DoubleTree by Hilton Wroclaw
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Summary of reviewsDoubleTree by Hilton Wroclaw consistently receives high regard for its prime central location, nestled in the heart of Wroclaw. This enviable location places guests in close proximity to major attractions like the Market Square, historical old town, Panorama Racławicka and the National Museum, as well as various dining and shopping options. Despite being centrally located, the hotel manages to offer a peaceful retreat, ensuring restful nights away from the city's bustle. The surrounding neighborhood is also praised for its cleanliness and aesthetic appeal, enhancing the overall guest experience.
The hotel's breakfast is another celebrated facet, featuring a diverse and extensive selection that caters to a range of dietary needs, including gluten-free and lactose-free options. Fresh produce, live cooking stations and high-quality ingredients contribute to a first-class dining experience, often described as fantastic and amazing. Guests appreciate the luxurious touches like the availability of champagne and the excellent service and communication with the staff further enhance the breakfast atmosphere.
Dinner at the hotel is equally commendable with guests appreciating the innovative and well-presented dishes. The hotel bar contributes positively to the dining experience with its great atmosphere and wide selection of drinks. Most reviews highlight the fair pricing and top-notch service, although some note that the dinner menu can be limited and repetitive. Special dining occasions, like Valentine's Day, are particularly memorable.
The rooms at DoubleTree by Hilton Wroclaw are spacious, modern and beautifully decorated, offering stunning city views from large windows. Guests find the beds exceptionally comfortable and praise the soundproofing that ensures a quiet stay. The rooms are well-equipped with amenities like electric kettles, large safes and modern bathrooms with underfloor heating. Despite occasional minor inconveniences, the overall feedback emphasizes the rooms' cleanliness, comfort and high standards.
Cleanliness is a standout feature across the hotel with rooms, common areas and facilities meticulously maintained. Guests consistently note the pristine conditions and high housekeeping standards, contributing to a very clean and tidy environment that enhances comfort during their stay.
The staff at DoubleTree by Hilton Wroclaw receive extensive praise for their friendliness, professionalism and willingness to assist. From reception to room service and cleaning staff, the team's polite and competent demeanor significantly contributes to a pleasant and comfortable stay for guests.
While the Wi-Fi service receives mixed reviews, many guests appreciate its strength and quality in rooms and common areas. However, some have noted inconsistencies in connectivity and additional charges for internet access, which detract from the overall experience.
The spa and wellness facilities are highly regarded with guests enjoying the clean, well-maintained pool, sauna and jacuzzi. Minor criticisms include the spa's small size and its basement location, but these do not overshadow the generally positive sentiment. The gym, although considered small by some, is well-equipped and clean, providing a sufficient space for workouts along with 24-hour availability.
The pool area is appreciated for its cleanliness and amenities, though some guests find it small and occasionally overcrowded. Restricted hours and limited access for children are noted disadvantages.
Parking at the hotel is convenient with spacious underground facilities, but the high cost is frequently mentioned as a drawback. Despite the ease of access and ample space, the significant fees are often viewed as excessive.
Overall, DoubleTree by Hilton Wroclaw stands out for its excellent location, high-quality dining, spacious and comfortable rooms, exceptional cleanliness and outstanding staff service, making it a solid choice for both leisure and business travelers.
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The hotel's breakfast is another celebrated facet, featuring a diverse and extensive selection that caters to a range of dietary needs, including gluten-free and lactose-free options. Fresh produce, live cooking stations and high-quality ingredients contribute to a first-class dining experience, often described as fantastic and amazing. Guests appreciate the luxurious touches like the availability of champagne and the excellent service and communication with the staff further enhance the breakfast atmosphere.
Dinner at the hotel is equally commendable with guests appreciating the innovative and well-presented dishes. The hotel bar contributes positively to the dining experience with its great atmosphere and wide selection of drinks. Most reviews highlight the fair pricing and top-notch service, although some note that the dinner menu can be limited and repetitive. Special dining occasions, like Valentine's Day, are particularly memorable.
The rooms at DoubleTree by Hilton Wroclaw are spacious, modern and beautifully decorated, offering stunning city views from large windows. Guests find the beds exceptionally comfortable and praise the soundproofing that ensures a quiet stay. The rooms are well-equipped with amenities like electric kettles, large safes and modern bathrooms with underfloor heating. Despite occasional minor inconveniences, the overall feedback emphasizes the rooms' cleanliness, comfort and high standards.
Cleanliness is a standout feature across the hotel with rooms, common areas and facilities meticulously maintained. Guests consistently note the pristine conditions and high housekeeping standards, contributing to a very clean and tidy environment that enhances comfort during their stay.
The staff at DoubleTree by Hilton Wroclaw receive extensive praise for their friendliness, professionalism and willingness to assist. From reception to room service and cleaning staff, the team's polite and competent demeanor significantly contributes to a pleasant and comfortable stay for guests.
While the Wi-Fi service receives mixed reviews, many guests appreciate its strength and quality in rooms and common areas. However, some have noted inconsistencies in connectivity and additional charges for internet access, which detract from the overall experience.
The spa and wellness facilities are highly regarded with guests enjoying the clean, well-maintained pool, sauna and jacuzzi. Minor criticisms include the spa's small size and its basement location, but these do not overshadow the generally positive sentiment. The gym, although considered small by some, is well-equipped and clean, providing a sufficient space for workouts along with 24-hour availability.
The pool area is appreciated for its cleanliness and amenities, though some guests find it small and occasionally overcrowded. Restricted hours and limited access for children are noted disadvantages.
Parking at the hotel is convenient with spacious underground facilities, but the high cost is frequently mentioned as a drawback. Despite the ease of access and ample space, the significant fees are often viewed as excessive.
Overall, DoubleTree by Hilton Wroclaw stands out for its excellent location, high-quality dining, spacious and comfortable rooms, exceptional cleanliness and outstanding staff service, making it a solid choice for both leisure and business travelers.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Certifications:
Green Key (greenkey.global)
Answers last updated by our editors
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
What percentage of your guests are families? Under 50%
Family-Friendly room types:
Family rooms. Number: 7
Connecting rooms (with intermediate door). Number: 7
Triple rooms. Number: 22
Quad rooms. Number: 18
One-bedroom apartments. Number: 5
Please suggest which room type a family with one child should choose and where the child will sleep:
King Deluxe - extra bed, King Junior Suite - couch, Family room - 2 single beds, King One Bedroom suite - couch, Ovo Suite- couch, Presidential Suite - extra bed
Show more...King Deluxe - extra bed, King Junior Suite - couch, Family room - 2 single beds, King One Bedroom suite - couch, Ovo Suite- couch, Presidential Suite - extra bed
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Indoor Pool
Guest Reviews
Situated in the heart of Wroclaw, the DoubleTree by Hilton boasts an enviable location that is frequently praised by its guests. The hotel’s proximity to major attractions, such as the Market Square and the historical old town, makes it a prime spot for those eager to explore the vibrant city life. The convenience of being a few minutes' walk from key landmarks like Panorama Racławicka, the National Museum and the lush green spaces surrounding the area adds to its appeal.
Guests appreciate the ease with which they can access the city's bustling center with many noting the variety of nearby dining options and shopping venues, including the Dominikańska Gallery. Despite its central position, the hotel manages to offer a peaceful and quiet retreat, away from the din of the busy streets, ensuring restful nights for its occupants.
The strategic location also means that everything is within walking distance, making it ideal for those who prefer to explore the city on foot. The proximity to public transport further enhances the hotel's appeal for both leisure and business travelers. Additionally, the surrounding neighborhood is praised for being clean, well-kept and aesthetically pleasing.
Overall, the DoubleTree by Hilton Wroclaw stands out for its superb central location, which not only provides easy access to Wroclaw's main attractions but also ensures a comfortable and tranquil stay.
The breakfast experience at DoubleTree by Hilton Wroclaw is widely celebrated for its delicious and varied offerings. Guests consistently praise the extensive and diverse selection available at the buffet, highlighting the creative and innovative menu options that cater to a wide range of dietary needs, including gluten-free and lactose-free choices. The presence of live cooking stations, fresh juices and high-quality ingredients further enhance the dining experience. Many reviews mention the excellent service and communication with the hotel staff during breakfast, contributing to an overall pleasant atmosphere.
Particularly commendable aspects include the fresh vegetables, a variety of fruits and the option to order customized omelets. The breakfast buffet frequently earns descriptions such as “fantastic,” “amazing,” and “first-class,” with several guests noting the availability of champagne and other luxurious touches. Despite being occasionally described as repetitive or lacking in variety by a few, the majority of reviews emphasize the ample, fresh and appetizing nature of the morning meal.
In summary, the breakfast at DoubleTree by Hilton Wroclaw stands out for its richness, diversity and quality, making it a notable highlight of guests' stay at this 5-star hotel.
DoubleTree by Hilton Wroclaw offers a commendable dining experience with a focus on quality and taste. Guests generally praise the restaurant for its innovative and creative cuisine with many pointing out that the dishes are delicious and well-presented. The price point is considered fair and the service is often highlighted as top-notch, friendly and professional.
The hotel bar is also well-regarded, boasting a great atmosphere and a well-stocked selection of drinks. The overall dining environment is lauded for its excellent service, making special occasions such as Valentine's Day meals memorable and enjoyable.
However, there are some mixed opinions regarding the value and selection of dinner options. Despite the generally positive feedback, a few guests mentioned that the dinner menu can be limited and repetitive, which might not meet the expectations of a 5-star hotel. The New Year's Eve gala dinner received mixed reviews, particularly concerning additional charges for beverages that were not explicitly included in the package price.
Despite a few critical remarks, the majority of guests find the hotel's restaurant worthy of recommendation, appreciating both the high quality of the food and the competent service. The dining experience is enhanced by an inviting bar setup and the availability of various dining options. Overall, DoubleTree by Hilton Wroclaw seems to strike a balance between excellent meals and dedicated service, making it a solid choice for both casual and special dining experiences.
The rooms at the DoubleTree by Hilton Wroclaw are consistently praised for their spaciousness and cleanliness. Guests commend the modern, beautifully decorated interiors, complete with large windows that often offer stunning city views. The beds are described as very comfortable, contributing significantly to guests' overall comfort. Additionally, the rooms are well-equipped with amenities such as electric kettles, large safes, ironing boards and modern bathrooms featuring separate showers and underfloor heating. The soundproofing is effective, ensuring a quiet stay despite the hotel's central location.
Some reviews highlight the convenience of having interconnected rooms for families and commend the hotel's high standard of room service. Guests also appreciate the cozy, well-lit atmosphere and the efficiency of the room layout, which maximizes the available space. The hotel's cleanliness is frequently noted with many guests mentioning that the rooms are maintained to a very high standard.
However, there are occasional mentions of minor inconveniences, such as rooms being far from elevators or issues with cleanliness not being up to standard after previous guests. Despite these occasional drawbacks, the overall feedback is overwhelmingly positive, emphasizing the spacious, comfortable and well-appointed nature of the rooms at the DoubleTree by Hilton Wroclaw.
DoubleTree by Hilton Wroclaw boasts an impressive reputation for its beds, consistently described by guests as very comfortable to extremely comfortable. Many reviews highlight the super comfortable, large beds, often praising the quality of the bedding, mattresses and pillows. Guests frequently note that the beds provided a super comfortable sleep and were exceptionally supportive with some even suggesting they are among the best they’ve ever experienced. The large, modern rooms often come with big, comfy beds that contribute to an overall restful stay. Despite minor issues such as one complaint about bed bugs and noise, the majority of reviews agree that the beds at this hotel are top-notch, offering a level of comfort that adds significantly to the guest experience.
The cleanliness of DoubleTree by Hilton Wroclaw is a standout feature frequently mentioned by guests. The hotel's rooms, common areas and facilities are highlighted for being very clean, modern and well-maintained. There are numerous comments about clean and spacious rooms, spotless interiors and high cleanliness standards upheld by the housekeeping staff, who ensure rooms are cleaned daily. Guests also appreciate the cleanliness of specific areas such as the spa, pool and bathroom, even though there are minor complaints about details like towels not being soft and occasional bathroom ventilation issues. Overall, the hotel is described as very clean and tidy with clean beds and fresh linens contributing to the high comfort level. The modern design and spaciousness of the rooms, combined with immaculate housekeeping, make the guest experience highly satisfactory.
The DoubleTree by Hilton Wroclaw receives high praise for its exceptional staff. Guests consistently describe the team as friendly, helpful and accommodating. The reception staff, in particular, are noted for their politeness and eagerness to assist with individual requests. The breakfast and room service staff are frequently highlighted for their courteous and efficient service, while the cleaning staff maintain a high standard of room cleanliness.
Visitors also appreciate the staff's professionalism with several reviews mentioning their well-trained and competent approach. The overall atmosphere is enhanced by the staff's warm and enthusiastic demeanor with many guests commenting on their constant smiles and positive attitudes.
A few reviews do indicate occasional lapses in individual interactions, but these are vastly outnumbered by positive affirmations. The general consensus is that the staff at this hotel go the extra mile to ensure a pleasant and comfortable stay, contributing significantly to the hotel's commendable reputation.
At the DoubleTree by Hilton Wroclaw, the Wi-Fi service receives mixed feedback from guests. On a positive note, many guests appreciate the free Wi-Fi available in the rooms and common areas with some highlighting its strength and good quality. Fast and strong Wi-Fi in various parts of the hotel is frequently mentioned, contributing to an overall satisfactory experience for many. However, it's important for travelers to be aware of some inconsistencies. Some guests reported difficulties with connectivity with specific issues like slow speeds, intermittent disconnections and challenges setting up Wi-Fi on certain devices. Additionally, a notable number of reviews expressed dissatisfaction with the extra charges for internet access in a few instances, which seemed out of place for a 5-star establishment. Overall, while many guests find the Wi-Fi service adequate or even excellent, others suggest room for improvement, particularly regarding consistency and additional fees.
The spa at DoubleTree by Hilton Wroclaw receives high praise for its well-maintained and well-equipped facilities, creating a pleasant and inviting space for relaxation. Guests frequently mention the spa's cleanliness and the comfort it provides, making it a notable highlight of their stay. The pool, sauna and jacuzzi are particularly popular, offering a serene and rejuvenating experience. Many appreciate the spa's professional approach and the excellent service provided.
Despite its positive aspects, some reviews highlight that the spa area is relatively small, especially considering the size of the hotel and the influx of external guests. This has led to occasional crowding and a less exclusive feel. Other critiques mention the spa being located in the basement, which some guests found less appealing due to its perceived darkness and noise levels. The layout and planning of the spa area also received mixed feedback with some suggesting it could benefit from better design.
Overall, the spa and wellness facilities at DoubleTree by Hilton Wroclaw are highly regarded with guests enjoying a range of amenities and services that contribute to a relaxing and enjoyable stay. The minor criticisms do not overshadow the predominantly positive experiences shared by many visitors.
The gym at the DoubleTree by Hilton Wroclaw garners a mix of feedback with many highlighting its overall positive aspects while also noting areas for improvement. The facility is frequently described as well-equipped and clean, boasting amenities such as two great treadmills and a supportive fitness area. Guests appreciated the professional gym attached to the hotel and the visitor-friendly fitness room with some noting the added advantage of 24-hour availability. Additionally, the fitness studio and the gym's modern and spacious design were appreciated.
However, reviews indicate that the hotel's main gym is relatively small, although still deemed sufficient for a solid workout. Some guests were disappointed by the size, referring to it as microscopic or very small. There is, however, a larger gym available within the hotel complex, which comes at an additional cost, something that not all visitors appreciated.
Apart from the gym, guests also enjoyed the wellness area, swimming pool, sauna and nice spa. Despite a few mentions of misleading information about gym access and additional charges, the gym and fitness facilities contribute positively to the overall guest experience at the hotel.
The pool at DoubleTree by Hilton Wroclaw receives predominantly positive remarks from guests. It is described as lovely, clean and well-maintained, adding to the comfortable spa area. The pool is noted to be of a good size and well-equipped with additional amenities such as a whirlpool, jacuzzi and sauna enhancing the overall experience. Guests appreciate the spacious and pleasant pool area with comfy lounge chairs and an accessible poolside.
However, there are several criticisms worth noting. Many reviews mention that the pool, while pleasant, tends to be on the smaller side and can become overcrowded, especially during peak hours. The restricted opening hours and the limited access for children under 16 are frequently highlighted as disadvantages. The pool area is noted to have limited sunbeds and some guests found the water temperature to be quite cold.
Overall, despite some operational limitations and occasional overcrowding, the pool at DoubleTree by Hilton Wroclaw is generally well-regarded for its cleanliness, amenities and the added value it brings to the guest experience.
Parking at the DoubleTree by Hilton Wroclaw comes with a mix of convenience and cost considerations. Guests frequently appreciate the hotel's underground parking, which provides easy access to the reception area and offers spacious spots, particularly suitable for larger vehicles like SUVs. The parking facilities are generally considered convenient and hassle-free, especially with free parking available around the Ovo Wroclaw building on weekends and on busy days.
However, many reviews highlight the high cost associated with parking. Terms like "expensive," "very costly," and "high parking fees" appear frequently with several guests noting the significant additional charges such as 95 zł per day or 200 zł for two days. Despite its convenience, the parking's cost is often seen as excessive with some guests suggesting that the fees could be lower in the future.
The parking spaces are described as spacious in some reviews, but others find them too small and the overall parking area is sometimes noted as being difficult to find or poorly marked. Some guests also reported issues with the automatic barriers in the underground parking not working properly, adding to the inconvenience.
Overall, while the parking facilities at DoubleTree by Hilton Wroclaw offer ease of access and sufficient space, the high fees and occasional logistical challenges may detract from the overall convenience for some guests.
DoubleTree by Hilton Wroclaw is highly praised by guests for its suitability for family trips. Reviewers consistently highlight the hotel's family-friendly service and cleanliness. Families appreciate the connecting and spacious rooms specifically designed to cater to both parents and children. The hotel offers child-friendly accommodations and facilities, emphasizing comfort and convenience for family stays.
While many guests find the family rooms spacious and well-maintained, there are some concerns regarding the pool facilities. Strict rules limit children's access to the pool with restrictions on usage times during weekdays and a complete lack of access for those under 4 years old. These limitations may deter families with young children from fully enjoying the hotel's amenities.
Despite these setbacks, many families still find value in the hotel's offerings, often spending more time exploring nearby family activities in the city. The well-connected family rooms and child-friendly environment make it a recommended choice for those traveling with children. However, potential guests with small children might need to consider the pool restrictions before booking.
Overall, DoubleTree by Hilton Wroclaw stands out for its family accommodations and cleanliness, making it a solid option for family vacations, especially for those who plan to explore the surrounding areas.
The DoubleTree by Hilton Wroclaw often receives mixed reviews concerning its five-star rating, facilities and services. Positive remarks highlight a modern, comfortable and well-decorated hotel with high standards for decor and a prime location. Guests appreciate the varied breakfast, comfort, cleanliness and overall experience that lives up to the Hilton brand's standards.
However, some reviews indicate discrepancies with the hotel's five-star designation. While some guests find the service to be satisfactory and deserving of the rating, others recount experiences that suggest the service and amenities fall short. Criticisms include substandard customer service, issues with room quality such as holes in bed sheets and a lack of basic amenities like toothbrushes and toothpaste that are typically expected in a five-star property.
In summary, while DoubleTree by Hilton Wroclaw provides a generally high level of satisfaction and some elements that reflect a five-star standard, there are notable areas where it does not consistently meet the expectations associated with a five-star hotel.
DoubleTree by Hilton Wroclaw stands out as an ideal accommodation choice for business travelers. The hotel boasts a convenient location for business meetings and professional engagements, which contributes significantly to its appeal. The facilities are noted to be very clean with suitable furniture and decor that cater specifically to business needs. The professionalism extends to the reception, which is described as efficient with the staff being consistently friendly and polite.
The business amenities are functional and include business rooms that are tailored for professional use. The hotel offers reliable service, ensuring that guests can focus on their work without concerns about their stay. Additionally, the bar provides an excellent environment for business conversations and even features a pool table for relaxation after a long day.
Though there have been occasional remarks about inattention from the staff and unresolved issues during business trips, the overall consensus is positive. The highest service standards are generally maintained, making the DoubleTree by Hilton Wroclaw a very well-organized option for business stays.
In terms of location, it is exceptional for business purposes and even offers a short walk to the Christmas markets, making it convenient for combining work with a bit of leisure. The hotel is also supported by spacious and convenient parking facilities and has separate elevators that provide access to the gym.
In conclusion, DoubleTree by Hilton Wroclaw remains a top choice for business travelers, combining excellent service, functional business amenities and a prime location to ensure a smooth professional stay.
DoubleTree by Hilton Wroclaw has received commendable feedback for its accessibility features tailored to guests with disabilities. The hotel offers accessible rooms and spaces, including rooms specifically designed for disabled guests and those requiring extra space. Ensuring easy navigation, the hotel provides accessible elevators and direct access to rooms from elevators, contributing to a hassle-free experience. Guests have noted the convenient location of accessible toilets and rooms. The fitness center is also accessible, making it easier for everyone to maintain their workout routines. However, while parking is available for disabled guests, it is not free. Overall, the hotel's facilities are widely accessible to wheelchair users and designed to be friendly for those with various accessibility needs.
The indoor pool at DoubleTree by Hilton Wroclaw receives consistent praise from guests for its cleanliness and maintenance with many highlighting it as a significant feature of the hotel. Descriptions of the pool vary with some guests noting it is nice, spacious and as large as typical indoor hotel pools. Several reviews label the pool a highlight, specifying that it is beautiful and fantastic.
Despite the overwhelmingly positive feedback, a few criticisms are present. Some guests find the pool hours inconvenient with its early closure at 9 pm and late opening at 9 am on Saturdays. Additionally, the water temperature is occasionally described as cold, which might not suit everyone's preference. The pool area includes a jacuzzi and sauna, but the jacuzzi's small size—only fitting four people—was mentioned by some guests.
Overall, the indoor pool is well-regarded, providing a pleasant and clean environment that enhances the guest experience at the hotel.
DoubleTree by Hilton Wroclaw has garnered a reputation as an exceptional destination for honeymooners. Known for its honeymoon suite and special arrangements tailored for newlyweds, the hotel ensures a fantastic stay with a personal touch. Many guests describe it as a paradise for newlyweds, ideal for those seeking a romantic and delightful experience. The hotel's amenities and comfortable accommodations make it a perfect choice for honeymoon trips, providing a wonderful setting and atmosphere for couples. Recommendations often highlight the hotel's suitability for honeymooners, emphasizing its lovely features and great overall experience as a honeymoon destination.
DoubleTree by Hilton Wroclaw has received widespread acclaim for its luxurious accommodations and high standard of service. This five-star hotel impresses guests with its beautifully designed and immaculate interiors. The rooms are clean, spacious and equipped with lavish amenities, offering a luxury stay that many describe as fabulous and exceptional.
The hotel's decor exudes charm and luxury, creating an atmosphere that feels both sophisticated and elegant. Guests particularly appreciate the luxurious appearance and lovely interior design, noting the exceptional attention to detail that elevates the entire experience.
While a few reviews mention that breakfast could be improved and suggest the hotel may not meet the measure of a five-star in every aspect, the majority of feedback highlights the excellent service provided by the hotel staff. This high level of service, combined with the luxurious and beautifully designed spaces, makes DoubleTree by Hilton Wroclaw a standout destination that guests are eager to revisit. The luxury atmosphere and finely curated Polish cuisine further enhance the overall experience, solidifying the hotel's reputation as a top-tier accommodation option.
DoubleTree by Hilton Wroclaw offers an excellent location and friendly service, making it an ideal choice for couples seeking a romantic retreat. The hotel boasts a quiet and welcoming atmosphere, perfect for a leisurely weekend escape. The romantic decor of the common areas enhances the enchanting experience and the high comfort in the rooms ensures a pleasant stay.
For those planning a Valentine's dinner, the hotel promises a very pleasant dining experience with attentive waiter service, contributing to an overall romantic setting. Although the restaurant itself doesn't have any specific romantic highlights mentioned, the ambiance of the hotel compensates for it.
This lovely and quiet hotel with its romantic atmosphere, is especially suitable for couples looking for a peaceful getaway. There are occasional lapses in service, such as unfriendly staff at the reception, but they seem to be exceptions rather than the norm. Overall, DoubleTree by Hilton Wroclaw is highly recommended for couples in search of a romantic and relaxing holiday.
DoubleTree by Hilton Wroclaw offers an exceptional experience for pet owners, particularly those traveling with dogs. The hotel is noted for being highly dog-friendly, warmly welcoming pets with various amenities. Guests often find dog beds and bowls ready upon arrival, ensuring a comfortable stay for their furry friends. Extra touches like a surprise toy, a treat and a welcome pack with waste bags further enhance the experience.
The hotel's services extend to offering a mat, metal bowls and even a toy ball, showcasing thoughtful attention to detail. This establishment allows pets in designated areas, although there are specific zones where dogs are not permitted. Despite this, guests with pets feel at ease and appreciated, often noting that their dogs were never seen as a bother but rather as welcome guests. The overall acceptance of animals and the dedicated pet-friendly accommodations make DoubleTree by Hilton Wroclaw a top choice for travelers with dogs, promising a convenient and enjoyable stay for both owners and their pets.
Location Show Map
Location
Guests appreciate the ease with which they can access the city's bustling center with many noting the variety of nearby dining options and shopping venues, including the Dominikańska Gallery. Despite its central position, the hotel manages to offer a peaceful and quiet retreat, away from the din of the busy streets, ensuring restful nights for its occupants.
The strategic location also means that everything is within walking distance, making it ideal for those who prefer to explore the city on foot. The proximity to public transport further enhances the hotel's appeal for both leisure and business travelers. Additionally, the surrounding neighborhood is praised for being clean, well-kept and aesthetically pleasing.
Overall, the DoubleTree by Hilton Wroclaw stands out for its superb central location, which not only provides easy access to Wroclaw's main attractions but also ensures a comfortable and tranquil stay.
Breakfast
Particularly commendable aspects include the fresh vegetables, a variety of fruits and the option to order customized omelets. The breakfast buffet frequently earns descriptions such as “fantastic,” “amazing,” and “first-class,” with several guests noting the availability of champagne and other luxurious touches. Despite being occasionally described as repetitive or lacking in variety by a few, the majority of reviews emphasize the ample, fresh and appetizing nature of the morning meal.
In summary, the breakfast at DoubleTree by Hilton Wroclaw stands out for its richness, diversity and quality, making it a notable highlight of guests' stay at this 5-star hotel.
Dinner
The hotel bar is also well-regarded, boasting a great atmosphere and a well-stocked selection of drinks. The overall dining environment is lauded for its excellent service, making special occasions such as Valentine's Day meals memorable and enjoyable.
However, there are some mixed opinions regarding the value and selection of dinner options. Despite the generally positive feedback, a few guests mentioned that the dinner menu can be limited and repetitive, which might not meet the expectations of a 5-star hotel. The New Year's Eve gala dinner received mixed reviews, particularly concerning additional charges for beverages that were not explicitly included in the package price.
Despite a few critical remarks, the majority of guests find the hotel's restaurant worthy of recommendation, appreciating both the high quality of the food and the competent service. The dining experience is enhanced by an inviting bar setup and the availability of various dining options. Overall, DoubleTree by Hilton Wroclaw seems to strike a balance between excellent meals and dedicated service, making it a solid choice for both casual and special dining experiences.
Rooms
Some reviews highlight the convenience of having interconnected rooms for families and commend the hotel's high standard of room service. Guests also appreciate the cozy, well-lit atmosphere and the efficiency of the room layout, which maximizes the available space. The hotel's cleanliness is frequently noted with many guests mentioning that the rooms are maintained to a very high standard.
However, there are occasional mentions of minor inconveniences, such as rooms being far from elevators or issues with cleanliness not being up to standard after previous guests. Despite these occasional drawbacks, the overall feedback is overwhelmingly positive, emphasizing the spacious, comfortable and well-appointed nature of the rooms at the DoubleTree by Hilton Wroclaw.
Beds
Cleanliness
Staff
Visitors also appreciate the staff's professionalism with several reviews mentioning their well-trained and competent approach. The overall atmosphere is enhanced by the staff's warm and enthusiastic demeanor with many guests commenting on their constant smiles and positive attitudes.
A few reviews do indicate occasional lapses in individual interactions, but these are vastly outnumbered by positive affirmations. The general consensus is that the staff at this hotel go the extra mile to ensure a pleasant and comfortable stay, contributing significantly to the hotel's commendable reputation.
Wi-Fi
Spa
Despite its positive aspects, some reviews highlight that the spa area is relatively small, especially considering the size of the hotel and the influx of external guests. This has led to occasional crowding and a less exclusive feel. Other critiques mention the spa being located in the basement, which some guests found less appealing due to its perceived darkness and noise levels. The layout and planning of the spa area also received mixed feedback with some suggesting it could benefit from better design.
Overall, the spa and wellness facilities at DoubleTree by Hilton Wroclaw are highly regarded with guests enjoying a range of amenities and services that contribute to a relaxing and enjoyable stay. The minor criticisms do not overshadow the predominantly positive experiences shared by many visitors.
Gym
However, reviews indicate that the hotel's main gym is relatively small, although still deemed sufficient for a solid workout. Some guests were disappointed by the size, referring to it as microscopic or very small. There is, however, a larger gym available within the hotel complex, which comes at an additional cost, something that not all visitors appreciated.
Apart from the gym, guests also enjoyed the wellness area, swimming pool, sauna and nice spa. Despite a few mentions of misleading information about gym access and additional charges, the gym and fitness facilities contribute positively to the overall guest experience at the hotel.
Pool
However, there are several criticisms worth noting. Many reviews mention that the pool, while pleasant, tends to be on the smaller side and can become overcrowded, especially during peak hours. The restricted opening hours and the limited access for children under 16 are frequently highlighted as disadvantages. The pool area is noted to have limited sunbeds and some guests found the water temperature to be quite cold.
Overall, despite some operational limitations and occasional overcrowding, the pool at DoubleTree by Hilton Wroclaw is generally well-regarded for its cleanliness, amenities and the added value it brings to the guest experience.
Parking
However, many reviews highlight the high cost associated with parking. Terms like "expensive," "very costly," and "high parking fees" appear frequently with several guests noting the significant additional charges such as 95 zł per day or 200 zł for two days. Despite its convenience, the parking's cost is often seen as excessive with some guests suggesting that the fees could be lower in the future.
The parking spaces are described as spacious in some reviews, but others find them too small and the overall parking area is sometimes noted as being difficult to find or poorly marked. Some guests also reported issues with the automatic barriers in the underground parking not working properly, adding to the inconvenience.
Overall, while the parking facilities at DoubleTree by Hilton Wroclaw offer ease of access and sufficient space, the high fees and occasional logistical challenges may detract from the overall convenience for some guests.
Family
While many guests find the family rooms spacious and well-maintained, there are some concerns regarding the pool facilities. Strict rules limit children's access to the pool with restrictions on usage times during weekdays and a complete lack of access for those under 4 years old. These limitations may deter families with young children from fully enjoying the hotel's amenities.
Despite these setbacks, many families still find value in the hotel's offerings, often spending more time exploring nearby family activities in the city. The well-connected family rooms and child-friendly environment make it a recommended choice for those traveling with children. However, potential guests with small children might need to consider the pool restrictions before booking.
Overall, DoubleTree by Hilton Wroclaw stands out for its family accommodations and cleanliness, making it a solid option for family vacations, especially for those who plan to explore the surrounding areas.
5 Star
However, some reviews indicate discrepancies with the hotel's five-star designation. While some guests find the service to be satisfactory and deserving of the rating, others recount experiences that suggest the service and amenities fall short. Criticisms include substandard customer service, issues with room quality such as holes in bed sheets and a lack of basic amenities like toothbrushes and toothpaste that are typically expected in a five-star property.
In summary, while DoubleTree by Hilton Wroclaw provides a generally high level of satisfaction and some elements that reflect a five-star standard, there are notable areas where it does not consistently meet the expectations associated with a five-star hotel.
Business
The business amenities are functional and include business rooms that are tailored for professional use. The hotel offers reliable service, ensuring that guests can focus on their work without concerns about their stay. Additionally, the bar provides an excellent environment for business conversations and even features a pool table for relaxation after a long day.
Though there have been occasional remarks about inattention from the staff and unresolved issues during business trips, the overall consensus is positive. The highest service standards are generally maintained, making the DoubleTree by Hilton Wroclaw a very well-organized option for business stays.
In terms of location, it is exceptional for business purposes and even offers a short walk to the Christmas markets, making it convenient for combining work with a bit of leisure. The hotel is also supported by spacious and convenient parking facilities and has separate elevators that provide access to the gym.
In conclusion, DoubleTree by Hilton Wroclaw remains a top choice for business travelers, combining excellent service, functional business amenities and a prime location to ensure a smooth professional stay.
Accessible
Indoor Pool
Despite the overwhelmingly positive feedback, a few criticisms are present. Some guests find the pool hours inconvenient with its early closure at 9 pm and late opening at 9 am on Saturdays. Additionally, the water temperature is occasionally described as cold, which might not suit everyone's preference. The pool area includes a jacuzzi and sauna, but the jacuzzi's small size—only fitting four people—was mentioned by some guests.
Overall, the indoor pool is well-regarded, providing a pleasant and clean environment that enhances the guest experience at the hotel.
Honeymoon
Luxury
The hotel's decor exudes charm and luxury, creating an atmosphere that feels both sophisticated and elegant. Guests particularly appreciate the luxurious appearance and lovely interior design, noting the exceptional attention to detail that elevates the entire experience.
While a few reviews mention that breakfast could be improved and suggest the hotel may not meet the measure of a five-star in every aspect, the majority of feedback highlights the excellent service provided by the hotel staff. This high level of service, combined with the luxurious and beautifully designed spaces, makes DoubleTree by Hilton Wroclaw a standout destination that guests are eager to revisit. The luxury atmosphere and finely curated Polish cuisine further enhance the overall experience, solidifying the hotel's reputation as a top-tier accommodation option.
Romantic
For those planning a Valentine's dinner, the hotel promises a very pleasant dining experience with attentive waiter service, contributing to an overall romantic setting. Although the restaurant itself doesn't have any specific romantic highlights mentioned, the ambiance of the hotel compensates for it.
This lovely and quiet hotel with its romantic atmosphere, is especially suitable for couples looking for a peaceful getaway. There are occasional lapses in service, such as unfriendly staff at the reception, but they seem to be exceptions rather than the norm. Overall, DoubleTree by Hilton Wroclaw is highly recommended for couples in search of a romantic and relaxing holiday.
Dog Friendly
The hotel's services extend to offering a mat, metal bowls and even a toy ball, showcasing thoughtful attention to detail. This establishment allows pets in designated areas, although there are specific zones where dogs are not permitted. Despite this, guests with pets feel at ease and appreciated, often noting that their dogs were never seen as a bother but rather as welcome guests. The overall acceptance of animals and the dedicated pet-friendly accommodations make DoubleTree by Hilton Wroclaw a top choice for travelers with dogs, promising a convenient and enjoyable stay for both owners and their pets.
Yes, DoubleTree by Hilton Wroclaw has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at DoubleTree by Hilton Wroclaw.
Yes, DoubleTree by Hilton Wroclaw welcomes dogs.
Yes, parking facilities are available at DoubleTree by Hilton Wroclaw.
Yes, DoubleTree by Hilton Wroclaw has a gym. For more information, read the answers to the Gym questionnaire
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