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Summary of reviewsBass Boutique Hotel enjoys a highly convenient location, ideal for travelers wishing to explore Yerevan. Situated just a short distance from the city center, it is easily accessible by foot or metro with prominent attractions like the Cascade and the Northern Prospect reachable within 15-20 minutes on foot. The safe, walkable and scenic neighborhood features beautiful buildings and nighttime illuminations with some areas offering views of Ararat. Guests also find parking straightforward and taxi services affordable, making the hotel's location a perfect balance between peaceful repose and easy access to the city's vibrant life.
The breakfast at the hotel generally receives positive feedback for its taste and quality, offering a buffet-style array that includes items like cottage cheese, pancakes, cold cuts and fruits. While some find the variety sufficient and the breakfast filling, others suggest it could benefit from more creativity and a wider selection of hot dishes. Despite some remarks on consistency and variety, many guests were satisfied with the fresh and appetizing options available.
Rooms at Bass Boutique Hotel are often praised for their cleanliness, comfort and pleasant design. Spacious and cozy, they come equipped with the necessary amenities and some even offer stunning views of Ararat and Yerevan. The quiet atmosphere and beautiful room designs, enhanced by balconies and well-appointed bathrooms, contribute to a comfortable stay. Although there are mixed reviews about room size and occasional issues with cleanliness and maintenance, the overall experience remains positive, especially for those who secure a well-equipped room with a great view.
The hotel consistently earns high marks for cleanliness with diligent housekeeping ensuring rooms are tidy and well-maintained. While most guests commend the cleanliness, some have noted areas for improvement, such as dusty ventilation or crumbs in corners, suggesting a need for more detailed and consistent room servicing.
The staff at Bass Boutique Hotel receive widespread acclaim for their friendliness, attentiveness and helpfulness. Described as hospitable and responsive, the team, including standout members like the manager Gayane and front desk staff such as Ella, plays a significant role in making guests' stays enjoyable. Though minor critiques exist regarding occasional unresponsiveness or inexperience among certain staff members, the overwhelmingly positive feedback emphasizes the warm and accommodating service provided.
Guests have mixed experiences with the hotel's Wi-Fi, which appears to struggle with instability and poor connectivity, especially on higher floors. While some guests report good speeds, the frequent disconnections and low performance highlight an area in need of enhancement.
The beds at Bass Boutique Hotel receive generally favorable reviews for their comfort with many guests appreciating the firm yet cozy mattresses. However, issues such as old bed sheets, dirty blankets and occasional maintenance concerns were mentioned by some guests, indicating a need for improved cleanliness and upkeep in this aspect. Despite these issues, the majority of guests still report having a comfortable sleep.
For business travelers, the hotel offers a satisfactory experience with a convenient location and a genuinely helpful staff. The price-performance ratio is appreciated, though there are suggestions for better communication regarding facilities and associated costs. Small improvements in areas like breakfast and payment options could further attract business clientele.
Overall, Bass Boutique Hotel is a charming choice for both tourists and business travelers, offering a blend of convenience, comfort and friendly service. Its peaceful, romantic ambiance and proximity to key attractions make it a worthwhile destination for a variety of visitors. Show more
Read review summaries for all categories
Categories
Boutique-style Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
4-Star Hotel
Room Types
Single RoomAir-conditioned room with modern décor features a flat-screen TV. Bathrobes, slippers and free toiletries are also provided.
Double RoomAir-conditioned room with modern décor features a flat-screen TV. Bathrobes, slippers and free toiletries are also provided.
Junior SuiteFeatures a separate living room with sofa bed and a balcony.
Family RoomThere are 2 kinds of Family Room. One has 2 floors with 2 king size beds and a hot tub in the private bathroom. The other one has 1 king size bed and a sofa bed with 2 private bathrooms. A flat-screen TV, sofa bed, air conditioning and minibar are provided.
SuiteSpacious suite featuring a separate living room with sofa bed and a balcony.
Deluxe Double RoomAir-conditioned room with modern décor features a flat-screen TV. Bathrobes, slippers and free toiletries are also provided.
This room offers extra space.
Deluxe Twin RoomAir-conditioned room with modern décor features a flat-screen TV. Bathrobes, slippers and free toiletries are also provided.
Budget Twin RoomThis twin room features a minibar and air conditioning.
The room has no windows.
Standard Triple RoomThis triple room features a minibar and air conditioning.
Deluxe Triple RoomThis triple room features a minibar and air conditioning.
Guest Reviews
8.0
Very Good
Location
Bass Boutique Hotel boasts a highly convenient location, making it a prime choice for travelers looking to explore Yerevan. It is situated just a short distance from the city center and is easily accessible by foot or metro with the closest station only a few steps away. Many guests appreciate the quiet neighborhood, which allows for a peaceful stay while still being within walking distance to downtown attractions, shops, cafes and the Lovers' Park. The proximity to important sights like the Cascade and the Northern Prospect is also noted with some areas being reachable in just 15-20 minutes on foot.
Despite not being in the heart of the city, the hotel's location is practical for visiting various points of interest, including the Genocide memorial sites. The surrounding area is described as safe, walkable and scenic with beautiful buildings and nighttime illuminations, some offering views of Ararat. Guests also mention the ease of finding parking and the relatively low cost of taxi services for getting around. Overall, the Bass Boutique Hotel's location receives high marks for striking a balance between quiet repose and easy access to Yerevan's vibrant city life.
Breakfast
The breakfast at Bass Boutique Hotel generally receives positive remarks for its taste and quality with guests appreciating the diversity of options offered. Many found the breakfast to be filling and highlighted the convenience of the service hours, which run from 8 to 11 AM. The buffet style adds a touch of variety and while some guests enjoyed the array that included items like cottage cheese, pancakes, cold cuts and fruits, others noted it to be modest in selection but still appetizing.
Despite the positive feedback on the taste and minimal variety, there were several mentions that the breakfast could benefit from more creativity and a greater selection of hot dishes. Some guests pointed out that the offerings were quite similar each day and leaned towards being monotonous. There were also specific mentions of areas with room for improvement, such as the quality and availability of certain items during peak hours and a lack of vegan options.
Overall, while some guests felt that the breakfast was meager and not quite up to their expectations, others were satisfied with the fresh, tasty and diverse options available. It seems the hotel could aim to enhance the breakfast experience by adding more variety and ensuring consistency in the quality and availability of the items served.
Rooms
Bass Boutique Hotel offers a blend of spacious and cozy rooms, many of which are highly praised for their cleanliness and comfort. Guests often highlight the large, comfortable beds and modern renovations, as well as the inclusion of necessary amenities such as kettles, hairdryers, toiletries and minibars. Some rooms even boast stunning views of Ararat and Yerevan, adding to the overall pleasant experience.
The hotel also receives positive remarks about its quiet atmosphere and beautiful room designs, which are complemented by features like balconies and impressive bathrooms with both bathtubs and showers. Additionally, the staff's welcoming and genuinely caring attitude towards guests enhances the stay.
However, there are a few mixed reviews regarding room size and temperature with some guests noting that certain rooms are on the smaller side and can be quite cold. Issues with outdated rooms, inadequate cleaning and occasional maintenance problems such as dusty areas or torn linens have also been reported. Additionally, a few rooms lacked basic items like kettles, glasses and refrigerators and some windows faced unattractive views, such as neighboring walls.
Overall, Bass Boutique Hotel seems to provide a generally comfortable and pleasant stay, especially for those who score a spacious, well-equipped room with a stunning view.
Beds
At Bass Boutique Hotel, the consensus among guests reveals a mixed bag regarding the beds, but leans towards the positive. Many reviews highlight the comfort of the beds with comments frequently noting how they had an amazing sleep and found the mattresses quite firm yet comfortable. Guests appreciate the balance of the bed firmness, describing them as not too soft, not too hard, just right.
However, some concerns were raised about cleanliness and maintenance. Several guests noted issues with old bed sheets that were not changed regularly and instances of dirty blankets and pillows. Specific complaints mentioned strange and uncomfortable pillows and in some cases, mattresses that were either very hard or damaged on the sides. A few reviews even remarked on beds creaking at the slightest movement and finding black hairs on the mattress. Additionally, some noted that the thin partitions between rooms could impact the overall comfort of the stay.
Despite these issues, many guests found the beds comfortable overall, highlighting the comfort and good quality of the sleep they had at the hotel.
Cleanliness
Bass Boutique Hotel consistently receives praise for its clean, well-furnished and spacious rooms, making stays enjoyable for many guests. The housekeeping staff is notably diligent, ensuring that rooms are not only clean but also comfortable and tidy. Many reviews highlight the general cleanliness and good upkeep of the hotel, noting that the environment is very clean and well-maintained.
However, some guests pointed out areas needing improvement. Issues such as dust on the ventilation in the bathroom, TV remote and baseboards, as well as crumbs in the corners, were mentioned. There were also instances where the thoroughness of cleaning fell short with reports of dusty and dirty hard-to-reach places and a clogged shower drain that was only addressed after being reported.
Overall, while the hotel earns high marks for cleanliness from many guests, some attention to detail and more consistent room servicing could enhance the overall guest experience.
Staff
The staff at Bass Boutique Hotel receive highly positive feedback from guests. Many describe the team as friendly, kind and very polite, contributing significantly to an enjoyable stay. Guests frequently mention the hospitable and warm nature of the staff, experiencing attentive and responsive service. There are special mentions of the manager, Gayane, for her efforts to make guests' stays comfortable and efficiently organized.
The team is praised for their eagerness to assist with any issues or questions, going above and beyond to ensure a pleasant visit. The service is described as super friendly, welcoming and accommodating. Specific individuals, like Ella at the desk, receive gratitude for their helpfulness and problem-solving skills.
However, there are minor critiques as well. Some guests found the staff's response lacking in certain situations, noting instances where information was not passed on between shifts. A few reviews mentioned that some staff appeared inexperienced or young, affecting their ability to handle specific scenarios. Additionally, there were isolated reports of unfriendliness or disinterest from particular members, but these are heavily outweighed by the overall positive responses.
In summary, the staff at Bass Boutique Hotel are commended for their friendliness, helpfulness and attentive service with management playing a pivotal role in maintaining this high standard.
Wi-Fi
Guests of Bass Boutique Hotel have expressed mixed feelings about the hotel's Wi-Fi service. While there are mentions of good experiences with fast Wi-Fi, these are overshadowed by numerous reports of instability and poor connectivity. Many guests encountered small issues and noted that Wi-Fi often disconnected or experienced low speeds. Problems were particularly common on the 4th and 5th floors, where the signal was weak. Although some issues were fixed quickly, others highlighted that arranging Wi-Fi access points more effectively could improve the service. Overall, the Wi-Fi appeared to be a point of frustration for many, suggesting a need for improvement in this area.
Business
Bass Boutique Hotel offers a satisfactory experience for the budget-conscious business traveler with a convenient location and friendly, helpful staff. Visitors noted that the staff goes above and beyond to assist, such as helping late arrivals find dining venues. This hotel features a very good price-performance ratio, making it an attractive option for those traveling on a company's dime.
While the arrangement is generally good for business needs and comes at a low cost, there are areas that might require attention. Guests mentioned an inability to pay with cards and noted that the breakfast did not meet expectations. Cleanliness was satisfactory but left room for improvement. The communication regarding facilities and associated costs could benefit from more thorough detailing.
Overall, Bass Boutique Hotel is recommended for business trips, especially if budget is a primary concern. However, enhancing a few aspects could make it an even better choice for future stays.
Romantic
The Bass Boutique Hotel offers a romantic escape characterized by its homey atmosphere and quiet, peaceful surroundings. Couples will find solace in the cozy interiors and beautifully designed rooms, perfect for intimate moments. The exceptional staff and the hotel's calm, clean environment ensure a comfortable and enjoyable stay. Guests particularly appreciate the lovely views from the balcony, adding to the romantic ambiance. With a lovely lovers' park nearby, it becomes an ideal spot for celebrating special occasions like anniversaries. Even mornings remain serene, allowing relaxation without the disturbance of city noise.
No, Bass Boutique Hotel doesn't have any pool.
No, a spa isn't available at Bass Boutique Hotel.
No, Bass Boutique Hotel doesn't allow dogs.
No, parking facilities aren't available at Bass Boutique Hotel.