food at the casual, non-casino restaurant, reports also surfaced of subpar meals in other venues within the resort. Some found the food at the Laughing Buddha, the pizza place and the Draft Kings Sports Bar to be underwhelming. Additionally, the steakhouse, although praised by many, had occasional reports of overcooked or tasteless dishes. Other criticisms included a lack of vegan options and high prices, particularly within the casino.
Despite these mixed reviews, the service at some places, particularly the Portico, was noted as exceptional, though occasionally slow. Overall, while some guests enjoyed the delicious food and reasonable prices at specific restaurants, the resort would benefit from improving its dining variety and consistency across all venues.
Rooms
The decor of the rooms is generally appreciated with mentions of beautiful and upscale furnishings. Guests particularly liked the comfortable beds and the high-quality shampoos, soaps and other amenities that are provided. Additionally, the layout of the rooms and bathrooms received positive remarks, contributing to a pleasant and relaxing stay.
However, there are a few areas needing improvement. Several reviewers pointed out that some rooms are outdated with worn-down furniture and a few mentioned issues like low water pressure in the showers. Despite these drawbacks, the overall sentiment is that the rooms are well-maintained and designed for comfort.
The friendly and helpful staff further enhance the stay, ensuring a clean and pleasant environment. Even though a handful of rooms could use a refresh, the blend of spacious, clean and well-appointed rooms generally offers a satisfying stay for guests at Del Lago Resort & Casino.
Beds
Cleanliness
However, there are notable criticisms. Some guests have reported dirty floors in common areas, stained carpets and some marred furniture. Instances of previous visitors' remnants in bathrooms and mildew in showers were also mentioned. Despite these issues, other aspects like the friendly staff and beautiful, stylish decor contribute positively to the overall experience. While inconsistencies in cleanliness are evident, the resort’s amenities and comfortable accommodations generally tend to meet and often exceed guests' expectations.
Staff
Numerous guests noted the exceptionally friendly demeanor of the staff, from the cheerful and attentive housekeepers to the knowledgeable and polite waitresses. The front desk received particular commendation for its efficiency and friendliness, ensuring smooth check-ins and addressing guests' needs promptly.
However, a few reviews did mention occasional lapses, such as instances of perceived rudeness or inadequate assistance from some staff members, including housekeeping and front desk personnel. These critiques were relatively rare amidst the overwhelmingly positive feedback.
Overall, the staff at Del Lago Resort & Casino managed to leave a strong, positive impression on the majority of its guests, contributing significantly to an enjoyable and pleasant stay.
Wi-Fi
Spa
However, there are notable downsides. Some visitors noted that the spa can be quite expensive with pricing seen as quite high. Additionally, a recurring issue is the inaccessibility or unavailability of the spa with comments about it being booked up, closed or not centrally located, which could be disappointing for those whose purpose of visiting was specifically to use the spa services. The absence of a pool or whirlpool was also mentioned as a drawback. Despite these issues, when accessible, the spa at Del Lago Resort & Casino has left a magical impression on many of its guests.
Parking
4 Star
Casino
Guest reviews highlight the casino's fantastic layout and the responsive, helpful staff, enhancing the overall experience. Despite a few mentions of the poker room being closed and some opinions on game variety, visitors appreciate the vibrant nightlife and the fun found in gambling, whether playing roulette, slots or other games. The non-smoking policy within the casino is a big plus for many patrons, adding to the comfort and appeal.
Overall, Del Lago’s casino leaves a strong, positive impression with its great service, clean environment and a fun, entertaining atmosphere, making it a popular spot for both local and visiting gamblers seeking a memorable night out.
Luxury
No, Del Lago Resort & Casino doesn't have any pool.
Yes, a spa is available at Del Lago Resort & Casino.
No, Del Lago Resort & Casino doesn't allow dogs.
Yes, parking facilities are available at Del Lago Resort & Casino.
Yes, Del Lago Resort & Casino has a gym.
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