DoubleTree by Hilton Hotel West Palm Beach Airport
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Summary of reviewsThe DoubleTree by Hilton Hotel West Palm Beach Airport is frequently praised for its prime location, situated conveniently near the West Palm Beach airport and in close proximity to downtown, the beach and various dining and shopping destinations. Guests commend the hotel's balance of bustling accessibility and tranquil retreat, along with the friendly service and clean environment, further enhancing their stay.
Breakfast at the hotel garners positive remarks for its variety and flavor, though some guests find it costly, particularly as it is not included in the room rate. Despite occasional critiques regarding pricing and food quality, many find the offerings satisfying.
Dinner service receives mixed but generally positive assessments with praise for the quality of the salad and bar food, praising the friendly dining staff despite some remarks about the cost and service delays.
Rooms are often noted as clean, comfortable and spacious. Most guests enjoyed the quiet, pristine appearance of their accommodations with positive feedback on the comfort of the beds and the attentiveness of the staff. However, some guests encounter issues such as cramped bathrooms and occasional lapses in cleanliness. The absence of amenities like microwaves and fridges, along with some dated furnishings, are also areas for improvement.
Cleanliness receives mixed reviews; while many guests find the rooms and hotel well-maintained, others note significant deficiencies such as unclean linens and mold issues in the showers. Consistency in housekeeping practices is highlighted as a potential area for enhancement.
The staff is generally acclaimed for being friendly and accommodating with the front desk team described as efficient and welcoming. Exceptional service from specific staff members, such as the manager and shuttle driver, often enhances the guest experience, though some inconsistencies, particularly in housekeeping, are mentioned.
Parking is another area with mixed feedback. Guests appreciate ample parking spaces and easy access but express dissatisfaction with the additional $5 per day charge, which some were not expecting. However, complimentary cookies and occasional mentions of free parking provide a pleasant touch.
Overall, the DoubleTree by Hilton Hotel West Palm Beach Airport offers a comfortable, conveniently located stay with exceptional staff and clean, spacious rooms. Despite minor areas for improvement, it remains a popular choice for both business and leisure travelers.
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Breakfast at the hotel garners positive remarks for its variety and flavor, though some guests find it costly, particularly as it is not included in the room rate. Despite occasional critiques regarding pricing and food quality, many find the offerings satisfying.
Dinner service receives mixed but generally positive assessments with praise for the quality of the salad and bar food, praising the friendly dining staff despite some remarks about the cost and service delays.
Rooms are often noted as clean, comfortable and spacious. Most guests enjoyed the quiet, pristine appearance of their accommodations with positive feedback on the comfort of the beds and the attentiveness of the staff. However, some guests encounter issues such as cramped bathrooms and occasional lapses in cleanliness. The absence of amenities like microwaves and fridges, along with some dated furnishings, are also areas for improvement.
Cleanliness receives mixed reviews; while many guests find the rooms and hotel well-maintained, others note significant deficiencies such as unclean linens and mold issues in the showers. Consistency in housekeeping practices is highlighted as a potential area for enhancement.
The staff is generally acclaimed for being friendly and accommodating with the front desk team described as efficient and welcoming. Exceptional service from specific staff members, such as the manager and shuttle driver, often enhances the guest experience, though some inconsistencies, particularly in housekeeping, are mentioned.
Parking is another area with mixed feedback. Guests appreciate ample parking spaces and easy access but express dissatisfaction with the additional $5 per day charge, which some were not expecting. However, complimentary cookies and occasional mentions of free parking provide a pleasant touch.
Overall, the DoubleTree by Hilton Hotel West Palm Beach Airport offers a comfortable, conveniently located stay with exceptional staff and clean, spacious rooms. Despite minor areas for improvement, it remains a popular choice for both business and leisure travelers.
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Guest Reviews
The DoubleTree by Hilton Hotel West Palm Beach Airport is favored for its highly convenient location. Positioned near the West Palm Beach airport, guests appreciate the quick and easy access for travel. It's also close to downtown, the beach, popular restaurants and shopping plazas, making it a versatile choice for business and leisure travelers alike. The hotel is situated in a bustling area, yet away from the town center, offering a balance of accessibility and tranquility. Guests consistently praise the hotel's proximity to various activities and amenities, ensuring that everything they need is just minutes away. The friendly front desk staff and overall cleanliness are additional highlights that enhance the overall experience. All in all, the DoubleTree by Hilton Hotel West Palm Beach Airport stands out as a comfortable and strategically located choice for visitors.
The breakfast experience at the DoubleTree by Hilton Hotel West Palm Beach Airport received mixed reviews. On the positive side, many guests appreciated the good variety and deliciousness of the breakfast options, praising the wonderful and amazing offerings available in both hot and cold buffet styles. Some found the breakfast to be fair for the price and enjoyed their meals, describing them as delicious and satisfying.
However, several guests raised concerns about the cost, noting that the breakfast was expensive and not included in the room rate, which was a disappointment for some. It was highlighted that paying for breakfast, especially for children, seemed excessive. Specific critiques included the high price of $17.95 per plate for the buffet and complaints that the menu was limited with no free breakfast options available. Some guests also reported that the food quality could be improved, citing stale pastries and mediocre offerings like cold potatoes and wilted bacon.
In summary, while the breakfast at this hotel has its fans, particularly for those who enjoy a good variety of options, the cost and occasional lapses in food quality were significant drawbacks for others.
Guests had mixed experiences with dinner at DoubleTree by Hilton Hotel West Palm Beach Airport with several positive remarks highlighting satisfying dining experiences. A beautiful salad and amazing bar food received praise and the hotel restaurant was deemed convenient for late dinners. Staff friendliness and helpfulness were appreciated. However, some felt the meals did not justify their cost, mentioning delays in service and inconsistent quality, such as a dry sandwich. Overall, while the dining had its high points, it also faced some areas for improvement.
Visitors to the DoubleTree by Hilton Hotel West Palm Beach Airport generally found the rooms to be clean, comfortable and spacious. Positive feedback frequently highlighted the pristine condition and spaciousness of the rooms, contributing to a relaxing environment. Cleanliness was a consistent point of praise with many guests noting that their rooms were well-maintained throughout their stay.
Comfort and size were recurring themes in the favorable reviews with guests appreciating the comfortable beds and linens. The rooms were described as generally quiet and conducive to a good night’s sleep, although some guests mentioned occasional noise from nearby interstate traffic.
Several reviews mentioned impeccable furnishings and good service from the staff, which added to the overall positive experience.
However, there were a few notable areas where the hotel could improve. Some guests commented on rooms that felt cramped, particularly noting small and cramped bathrooms. Issues with cleanliness in some instances, such as unclean rooms upon check-in and stained furniture, were also noted. A few reviews pointed out that the hotel felt outdated and in need of renovation.
Additional amenities such as the lack of a microwave or fridge in the rooms were mentioned as missing, along with occasional housekeeping oversights. Nonetheless, most guests seemed satisfied with the spacious, clean and comfortable rooms provided by the hotel.
The beds at DoubleTree by Hilton Hotel West Palm Beach Airport generally receive positive feedback from guests. Most reviews highlight the comfort of the beds with several guests specifically praising the very comfortable and super comfortable bedding. The presence of large and nice beds also contributes to an overall positive sleeping experience. However, there are some isolated negative remarks about the beds being too small, mattresses feeling old and deformed and an uncomfortable king-size bed. Despite these occasional drawbacks, the hotel's clean linens and hot water further complement the positive aspects of the bedding experience.
The DoubleTree by Hilton Hotel West Palm Beach Airport exhibits mixed reviews regarding its cleanliness. On the positive side, many guests noted that their rooms were indeed clean with some mentioning that the property as a whole was very clean and well-maintained. The friendly staff and helpful cleaning crew were also highlighted as a pleasant aspect of their stay. However, numerous reports point to significant issues, such as rooms and bathrooms not being adequately cleaned with some rooms emitting unpleasant odors such as mold and mildew. Instances of dusty rooms, dirty linens and mold in showers were unfortunately noted as well. There were also specific mentions of hallways and certain areas of the facility needing repairs and better upkeep. While some guests encountered very clean and disinfected rooms, others faced a decline in cleanliness standards, highlighting the need for more consistent housekeeping practices at this hotel.
The DoubleTree by Hilton Hotel West Palm Beach Airport boasts a notably friendly and accommodating staff, frequently praised by guests. The front desk team is often singled out for being efficient and welcoming, ensuring quick check-ins and providing consistent support throughout stays. Many reviewers highlight the politeness, helpfulness and courteous nature of the staff in the dining room and at the front desk.
Guests frequently describe the overall atmosphere as warm and positive with employees going out of their way to acknowledge guests and enhance their experience. Notable mentions include the exceptional customer service provided by specific staff members, such as the manager and the shuttle driver, which contribute positively to the overall guest experience.
However, there are some inconsistencies, particularly regarding housekeeping, where a few guests noted the need for improvements. Despite these occasional issues, the majority of reviews reflect a staff that is extremely friendly, responsive and committed to ensuring a pleasant stay for all guests.
The parking situation at DoubleTree by Hilton Hotel West Palm Beach Airport elicits mixed feelings from guests. While some guests appreciate the easy access and the ample availability of parking spaces, others are less pleased with the additional $5 per day charge, especially since they were under the impression that parking was included. The convenience of having plenty of parking spots is a noted advantage, though the extra cost is seen as an unexpected inconvenience by some. It's also worth noting that some guests highlight the hotel’s offering of free parking, along with complimentary cookies, which adds a pleasant touch to their stay.
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Location
Breakfast
However, several guests raised concerns about the cost, noting that the breakfast was expensive and not included in the room rate, which was a disappointment for some. It was highlighted that paying for breakfast, especially for children, seemed excessive. Specific critiques included the high price of $17.95 per plate for the buffet and complaints that the menu was limited with no free breakfast options available. Some guests also reported that the food quality could be improved, citing stale pastries and mediocre offerings like cold potatoes and wilted bacon.
In summary, while the breakfast at this hotel has its fans, particularly for those who enjoy a good variety of options, the cost and occasional lapses in food quality were significant drawbacks for others.
Dinner
Rooms
Comfort and size were recurring themes in the favorable reviews with guests appreciating the comfortable beds and linens. The rooms were described as generally quiet and conducive to a good night’s sleep, although some guests mentioned occasional noise from nearby interstate traffic.
Several reviews mentioned impeccable furnishings and good service from the staff, which added to the overall positive experience.
However, there were a few notable areas where the hotel could improve. Some guests commented on rooms that felt cramped, particularly noting small and cramped bathrooms. Issues with cleanliness in some instances, such as unclean rooms upon check-in and stained furniture, were also noted. A few reviews pointed out that the hotel felt outdated and in need of renovation.
Additional amenities such as the lack of a microwave or fridge in the rooms were mentioned as missing, along with occasional housekeeping oversights. Nonetheless, most guests seemed satisfied with the spacious, clean and comfortable rooms provided by the hotel.
Beds
Cleanliness
Staff
Guests frequently describe the overall atmosphere as warm and positive with employees going out of their way to acknowledge guests and enhance their experience. Notable mentions include the exceptional customer service provided by specific staff members, such as the manager and the shuttle driver, which contribute positively to the overall guest experience.
However, there are some inconsistencies, particularly regarding housekeeping, where a few guests noted the need for improvements. Despite these occasional issues, the majority of reviews reflect a staff that is extremely friendly, responsive and committed to ensuring a pleasant stay for all guests.
Parking
Yes, DoubleTree by Hilton Hotel West Palm Beach Airport has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at DoubleTree by Hilton Hotel West Palm Beach Airport.
No, DoubleTree by Hilton Hotel West Palm Beach Airport doesn't allow dogs.
Yes, parking facilities are available at DoubleTree by Hilton Hotel West Palm Beach Airport.
Yes, DoubleTree by Hilton Hotel West Palm Beach Airport has a gym.
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