Westerham51.27053100,
0.03941200,
Roadchef Clacket Lane, Motorway Service Area M25 Westbound(Show on Map)
7.2
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsDays Inn by Wyndham Sevenoaks Clacket Lane offers a strategically convenient location, making it an ideal stopover for travelers heading to or from Gatwick Airport, situated just a 30-minute drive away. Positioned on the M25, it provides easy access to the motorway and nearby local attractions such as Hever Castle and Sevenoaks. The proximity to motorway service stations, coupled with free parking and a 24-hour reception desk manned by friendly staff, enhances the overall guest experience.
Although the hotel does not offer on-site breakfast or dinner, guests can find a variety of food outlets like McDonald's, Leon and Costa in the nearby service area, which are convenient for quick bites. However, these outlets close early in the evening, making it advisable to visit before 8 pm for more options.
Rooms at the Days Inn are generally spacious, comfortable and well-equipped, especially suitable for families. Cleanliness across rooms tends to receive positive remarks with fresh-smelling and tidy areas contributing to guest satisfaction. The beds are often highlighted as comfortable, adding to a restful stay experience. However, some rooms appear outdated with signs of wear and issues like inadequate heating, noise insulation and occasional cleanliness lapses are noted.
The staff stand out as the hotel's strongest asset, consistently praised for their friendliness, politeness and helpfulness. Noteworthy mentions of specific staff members like Liam and Helen reflect the exceptional service rendered, significantly enhancing the stays of many guests.
While the free WiFi is appreciated, its reliability and strength fluctuate, posing challenges for those needing stable internet. Family rooms receive positive feedback for their size and value, accommodating pets with ease, thus ensuring a comfortable stay for both families and their furry companions.
In summary, Days Inn by Wyndham Sevenoaks Clacket Lane serves as a solid budget-friendly option, particularly suitable for short stays. Its convenient location, comfortable rooms and exceptional staff are notable highlights. A few areas, such as room maintenance and WiFi reliability, could use improvement, but overall, the hotel effectively meets the needs of budget-conscious travelers. Show more
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Categories
Hotel with EV Charging Stations
Hotel near Golf Courses
Family Friendly Hotel
Dog Friendly Hotel
Cheap Hotel
Accessible Hotel
3-Star Hotel
Room Types
Double Room with Sofa Bed and Pull-out BedPlease note that the sofa bed in this room type is only suitable for children under the age of 15.
Twin Room - Disability AccessFeaturing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room has a tea and coffee maker, heating and a TV with cable channels. The unit has 2 beds.
Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room has a tea and coffee maker, heating and a TV with cable channels. The unit has 2 beds.
Family Room (One Double & Two Singles)This double room has a tea/coffee maker.
Double Room with Two Double BedsThis double room features a tea/coffee maker.
Business Double RoomThis double room has a tea/coffee maker.
Double Room with Sofa BedOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers a TV with cable channels, a tea and coffee maker, a sofa and heating. The unit offers 2 beds.
Guest Reviews
7.2
Good
Location
Days Inn by Wyndham Sevenoaks Clacket Lane offers a strategically convenient location for various travelers. Positioned close to Gatwick Airport, it serves as a handy stopover for those with late-night or early-morning flights and is only about 30 minutes away. Its location on the M25 makes it ideal for those seeking quick access to the motorway, as well as for work-related trips, weddings and other travel purposes.
The hotel's proximity to motorway service stations provides guests with easy access to essential amenities like gas stations and fast food restaurants. Despite being near the highway, many guests found the hotel relatively quiet. The convenience of free parking adds value and the presence of friendly staff at the reception desk, which is open 24 hours, enhances the overall experience.
Whether stopping for a night en route to another destination or visiting local attractions like Hever Castle or Sevenoaks, the hotel’s location proves to be a beneficial aspect. It also caters well to those traveling for business or events, offering a functional and economical place to rest. However, some guests noted that the location could be slightly tricky to find and that it involved navigating service road entrances.
Despite a few challenges related to access and noise, the hotel's position remains advantageous for travelers looking for a restful break on their journey, providing easy reach to both the airport and charming villages nearby.
Breakfast
The Days Inn by Wyndham Sevenoaks Clacket Lane does not offer on-site breakfast, which disappointed some guests. While there is WHSmith in the nearby service area for snacks, it is considered overpriced and not a convenient substitute. Some visitors mentioned a good selection of breakfast options at nearby locations, though the overall availability of breakfast remains limited. Consequently, guests may need to make alternative arrangements for their morning meals.
Dinner
Guests at Days Inn by Wyndham Sevenoaks Clacket Lane often note the convenience of its proximity to a service station. This location provides easy access to food outlets like McDonald's, Leon and Costa, which are just a short walk from the hotel. However, the on-site dining options are limited, as the hotel does not have its own restaurant or bar. While the service area food outlets serve as a decent option for a quick bite, they tend to close early in the evening, so it's advisable to visit before 8 pm for a wider range of choices. Despite the lack of a diverse culinary experience, the convenience of having eating places just steps away and ample parking included in the hotel rate are appreciated by many visitors.
Rooms
Rooms at Days Inn by Wyndham Sevenoaks Clacket Lane offer a mix of experiences for guests. On the positive side, many reviews highlight the spacious and comfortable nature of the rooms, which are noted to be particularly convenient for families. Cleanliness is often praised with several guests remarking that their rooms were very clean and tidy. The rooms are described as having good facilities, including tea and coffee-making equipment and many guests found the beds and pillows to be comfortable. For the price, the rooms are regarded as offering good value, especially considering their size.
However, there are notable areas for improvement. Some rooms are described as outdated and tired with issues such as peeling wallpaper, threadbare carpets and a need for more maintenance and upgrades. A number of reviews mention that rooms can feel dark and damp with inadequate heating and ventilation, leading to musty smells and even mold concerns. Cleanliness issues also pop up sporadically with instances of dirty carpets, soiled towels and dusty surfaces detracting from the overall experience. Noise insulation seems to be lacking as well, affecting the quiet atmosphere some guests seek.
While functional and adequately equipped for a short stay, enhancements in maintenance, lighting and decor would significantly improve guest satisfaction. Overall, the spaciousness and comfort of the rooms are definite strengths, but attention to detail in upkeep and modernization is needed.
Beds
The reviews for the beds at Days Inn by Wyndham Sevenoaks Clacket Lane reflect a range of guest experiences with numerous mentions of comfort. Many guests highlighted that the beds were comfortable, clean and conducive to a good night's rest with some describing the bed as super comfy and exceptionally comfortable. Several reviews praised the quality of the mattresses and pillows, contributing to a pleasant stay.
However, there were also recurring comments on issues such as small bed sizes, uncomfortable sofa beds and the need for new mattresses. While many found the beds to their liking, others mentioned the mattresses being lumpy or too soft and pillows being insufficient or flat. Despite some negative feedback regarding specific bed aspects, the overall sentiment suggests that most guests found the beds to be comfortable and satisfactory for their stay.
Cleanliness
Days Inn by Wyndham Sevenoaks Clacket Lane receives mixed feedback regarding its cleanliness. On the positive side, many guests describe the rooms as clean and tidy with some appreciating the cleanliness of the bathrooms and overall hotel. Phrases like "clean room," "clean and comfortable," and "the room was clean and well-equipped" are common. The rooms are also noted for their fresh smell and comfortable beds, contributing to a pleasant stay.
However, there are notable areas of concern. Several reviews mention issues such as dirty and stained carpets, worn and outdated bathroom fittings and mould on windows and walls. Common areas and corridors often need more thorough cleaning with some guests reporting cobwebs, dirty marks and unpleasant odors. Maintenance issues, such as broken fixtures and non-functional items, are also highlighted, detracting from the overall experience.
The bathroom facilities, in particular, receive mixed reviews with some guests noting that they need a renovation and others pointing out specific issues like rusty pipework, dirty toilet seats and mouldy shower curtains. Despite these issues, the consistent remarks about room cleanliness suggest that housekeeping does make an effort, though perhaps not consistently across all areas of the hotel.
Staff
The reviews of 'Days Inn by Wyndham Sevenoaks Clacket Lane' consistently highlight the exceptional quality of the hotel staff. Guests frequently praise the staff as being friendly, polite and helpful. The reception staff, in particular, receive numerous commendations for their welcoming demeanor and efficiency, making check-ins and -outs smooth processes. Individuals like Liam and Helen are often mentioned for their outstanding service. Many guests describe the staff as a credit to the company, noting their proactive and kind attitude even in challenging situations. Overall, the staff at this hotel are regarded as its strongest asset, contributing significantly to positive guest experiences.
Wi-Fi
When it comes to staying connected at Days Inn by Wyndham Sevenoaks Clacket Lane, experiences vary considerably. While there are notable positives, such as free parking and WiFi and some guests found the internet connection to be strong and reasonable, the general consensus points to significant inconsistency. Several guests praised the complimentary WiFi, but many experienced issues with weak and patchy connections, slow speeds and frequent disconnections. For some, the WiFi was suspended indefinitely or didn't work at all, making it challenging for those needing reliable internet access. The lack of secure WiFi and poor strength compared to typical hotel standards were also mentioned. Free drink on arrival adds a nice touch, but better and more reliable WiFi would enhance the overall guest experience.
Family
The 'Days Inn by Wyndham Sevenoaks Clacket Lane' appears to offer a family-friendly experience with multiple reviews highlighting the convenience and suitability of its family rooms. Guests found the family rooms to be large and well-equipped, making them perfect for family needs and great value for money. The hotel's reception staff received praise for being super helpful and accommodating, even extending their hospitality to family pets. Despite some negatives, such as the discomfort of an extra bed and an isolated issue with a bed bug, the overall sentiment suggests that this hotel serves well as a family-oriented lodging option, especially for those attending nearby events.
3 Star
'Days Inn by Wyndham Sevenoaks Clacket Lane' offers a solid budget-friendly option for travelers, frequently noted for its value for money. The hotel stands out with its three-star rating, managed with professionalism akin to five-star establishments, providing a surprisingly better experience than anticipated.
Perfect for short stays, particularly without the need for breakfast, the location is convenient with easy access to local amenities. Guests appreciate the comfortable beds and the inclusion of a coffee/tea tray, contributing to an overall pleasant stay.
While some reviews mention that the room rate might feel steep for a three-star hotel, general consensus reveals the rooms to be clean and well-maintained with good facilities. It's a no-frills, low-priced option that fulfills basic needs effectively, ensuring a satisfactory experience for budget-conscious travelers.
Accessible
Days Inn by Wyndham Sevenoaks Clacket Lane offers a commendable level of accessibility for guests with disabilities. The entry process is straightforward with a code system for the barriers making access easy and efficient. Staff, particularly at reception, are noted for their helpfulness, including assistance with luggage up the stairs, compensating for the lack of an elevator.
The hotel features mobility-friendly and dog-friendly disabled rooms, adding to its inclusive nature. Guests also appreciate the clean, useful rooms and good bed height, although opinions on bed comfort do vary. The proximity to the airport and other facilities enhances convenience for travelers.
The surrounding area provides nice walking spaces, contributing to a quiet and convenient atmosphere. Dining options are ample with plenty of food available nearby. However, some facilities show signs of wear and require repairs and there were occasional cleanliness issues reported. Despite being great value, some amenities like soft beds and sufficient pillows were found lacking.
Overall, Days Inn by Wyndham Sevenoaks Clacket Lane is seen as accessible and convenient with helpful staff enhancing the experience for guests with disabilities.
Dog Friendly
The Days Inn by Wyndham Sevenoaks Clacket Lane is a true haven for those traveling with their furry friends. Guests commend the hotel for being genuinely pet-friendly, welcoming dogs with open arms and ensuring they feel as comfortable as their human companions. Many visitors have appreciated the low cost associated with bringing their dogs and noted that the staff is particularly attentive and friendly towards pets. The dog-friendly rooms are a major highlight, equipped with essentials like air fresheners, though a few mentioned an occasional unpleasant smell.
For those navigating the hotel with large dogs or multiple bags, the staff are described as super helpful, making the stay easier and more enjoyable. Overall, the accommodations for pets and their owners are seen as excellent, proving this location to be a good choice for travelers with animals.
No, Days Inn by Wyndham Sevenoaks Clacket Lane doesn't have any pool.
No, a spa isn't available at Days Inn by Wyndham Sevenoaks Clacket Lane.
Yes, Days Inn by Wyndham Sevenoaks Clacket Lane welcomes dogs.
No, parking facilities aren't available at Days Inn by Wyndham Sevenoaks Clacket Lane.
No, Days Inn by Wyndham Sevenoaks Clacket Lane doesn't have a gym.