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Summary of reviewsChateau Nova Yellowknife is a well-regarded hotel praised for its convenient and strategic location, particularly appealing to travelers. The hotel is situated close to the airport and centrally positioned within Yellowknife, offering easy access to amenities such as grocery stores, bus stops, restaurants and attractions like Yellowknife Old Town. Guests enjoy the short walk to the city center and the peaceful ambiance despite its proximity to downtown. The lakeside path to the old town is a noted highlight.
The hotel's breakfast receives mixed reviews with many appreciating the convenience and variety of the buffet, describing it as good and abundant. However, there are criticisms regarding the quality and cost with some items being cold or tasteless. Dinner at the on-site restaurant also garners mixed feedback, though many guests praise the menu variety and delicious dishes, especially the local fish. While some experienced poor meal quality, overall, the restaurant is well-received for its reasonable pricing and dining options.
Rooms at Chateau Nova Yellowknife are consistently praised for their modern, spacious and well-equipped nature. Guests highlight the comfort of the beds and pillows, the cleanliness and the well-maintained condition of the rooms. Executive suites with full kitchens and other amenities cater to those planning longer stays. The rooms are ideal for relaxation and work, featuring adequate desk space and facilities.
Cleanliness at the hotel is generally commended with many guests noting the clean, quiet and spacious rooms. However, there are occasional lapses, such as dusty kitchens and inadequately cleaned areas, that detract from the overall experience.
The staff at Chateau Nova Yellowknife receive mixed feedback with many guests praising their friendliness and helpfulness, especially the front desk personnel. Despite some reports of unprofessionalism and rudeness, the general trend leans towards a positive and supportive staff environment.
The hotel's wifi also presents a mixed experience with some guests finding it satisfactory while others describe it as slow or unusable. A fast Ethernet connection is available as an alternative.
The beds are highly acclaimed, frequently described as comfortable and conducive to a restful night's sleep. The quiet rooms and clean bedding contribute to a comforting and pleasant stay.
In summary, Chateau Nova Yellowknife offers a strategic and peaceful location, comfortable and well-equipped accommodations and generally positive staff interactions, making it a recommended choice for visitors to Yellowknife, notwithstanding some areas for improvement in breakfast quality, staff consistency, wifi reliability and occasional housekeeping issues.
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