Caesars Windsor Hotel and Casino
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Summary of reviewsCaesars Windsor Hotel and Casino offers a largely positive experience for its guests with numerous strengths highlighted across various aspects of the stay. The hotel boasts a prime riverfront location that provides stunning views of Detroit and the Detroit River, making it a visually appealing choice for visitors. Its proximity to downtown Windsor, Ford Field and the Windsor-Detroit Tunnel adds to the convenience, making it an ideal spot for both leisure and business travelers. The well-maintained surroundings and ample on-site activities enhance the overall guest experience.
Breakfast options receive mixed reviews; while some guests enjoy their meals at the hotel's dining spots, many note the absence of complimentary or easily accessible breakfast options. Despite this, the dinner experience at the hotel frequently garners high praise. Restaurants such as Spago, Nero’s Steakhouse and the Italian eatery in the lobby are noted for their delicious meals and excellent service, though reservations can be challenging during peak times.
Guests commend the rooms for being spacious, clean and modern with comfortable beds frequently highlighted. Many appreciate the beautiful views and quiet atmosphere, adding to a restful stay. Despite minor issues such as occasional wear in the bathrooms and furniture, the general cleanliness and comfort are praised across the board.
Cleanliness is often mentioned positively with both rooms and public areas described as exceptionally well-maintained. The friendly and accommodating staff contribute to a welcoming environment, although there are occasional inconsistencies in service, especially at the front desk.
One area for improvement is the unreliable WiFi service, which many guests find slow and difficult to connect to. Parking experiences are mixed; valet parking is praised for its efficiency, while self-parking can be inconvenient due to the distance from the check-in area and inadequacies in signage.
Nightlife at the hotel is vibrant, bolstered by its lively casino and a variety of dining and entertainment options. However, the hotel's immediate surroundings offer limited nighttime activities.
In summary, while Caesars Windsor Hotel and Casino excels in location, dining, room comfort and cleanliness, some areas such as WiFi and parking logistics could benefit from improvements. Despite these minor setbacks, the overall stay is enhanced by the scenic views, excellent dining options and generally positive guest interactions with the staff.
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Breakfast options receive mixed reviews; while some guests enjoy their meals at the hotel's dining spots, many note the absence of complimentary or easily accessible breakfast options. Despite this, the dinner experience at the hotel frequently garners high praise. Restaurants such as Spago, Nero’s Steakhouse and the Italian eatery in the lobby are noted for their delicious meals and excellent service, though reservations can be challenging during peak times.
Guests commend the rooms for being spacious, clean and modern with comfortable beds frequently highlighted. Many appreciate the beautiful views and quiet atmosphere, adding to a restful stay. Despite minor issues such as occasional wear in the bathrooms and furniture, the general cleanliness and comfort are praised across the board.
Cleanliness is often mentioned positively with both rooms and public areas described as exceptionally well-maintained. The friendly and accommodating staff contribute to a welcoming environment, although there are occasional inconsistencies in service, especially at the front desk.
One area for improvement is the unreliable WiFi service, which many guests find slow and difficult to connect to. Parking experiences are mixed; valet parking is praised for its efficiency, while self-parking can be inconvenient due to the distance from the check-in area and inadequacies in signage.
Nightlife at the hotel is vibrant, bolstered by its lively casino and a variety of dining and entertainment options. However, the hotel's immediate surroundings offer limited nighttime activities.
In summary, while Caesars Windsor Hotel and Casino excels in location, dining, room comfort and cleanliness, some areas such as WiFi and parking logistics could benefit from improvements. Despite these minor setbacks, the overall stay is enhanced by the scenic views, excellent dining options and generally positive guest interactions with the staff.
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Guest Reviews
Caesars Windsor Hotel and Casino boasts a prime location along the riverfront, offering stunning views of Detroit and the Detroit River. The proximity to downtown Windsor ensures that guests are just a short walk away from a variety of restaurants, entertainment options and other points of interest. The location is particularly convenient for events at Ford Field and provides easy access to the Windsor-Detroit Tunnel and train station.
Guests appreciate the beautiful scenery and photo opportunities available in the area, especially near the river walk. The hotel’s riverfront location not only delivers exceptional views from many of its rooms but also places visitors close to everything they might need, making it an ideal choice for those attending concerts or visiting loved ones at the University of Windsor.
While a few guests mentioned that navigating to the hotel entrance could be challenging due to unclear directions and roadblocks, the overall consensus celebrates the hotel's central and convenient location, complemented by ample on-site activities and welcoming staff. Proximity to the border and covered parking add to the convenience, making Caesars Windsor a comfortable and well-situated choice for both leisure and business travelers.
At Caesars Windsor Hotel and Casino, breakfast experiences have been varied among guests. Some appreciated the breakfast they had within the casino, noting good quality at places like Rockets on Sunday mornings. However, there were frequent mentions of an absence of complimentary breakfast or continental breakfast options, which several guests felt should be included with their stay. Room service for breakfast was also notably missing and remained a point of contention for those seeking convenience.
For those traveling with minors, there seemed to be limited access to breakfast spots due to their location within the casino, causing families to venture out for morning meals. The limited breakfast options and the need to navigate through the casino to reach them were highlighted as areas needing improvement. Some guests resorted to seeking alternatives outside the hotel and found satisfactory options within walking distance.
Overall, while breakfast quality received positive notes from some, the lack of inclusivity and accessibility hindered the overall experience for many guests, suggesting that improvements could enhance their morning routine significantly.
Caesars Windsor Hotel and Casino offers a variety of dining experiences with many guests highlighting the exceptional quality and atmosphere of the hotel's restaurants. Dining at Spago receives consistent praise for its terrific and delicious meals paired with impeccable service. Nero's Steakhouse is particularly noted for its fantastic steak and lobster deals on Wednesdays as well as its excellent variety of dishes including octopus and lamb chops.
The Italian restaurant in the lobby also stands out for its quality, making it a popular choice among visitors. Legends provides a diverse menu with some guests enjoying the fish and chips, although opinions on the meals can vary.
The hotel ensures convenience with the restaurants being located close to the rooms, especially in the Forums building, allowing easy access for guests. While some reviews mention occasional difficulties in securing reservations due to events or staffing constraints, the general consensus reflects satisfaction with the dining options available.
However, it's important to note that there are periods when restaurant availability is affected, sometimes leaving limited dining choices and no room service, which can be a downside for some visitors. Despite these occasional challenges, the dining experiences at Caesars Windsor are largely well-received, contributing positively to guests' overall stays.
Caesars Windsor Hotel and Casino offers an impressive experience with its spacious and clean rooms. Guests frequently praised the large size of the rooms, which are often described as very clean, well-decorated and modern. The beds are noted to be extremely comfortable, contributing to an overall restful stay. Many guests appreciated the beautiful views, particularly those overlooking the Detroit River, along with the quiet and well-appointed spaces.
The bathrooms, although generally large and pleasing, have shown some signs of wear with mentions of crumbling tiles and empty shower soap dispensers on occasion. Despite these minor issues, the overall sentiment towards cleanliness is positive with many guests noting that the rooms are kept in impeccable condition.
In terms of comfort, guests highlighted the quiet atmosphere with corridors remaining peaceful once passersby had moved on. The hotel is appreciated for its upscale feel, offering newly renovated rooms that fit the high standards expected of such an establishment. Although some furniture, both in rooms and public areas, appears slightly worn, this does not detract significantly from the overall guest experience.
The location itself adds to the charm with the hotel placed right on the river, providing a lovely scenic touch to many of the rooms. With all these attributes, it's clear that accommodations at Caesars Windsor Hotel and Casino are designed with guest comfort and satisfaction as priorities.
Guests of Caesars Windsor Hotel and Casino frequently highlighted the exceptional comfort of the beds. Numerous reviews praised the beds for being very comfortable with some even labeling them as the most comfortable beds they have ever slept in. Many guests mentioned that the beds come with crispy clean linens, contributing further to a pleasant sleeping experience. The rooms were often described as having large, comfy beds and the presence of comfortable king-size beds was noted.
However, there were some minor drawbacks reported by a few guests. Instances of thin sheets and isolated incidents of stained linens were mentioned. A few reviews also noted the need for mattress replacement or turning due to wear. Nevertheless, the majority consensus is that the beds are highly comfortable, making for a great night's sleep. The combination of helpful staff and cozy rooms with comfy beds evidently leaves a positive impression on many visitors.
Caesars Windsor Hotel and Casino is highly praised for its cleanliness and overall hygiene. Guests repeatedly highlighted that the rooms and entire property were exceptionally clean and well-maintained. Many reviews noted clean and comfortable rooms, often mentioning that the accommodations were also spacious and provided lovely views. The hotel's public areas and casino were also described as very clean, contributing to a pleasant environment throughout the property.
Clean linens and up-to-date room decor add to the appeal with numerous guests expressing satisfaction with the spotless condition of their accommodations. Additionally, visitors found the beds comfortable, enhancing their overall experience.
While a few comments indicated issues with room cleaning frequency, the vast majority pointed out the hotel's commitment to maintaining a clean and welcoming atmosphere. The property also receives commendations for its friendly staff and great food, making it a standout choice for travelers.
Overall, the feedback strongly suggests that guests can expect a very clean and comfortable stay at Caesars Windsor Hotel and Casino with high standards of hygiene maintained across the board.
Caesars Windsor Hotel and Casino is a destination where the staff experience ranges significantly. Many reviews praise the friendliness and helpfulness of the team with particular mentions of the accommodating nature of random staff members on the floor and the professionalism displayed by those at the restaurants. Guests often describe the staff as super polite, courteous and welcoming, contributing to an overall positive atmosphere.
However, the reception experience is inconsistent with some guests expressing frustration and noting unfriendliness from certain front desk staff. Specific individuals such as Eric at check-in are highlighted as particularly welcoming and helpful, in contrast to other team members at reception and security who have been described as rude and unaccommodating.
In the casino area, staff like Sue are recognized for being superb, adding to a fun and enjoyable gaming environment. Despite the mixed reviews for service at the front desk and reception, the hotel's team is generally seen as polite and helpful, making an effort to ensure a pleasant stay for most visitors. The hotel’s facilities are complemented by the efforts of the friendly and accommodating staff, making it an inviting place for many guests.
Caesars Windsor Hotel and Casino offers an array of amenities and high-class entertainment, but it appears that their WiFi service leaves much to be desired. Guests commonly reported issues such as slow speeds, difficulty connecting their devices and frequent disconnections. Many found the WiFi to be unreliable or non-functional for the duration of their stays. Complaints about internet access being less than accessible and even being slower than dial-up were also noted. The inconsistency and poor performance of the WiFi service were recurring themes among the reviews.
The reviews for parking at Caesars Windsor Hotel and Casino present a mixed picture with both positive and negative feedback. The location of the parking is often described as far from the check-in area and hotel rooms, requiring guests to navigate a long walk. Self-parking can be especially challenging with some finding the parking garage difficult to navigate and signage inadequate. Additionally, the self-parking experience significantly deteriorates during events at the Colosseum concert hall.
On a brighter note, valet parking received high praise, frequently mentioned as excellent and well-managed, despite some guests considering the $20 daily charge a cash grab. Free parking is available if guests are prepared for a short walk through the casino and there are also commendations for the free covered parking options.
First-time visitors may find the parking situation less than intuitive, especially given the insufficient parking spaces and lack of clear information on parking logistics. Nonetheless, the valet staff are often described as helpful and well-informed, adding a positive touch to the overall parking experience.
Caesars Windsor Hotel and Casino offers a vibrant nightlife experience for its guests, largely thanks to its on-site amenities. The casino itself provides plenty of entertainment options, attracting people who enjoy the lively atmosphere. Guests often rave about the wonderful view of Detroit and the Detroit River, especially during a storm when the dramatic weather adds to the visual appeal.
There are excellent dining options within the hotel, including a highly praised Italian restaurant downstairs and Neros, known for its terrific dinner reservations and friendly staff. Spago also stands out as a fantastic spot for an evening meal. For those seeking entertainment beyond the casino, live performances by local bands add a fun touch, often leading guests to party after concerts.
The surrounding area of the hotel enhances the experience with a riverfront park directly across the street and several nice restaurants within walking distance. However, it's worth noting that nightlife options around the city are somewhat limited. Nonetheless, the combination of the hotel's offerings and its atmospheric setting makes for an enjoyable and dynamic stay.
Caesars Windsor Hotel and Casino garners mixed reviews from guests with several aspects standing out in terms of praise and critique. The hotel itself is consistently described as beautiful, clean and luxurious with the added benefit of being very spacious. The staff receives positive mentions for their niceness and the hotel's cleanliness is highlighted repeatedly. Guests appreciate the exceptional food and drink options available and the valet parking service is often noted as excellent.
On the other hand, there are areas where guest experiences have fallen short of expectations. Some reviews point out the lack of basic amenities such as toothpaste, slippers and robes, which is disappointing considering the price point. Housekeeping standards appear inconsistent with reports of rooms not being cleaned or receiving fresh towels during the stay. The condition of the bathroom in some cases, such as crumbling tiles and empty shower soap dispensers, is also a noted issue.
The waterfront location receives a nod of approval for its appeal and the fitness center meets the standards of a four-star establishment. However, despite these positive aspects, some guests feel that the overall experience does not fully align with what one might expect from a four-star hotel, especially during peak times like summer festivals.
Guests have highlighted both strengths and areas for improvement regarding accessibility at Caesars Windsor Hotel and Casino. Several reviews emphasized the convenience of the facilities and praised the ease of access to the casino. The staff received commendation for providing significant assistance to guests using wheelchairs. The hotel was noted to be accessible for kids and overall, many facilities accommodated those with disabilities.
However, a few accessibility challenges were mentioned. Some guests experienced difficulties because most accessible doors were closed and public washrooms were not easily accessible. There were specific instances where service fell short, such as a concierge ignoring a wheelchair request and not delivering luggage. Additionally, outdoor navigation between parking and the hotel posed an inconvenience, especially for those with children under 19 who couldn't walk through the casino.
Caesars Windsor Hotel and Casino offers a substantial and thrilling casino experience within a beautifully maintained and organized environment. Guests frequently highlight the size of the casino, describing it as large, massive and sizeable. The casino floor and poker room have been particularly praised with a variety of live table games available for guests to enjoy.
The casino's cleanliness and maintenance are regular points of commendation, providing a fun and exhilarating atmosphere for guests. It is noted for being no-smoking, adding to the comfort of visitors. While there are mixed feelings about the hotel itself with some finding it secondary to the casino or mentioning the lengthy check-in process, the casino provides a vibrant buzz and is often cited as a focal point of enjoyment.
The hotel's valet parking service is excellent and early check-in availability and a great pool area are additional perks. However, food availability seems to be an issue, as multiple reviews mention that none of the on-site restaurants were open for service or takeout, which could be a drawback for some guests.
Despite some negatives, such as restricted liquor service and an unimpressive entrance, the combination of fun games, the sheer scale of the casino and the overall atmosphere make it a popular draw for visitors. The location also adds value with a riverfront park just across the street, offering scenic tranquility to contrast with the high-energy casino environment. For those planning events, Caesars Windsor has been recommended as a great location for Christmas parties and other large gatherings.
Caesars Windsor Hotel and Casino presents itself as an exceptional choice for those seeking a luxurious and classy experience. The hotel is often praised for its beautiful, modern and immaculately clean rooms that offer a great level of comfort and elegance. Guests frequently mention the luxurious feel throughout the property, describing it as a beautifully appointed and modern facility. The accommodations are spacious and exude a sense of sophistication which significantly enhances the overall stay.
However, expectations are sometimes tempered by comparisons to mid-range hotels with some guests noting that the rooms are on par with 3-4 star establishments and there are mentions of anticipated luxury levels not being fully met. Additionally, the absence of a complimentary breakfast, replaced by a fast-food style option within the hotel-casino, detracts slightly from the luxurious ambiance some guests expect.
In conclusion, while there are areas for improvement, the overall sentiment leans heavily towards a positive, luxurious experience, making Caesars Windsor a noteworthy destination for those looking to enjoy a stylish and refined stay.
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Location
Guests appreciate the beautiful scenery and photo opportunities available in the area, especially near the river walk. The hotel’s riverfront location not only delivers exceptional views from many of its rooms but also places visitors close to everything they might need, making it an ideal choice for those attending concerts or visiting loved ones at the University of Windsor.
While a few guests mentioned that navigating to the hotel entrance could be challenging due to unclear directions and roadblocks, the overall consensus celebrates the hotel's central and convenient location, complemented by ample on-site activities and welcoming staff. Proximity to the border and covered parking add to the convenience, making Caesars Windsor a comfortable and well-situated choice for both leisure and business travelers.
Breakfast
For those traveling with minors, there seemed to be limited access to breakfast spots due to their location within the casino, causing families to venture out for morning meals. The limited breakfast options and the need to navigate through the casino to reach them were highlighted as areas needing improvement. Some guests resorted to seeking alternatives outside the hotel and found satisfactory options within walking distance.
Overall, while breakfast quality received positive notes from some, the lack of inclusivity and accessibility hindered the overall experience for many guests, suggesting that improvements could enhance their morning routine significantly.
Dinner
The Italian restaurant in the lobby also stands out for its quality, making it a popular choice among visitors. Legends provides a diverse menu with some guests enjoying the fish and chips, although opinions on the meals can vary.
The hotel ensures convenience with the restaurants being located close to the rooms, especially in the Forums building, allowing easy access for guests. While some reviews mention occasional difficulties in securing reservations due to events or staffing constraints, the general consensus reflects satisfaction with the dining options available.
However, it's important to note that there are periods when restaurant availability is affected, sometimes leaving limited dining choices and no room service, which can be a downside for some visitors. Despite these occasional challenges, the dining experiences at Caesars Windsor are largely well-received, contributing positively to guests' overall stays.
Rooms
The bathrooms, although generally large and pleasing, have shown some signs of wear with mentions of crumbling tiles and empty shower soap dispensers on occasion. Despite these minor issues, the overall sentiment towards cleanliness is positive with many guests noting that the rooms are kept in impeccable condition.
In terms of comfort, guests highlighted the quiet atmosphere with corridors remaining peaceful once passersby had moved on. The hotel is appreciated for its upscale feel, offering newly renovated rooms that fit the high standards expected of such an establishment. Although some furniture, both in rooms and public areas, appears slightly worn, this does not detract significantly from the overall guest experience.
The location itself adds to the charm with the hotel placed right on the river, providing a lovely scenic touch to many of the rooms. With all these attributes, it's clear that accommodations at Caesars Windsor Hotel and Casino are designed with guest comfort and satisfaction as priorities.
Beds
However, there were some minor drawbacks reported by a few guests. Instances of thin sheets and isolated incidents of stained linens were mentioned. A few reviews also noted the need for mattress replacement or turning due to wear. Nevertheless, the majority consensus is that the beds are highly comfortable, making for a great night's sleep. The combination of helpful staff and cozy rooms with comfy beds evidently leaves a positive impression on many visitors.
Cleanliness
Clean linens and up-to-date room decor add to the appeal with numerous guests expressing satisfaction with the spotless condition of their accommodations. Additionally, visitors found the beds comfortable, enhancing their overall experience.
While a few comments indicated issues with room cleaning frequency, the vast majority pointed out the hotel's commitment to maintaining a clean and welcoming atmosphere. The property also receives commendations for its friendly staff and great food, making it a standout choice for travelers.
Overall, the feedback strongly suggests that guests can expect a very clean and comfortable stay at Caesars Windsor Hotel and Casino with high standards of hygiene maintained across the board.
Staff
However, the reception experience is inconsistent with some guests expressing frustration and noting unfriendliness from certain front desk staff. Specific individuals such as Eric at check-in are highlighted as particularly welcoming and helpful, in contrast to other team members at reception and security who have been described as rude and unaccommodating.
In the casino area, staff like Sue are recognized for being superb, adding to a fun and enjoyable gaming environment. Despite the mixed reviews for service at the front desk and reception, the hotel's team is generally seen as polite and helpful, making an effort to ensure a pleasant stay for most visitors. The hotel’s facilities are complemented by the efforts of the friendly and accommodating staff, making it an inviting place for many guests.
Wi-Fi
Parking
On a brighter note, valet parking received high praise, frequently mentioned as excellent and well-managed, despite some guests considering the $20 daily charge a cash grab. Free parking is available if guests are prepared for a short walk through the casino and there are also commendations for the free covered parking options.
First-time visitors may find the parking situation less than intuitive, especially given the insufficient parking spaces and lack of clear information on parking logistics. Nonetheless, the valet staff are often described as helpful and well-informed, adding a positive touch to the overall parking experience.
Nightlife
There are excellent dining options within the hotel, including a highly praised Italian restaurant downstairs and Neros, known for its terrific dinner reservations and friendly staff. Spago also stands out as a fantastic spot for an evening meal. For those seeking entertainment beyond the casino, live performances by local bands add a fun touch, often leading guests to party after concerts.
The surrounding area of the hotel enhances the experience with a riverfront park directly across the street and several nice restaurants within walking distance. However, it's worth noting that nightlife options around the city are somewhat limited. Nonetheless, the combination of the hotel's offerings and its atmospheric setting makes for an enjoyable and dynamic stay.
4 Star
On the other hand, there are areas where guest experiences have fallen short of expectations. Some reviews point out the lack of basic amenities such as toothpaste, slippers and robes, which is disappointing considering the price point. Housekeeping standards appear inconsistent with reports of rooms not being cleaned or receiving fresh towels during the stay. The condition of the bathroom in some cases, such as crumbling tiles and empty shower soap dispensers, is also a noted issue.
The waterfront location receives a nod of approval for its appeal and the fitness center meets the standards of a four-star establishment. However, despite these positive aspects, some guests feel that the overall experience does not fully align with what one might expect from a four-star hotel, especially during peak times like summer festivals.
Accessible
However, a few accessibility challenges were mentioned. Some guests experienced difficulties because most accessible doors were closed and public washrooms were not easily accessible. There were specific instances where service fell short, such as a concierge ignoring a wheelchair request and not delivering luggage. Additionally, outdoor navigation between parking and the hotel posed an inconvenience, especially for those with children under 19 who couldn't walk through the casino.
Casino
The casino's cleanliness and maintenance are regular points of commendation, providing a fun and exhilarating atmosphere for guests. It is noted for being no-smoking, adding to the comfort of visitors. While there are mixed feelings about the hotel itself with some finding it secondary to the casino or mentioning the lengthy check-in process, the casino provides a vibrant buzz and is often cited as a focal point of enjoyment.
The hotel's valet parking service is excellent and early check-in availability and a great pool area are additional perks. However, food availability seems to be an issue, as multiple reviews mention that none of the on-site restaurants were open for service or takeout, which could be a drawback for some guests.
Despite some negatives, such as restricted liquor service and an unimpressive entrance, the combination of fun games, the sheer scale of the casino and the overall atmosphere make it a popular draw for visitors. The location also adds value with a riverfront park just across the street, offering scenic tranquility to contrast with the high-energy casino environment. For those planning events, Caesars Windsor has been recommended as a great location for Christmas parties and other large gatherings.
Luxury
However, expectations are sometimes tempered by comparisons to mid-range hotels with some guests noting that the rooms are on par with 3-4 star establishments and there are mentions of anticipated luxury levels not being fully met. Additionally, the absence of a complimentary breakfast, replaced by a fast-food style option within the hotel-casino, detracts slightly from the luxurious ambiance some guests expect.
In conclusion, while there are areas for improvement, the overall sentiment leans heavily towards a positive, luxurious experience, making Caesars Windsor a noteworthy destination for those looking to enjoy a stylish and refined stay.
No, Caesars Windsor Hotel and Casino doesn't have any pool.
No, a spa isn't available at Caesars Windsor Hotel and Casino.
No, Caesars Windsor Hotel and Casino doesn't allow dogs.
Yes, parking facilities are available at Caesars Windsor Hotel and Casino.
No, Caesars Windsor Hotel and Casino doesn't have a gym.
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