Lapland Hotels Saaga
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Summary of reviewsLapland Hotels Saaga receives high praise across multiple aspects, making it a favored choice for many travelers. The hotel’s location is outstanding, especially for skiing and nature enthusiasts. Situated at the foot of the slopes, guests enjoy ski-in and ski-out convenience with effortless access to ski lifts, trails and a variety of outdoor activities throughout the year. The breathtaking views of the slopes and surrounding nature significantly enhance the overall experience. Its proximity to Ylläs Ski Resort and easy access from the airport further add to its appeal.
The breakfast offerings are another highlight, often described as superb and phenomenal. Guests appreciate the variety, quality and inclusiveness of the breakfast buffets, which cater to diverse dietary needs, including gluten-free and lactose-free options. Fresh local products and well-organized settings make the breakfast experience delightful.
Dinner at the hotel also receives positive feedback with a focus on delicious and well-prepared dishes. The buffet options, in particular, are well-regarded for their variety and seasonal themes. While there are some mixed reviews about the a la carte offerings, many guests enjoy the special dishes and festive meals, such as those served on Christmas Eve.
Rooms and apartments at the hotel are generally appreciated for their spaciousness, cleanliness and the picturesque views they offer. Guests praise the well-equipped apartments ideal for longer stays, although some note the presence of older furnishings and occasional shortcomings in cleanliness. Despite these minor setbacks, the comfort and amenities, such as drying cabinets and comfortable beds, contribute to a pleasant stay.
Staff at Lapland Hotels Saaga are frequently commended for their friendliness, helpfulness and professionalism. From receptionists to restaurant waiters and cleaners, the team creates a welcoming and accommodating atmosphere, contributing substantially to the hotel's positive reputation. However, a few guests mention areas for improvement, including occasional slow service and language barriers.
The hotel's free WiFi generally works well, though some guests note inconsistencies in connectivity, particularly in certain rooms and chalets. This suggests checking specific room amenities before booking if stable internet access is crucial.
The spa facilities receive mostly positive reviews for their cleanliness and relaxing ambiance. Guests particularly enjoy the saunas, steam rooms and Jacuzzis. Despite some reports of crowded conditions and occasional issues with water temperature, the spa is considered a valuable addition to the stay, providing a soothing break after outdoor activities.
The gym is seen as a functional and clean addition, although some guests find the access hours inconvenient. Nevertheless, it offers a nice option for maintaining fitness routines during the stay. The pool area is received positively for its cleanliness and suitable environment for children, despite a few comments about the water being too cold and additional costs for access.
Parking at Lapland Hotels Saaga is convenient and ample with free spaces available near the hotel, contributing positively to the overall guest experience. While EV charging facilities are available, some guests point out areas for improvement with the charging infrastructure.
In summary, Lapland Hotels Saaga stands out for its excellent location, high-quality breakfast and dinner options, spacious and comfortable rooms, friendly staff and well-maintained amenities, making it a highly recommended destination for travelers seeking a combination of adventure and relaxation in a scenic setting.
Categories
The breakfast offerings are another highlight, often described as superb and phenomenal. Guests appreciate the variety, quality and inclusiveness of the breakfast buffets, which cater to diverse dietary needs, including gluten-free and lactose-free options. Fresh local products and well-organized settings make the breakfast experience delightful.
Dinner at the hotel also receives positive feedback with a focus on delicious and well-prepared dishes. The buffet options, in particular, are well-regarded for their variety and seasonal themes. While there are some mixed reviews about the a la carte offerings, many guests enjoy the special dishes and festive meals, such as those served on Christmas Eve.
Rooms and apartments at the hotel are generally appreciated for their spaciousness, cleanliness and the picturesque views they offer. Guests praise the well-equipped apartments ideal for longer stays, although some note the presence of older furnishings and occasional shortcomings in cleanliness. Despite these minor setbacks, the comfort and amenities, such as drying cabinets and comfortable beds, contribute to a pleasant stay.
Staff at Lapland Hotels Saaga are frequently commended for their friendliness, helpfulness and professionalism. From receptionists to restaurant waiters and cleaners, the team creates a welcoming and accommodating atmosphere, contributing substantially to the hotel's positive reputation. However, a few guests mention areas for improvement, including occasional slow service and language barriers.
The hotel's free WiFi generally works well, though some guests note inconsistencies in connectivity, particularly in certain rooms and chalets. This suggests checking specific room amenities before booking if stable internet access is crucial.
The spa facilities receive mostly positive reviews for their cleanliness and relaxing ambiance. Guests particularly enjoy the saunas, steam rooms and Jacuzzis. Despite some reports of crowded conditions and occasional issues with water temperature, the spa is considered a valuable addition to the stay, providing a soothing break after outdoor activities.
The gym is seen as a functional and clean addition, although some guests find the access hours inconvenient. Nevertheless, it offers a nice option for maintaining fitness routines during the stay. The pool area is received positively for its cleanliness and suitable environment for children, despite a few comments about the water being too cold and additional costs for access.
Parking at Lapland Hotels Saaga is convenient and ample with free spaces available near the hotel, contributing positively to the overall guest experience. While EV charging facilities are available, some guests point out areas for improvement with the charging infrastructure.
In summary, Lapland Hotels Saaga stands out for its excellent location, high-quality breakfast and dinner options, spacious and comfortable rooms, friendly staff and well-maintained amenities, making it a highly recommended destination for travelers seeking a combination of adventure and relaxation in a scenic setting.
Hotel with EV Charging Stations
Hotel with Ski To Door Access
Hotel near Ski Resorts
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Children's Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
Hotel for Yoga
4-Star Hotel
Hotel with Children's Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Lapland Hotels Saaga is frequently praised for its exceptional location, placing itself as a prime choice for skiing enthusiasts and nature lovers alike. Situated directly at the foot of the slopes, it offers ski-in and ski-out convenience, making it incredibly easy for guests to access both the ski lifts and ski trails. The proximity to cross-country ski trails and hiking paths ensures that visitors can enjoy outdoor activities year-round. Guests also appreciate the breathtaking views of the slopes and the surrounding natural beauty, enhancing the overall experience.
The hotel is conveniently located near the Ylläs Ski Resort and is just a short walk from the gondola, making it central and accessible. Additionally, it's positioned in lovely surroundings with scenic views, adding to the charm of staying there. Access from the airport via bus is straightforward, further highlighting the practical benefits of its location.
Overall, the location of Lapland Hotels Saaga is highly regarded for providing excellent service and easy access to a multitude of outdoor activities, making it an ideal setting for a perfect stay.
The breakfast at Lapland Hotels Saaga consistently impresses guests with its exceptional quality and variety. Guests describe the breakfast as really good, varied and inclusive of diverse dietary needs such as gluten-free and lactose-free options. The breakfast offerings include luxurious, extensive and comprehensive buffets that are both delicious and nutritious. Fresh rye bread, porridge, smoothies and hot items like pancakes and blue cheese stand out among guest favorites.
Many reviews highlight the abundance and high quality of the breakfast, noting that it includes plenty of local products. The spread is well-organized, making it easy for guests to enjoy. Special dietary products are clearly marked, which is particularly appreciated by guests with specific dietary requirements. The large breakfast room and complimentary breakfast further enhance the dining experience.
Despite a few comments that the breakfast could have been better, the majority of reviews are overwhelmingly positive. The breakfast is often described as superb, phenomenal and even the best part of the trip for some guests. Overall, the breakfast at Lapland Hotels Saaga leaves little to be desired and is highly praised for its diversity, quality and taste.
At Lapland Hotels Saaga, guests can expect a varied dining experience with both a la carte and buffet options. The quality of the food is frequently praised with many guests highlighting the delicious and excellent dishes served, particularly noting the fresh and high-quality ingredients. The hotel's dinner buffets are well-regarded for their comprehensive and tasty selections, often surprising guests with their variety and seasonal themes. Guests also appreciate the special dishes prepared by the chef, which add a unique touch to the dining experience.
However, some diners found the dinner offerings to be lacking in diversity and occasionally expensive relative to the quality and portion sizes. The a la carte menu received mixed reviews with some guests commenting on unmet expectations. The dining environment can also get crowded, especially during buffet services and reservations are recommended to secure a spot at the restaurant.
Despite these occasional drawbacks, the positive feedback about the food often outweighs the negative. The restaurant's good reputation is further supported by delicious Christmas Eve dinners and standout dishes like the reindeer fillet and the highly praised reindeer burger. The hotel also offers diverse dining options both within the restaurant and nearby, ensuring that most guests can find something to suit their taste.
Lapland Hotels Saaga offers a range of rooms and apartments that generally elicit positive feedback, particularly regarding their spaciousness and cleanliness. Guests frequently mention the large and well-equipped apartments, which come with all necessary facilities, making them ideal for longer stays. Rooms often feature balconies that provide beautiful, peaceful views, including vistas of the slopes and mountains, which add a luxurious touch to the experience.
While the modern rooms are appreciated for their decor and comfort, some guests have noted that parts of the hotel show signs of wear and feature older, dated furnishings. Cleanliness levels vary with some rooms being spotless and cozy, while others fall short of expectations. There are also comments about functional aspects such as the absence of fridges, kettles and other essentials in some rooms, which might impact longer-term stays.
The hotel rooms provide a comfortable and spacious environment, supplemented by practical amenities like drying cabinets. Comfortable beds and high ceilings contribute to an overall feeling of luxury. However, guests have pointed out issues with soundproofing, poor quality bathroom materials and inadequate window curtains that fail to block light. Despite these minor inconveniences, the unique views, spacious layouts and well-maintained apartments make stays at Lapland Hotels Saaga largely enjoyable.
Lapland Hotels Saaga offers a mixed experience when it comes to bed comfort, yet leans towards the positive overall. Many guests found the beds to be comfortable with phrases like comfy beds, comfortable mattresses and wide and comfortable beds frequently mentioned. Beds were also praised for being clean and well-maintained, contributing to a good night's sleep. The availability of both firm and soft pillows, as well as adjustable pillow comfort levels, was appreciated by many.
However, there are recurring issues that could detract from the sleeping experience. Several guests pointed out that the beds were too soft for their liking, while others noted that separate single beds couldn't be moved together, which might be inconvenient for couples. Some beds and extra beds were described as old and worn with bed springs feeling loose, leading to suggestions that new beds and updated frames would be beneficial.
Despite some variation in guest experiences, the overall consensus indicates that while there are areas for improvement, many visitors found the beds to be sufficiently comfortable during their stay.
Lapland Hotels Saaga receives widely positive feedback regarding its cleanliness with numerous guests noting that the hotel, rooms and surroundings are generally clean and well-maintained. Visitors frequently highlight the clean and cozy atmosphere with well-cleaned rooms and apartments that are tidy and inviting. The hotel's spa area is praised for being clean and pleasant, providing guests with a relaxing experience.
Cleanliness extends to the common areas, which are regularly maintained, contributing to the overall neat environment of the hotel. The premises are spacious and fresh with convenient nearby parking adding to the guest comfort. Professional services, particularly in Finnish, are also highlighted positively.
However, some reviews indicate occasional lapses in housekeeping. Issues such as dirty windows, dusty rooms and poorly cleaned toilets suggest that the cleaning quality can be inconsistent. Specific complaints also mention dirty drinking glasses, used contact lenses found on bathroom floors and unnoticed items left by previous guests, which slightly undermine the hotel's overall cleanliness reputation.
On the whole, while the hotel shines in maintaining a generally clean environment, there are sporadic reports of oversight that could benefit from more thorough attention to detail.
Lapland Hotels Saaga has garnered a significant amount of praise for its staff, who are often described as friendly, helpful and accommodating. Guests consistently highlight the professional and courteous nature of the team, noting that they create a welcoming atmosphere. Receptionists and waiters in the restaurant receive specific commendations for their attentiveness and knowledge, contributing to an overall excellent customer service experience. Cleaners also stand out for their efficiency and friendliness, ensuring a pleasant stay.
However, a few reviews mention areas for improvement. Some guests noted that customer service could be better with occasional comments about slow bar service and language barriers among the staff. Despite these occasional shortcomings, the general consensus remains highly positive with many guests appreciating the heartfelt and professional service they received. The friendly demeanor of the staff extends to various areas of the hotel, including the wellness center, where individuals like Pirjo have left a lasting impression. Overall, Lapland Hotels Saaga appears committed to making their guests feel valued and attended to, ensuring a memorable visit.
Travelers staying at Lapland Hotels Saaga can enjoy some benefits when connecting to the internet. The hotel provides free WiFi, which has been noted as good, fast and reliable by several guests. It's included in the room cost, offering an added convenience without extra charges. However, there are areas for improvement. WiFi isn't available in all rooms, chalets or apartments with some guests reporting no connectivity at all in Chalet 3 and specific apartments. Additionally, there have been mentions of average speed, occasional issues and sometimes slow internet in certain parts of the hotel. While the main hotel areas might serve basic internet needs effectively, guests booked in the chalet apartments should be prepared for possible shortcomings in WiFi availability. This mixed experience suggests checking specific room amenities before booking, especially for those for whom a stable internet connection is vital.
Lapland Hotels Saaga features a spa that garners mostly positive feedback from guests. The spa is described as clean and well-maintained, offering facilities such as saunas, steam rooms, Jacuzzis and a heated pool. Many guests appreciated the relaxing and cozy ambiance, highlighting it as a lovely and valuable addition to their stay. The inclusion of the spa in the room price pleased many, although some noted that access could incur extra costs for certain accommodations, like chalets.
The spa's saunas, particularly the steam sauna, were often singled out for praise. Guests found the massage jets and Jacuzzi to be particularly enjoyable. The wellness center with its calm and peaceful atmosphere, was also a notable aspect, contributing to an all-around pleasant experience.
However, some reviews mentioned a few drawbacks. The spa area was often reported as being small and sometimes crowded, limiting the comfort and serenity one might expect. The water temperature was occasionally noted as being cooler than desired. Furthermore, limited hours and availability of the spa and sauna facilities were mentioned as points of slight inconvenience.
Despite some mixed sentiments regarding the size and temperature, the overall consensus portrays the spa at Lapland Hotels Saaga as a delightful and worthwhile part of the hotel, especially for a soothing break after outdoor activities like skiing.
Lapland Hotels Saaga offers a gym as part of its amenities, which many guests found to be a nice and functional addition, especially on rainy days. The gym is clean and cozy, providing a great bonus for those who like to maintain their fitness routine while traveling. However, some guests found the gym access and hours inconvenient with suggestions that it could open earlier to better accommodate visitor schedules. Despite these issues, the availability of the gym adds value to the hotel experience without extra cost.
The pool area at Lapland Hotels Saaga has received mixed reviews but tends toward the positive. Many guests have appreciated the clean and cozy environment, describing it as suitable for children and noting its relaxing atmosphere. The presence of a spa and children’s pool adds to the appeal and the pool facilities are often mentioned as good and adequate. Lane swimming enthusiasts found the pool particularly nice for this activity.
However, a recurring point of feedback is the temperature of the water with multiple guests mentioning that the pool is cold or chilly and suggesting a heated pool would improve the experience. The pool area is described as small by several reviewers, though it is still deemed functional and clean.
The inclusion of pool access varies with some guests noting additional costs which they found too high. Despite these concerns, the overall impression of the pool area remains positive with many guests enjoying the amenities provided.
Lapland Hotels Saaga offers convenient and accessible parking options, making it easy for guests to find a spot near the hotel building. The parking area is generally ample and available without additional cost, which adds to the convenience of the stay. Free parking is a significant advantage with spaces positioned right in front of the entrance and next to the hotel. The premises are clean and spacious, contributing to a positive experience.
While there are minor parking issues reported and EV charging stations were not found, the overall consensus points to a satisfactory parking facility. Guests appreciate the availability and ease of finding good parking spaces and even though there might be occasional difficulty, the widely available and free parking generally meets guests' expectations. Car parking is often described as big and the possibility of luggage storage adds another layer of practicality for travelers.
Lapland Hotels Saaga provides electric vehicle (EV) charging facilities with some mixed feedback from guests. Positive aspects include the presence of EV charging stations, including free electric car charging at 230V, although fast chargers come with a fee. There is recognition of the EV charging possibility and the support these services offer to car parking. However, there are suggestions for improvement, as some reviewers noted a lack of EV facilities, limited chargers and a need for more charging spots. Overall, while the hotel does offer EV charging, it appears there is room for enhancing this service.
Lapland Hotels Saaga has received consistent praise for being a family-friendly destination with numerous amenities geared towards making family vacations enjoyable. Guests have highlighted the availability of additional child beds and spacious family suites that ensure comfort and convenience. The hotel offers a variety of family-oriented facilities, including a dedicated activity room for children, a play area and family-oriented spa services which include warm hot tubs and a cool pool that children particularly enjoyed.
The family-focused atmosphere extends to dining as well with a family-friendly restaurant offering meals suitable for all ages. Additionally, there are rooms specifically designed for family use, allowing ample space for luggage and other needs and ensuring a pleasant stay for families.
While there were a few mentions regarding the need for better family downtime and some improvements in family bathrooms, overall, guests found the family amenities to be great. The hotel's environment is family-friendly, making it a suitable option for those traveling with children. The proximity to ski slopes adds an extra layer of convenience for families looking for a fun-filled vacation.
The hotel’s pool and hot tubs are generally well-received and the inclusion of playrooms within the spa area is an appreciated touch. Despite some noise from children and some limited family space, the overall family experience at Lapland Hotels Saaga is considered excellent for those looking for a family-oriented vacation in a friendly and accommodating setting.
Lapland Hotels Saaga offers an exceptional experience for ski enthusiasts, boasting a prime location right beside Yllas Ski Resort. The hotel’s spot at the foot of the slopes ensures easy access to skiing activities with a ski-in/ski-out convenience that allows guests to hit the slopes straight from their doorstep. The hotel is perfectly positioned next to ski lifts and features an impressive ski storage, making it highly convenient for both novice and seasoned skiers.
Guests appreciate the excellent ski tracks and cross-country trails nearby, as well as the variety of skiing and snowboarding courses available, including family-friendly options. The ease of renting ski equipment directly at the hotel or nearby adds to the seamless experience. After a day on the slopes, rooms equipped with drying cabinets for ski clothing provide a thoughtful touch for comfort.
Moreover, the beautiful views from the ski resort, including the chance to observe the northern lights, enhance the overall winter experience. The hotel's proximity to a nearby ski bus stop and gondola further facilitates easy and direct access to various skiing routes and slopes.
In addition to skiing, the area offers plenty of opportunities for other outdoor activities such as hiking and cycling, making Lapland Hotels Saaga a versatile destination for winter sports lovers and nature enthusiasts alike.
Lapland Hotels Saaga offers a four-star experience with a prime location, particularly appealing to those looking to stay near ski resorts. While there are some mixed opinions regarding the breakfast with some guests feeling it does not quite meet the four-star standard, the hotel itself is praised for its modern amenities and excellent facilities, especially for handicapped guests. The accommodations generally align with a four-star standard and the overall quality is deemed to match the price. Despite some minor issues pointed out by guests, the hotel maintains a solid reputation as a quality destination.
Lapland Hotels Saaga offers business amenities that cater to professionals with business-friendly services and satisfactory business accommodations. Guests appreciated the business facilities close by and noted that the hotel is perfect for business rooms. The spa is also noted to be suitable for meetings, adding a unique touch to business gatherings. However, some areas for improvement were highlighted, such as the limited business facilities and the inconvenient gym opening hours for commuters. Despite these minor drawbacks, the hotel generally supports business travelers with its available services.
Lapland Hotels Saaga offers some accessible features, particularly with rooms situated on the 1st floor. These rooms have been designed with accessibility in mind, ensuring a more comfortable stay for guests with mobility issues. The hotel provides accessible rooms and easy access to its various amenities, making it a good choice for families looking for convenience and comfort.
Guests noted the ease of access to numerous outdoor activities such as hiking and mountain biking trails, as well as ski slopes, making it an ideal location for adventure seekers. However, there are areas where accessibility could be improved. Concerns were raised about limited signage and some facilities, such as the spa and gym, not being fully accessible to wheelchair users.
Overall, while Lapland Hotels Saaga offers several benefits in terms of accessibility, particularly in its room design and family-friendly amenities, it could enhance the guest experience by addressing the noted accessibility issues in various areas of the hotel.
Lapland Hotels Saaga provides a child-friendly pool experience that appears to delight both children and their parents. Families have noted that the children’s pool area is great with ample space for kids to play and relax. While no specific pool for children is listed officially, kids seem to enjoy the spa area, which includes two jacuzzis and a large exercise pool. This recreational space ensures that children are kept entertained and safe, which likely contributes to their ecstatic reactions. However, the child pool area can be often empty, which might be a positive for families seeking a quieter environment.
Lapland Hotels Saaga offers a heated pool that garners a mix of reviews from guests. It is accessible and generally found to be a positive feature. However, some guests have noted issues with the pool's temperature, suggesting it could be warmer. Despite occasional concerns about the water being a bit cold, the pool's heating is appreciated. The enjoyment of amenities such as mulled wine further enhances the overall experience at the hotel.
Nestled within the scenic beauty of Lapland Hotels Saaga, the indoor pool area offers a serene escape for guests looking to unwind. The pool, while smaller in size, provides a pleasant retreat and is seen as a positive addition to the hotel’s amenities. Families will appreciate the child-friendly children’s pool, ensuring that younger guests can enjoy their time splashing around safely.
For those seeking relaxation, the spa area complements the indoor pool with additional features such as jacuzzis and a sizable exercise pool. However, it's important to note that the pools are not heated, which might be a consideration for guests expecting warmer waters. Though the pool comes with an extra cost of 17€ per person that isn't always highlighted during booking, access remains convenient and generally well-received by visitors. Despite its smaller scale, the indoor pool facility at Lapland Hotels Saaga remains a pleasant spot for a refreshing dip amid the picturesque Nordic surroundings.
Lapland Hotels Saaga showcases an enchanting atmosphere, capturing a magical and romantic ambiance perfect for couples looking to escape. Its picturesque setting pairs beautifully with the stunning view from the balconies, offering breathtaking sights of the ski slopes and the mesmerizing northern lights. Though some feedback suggests a sentiment geared more towards group stays and a heated pool might be missed, many guests still highlight its appeal as a romantic retreat.
Lapland Hotels Saaga is celebrated for its outstanding dog-friendly facilities and services, making it an attractive option for travelers accompanied by their furry friends. The hotel offers dedicated dog-friendly rooms, positioned conveniently at the end of hallways for easy access. Guests note the good room size and additional dog spaces that contribute to a comfortable stay. The hotel’s pet policy includes various amenities such as a dog-friendly garden, designated areas for dogs and a drinking bowl, ensuring pets are well catered for.
Welcoming pets warmly, the hotel even provides a thoughtful welcome package that includes towels and treats for dogs, which highlights their commitment to accommodating pets. The location itself is praised for being ideal for those traveling with children and dogs, further emphasizing its family-friendly and pet-inclusive environment. Guests can enjoy the convenience of easily accessible dog areas within and around the hotel buildings, making Lapland Hotels Saaga a well-regarded destination for pet owners.
Location Show Map
Location
The hotel is conveniently located near the Ylläs Ski Resort and is just a short walk from the gondola, making it central and accessible. Additionally, it's positioned in lovely surroundings with scenic views, adding to the charm of staying there. Access from the airport via bus is straightforward, further highlighting the practical benefits of its location.
Overall, the location of Lapland Hotels Saaga is highly regarded for providing excellent service and easy access to a multitude of outdoor activities, making it an ideal setting for a perfect stay.
Breakfast
Many reviews highlight the abundance and high quality of the breakfast, noting that it includes plenty of local products. The spread is well-organized, making it easy for guests to enjoy. Special dietary products are clearly marked, which is particularly appreciated by guests with specific dietary requirements. The large breakfast room and complimentary breakfast further enhance the dining experience.
Despite a few comments that the breakfast could have been better, the majority of reviews are overwhelmingly positive. The breakfast is often described as superb, phenomenal and even the best part of the trip for some guests. Overall, the breakfast at Lapland Hotels Saaga leaves little to be desired and is highly praised for its diversity, quality and taste.
Dinner
However, some diners found the dinner offerings to be lacking in diversity and occasionally expensive relative to the quality and portion sizes. The a la carte menu received mixed reviews with some guests commenting on unmet expectations. The dining environment can also get crowded, especially during buffet services and reservations are recommended to secure a spot at the restaurant.
Despite these occasional drawbacks, the positive feedback about the food often outweighs the negative. The restaurant's good reputation is further supported by delicious Christmas Eve dinners and standout dishes like the reindeer fillet and the highly praised reindeer burger. The hotel also offers diverse dining options both within the restaurant and nearby, ensuring that most guests can find something to suit their taste.
Rooms
While the modern rooms are appreciated for their decor and comfort, some guests have noted that parts of the hotel show signs of wear and feature older, dated furnishings. Cleanliness levels vary with some rooms being spotless and cozy, while others fall short of expectations. There are also comments about functional aspects such as the absence of fridges, kettles and other essentials in some rooms, which might impact longer-term stays.
The hotel rooms provide a comfortable and spacious environment, supplemented by practical amenities like drying cabinets. Comfortable beds and high ceilings contribute to an overall feeling of luxury. However, guests have pointed out issues with soundproofing, poor quality bathroom materials and inadequate window curtains that fail to block light. Despite these minor inconveniences, the unique views, spacious layouts and well-maintained apartments make stays at Lapland Hotels Saaga largely enjoyable.
Beds
However, there are recurring issues that could detract from the sleeping experience. Several guests pointed out that the beds were too soft for their liking, while others noted that separate single beds couldn't be moved together, which might be inconvenient for couples. Some beds and extra beds were described as old and worn with bed springs feeling loose, leading to suggestions that new beds and updated frames would be beneficial.
Despite some variation in guest experiences, the overall consensus indicates that while there are areas for improvement, many visitors found the beds to be sufficiently comfortable during their stay.
Cleanliness
Cleanliness extends to the common areas, which are regularly maintained, contributing to the overall neat environment of the hotel. The premises are spacious and fresh with convenient nearby parking adding to the guest comfort. Professional services, particularly in Finnish, are also highlighted positively.
However, some reviews indicate occasional lapses in housekeeping. Issues such as dirty windows, dusty rooms and poorly cleaned toilets suggest that the cleaning quality can be inconsistent. Specific complaints also mention dirty drinking glasses, used contact lenses found on bathroom floors and unnoticed items left by previous guests, which slightly undermine the hotel's overall cleanliness reputation.
On the whole, while the hotel shines in maintaining a generally clean environment, there are sporadic reports of oversight that could benefit from more thorough attention to detail.
Staff
However, a few reviews mention areas for improvement. Some guests noted that customer service could be better with occasional comments about slow bar service and language barriers among the staff. Despite these occasional shortcomings, the general consensus remains highly positive with many guests appreciating the heartfelt and professional service they received. The friendly demeanor of the staff extends to various areas of the hotel, including the wellness center, where individuals like Pirjo have left a lasting impression. Overall, Lapland Hotels Saaga appears committed to making their guests feel valued and attended to, ensuring a memorable visit.
Wi-Fi
Spa
The spa's saunas, particularly the steam sauna, were often singled out for praise. Guests found the massage jets and Jacuzzi to be particularly enjoyable. The wellness center with its calm and peaceful atmosphere, was also a notable aspect, contributing to an all-around pleasant experience.
However, some reviews mentioned a few drawbacks. The spa area was often reported as being small and sometimes crowded, limiting the comfort and serenity one might expect. The water temperature was occasionally noted as being cooler than desired. Furthermore, limited hours and availability of the spa and sauna facilities were mentioned as points of slight inconvenience.
Despite some mixed sentiments regarding the size and temperature, the overall consensus portrays the spa at Lapland Hotels Saaga as a delightful and worthwhile part of the hotel, especially for a soothing break after outdoor activities like skiing.
Gym
Pool
However, a recurring point of feedback is the temperature of the water with multiple guests mentioning that the pool is cold or chilly and suggesting a heated pool would improve the experience. The pool area is described as small by several reviewers, though it is still deemed functional and clean.
The inclusion of pool access varies with some guests noting additional costs which they found too high. Despite these concerns, the overall impression of the pool area remains positive with many guests enjoying the amenities provided.
Parking
While there are minor parking issues reported and EV charging stations were not found, the overall consensus points to a satisfactory parking facility. Guests appreciate the availability and ease of finding good parking spaces and even though there might be occasional difficulty, the widely available and free parking generally meets guests' expectations. Car parking is often described as big and the possibility of luggage storage adds another layer of practicality for travelers.
EV charging stations
Family
The family-focused atmosphere extends to dining as well with a family-friendly restaurant offering meals suitable for all ages. Additionally, there are rooms specifically designed for family use, allowing ample space for luggage and other needs and ensuring a pleasant stay for families.
While there were a few mentions regarding the need for better family downtime and some improvements in family bathrooms, overall, guests found the family amenities to be great. The hotel's environment is family-friendly, making it a suitable option for those traveling with children. The proximity to ski slopes adds an extra layer of convenience for families looking for a fun-filled vacation.
The hotel’s pool and hot tubs are generally well-received and the inclusion of playrooms within the spa area is an appreciated touch. Despite some noise from children and some limited family space, the overall family experience at Lapland Hotels Saaga is considered excellent for those looking for a family-oriented vacation in a friendly and accommodating setting.
Ski
Guests appreciate the excellent ski tracks and cross-country trails nearby, as well as the variety of skiing and snowboarding courses available, including family-friendly options. The ease of renting ski equipment directly at the hotel or nearby adds to the seamless experience. After a day on the slopes, rooms equipped with drying cabinets for ski clothing provide a thoughtful touch for comfort.
Moreover, the beautiful views from the ski resort, including the chance to observe the northern lights, enhance the overall winter experience. The hotel's proximity to a nearby ski bus stop and gondola further facilitates easy and direct access to various skiing routes and slopes.
In addition to skiing, the area offers plenty of opportunities for other outdoor activities such as hiking and cycling, making Lapland Hotels Saaga a versatile destination for winter sports lovers and nature enthusiasts alike.
4 Star
Business
Accessible
Guests noted the ease of access to numerous outdoor activities such as hiking and mountain biking trails, as well as ski slopes, making it an ideal location for adventure seekers. However, there are areas where accessibility could be improved. Concerns were raised about limited signage and some facilities, such as the spa and gym, not being fully accessible to wheelchair users.
Overall, while Lapland Hotels Saaga offers several benefits in terms of accessibility, particularly in its room design and family-friendly amenities, it could enhance the guest experience by addressing the noted accessibility issues in various areas of the hotel.
Children's Pool
Heated Pool
Indoor Pool
For those seeking relaxation, the spa area complements the indoor pool with additional features such as jacuzzis and a sizable exercise pool. However, it's important to note that the pools are not heated, which might be a consideration for guests expecting warmer waters. Though the pool comes with an extra cost of 17€ per person that isn't always highlighted during booking, access remains convenient and generally well-received by visitors. Despite its smaller scale, the indoor pool facility at Lapland Hotels Saaga remains a pleasant spot for a refreshing dip amid the picturesque Nordic surroundings.
Romantic
Dog Friendly
Welcoming pets warmly, the hotel even provides a thoughtful welcome package that includes towels and treats for dogs, which highlights their commitment to accommodating pets. The location itself is praised for being ideal for those traveling with children and dogs, further emphasizing its family-friendly and pet-inclusive environment. Guests can enjoy the convenience of easily accessible dog areas within and around the hotel buildings, making Lapland Hotels Saaga a well-regarded destination for pet owners.
Yes, Lapland Hotels Saaga has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool.
Yes, a spa is available at Lapland Hotels Saaga.
Yes, Lapland Hotels Saaga welcomes dogs.
Yes, parking facilities are available at Lapland Hotels Saaga.
Yes, Lapland Hotels Saaga has a gym.
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