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Summary of reviewsNomads Capital Backpackers in Wellington stands out for its prime, central location that places guests within walking distance to major attractions like the Te Papa Museum, Cuba Street and the waterfront. The proximity to public transportation and the ferry terminal enhances its appeal for those looking to explore further afield. The staff receives consistently high praise for their friendliness and helpfulness, adding a welcoming touch to the hostel experience.
The rooms at Nomads Capital Backpackers are generally well-regarded for their spaciousness, comfort and affordability, particularly the private rooms which often exceed guests' expectations. Features like ensuite bathrooms, TVs and coffee-making facilities add to the convenience. However, some maintenance and cleanliness issues, particularly in shared spaces, have been noted. The historic charm of the building also contributes to a unique lodging experience.
Cleanliness is a mixed bag at the hostel. While some guests appreciate the clean bathrooms and soft duvets, numerous others have reported issues ranging from moldy ceilings and stained linens to unclean kitchens and bathrooms. Greater attention to cleanliness and maintenance could significantly improve the guest experience.
The staff remain a highlight, often described as super friendly and helpful with special mentions of individuals who go above and beyond in their service. This positive interaction elevates the overall ambiance of the hostel.
Free WiFi availability receives mixed feedback with some guests finding it reliable and helpful while others face issues with instability and slow speeds, indicating a need for improved connectivity. The hostel's location amidst Wellington's nightlife district is perfect for those looking to enjoy the vibrant scene, though this does result in occasional noise disruptions.
The beds receive generally positive reviews for comfort, though some guests have encountered issues with worn-out mattresses, squeaky bunk beds and thin blankets. Despite these inconsistencies, the clean linens and fairly comfortable beds make for a pleasant stay for most visitors.
In summary, Nomads Capital Backpackers offers a central and affordable lodging option with friendly staff and comfortable rooms. While there are areas that could benefit from better maintenance and cleanliness, the overall experience makes it a favored choice among travelers looking to explore Wellington. Show more
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Categories
Boutique-style Hostel
Luxury Hostel
Historic Hostel
Hostel near Nightlife Spots
Cheap Hostel
Hostel for Adults Only
5-Star Hostel
Hostel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? No
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, other limit 2 Guest/Family per car
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
MBIE Guidelines
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Pancake Breakfast
Free Meal
Has the hotel closed during the pandemic? No
Answers last updated by Nomads Capital Backpackers - Wellington
Superior Double Room with En-suiteThis room features cable TV and an en suite bathroom.
Standard Double RoomThis room features a private bathroom.
Single Bed in Female Dormitory Room with Shared Bathroom (4 Adults) This dormitory room features access to a shared bathroom.
Single Bed in Mixed Dormitory Room with Shared Bathroom (4 Adults) This dormitory room features access to a shared bathroom.
Bed in 4-Bed Mixed Dormitory RoomThis dormitory room features access to a shared bathroom.
Bed in 6-Bed Mixed Dormitory RoomThis dormitory room features access to a shared bathroom.
Single Bed in Mixed Dormitory Room with Shared Bathroom (6 Adults) This dormitory room features access to a shared bathroom.
Single Bed in Mixed Dormitory Room with Shared Bathroom (8 Adults) This dormitory room features access to a shared bathroom.
Single Bed in Mixed Dormitory Room with Shared Bathroom (10 Adults) This dormitory room features access to a shared bathroom.
Standard Single Room with Shared BathroomThe single room provides a carpeted floor and heating, as well as a shared bathroom featuring a shower. The unit offers 1 bed.
Guest Reviews
6.7
Rated
Location
Nomads Capital Backpackers in Wellington enjoys a prime location, often praised by guests for its centrality and convenience. The hostel is located right in the heart of Wellington, making it perfect for experiencing the city. It's within walking distance to major attractions like the Te Papa Museum, Cuba Street and the waterfront, allowing for easy exploration of the city's restaurants, bars and cafés.
The proximity to public transportation, including bus stops, is also highlighted, making it an ideal base for further exploration of the area. Guests note the advantage of being close to the ferry terminal, making regional trips straightforward.
In addition to its location, the hostel is frequently mentioned for its friendly and helpful staff, enhancing the overall experience. The combination of prime location, affordability and the helpfulness of the staff positions Nomads Capital Backpackers as a top choice for travelers keen on exploring Wellington.
Breakfast
Nomads Capital Backpackers in Wellington offers convenient amenities for making hot drinks and snacks, thanks to the provision of a jug and tea-making facilities in the rooms. However, breakfast is not usually included or available for individual stays. While group tours may sometimes have breakfast offered, there have been mixed reviews about the quality with issues such as mouldy toast reported. Despite these drawbacks, the availability of facilities for hot drinks adds a positive touch to the guests' experiences.
Rooms
Nomads Capital Backpackers in Wellington offers a mix of experiences when it comes to their rooms, leaning more towards positive aspects. The rooms are generally described as large, spacious and comfortable with private rooms often featuring ensuite bathrooms. Some reviews highlight well-appointed rooms with amenities like TVs, towels and coffee-making facilities, adding a touch of convenience. The hostel's affordability and cheerful vibe are frequently praised, making it a decent choice for budget travelers.
The historic charm of the old building adds a unique touch to the accommodation. The private rooms particularly stand out for their cleanliness, comfort and privacy, often exceeding guest expectations in size. Some rooms are noted for being clean and tidy with plenty of storage space and outlets, which are appreciated by travelers.
However, there are areas that need improvement. Issues like non-functional heaters, broken fixtures and a need for fresh paint were mentioned. Guests also pointed out occasional cleanliness lapses, especially in shared and ensuite bathrooms. The rooms varied significantly in temperature with some being too cold or too hot. Noise and unpleasant smells were also problems for some visitors, particularly in dormitory settings.
Overall, Nomads Capital Backpackers provides a basic yet comfortable stay with good value for money, especially for those booking private rooms. The friendly staff and central location further enhance the experience, despite some drawbacks.
Beds
Nomads Capital Backpackers in Wellington received a mix of reviews regarding their beds with a predominant leaning towards comfort. Many guests found the beds to be very comfortable and praised the clean linens provided. Descriptions of the beds ranged from comfortable and comfy to fairly comfortable and soft, indicating that many visitors were satisfied with their sleeping arrangements.
However, some reviews pointed out issues with the quality of the beds. Complaints included thin and springy mattresses, squeaky and unstable bunk beds and thin blankets. A few guests mentioned that the beds were worn out or broken and there were mentions of uncomfortable experiences related to dirty or musty bedding.
Overall, while the comfort of the beds was a highlight for many, there were notable inconsistencies in bed quality and maintenance that affected the experiences of some guests.
Cleanliness
Nomads Capital Backpackers in Wellington has garnered mixed feedback regarding its cleanliness. Many guests have positively noted that some of the rooms and certain facilities are clean and functional with clean bathrooms and soft duvets being highlighted as a plus. The kitchen has also been described as well-equipped and occasionally clean, offering a bit of respite in terms of hygiene.
However, there are substantial criticisms to consider. Numerous guests have expressed disappointment with the overall cleanliness of the property, pointing out that several rooms, bathrooms and common areas often appear dirty and poorly maintained. Issues raised include moldy ceilings, unclean bedding, stained linens and bathrooms with poor sanitation. The hostel has also struggled with maintaining functioning amenities like showers and sinks and there were frequent mentions of unpleasant smells throughout the building.
Guests specifically pointed out the kitchen as a problematic area, citing it as dirty, grimy and messy, often with leftover rubbish and dirty plates. Bathrooms have been repeatedly criticized for being unclean with multiple reviews mentioning dirty toilets, showers with hair and insufficient ventilation.
In summary, while there are some bright spots in terms of cleanliness at Nomads Capital Backpackers, the majority of reviewers suggest that there is significant room for improvement. The general sentiment indicates that greater attention to regular cleaning and maintenance is needed to elevate the overall experience for guests.
Staff
Nomads Capital Backpackers in Wellington boasts a staff that garners high praise for their friendliness and helpful nature. Guests frequently highlight the team as being super friendly, very helpful and consistently kind. The reception staff particularly stand out for their attentiveness and efficiency, often being described as lovely and fantastic. Several mentions note the staff going above and beyond with excellent recommendations and great communication.
While there are occasional mentions of less favorable interactions, the overwhelming consensus is positive. The staff’s professionalism and patience contribute significantly to the welcoming atmosphere of the hostel. Moreover, individuals such as Louis and Junior from the front desk receive special acknowledgements for their delightful service.
Overall, the combination of great service and a prime location makes Nomads Capital Backpackers a favored choice among travelers visiting Wellington.
Wi-Fi
Nomads Capital Backpackers in Wellington has garnered mixed reviews regarding its WiFi quality. Many guests appreciated that there is free WiFi available with several noting that the WiFi connection was generally good or even great at times, particularly in the rooms. Some reviews mentioned that the WiFi was reasonable and reliable, making it a helpful feature during their stay.
However, there are numerous complaints highlighting issues with the WiFi as well. Several guests faced problems with the WiFi being unstable or slow with some describing it as dodgy or even terrible. There were instances where the WiFi disconnected on its own, required a router reset or simply did not work at all. Additionally, free WiFi was reportedly only available in the reception area and even there, it often did not perform well.
While the positive feedback indicates some level of satisfaction, the recurring issues with connectivity and speed suggest that the WiFi service at Nomads Capital Backpackers could benefit from improvements.
Nightlife
Nomads Capital Backpackers in Wellington boasts an enviable location, right in the heart of the city's vibrant nightlife district. Guests will find themselves surrounded by an array of bars, pubs and live music venues, ensuring there's always something happening just steps away.
However, the bustling atmosphere comes with its share of noise, particularly from nearby clubs and bars which often play music late into the night. While the lively surroundings are perfect for night-time revelers, those seeking a quieter experience might find the street and traffic noise, along with the sounds of party-goers, rather disruptive.
Thankfully within the facility itself, the rooms and hallways remain relatively peaceful, offering a respite from the energetic neighborhood just outside the doors.
No, Nomads Capital Backpackers - Wellington doesn't have any pool.
No, a spa isn't available at Nomads Capital Backpackers - Wellington.
No, Nomads Capital Backpackers - Wellington doesn't allow dogs.
No, parking facilities aren't available at Nomads Capital Backpackers - Wellington.
No, Nomads Capital Backpackers - Wellington doesn't have a gym.