Mercure Hotel Wiesbaden City

Wiesbaden 50.07857700, 8.24239900 , Bahnhofstr. 10-12 (Show on Map)
7.8
Good


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Summary of reviewsMercure Hotel Wiesbaden City is renowned for its exceptional location in the heart of Wiesbaden, making it an excellent choice for travelers wishing to explore the city's attractions with ease. Guests frequently highlight its close proximity to the train station, Rhein Main Congress Center and major cultural spots, which are all within walking distance. Despite being centrally located, the hotel maintains a quiet, peaceful atmosphere, complemented by friendly and helpful staff, clean rooms and a comprehensive breakfast.

The breakfast experience at Mercure Hotel Wiesbaden City is especially praised for its quality and variety. Guests rave about the delicious and ample buffet, which includes meats, breads, fruits, cheeses, freshly made omelettes and even salmon. Although some find the cost a bit high, the overall sentiment is that the breakfast is worth the price.

Dinner at the hotel also receives positive feedback with guests enjoying the well-prepared and tasty meals at the restaurant. The bar is a favored spot for evening cocktails, providing a cozy atmosphere and excellent service. The dining experience at Mercure Hotel is further enhanced by its inviting ambiance and quality service.

The rooms are clean, spacious and well-equipped, offering a quiet environment suitable for rest. However, there are mentions of outdated furnishings and the need for modernization with some guests pointing out issues such as worn-out carpets and small bathrooms. Despite these drawbacks, the rooms are still appreciated for their cleanliness and practicability.

Cleanliness throughout the hotel receives mixed reviews. While many guests find the common areas, lobby and rooms clean and well-maintained, others note specific issues like dirty carpets and minor upkeep problems. In general, the hotel's hygiene and cleanliness are satisfactory for most visitors.

The staff at Mercure Hotel Wiesbaden City are consistently praised for their friendliness, professionalism and helpfulness. Guests often commend the reception, breakfast and bar staff for their welcoming and accommodating service, which significantly enhances the overall guest experience.

Free Wi-Fi at the hotel is generally good with fast and efficient internet access, although a few guests have reported occasional connectivity issues. The fitness area, while small, is well-equipped and clean, offering a satisfactory workout environment. The swimming pool, though well-maintained and clean, is noted for its small size and occasional crowdedness due to external swimming courses.

Parking facilities are convenient and secure, albeit with some challenges related to narrow spaces and high fees. The hotel also provides EV charging stations, adding to the convenience for eco-friendly travelers.

Families find Mercure Hotel Wiesbaden City to be a highly recommended destination due to its child-friendly environment and amenities. The variety in the breakfast buffet, the pool and the kind and professional staff contribute to a pleasant stay for families.

Overall, Mercure Hotel Wiesbaden City stands out for its prime location, excellent breakfast, friendly staff and comfort, making it a strong choice for both leisure and business travelers visiting Wiesbaden.
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Hotel with EV Charging Stations

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Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Business Hotel

Hotel with Parking

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Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Standard Single Room Providing free toiletries, this single room includes a private bathroom with a bath and a hairdryer. The air-conditioned single room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

Privilege King Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Standard King Room Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Standard Twin Room Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 2 beds.

Guest Reviews
7.8
Good
Location
Located in the heart of Wiesbaden, Mercure Hotel Wiesbaden City enjoys a prime setting that attracts travelers looking to explore the city with ease. The hotel's central location places it within walking distance of prime attractions, restaurants and the State Theater. The proximity to the train station and the Rhein Main Congress Center makes it especially convenient for both leisure and business visitors.

Guests frequently praise the hotel for its superb central location, which offers excellent connectivity to public transport and easy access to the city's dining options and shops. Many highlights include being only a short walk away from the old town, the marketplace and various cultural sights. This makes the hotel ideal for those looking to get the most out of a quick visit to Wiesbaden.

Whether it's for attending a trade fair or simply exploring the charming streets, guests appreciate that everything is reachable on foot. Despite being right in the middle of the action, the hotel maintains a quiet atmosphere, allowing for a peaceful stay. Alongside the convenient location, visitors also commend the friendly and helpful staff, clean rooms and comprehensive breakfast offerings, ensuring a comfortable experience all around.

In summary, Mercure Hotel Wiesbaden City stands out for its exceptional location, making it an excellent choice for anyone looking to delve into what Wiesbaden has to offer, all while enjoying the ease and convenience of a centrally-located hotel.

Breakfast
Mercure Hotel Wiesbaden City boasts a highly praised breakfast experience that guests frequently highlight in their reviews. The breakfast is described as excellent, delicious and very good with numerous comments emphasizing the varied and rich selection. The buffet offers a plentiful and well-stocked assortment of meats, breads, fruits and cheeses, ensuring there is truly something for everyone. Many guests appreciate the extensive and generous nature of the breakfast, noting its high quality and diverse options such as freshly made omelettes and salmon, which contribute to the overall dining satisfaction.

The breakfast area itself is mentioned as modernly designed, contributing to a pleasant dining atmosphere. Staff are often described as extremely friendly and accommodating, adding to the positive breakfast experience. However, some reviews note the breakfast as expensive and a few guests felt it did not offer good value for money. Complaints about the price and freshness of some products were occasional, but they did not overshadow the overwhelming praise.

Despite the high cost, many guests find the breakfast worth paying for due to its quality and the wide array of choices available. Whether one is looking for a hearty meal to start the day or a delightful variety of options, Mercure Hotel Wiesbaden City's breakfast comes highly recommended, making it a notable feature of the hotel.

Dinner
The dinner experience at Mercure Hotel Wiesbaden City has garnered positive feedback from guests, highlighting the delicious and lovingly prepared food. Guests enjoyed their meals, often describing them as amazing with a particular fondness for the cuisine offered at the hotel's restaurant. Many guests also appreciated the good cocktails and cozy atmosphere of the bar, which serves as an excellent venue for both evening cocktails and dinners. Several reviewers mentioned enjoying delicious salads in the evening and others noted the availability of a small meal option later in the day.

The restaurant and bar are frequently praised for their great food and service, although some guests mentioned that meal prices might be on the higher side. Despite this, the overall response to the dining options, including dinner, breakfast and the tapas menu, has been overwhelmingly positive. Specific mentions of good lunches at nearby restaurants like Aurum and Du und ich indicate that the hotel's dining choices extend their appeal beyond just the in-house offerings. With a vibrant bar scene and a cozy ambiance, the evening dining experience at Mercure Hotel Wiesbaden City is well-regarded by its guests.

Rooms
The rooms at the Mercure Hotel Wiesbaden City have garnered mixed feedback, highlighting both positive aspects and areas needing improvement. Guests frequently mentioned that the rooms are clean, spacious and well-equipped with everything necessary for a comfortable stay. Many appreciated the quietness of the rooms, deeming them suitable for a peaceful night's rest. The large room sizes, some furnished with modern amenities, were a significant plus for many guests. Families specifically found the rooms accommodating for smaller children, adding to the hotel's appeal for family stays.

However, several aspects were less favorably reviewed. Many guests found the rooms outdated with old furnishings, worn-out carpets and dated decor. The bathrooms, often described as small and in need of renovation, didn't meet the expectations of some visitors. Issues such as broken tiles, leaking shower walls and small TVs were noted. Additionally, the air conditioning and temperature control in some rooms received criticism for being insufficient.

Despite the cleanliness and functionality of the rooms, the need for modernization and refurbishment was a recurrent theme. Some rooms had unpleasant odors and worn-out furniture and there were complaints about the noise from adjoining rooms due to thin walls. Room cleaning occurred every two days, which some guests found inconvenient. Overall, while the size and cleanliness of the rooms at Mercure Hotel Wiesbaden City were appreciated, the outdated condition and necessary updates were seen as areas for improvement.

Beds
Mercure Hotel Wiesbaden City receives generally positive feedback regarding its beds. Guests frequently highlight the comfort and size of the beds, describing them as great, very comfortable and super comfortable. The bedding is often praised as top-notch and guests appreciate the cozy and soft mattresses. In particular, many guests find the beds in good size with double rooms featuring two large beds.

However, the reviews are mixed in certain aspects. Some guests mentioned that the mattresses were too soft or sagging, leading to discomfort. Pillows also received varied feedback with some finding them too thin and unsupportive. A few guests noted issues such as hard mattresses, small bed sizes in family rooms and inadequate blanket sizes. Additionally, some beds were reportedly low in height or a bit dirty on the edges.

Overall, while there are occasional concerns, the beds at Mercure Hotel Wiesbaden City are often lauded for being comfortable and cozy, ensuring a pleasant sleep experience for most visitors.

Cleanliness
Mercure Hotel Wiesbaden City has received mixed reviews regarding its cleanliness. Many guests found the hotel to be very clean with clean and comfortable rooms. The lobby was frequently mentioned as tidy and modern and common areas were well-maintained. The public restrooms were highlighted as clean and welcoming. Some guests appreciated the cleanliness of their rooms, describing them as clean, quiet and nice. The hotel's overall cleanliness was deemed satisfactory by several visitors, who also praised its hygiene concept and well-maintained facilities.

However, there were consistent reports of cleanliness issues. Specific criticisms included dirty carpets, worn-out furniture and peeling paint. Some rooms were noted for their outdated condition with visible dirt and stains and there were accounts of dust and mold in certain areas. The cleaning routine was also questioned, as some rooms were not cleaned daily and there were instances where rooms were not clean upon arrival. Despite these issues, many guests emphasized the positive aspects of the hotel’s cleanliness, acknowledging that the major common areas and several rooms were indeed clean and maintained.

Staff
The staff of Mercure Hotel Wiesbaden City consistently received high praise for their friendliness, attentiveness and helpfulness. Reviewers frequently highlighted the welcoming and accommodating nature of the team, noting that the reception and bar staff were particularly kind and professional. Many guests appreciated the super customer-friendly attitudes and found the assistance both friendly and professional.

In particular, the staff at breakfast and check-in were singled out for being exceptionally helpful and friendly. Despite some mentions of less positive experiences, such as staff being overwhelmed or lacking in knowledge, the prevailing sentiment was one of satisfaction with the personnel's attentive and considerate service.

Instances of staff being described as scatterbrained or unhelpful were noted but were minor in comparison to the overwhelmingly positive feedback about the friendly and understanding nature of the employees. The overall impression left by the reviews is that the staff at Mercure Hotel Wiesbaden City play a significant role in enhancing guests' stays with their exceptional hospitality and professionalism.

Wi-Fi
The Mercure Hotel Wiesbaden City offers free Wi-Fi, which many guests found very good and fast. The WLAN is described as excellent and high-speed, allowing for efficient internet usage. However, some guests experienced issues such as having to re-login and occasional disconnections. Overall, the internet service, when functioning, received positive feedback for its speed and effectiveness.

Gym
The fitness area at Mercure Hotel Wiesbaden City is generally described as small but adequate by guests. While compact, it is well-equipped and clean, providing a satisfactory workout environment. Some guests mentioned that the gym is nicely maintained and complete with necessary equipment, although a few noted it could benefit from better lighting. The facility includes a sauna, adding to the wellness amenities available. Access to the gym comes with an additional charge, which some visitors found less convenient. Despite its size, the fitness area is described as beautiful and clean, offering a good experience for those looking to maintain their fitness routine during their stay.

Pool
The swimming pool at Mercure Hotel Wiesbaden City has garnered mixed reviews from its guests. Most visitors appreciate the cleanliness and maintenance of the pool, often describing it as very nice and a great place to relax. The pool area itself is considered beautiful by many, giving a pleasant atmosphere for a leisurely swim. Despite its size, the pool is favorably noted for being well-maintained and clean.

However, several guests mention that the pool is quite small, only suitable for a few people at a time. Its size may come as a surprise to some, as it appears larger in photos. At times, there is limited access due to external children's swimming courses, which can be a drawback for those looking for a quiet swim. There is also an extra charge for using the pool, something future guests might want to note.

The temperature of the pool water is another point of contention. While a few guests found it pleasantly warm, others felt it was too cold for comfort. Despite these issues, the pool area still provides a relaxing spot, complemented by a nice sauna and spa. Overall, if a clean and serene pool is a priority, the Mercure Hotel’s offering is a decent, albeit small, option.

Parking
Guests at the Mercure Hotel Wiesbaden City have mixed feelings about the parking facilities provided. Many appreciate the convenience and security of the underground parking garage located directly on-site, describing it as a great advantage and very practical. The central location of the hotel and the ease of accessing the in-house parking are also noted positively.

However, several guests pointed out that the parking garage is quite narrow, making parking somewhat challenging for larger vehicles despite adequate availability. A recurrent issue is the high parking fees with many guests mentioning that the costs are relatively expensive for the service offered. The parking facilities, while secure, are seen as needing renovation with some remarks about stained carpets.

Overall, while the parking situation is considered handy and well-integrated with the hotel infrastructure, the high costs and tight spaces could use some improvement.

EV charging stations
The Mercure Hotel Wiesbaden City is well-regarded for its convenient parking and charging facilities. Guests have appreciated the availability of EV charging stations, highlighting that these stations are available for guest use. Whether staying for a short visit or a longer stay, the hotel ensures there are charging points for electric cars readily accessible. Some reviews mentioned that while EV charging stations are generally available, there might be instances when this service is not on hand. Overall, the hotel generally delivers a positive experience for those requiring electric vehicle charging, making it a reliable option for eco-friendly travelers.

Family
Mercure Hotel Wiesbaden City emerges as a highly recommended destination for families seeking a comfortable and welcoming stay. With its child-friendly environment and a variety of kid-appropriate amenities, this hotel ensures that even the youngest guests have a pleasant experience. Many families have appreciated the appropriateness of drinks in the mini bar for children and noted the excitement of having a pool which was particularly loved by young guests.

The hotel’s breakfast has received praise for its variety, catering well to the needs of all family members, ensuring no one goes hungry in the morning. The presence of a 24-hour reception and the kindness of the staff add to the convenience, making it easier for families to manage their stay. The central location of the hotel also offers easy access to nearby attractions and essentials.

The overall ambiance is described as family-oriented and family-friendly, making it suitable for both small families and those arriving with multiple members with specific accommodations such as baby cribs available upon request. Despite this, there have been occasional mentions that family rooms, particularly room 442, might not be completely suitable with some suggestions for more activities dedicated to children to enhance their experience. Noise from small children can sometimes impact the tranquility, yet cleanliness and general facilities maintain a standard that pleases most visitors.

Overall, Mercure Hotel Wiesbaden City provides a pleasant environment with a variety of amenities and services that cater well to families, positioning itself as a good choice for those traveling with children.

4 Star
The Mercure Hotel Wiesbaden City has garnered attention for its quality service and guidance, as well as its pleasant and varied breakfast offerings. While it's described as a nice four-star hotel and aligns with usual four-star standards with facilities like an indoor pool, there are mixed feelings about its overall rating. Some guests feel that the price and the level of service do not match the expectations for a four-star establishment with a few even suggesting that the experience was more akin to a two-star hotel. Despite these criticisms, the hotel maintains a certain charm and category correctness that appeals to many visitors.

Business
The Mercure Hotel Wiesbaden City emerges as a prime choice for business travelers, offering a business-friendly atmosphere and a range of excellent facilities tailored to their needs. The hotel provides several well-maintained meeting rooms and a useful business center, ideal for hosting business meetings and events. Its proximity to a conference center and central location make it convenient for appointments and business activities. Business travelers will appreciate the ease of fast check-in and check-out, as well as the availability of free Wi-Fi and useful electrical outlets in the rooms. Overall, the hotel is highly recommended for its suitability and efficiency in catering to business trips.

Accessible
Mercure Hotel Wiesbaden City offers a commendable level of accessibility for guests with disabilities. The hotel is wheelchair accessible with wheelchairs available on-site to assist those in need. The establishment is kept very clean and well-maintained, ensuring comfort for everyone. Guests will find the rooms not only clean but also designed with extra space to accommodate wheelchair users. The modern decor of the hotel reflects necessary changes that cater to accessibility needs. The air conditioning system adds to the comfort, making it more accommodating for all guests. Specific accessible features include walk-in showers and designated disabled rooms, enhancing the convenience for disabled people. While the accessibility options are moderate, the efforts to provide an accessible environment are evident and appreciated.

Heated Pool
The heated pool at Mercure Hotel Wiesbaden City stands out as a key feature appreciated by guests. Many reviews highlight the warm temperature of the pool and the convenience of its late-night availability. Descriptions such as "heated pool available," "warm pool," and "heated pool was good" confirm its welcoming environment. However, there were occasional concerns about the pool water's cleanliness. Despite this, the heated pool remains a popular amenity for hotel guests seeking relaxation during their stay.

Indoor Pool
The Mercure Hotel Wiesbaden City offers a welcoming indoor pool that guests frequently appreciate for its cleanliness and pleasant ambiance. Though described as small, the indoor pool area is noted for being very clean and well-maintained, providing a nice space for relaxation. Guests find the pool itself to be very nice with many highlighting the overall appeal of the swimming pool and its supporting spa area.

In addition to its appealing cleanliness, the pool is also heated, adding to its comfort level. However, potential visitors should be aware that access to the pool is restricted during the day as it is rented out with availability starting only from 6 pm. Despite its size limitations, the indoor pool adds a valuable touch to the 4-star hotel's amenities, making it a noteworthy feature for those seeking a mix of leisure and relaxation during their stay.

Dog Friendly
Mercure Hotel Wiesbaden City stands out as a pet-friendly destination, ideal for those who love traveling with their dogs. Guests commend the hotel for its exceptional dog-friendly environment and amenities, including pet beds and bowls, ensuring a comfortable stay for pets alongside their owners. The hotel welcomes pets, maintaining a friendly atmosphere from check-in onwards, reinforcing its reputation as a very dog-friendly establishment.


Yes, Mercure Hotel Wiesbaden City has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Mercure Hotel Wiesbaden City.

Yes, Mercure Hotel Wiesbaden City welcomes dogs.

Yes, parking facilities are available at Mercure Hotel Wiesbaden City.

Yes, Mercure Hotel Wiesbaden City has a gym.

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