De Vere Tortworth Court
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Summary of reviewsDe Vere Tortworth Court is celebrated for its enchanting location. Nestled amid stunning grounds and beautiful gardens, the hotel's historic architecture and picturesque setting create a serene and relaxing atmosphere. Guests repeatedly praise the regal appearance of the estate and its grand entrance, which is complemented by impressive communal areas such as the atrium bar. The expansive, well-kept grounds are ideal for leisurely strolls, offering a tranquil escape that’s conveniently accessible from the M5 motorway and close to popular attractions like the Cotswolds and Bristol. This combination makes the hotel a standout choice for various excursions, romantic retreats, family meetups or as a convenient stop during travels.
The breakfast experience at De Vere Tortworth Court generally garners positive reviews for its delicious and plentiful buffet-style setup, offering a wide range of options from pastries to traditional cooked items. Guests appreciate the well-organized presentation and friendly staff. However, during peak times, some found the experience chaotic with long waits and difficulties in finding seating. Despite these occasional drawbacks, the breakfast is well-regarded for its variety and quality.
When it comes to dinner, the high quality and presentation of the food receive consistent praise. The 1853 restaurant, in particular, is noted for its delicious and well-prepared dishes. The beautiful settings, including the grand wooden-paneled library and the Atrium bar, enhance the dining experience. Though service is generally commendable, some diners noted occasional delays and order mix-ups. Despite mentions of high prices and some mixed opinions on menu variety, guests largely find the dining experience at De Vere Tortworth Court pleasurable with superb meals and attentive service.
The rooms at De Vere Tortworth Court receive mixed reviews, though many guests highlight the spaciousness, comfort and tasteful decoration of the accommodations. Pet-friendly options and accessible rooms for disabled guests are additional advantages. Guests appreciate the modern amenities and pleasant touches in suites with balconies or courtyard views. However, some guests pointed out the dated decor and need for refurbishment in older rooms, along with cleanliness issues and problems with temperature control. Despite these criticisms, many find the overall experience positive due to the grandeur of the building and efficient customer service.
Cleanliness at De Vere Tortworth Court is generally praised, especially in public areas like the pool and spa. However, there are recurring issues with room cleanliness, such as dusty surfaces and signs of wear and tear, suggesting a need for improved housekeeping standards. While many guests find their accommodations spotless, others encounter significant cleanliness issues.
The staff receives high marks for their friendliness, helpfulness and professionalism. Exceptional service from restaurant and reception staff is frequently noted, contributing to a pleasant guest experience. However, during peak times, some guests experienced moments of indifference and slow service, indicating areas for improvement.
Wi-Fi services at De Vere Tortworth Court receive mixed feedback. While many guests report strong and fast connections, others face issues such as weak signals and slow or patchy connections. Despite these inconsistencies, the Wi-Fi is generally considered adequate for basic use.
Parking facilities are well-regarded, offering an abundance of convenient and accessible options, which are appreciated by most guests. The extensive and free parking is particularly beneficial for travelers. Some minor difficulties in locating specific spaces were noted, but overall, the parking is deemed convenient and hassle-free.
The hotel’s EV charging facilities are appreciated, particularly the several charging points available for free to guests. Although there are occasional issues with speed and functionality, the provision of EV chargers is considered a significant and valuable amenity.
De Vere Tortworth Court is family-friendly, offering activities and amenities tailored for children, such as a pool and cycling around the estate. Family rooms are spacious and comfortable and on-site dining options cater well to both kids and adults. The lively atmosphere, though sometimes resulting in noisy environments, makes the hotel an appealing destination for family vacations, especially during festive seasons with special activities.
Guests frequently commend the comfort and cleanliness of the beds, often describing them as super comfortable. The positive feedback on the beds significantly contributes to the overall restful and enjoyable stay at De Vere Tortworth Court.
Categories
The breakfast experience at De Vere Tortworth Court generally garners positive reviews for its delicious and plentiful buffet-style setup, offering a wide range of options from pastries to traditional cooked items. Guests appreciate the well-organized presentation and friendly staff. However, during peak times, some found the experience chaotic with long waits and difficulties in finding seating. Despite these occasional drawbacks, the breakfast is well-regarded for its variety and quality.
When it comes to dinner, the high quality and presentation of the food receive consistent praise. The 1853 restaurant, in particular, is noted for its delicious and well-prepared dishes. The beautiful settings, including the grand wooden-paneled library and the Atrium bar, enhance the dining experience. Though service is generally commendable, some diners noted occasional delays and order mix-ups. Despite mentions of high prices and some mixed opinions on menu variety, guests largely find the dining experience at De Vere Tortworth Court pleasurable with superb meals and attentive service.
The rooms at De Vere Tortworth Court receive mixed reviews, though many guests highlight the spaciousness, comfort and tasteful decoration of the accommodations. Pet-friendly options and accessible rooms for disabled guests are additional advantages. Guests appreciate the modern amenities and pleasant touches in suites with balconies or courtyard views. However, some guests pointed out the dated decor and need for refurbishment in older rooms, along with cleanliness issues and problems with temperature control. Despite these criticisms, many find the overall experience positive due to the grandeur of the building and efficient customer service.
Cleanliness at De Vere Tortworth Court is generally praised, especially in public areas like the pool and spa. However, there are recurring issues with room cleanliness, such as dusty surfaces and signs of wear and tear, suggesting a need for improved housekeeping standards. While many guests find their accommodations spotless, others encounter significant cleanliness issues.
The staff receives high marks for their friendliness, helpfulness and professionalism. Exceptional service from restaurant and reception staff is frequently noted, contributing to a pleasant guest experience. However, during peak times, some guests experienced moments of indifference and slow service, indicating areas for improvement.
Wi-Fi services at De Vere Tortworth Court receive mixed feedback. While many guests report strong and fast connections, others face issues such as weak signals and slow or patchy connections. Despite these inconsistencies, the Wi-Fi is generally considered adequate for basic use.
Parking facilities are well-regarded, offering an abundance of convenient and accessible options, which are appreciated by most guests. The extensive and free parking is particularly beneficial for travelers. Some minor difficulties in locating specific spaces were noted, but overall, the parking is deemed convenient and hassle-free.
The hotel’s EV charging facilities are appreciated, particularly the several charging points available for free to guests. Although there are occasional issues with speed and functionality, the provision of EV chargers is considered a significant and valuable amenity.
De Vere Tortworth Court is family-friendly, offering activities and amenities tailored for children, such as a pool and cycling around the estate. Family rooms are spacious and comfortable and on-site dining options cater well to both kids and adults. The lively atmosphere, though sometimes resulting in noisy environments, makes the hotel an appealing destination for family vacations, especially during festive seasons with special activities.
Guests frequently commend the comfort and cleanliness of the beds, often describing them as super comfortable. The positive feedback on the beds significantly contributes to the overall restful and enjoyable stay at De Vere Tortworth Court.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Guest Reviews
De Vere Tortworth Court is celebrated for its enchanting location nestled amid stunning grounds and beautiful gardens. The hotel’s magnificent period architecture, combined with its picturesque setting, creates a serene and relaxing atmosphere for visitors. Guests repeatedly praise the regal appearance of the historic building, describing it as a beautiful stately manor set within a tranquil and scenic estate.
The extensive, well-kept grounds and serene environment offer a perfect escape, ideal for leisurely strolls and unwinding amidst nature. The location provides great convenience, being easily accessible from the M5 motorway while still offering a secluded, countryside feel. Notably, it is also perfectly positioned for exploring nearby attractions like the Cotswolds and Bristol, making it an excellent base for a variety of excursions.
Guests appreciate the grand entrance and impressive communal areas like the atrium bar, which adds to the overall charm and elegance of the property. The beautiful setting enhances the overall experience, whether visitors are attending events such as the Badminton horse trials or simply enjoying a peaceful weekend getaway.
Additionally, the hotel features an appealing mix of modern amenities including lovely swimming pools, which complement its historic charm and provide additional spaces for relaxation and enjoyment. Whether for a romantic retreat, a family meet-up or a convenient stop during a longer journey, this hotel’s location and beautiful surroundings garner high praise, making it a standout choice for a delightful stay.
De Vere Tortworth Court’s breakfast experience has garnered diverse feedback from its guests. On the positive side, many visitors highlight the delicious and plentiful breakfast with a wide range of options. The buffet-style setup offers an excellent variety, including pastries, fresh fruits, cold meats, cheeses and traditional cooked items. Guests appreciate the well-organized presentation, friendly staff and good food quality.
However, there are recurring mentions of certain drawbacks. Some guests found the breakfast to be chaotic and disorganized, particularly during peak times, leading to long waits and difficulty finding seating. There were also complaints about food temperature with some breakfasts being described as lukewarm or even cold. Automated coffee machines were another frequent point of criticism, as many guests experienced long queues and unappetizing, lukewarm coffee.
Despite these issues, the overall impression leans positively with many guests praising the sumptuous spread and the beautiful dining setting. While there are areas for improvement, particularly in handling busy periods and ensuring hot food, the breakfast at De Vere Tortworth Court is generally well-regarded for its variety and quality.
The dining experience at De Vere Tortworth Court receives a predominantly positive reception from guests, who frequently praise the high quality and presentation of the food. The restaurants are described as excellent with some standout meals noted in the 1853 restaurant. Guests consistently mention delicious and well-prepared dishes with many appreciating the beautiful settings in which meals are served, such as the grand wooden-paneled library and the Atrium bar. Several reviews highlight exceptional specific items like the fish main and the lamb dinner with local cheeses.
Service generally garners positive remarks, though some diners experienced delays and occasional order mix-ups. While many guests find the food and service to be of a high standard, there are consistent mentions of the high prices, which some feel do not always match the quality. Portions are generally large and well presented, but certain reviews indicate that the value for money could be better.
There are some mixed opinions about the menu variety and the quality of specific items, especially in the Atrium bar and for vegetarian options. Food in the bar area and the breakfast buffet also receives commendations for quality and taste. However, some guests note a disparity between the level of cuisine expected and what was delivered, citing instances of overcooked dishes and food arriving suspiciously quickly, raising concerns about freshness.
Despite some criticisms regarding cost and occasional lapses in quality and service speed, the general consensus among guests is that dining at De Vere Tortworth Court is a largely pleasurable experience with superbly tasty meals, an impressive atmosphere and mostly attentive service.
De Vere Tortworth Court offers a mix of room experiences with many guests highlighting both the spacious and clean qualities of the accommodations. Multiple reviews praise the hotel for its lovely suites and beautifully decorated rooms, which are frequently described as large, comfortable and welcoming. Pet-friendly options and accessibility for disabled guests are additional advantages noted by patrons.
The hotel's junior suites, deluxe courtyard suites and larger superior rooms often receive approval for their space and comfort with some mentioning modern amenities and pleasant touches like balconies or courtyard views. The reception service and the overall beauty of the hotel grounds add to the positive experience for many guests.
However, there is a consistent critique regarding the dated decor and need for refurbishment, particularly in the standard and older rooms. Several guests mention issues with cleanliness, such as dusty areas, stains on carpets and signs of wear and tear. Problems with temperature control, such as rooms being too hot or too cold, are commonly noted and some rooms suffer from poor soundproofing and limited view windows.
Despite these drawbacks, the overall warmth and cleanliness of many rooms, the grandeur of the building and the quality of customer service seem to balance out the experience for many visitors. For guests seeking spacious and comfortable accommodations while overlooking minor dated features, De Vere Tortworth Court remains a worthwhile option.
At De Vere Tortworth Court, guests frequently praised the beds for their comfort, cleanliness and size. Many found the beds to be big with several reviews describing them as super comfortable, fantastically comfortable or simply very comfortable. The consistency of positive feedback indicates that the beds provide a great night's sleep, contributing to a relaxing stay.
However, opinions on comfort varied. While some found the mattresses and pillows to be overly hard or even lumpy, others mentioned issues like beds being two singles pushed together, creating an uncomfortable seam in the middle. A few reviews noted the presence of stains and the occasional unclean bedding, highlighting some inconsistencies in housekeeping standards.
Overall, De Vere Tortworth Court appears to offer a largely positive sleep experience with many guests enjoying a good night's rest on spacious and comfortable beds, despite a few isolated issues that could be improved.
De Vere Tortworth Court generally receives praise for its cleanliness with many guests appreciating the clean and comfortable rooms, luxurious toiletries and well-maintained grounds. The hotel and its public areas, including the pool and spa, are often noted as clean and welcoming with polite and helpful staff adding to the pleasant atmosphere.
However, there are recurrent issues that suggest room for improvement in the hotel's housekeeping standards. Common complaints include dusty surfaces, cobwebs, dirty bathroom grouting and areas that were not cleaned thoroughly, such as behind blinds and in some corridors. Several guests found their rooms outdated and in need of renovation with issues like peeling paint, stained carpets and limescale or mold in bathrooms. There were also instances where rooms were not cleaned to the expected standard with some guests noting leftover confetti, lipstick stains on glasses and even dead insects.
The general sentiment suggests that while many parts of the hotel are maintained well, attention to detail in cleanliness is inconsistent. This has led to varied experiences with some guests finding their accommodations spotless and others encountering significant cleanliness issues.
The staff at De Vere Tortworth Court receive high marks for their friendliness and helpfulness with many guests consistently praising their welcoming and accommodating nature. The restaurant and reception staff were particularly highlighted as efficient and obliging, ensuring smooth check-in experiences and providing excellent service. Guests noted that several staff members went out of their way to make their stay special, such as Paul the manager and concierge members like Sue and Holly.
While the majority of feedback emphasized the staff's professionalism and courteous demeanor, a few guests mentioned moments of indifference or a lack of attentiveness, particularly during peak times when staff appeared stretched. There were also some instances where slow service and under-trained bar staff were noted, indicating a need for improved efficiency during busy periods.
Overall, the positive attitude of the staff significantly enhances the guest experience at De Vere Tortworth Court with many staff members being praised for their exceptional service, ability to handle complaints efficiently and maintaining a cheerful and polite atmosphere.
Reviews of the Wi-Fi at De Vere Tortworth Court vary, offering a mix of experiences. Many guests noted the Wi-Fi as good to excellent with some praising the strong and fast connection, both inside the hotel and even in the gardens. Several reviews mentioned the Wi-Fi as reliable, reasonably good and receptive. Others, however, faced issues such as weak signals, slow or patchy connections and in some cases, no Wi-Fi in their rooms. Despite free Wi-Fi being available throughout the property, not all guests found it effective. Despite these shortcomings, there were positive mentions of a fast and adequate service for general use.
De Vere Tortworth Court offers an abundance of parking options which guests generally find convenient and hassle-free. The parking is described as easy and plentiful with several car parks around the perimeter and enough spaces available. The on-site parking is free, extensive and easily accessible with ample slots even for bigger vehicles. Many reviewers appreciated the well-organized car park close to the motorway, making it a good option for travelers on the go.
Despite the overwhelmingly positive feedback, some guests did experience difficulty locating specific spaces or found the signage lacking. A few reviews mentioned frustration in finding the right spot upon arrival, particularly if prioritizing guest parking spaces. There were also comments about the lack of disabled parking spaces and the inconvenience of high sleeping policemen for low sports cars.
Overall, parking at De Vere Tortworth Court is well-regarded, offering a convenient and extensive facility that caters to most guests' needs.
De Vere Tortworth Court offers electric vehicle (EV) charging facilities that have been a significant draw for guests driving electric cars. The hotel provides several charging points and includes free charging for its guests, which has been especially appreciated by many visitors. Most reviewers found the availability of EV chargers convenient and a much-needed amenity. The charging points are located in the parking area, making it easy for guests to charge their cars upon arrival.
However, some feedback suggests room for improvement. Issues were noted with the speed and functionality of some EV charging stations and there were occasional problems with compatibility, especially for non-Tesla vehicles. Additionally, the charging stations are operated by a separate company, leading to occasional service disruptions which the hotel staff have been diligent in addressing.
In summary, while the EV charging facilities at De Vere Tortworth Court are generally considered a valuable and appreciated feature, there are inconsistencies in performance and availability that indicate a need for upgrades and better maintenance to meet the demands of all guests.
De Vere Tortworth Court emerges as a family-friendly destination with an array of activities and amenities tailored specifically for children. The kids particularly enjoyed the pool and cycling around the estate, which provided ample entertainment throughout their stay. The hotel's family rooms are highlighted as spacious and comfortable, accommodating different family needs with ease.
The on-site dining options were well-received, featuring menus for both kids and adults, providing great value for money. Families appreciated the attentive and patient staff, who were accommodating to children and even kept them entertained. Activities such as watching baby deer and exploring the gardens added to the overall family experience.
However, some aspects were less ideal. The rooms and corridors could be noisy due to the presence of many families and the pool area was often crowded. While the facilities are generally praised, there were isolated issues regarding soundproofing and cleanliness in some areas. Guests also noted that finding a quiet space to relax could be challenging due to the lively atmosphere.
For those planning a visit, the hotel is especially appealing during festive seasons like Easter and Christmas, where special treats and decorations enhance the family-friendly vibe. Despite a few drawbacks, De Vere Tortworth Court offers a welcoming environment for families seeking a satisfying blend of relaxation and activity.
De Vere Tortworth Court stands as a testament to the four-star ranking, though opinions on its execution are varied. Many reviews highlight the beautiful and spacious rooms, good quality dining and commendable conference facilities. Guests often appreciate the luxurious touches, such as Penhaligon’s lotions and potions, which add a sense of indulgence to their stay. Several guests expressed contentment with their experiences, noting that they would recommend the hotel and would be happy to return, praising the overall ambiance and setting of the property.
However, some expectations remain unmet. There are mentions of the hotel’s standard being inconsistent with a four-star rating, pointing to issues with cleanliness and room conditions, which some feel are below the four-star mark. Some guests cited dissatisfaction with the service quality, feeling it did not match the De Vere brand's reputation. Instances of dilapidation in certain areas and subpar services further contrast with the hotel’s advertised four-star classification.
While the general setting and some amenities indeed match the four-star criteria, there are gaps that need addressing to fully satisfy the expectations that come with such a rating. Overall, De Vere Tortworth Court offers a mixed bag of experiences, excelling in some areas while falling short in others.
De Vere Tortworth Court appears to be a popular destination for business travelers, offering a range of facilities and services tailored for corporate needs. The property features excellent business amenities and meeting rooms, described as perfect for conferences and corporate events. A standout feature includes the lounge spaces, which are ideal for meetings and confidential discussions.
The location is praised for business travel with easy access and a corporate-friendly environment. Guests highlighted the business meeting facilities and the overall space as ideal for holding various business events, from short stays to multi-day conferences. The business wifi is noted for its speed, which is crucial for any corporate engagement.
The staff is generally described as welcoming and polite, contributing to the positive experience. However, some logistical issues were noted, such as the many winding corridors and rooms being far from the main building, which could pose minor inconveniences for guests needing quick access to business areas.
Despite some criticism about the condition and distance of certain courtyard rooms compared to the main building, the venue maintains an overall positive reputation among frequent business visitors. The large conference events occasionally overwhelm the facilities, making it essential to have stronger guidelines and more effective business services.
Although room service and staff knowledge in business matters have room for improvement, the excellent property and facilities for business stays make De Vere Tortworth Court a favorable choice for corporate travelers.
De Vere Tortworth Court offers a mix of accessible accommodations and facilities but has room for improvement to fully cater to guests with disabilities. While accessible rooms and assistive devices are available and staff are often accommodating, various challenges persist. Guests noted that the property provides good access in certain areas, including accessible entrances and rooms equipped with features like walk-in showers. However, some reviewers mentioned difficulties such as narrow corridors, poorly lit lifts and long distances from parking areas to rooms, making it less suitable for those with severe mobility issues.
The hotel’s accessibility infrastructure includes wheel-chair friendly areas and rooms specifically designed for elderly guests. However, the distance to the main building and the labyrinthine layout posed significant challenges for those with limited mobility. Some guests experienced issues with specific amenities, such as the women’s changing room for the pool being located up a flight of stairs and one lift being out of service.
While the hotel appears to be in the process of modernizing its accessible rooms, some shortcomings like insufficient digital signage and unmarked parking directions impact the overall ease of access. The dining experience for disabled guests received mixed reviews; although some staff were very helpful, others found it difficult to secure appropriate seating or service.
In summary, while De Vere Tortworth Court offers several accessible features and has accommodating staff, the experience can vary and improvements in infrastructure and signage could significantly enhance accessibility for all guests.
De Vere Tortworth Court emerges as a popular choice for honeymooners, earning accolades for its romantic and idyllic setting. The hotel offers honeymoon suites that guests find very appealing, perfect for those celebrating their special occasion. Many praised it as an ideal honeymoon location, describing it as romantic and lovely for couples. The interiors of the hotel are noted for their beauty and include nice features that enhance the overall experience.
However, some reviews mentioned that a few junior suites were disappointing due to their condition and there were issues with noise from children in adjacent rooms. The soundproofing in some rooms could be improved. Despite these drawbacks, those who stayed in the honeymoon suites highlighted positive gestures such as a complimentary bottle of Prosecco, which made their stay extra special.
Overall, De Vere Tortworth Court is highly recommended for honeymooners who are looking for a romantic retreat with beautiful interiors and thoughtful touches, although it might be best to inquire about room specifics to ensure a perfect stay.
De Vere Tortworth Court boasts a stunning Grade II listed building and beautifully manicured grounds that transport guests into a luxurious ambiance reminiscent of a grand manor. The estate's magnificent building, coupled with the serene and enchanting gardens, makes it a perfect luxury location for any traveler seeking an elegant retreat.
The hotel is celebrated for its plush rooms and suites, offering luxurious fixtures and fittings that provide a royal and special experience. The meticulous decoration exudes a luxurious atmosphere and guests have noted the building and grounds are strikingly lovely.
Guests can indulge in luxury spa settings and enjoy amenities such as luxurious soap, body lotion and shampoo in the bathroom, adding to the overall pampered experience. The Orangery and Atrium are highlights for dining, providing delicious meals with fabulous food and service. Breakfast, in particular, stands out as outstanding and luxurious, further enhancing the high standard of the stay.
While some guests feel the luxurious classification could be better aligned with the hotel's brand, many agree that the serene and luxurious surroundings make it a memorable destination. The hotel's beautiful settings, luxurious lodge and high-quality amenities contribute to a luxury feeling that, for many, is worth the expense.
Tortworth Court successfully blends a sense of history with modern luxury, allowing visitors to feel as though they are esteemed guests of a grand manor.
De Vere Tortworth Court provides an undeniably romantic experience, ideal for couples looking to escape for a special weekend. Guests frequently describe its romantic ambiance and perfect setting for a getaway or anniversary celebration. The hotel boasts beautiful period architecture and stunning grounds, enhancing its allure as a romantic spot. Visitors rave about the phenomenal decor throughout the hotel with the bar setting and restaurant 1853 often highlighted for their excellence.
For those seeking romance, the historic and quiet atmosphere creates the perfect vibe. Special occasions such as Valentine's Day or anniversaries are made memorable here, thanks to the romantic setting and ambiance. However, some guests noted that service can occasionally be slow, which somewhat detracted from the dining experience. Additionally, details like child safety locks on windows were mentioned as less conducive to a romantic experience.
Overall, despite a few minor areas for improvement, De Vere Tortworth Court excels as a romantic retreat that offers luxury, history and a truly special atmosphere for couples.
De Vere Tortworth Court stands out as a highly accommodating destination for travelers with canine companions. The hotel’s pet-friendly policy is a significant highlight, earning praise for allowing dogs in various public areas, although they are restricted from the restaurant and spa. Guests appreciate the careful planning and thoughtful touches such as the provision of dog beds and bowls in the spacious, comfortable dog-friendly rooms. These rooms often feature outside access, making it easier for guests to manage their pets.
The hotel grounds including the gardens are also dog-friendly, allowing for pleasant strolls without leaving the premises. There is even a paw wash and a designated dog wash room to clean up after outdoor adventures, further emphasizing the establishment's commitment to pet amenities.
While some guests mentioned the inconvenience of having to carry food and drinks a long distance when accompanied by a dog, as well as an occasional disturbance from dog barking in nearby rooms, the general sentiment is very positive. The presence of a resident cat adds a charming touch and the hotel’s friendly and welcoming atmosphere towards dogs ensures that pets feel at home just as much as their owners do.
Additionally, dogs are permitted to join their owners in the atrium for supper, reinforcing the inclusive experience. There is, however, a nominal charge for bringing dogs which some guests mentioned, but it doesn't overshadow the comprehensive and thoughtful pet-friendly amenities that make De Vere Tortworth Court a fantastic choice for pet owners.
Location Show Map
Location
The extensive, well-kept grounds and serene environment offer a perfect escape, ideal for leisurely strolls and unwinding amidst nature. The location provides great convenience, being easily accessible from the M5 motorway while still offering a secluded, countryside feel. Notably, it is also perfectly positioned for exploring nearby attractions like the Cotswolds and Bristol, making it an excellent base for a variety of excursions.
Guests appreciate the grand entrance and impressive communal areas like the atrium bar, which adds to the overall charm and elegance of the property. The beautiful setting enhances the overall experience, whether visitors are attending events such as the Badminton horse trials or simply enjoying a peaceful weekend getaway.
Additionally, the hotel features an appealing mix of modern amenities including lovely swimming pools, which complement its historic charm and provide additional spaces for relaxation and enjoyment. Whether for a romantic retreat, a family meet-up or a convenient stop during a longer journey, this hotel’s location and beautiful surroundings garner high praise, making it a standout choice for a delightful stay.
Breakfast
However, there are recurring mentions of certain drawbacks. Some guests found the breakfast to be chaotic and disorganized, particularly during peak times, leading to long waits and difficulty finding seating. There were also complaints about food temperature with some breakfasts being described as lukewarm or even cold. Automated coffee machines were another frequent point of criticism, as many guests experienced long queues and unappetizing, lukewarm coffee.
Despite these issues, the overall impression leans positively with many guests praising the sumptuous spread and the beautiful dining setting. While there are areas for improvement, particularly in handling busy periods and ensuring hot food, the breakfast at De Vere Tortworth Court is generally well-regarded for its variety and quality.
Dinner
Service generally garners positive remarks, though some diners experienced delays and occasional order mix-ups. While many guests find the food and service to be of a high standard, there are consistent mentions of the high prices, which some feel do not always match the quality. Portions are generally large and well presented, but certain reviews indicate that the value for money could be better.
There are some mixed opinions about the menu variety and the quality of specific items, especially in the Atrium bar and for vegetarian options. Food in the bar area and the breakfast buffet also receives commendations for quality and taste. However, some guests note a disparity between the level of cuisine expected and what was delivered, citing instances of overcooked dishes and food arriving suspiciously quickly, raising concerns about freshness.
Despite some criticisms regarding cost and occasional lapses in quality and service speed, the general consensus among guests is that dining at De Vere Tortworth Court is a largely pleasurable experience with superbly tasty meals, an impressive atmosphere and mostly attentive service.
Rooms
The hotel's junior suites, deluxe courtyard suites and larger superior rooms often receive approval for their space and comfort with some mentioning modern amenities and pleasant touches like balconies or courtyard views. The reception service and the overall beauty of the hotel grounds add to the positive experience for many guests.
However, there is a consistent critique regarding the dated decor and need for refurbishment, particularly in the standard and older rooms. Several guests mention issues with cleanliness, such as dusty areas, stains on carpets and signs of wear and tear. Problems with temperature control, such as rooms being too hot or too cold, are commonly noted and some rooms suffer from poor soundproofing and limited view windows.
Despite these drawbacks, the overall warmth and cleanliness of many rooms, the grandeur of the building and the quality of customer service seem to balance out the experience for many visitors. For guests seeking spacious and comfortable accommodations while overlooking minor dated features, De Vere Tortworth Court remains a worthwhile option.
Beds
However, opinions on comfort varied. While some found the mattresses and pillows to be overly hard or even lumpy, others mentioned issues like beds being two singles pushed together, creating an uncomfortable seam in the middle. A few reviews noted the presence of stains and the occasional unclean bedding, highlighting some inconsistencies in housekeeping standards.
Overall, De Vere Tortworth Court appears to offer a largely positive sleep experience with many guests enjoying a good night's rest on spacious and comfortable beds, despite a few isolated issues that could be improved.
Cleanliness
However, there are recurrent issues that suggest room for improvement in the hotel's housekeeping standards. Common complaints include dusty surfaces, cobwebs, dirty bathroom grouting and areas that were not cleaned thoroughly, such as behind blinds and in some corridors. Several guests found their rooms outdated and in need of renovation with issues like peeling paint, stained carpets and limescale or mold in bathrooms. There were also instances where rooms were not cleaned to the expected standard with some guests noting leftover confetti, lipstick stains on glasses and even dead insects.
The general sentiment suggests that while many parts of the hotel are maintained well, attention to detail in cleanliness is inconsistent. This has led to varied experiences with some guests finding their accommodations spotless and others encountering significant cleanliness issues.
Staff
While the majority of feedback emphasized the staff's professionalism and courteous demeanor, a few guests mentioned moments of indifference or a lack of attentiveness, particularly during peak times when staff appeared stretched. There were also some instances where slow service and under-trained bar staff were noted, indicating a need for improved efficiency during busy periods.
Overall, the positive attitude of the staff significantly enhances the guest experience at De Vere Tortworth Court with many staff members being praised for their exceptional service, ability to handle complaints efficiently and maintaining a cheerful and polite atmosphere.
Wi-Fi
Parking
Despite the overwhelmingly positive feedback, some guests did experience difficulty locating specific spaces or found the signage lacking. A few reviews mentioned frustration in finding the right spot upon arrival, particularly if prioritizing guest parking spaces. There were also comments about the lack of disabled parking spaces and the inconvenience of high sleeping policemen for low sports cars.
Overall, parking at De Vere Tortworth Court is well-regarded, offering a convenient and extensive facility that caters to most guests' needs.
EV charging stations
However, some feedback suggests room for improvement. Issues were noted with the speed and functionality of some EV charging stations and there were occasional problems with compatibility, especially for non-Tesla vehicles. Additionally, the charging stations are operated by a separate company, leading to occasional service disruptions which the hotel staff have been diligent in addressing.
In summary, while the EV charging facilities at De Vere Tortworth Court are generally considered a valuable and appreciated feature, there are inconsistencies in performance and availability that indicate a need for upgrades and better maintenance to meet the demands of all guests.
Family
The on-site dining options were well-received, featuring menus for both kids and adults, providing great value for money. Families appreciated the attentive and patient staff, who were accommodating to children and even kept them entertained. Activities such as watching baby deer and exploring the gardens added to the overall family experience.
However, some aspects were less ideal. The rooms and corridors could be noisy due to the presence of many families and the pool area was often crowded. While the facilities are generally praised, there were isolated issues regarding soundproofing and cleanliness in some areas. Guests also noted that finding a quiet space to relax could be challenging due to the lively atmosphere.
For those planning a visit, the hotel is especially appealing during festive seasons like Easter and Christmas, where special treats and decorations enhance the family-friendly vibe. Despite a few drawbacks, De Vere Tortworth Court offers a welcoming environment for families seeking a satisfying blend of relaxation and activity.
4 Star
However, some expectations remain unmet. There are mentions of the hotel’s standard being inconsistent with a four-star rating, pointing to issues with cleanliness and room conditions, which some feel are below the four-star mark. Some guests cited dissatisfaction with the service quality, feeling it did not match the De Vere brand's reputation. Instances of dilapidation in certain areas and subpar services further contrast with the hotel’s advertised four-star classification.
While the general setting and some amenities indeed match the four-star criteria, there are gaps that need addressing to fully satisfy the expectations that come with such a rating. Overall, De Vere Tortworth Court offers a mixed bag of experiences, excelling in some areas while falling short in others.
Business
The location is praised for business travel with easy access and a corporate-friendly environment. Guests highlighted the business meeting facilities and the overall space as ideal for holding various business events, from short stays to multi-day conferences. The business wifi is noted for its speed, which is crucial for any corporate engagement.
The staff is generally described as welcoming and polite, contributing to the positive experience. However, some logistical issues were noted, such as the many winding corridors and rooms being far from the main building, which could pose minor inconveniences for guests needing quick access to business areas.
Despite some criticism about the condition and distance of certain courtyard rooms compared to the main building, the venue maintains an overall positive reputation among frequent business visitors. The large conference events occasionally overwhelm the facilities, making it essential to have stronger guidelines and more effective business services.
Although room service and staff knowledge in business matters have room for improvement, the excellent property and facilities for business stays make De Vere Tortworth Court a favorable choice for corporate travelers.
Accessible
The hotel’s accessibility infrastructure includes wheel-chair friendly areas and rooms specifically designed for elderly guests. However, the distance to the main building and the labyrinthine layout posed significant challenges for those with limited mobility. Some guests experienced issues with specific amenities, such as the women’s changing room for the pool being located up a flight of stairs and one lift being out of service.
While the hotel appears to be in the process of modernizing its accessible rooms, some shortcomings like insufficient digital signage and unmarked parking directions impact the overall ease of access. The dining experience for disabled guests received mixed reviews; although some staff were very helpful, others found it difficult to secure appropriate seating or service.
In summary, while De Vere Tortworth Court offers several accessible features and has accommodating staff, the experience can vary and improvements in infrastructure and signage could significantly enhance accessibility for all guests.
Honeymoon
However, some reviews mentioned that a few junior suites were disappointing due to their condition and there were issues with noise from children in adjacent rooms. The soundproofing in some rooms could be improved. Despite these drawbacks, those who stayed in the honeymoon suites highlighted positive gestures such as a complimentary bottle of Prosecco, which made their stay extra special.
Overall, De Vere Tortworth Court is highly recommended for honeymooners who are looking for a romantic retreat with beautiful interiors and thoughtful touches, although it might be best to inquire about room specifics to ensure a perfect stay.
Luxury
The hotel is celebrated for its plush rooms and suites, offering luxurious fixtures and fittings that provide a royal and special experience. The meticulous decoration exudes a luxurious atmosphere and guests have noted the building and grounds are strikingly lovely.
Guests can indulge in luxury spa settings and enjoy amenities such as luxurious soap, body lotion and shampoo in the bathroom, adding to the overall pampered experience. The Orangery and Atrium are highlights for dining, providing delicious meals with fabulous food and service. Breakfast, in particular, stands out as outstanding and luxurious, further enhancing the high standard of the stay.
While some guests feel the luxurious classification could be better aligned with the hotel's brand, many agree that the serene and luxurious surroundings make it a memorable destination. The hotel's beautiful settings, luxurious lodge and high-quality amenities contribute to a luxury feeling that, for many, is worth the expense.
Tortworth Court successfully blends a sense of history with modern luxury, allowing visitors to feel as though they are esteemed guests of a grand manor.
Romantic
For those seeking romance, the historic and quiet atmosphere creates the perfect vibe. Special occasions such as Valentine's Day or anniversaries are made memorable here, thanks to the romantic setting and ambiance. However, some guests noted that service can occasionally be slow, which somewhat detracted from the dining experience. Additionally, details like child safety locks on windows were mentioned as less conducive to a romantic experience.
Overall, despite a few minor areas for improvement, De Vere Tortworth Court excels as a romantic retreat that offers luxury, history and a truly special atmosphere for couples.
Dog Friendly
The hotel grounds including the gardens are also dog-friendly, allowing for pleasant strolls without leaving the premises. There is even a paw wash and a designated dog wash room to clean up after outdoor adventures, further emphasizing the establishment's commitment to pet amenities.
While some guests mentioned the inconvenience of having to carry food and drinks a long distance when accompanied by a dog, as well as an occasional disturbance from dog barking in nearby rooms, the general sentiment is very positive. The presence of a resident cat adds a charming touch and the hotel’s friendly and welcoming atmosphere towards dogs ensures that pets feel at home just as much as their owners do.
Additionally, dogs are permitted to join their owners in the atrium for supper, reinforcing the inclusive experience. There is, however, a nominal charge for bringing dogs which some guests mentioned, but it doesn't overshadow the comprehensive and thoughtful pet-friendly amenities that make De Vere Tortworth Court a fantastic choice for pet owners.
Yes, De Vere Tortworth Court has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at De Vere Tortworth Court.
Yes, De Vere Tortworth Court welcomes dogs.
Yes, parking facilities are available at De Vere Tortworth Court.
Yes, De Vere Tortworth Court has a gym.
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