Shin Yokohama Prince Hotel
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Shin Yokohama Prince Hotel soars 150 metres above the ground and boasts 904 guestrooms and suites. Guests can relax in the elegantly appointed rooms, enjoy a sumptuous meal at the hotel's restaurant located on the 40th floor and take in the breathtaking views the hotel offers.
Summary of reviewsThe Shin Yokohama Prince Hotel enjoys a stellar reputation for its prime location, exemplary staff service and high-quality dining options, making it an excellent choice for both business travelers and tourists. Situated near Shin-Yokohama Station, the hotel provides exceptional accessibility to transportation, including direct bus services to Haneda Airport. Proximity to Yokohama Arena, an array of dining options and shopping centers enhance the convenience and vibrancy of the area, ensuring guests have a lively and enjoyable stay.
The hotel’s breakfast buffet receives glowing reviews for its diverse and luxurious offerings, satisfying a wide range of palates with both Western and Japanese cuisine. The freshness and quality of the food, along with panoramic views featuring the Shinkansen and potentially Mt. Fuji, elevate the dining experience. Although some found the breakfast to be on the pricier side, the overall satisfaction with the meal quality and service far outweighs these concerns.
Dinner options are equally praised, particularly the Japanese-style dining and teppanyaki. The variety and quality of the buffet are frequently highlighted, along with the commendable service provided by staff. While there are some minor critiques regarding the absence of certain food options and booking availability, the dining experience overall leaves a positive impression.
Rooms at the Shin Yokohama Prince Hotel are appreciated for their cleanliness and stunning views from higher floors, notably of Yokohama Harbor and Mount Fuji. Although the decor is somewhat dated and some rooms are smaller than expected, guests generally find the accommodations comfortable and the amenities useful. Recommendations for modernizing the facilities and addressing minor maintenance issues are suggested but do not significantly detract from the pleasant stay.
Cleanliness is another strong point of the hotel with the majority of guests noting well-maintained rooms and public areas. Efficient daily cleaning services contribute to a tidy environment, despite occasional oversights and wear in some fixtures.
The staff at the Shin Yokohama Prince Hotel is consistently lauded for their friendliness, politeness and efficiency. Guests commend the seamless check-in and check-out experiences, the attentive service and the staff’s ability to communicate effectively in English.
Parking facilities are convenient and affordable with easy elevator access and ample space, though some guests find navigation directions confusing.
Families find the hotel exceptionally accommodating with thoughtful amenities and actions enhancing their stays. The variety in the breakfast buffet, welcoming staff interactions and the hotel's overall atmosphere make it a superb choice for family trips.
The nightlife around the hotel benefits from its strategic location near entertainment venues with beautiful night views from the hotel bar adding to the allure. Though some amenities close early, the surrounding area provides ample opportunities for late-night activities.
In summary, the Shin Yokohama Prince Hotel stands out for its convenient location, outstanding dining experiences and exceptional service. While there is room for improvement in some areas like room modernity and internet connectivity, the overall experience is positive, making it a favored choice for guests traveling to Yokohama.
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Guest Reviews
The Shin Yokohama Prince Hotel boasts an enviable location that receives high praise from its guests. Conveniently situated near Shin-Yokohama Station, it provides excellent accessibility for those traveling by the Shinkansen or local trains. The proximity to Yokohama Arena is a significant advantage, notably for concert-goers and event attendees. Additionally, the area surrounding the hotel is rich with dining and shopping options, including commercial facilities, convenience stores and a shopping center adjacent to the hotel.
Access to transportation is another strong point with direct bus services to Haneda Airport adding to the location’s convenience. Guests appreciate the short walking distance from the station and the ease of reaching the hotel from various transport hubs. The overall ambiance of the neighborhood is described as lively with plenty of eateries, shops and even a 24-hour convenience store nearby.
The combination of excellent transportation links, nearby entertainment venues and ample amenities makes the Shin Yokohama Prince Hotel an ideal choice for both business travelers and tourists. The convenience, accessibility and vibrant surroundings contribute to a stress-free and enjoyable stay.
Shin Yokohama Prince Hotel offers a highly praised breakfast experience, garnering favorable reviews for its extensive and diverse buffet. The breakfast is noted for its luxurious feel and satisfying variety, featuring freshly made dishes such as omelettes and steak prepared on the spot. Guests appreciate the mixture of both Western and Japanese cuisine, ensuring that all tastes are catered to. The selection includes everything from delicious curries and hearty steaks to more delicate options like onion soup and assorted breads.
The quality of the food consistently receives acclaim for its taste and freshness. Additionally, the atmosphere is made even more enjoyable with panoramic views, including sights like the Shinkansen and even Mt. Fuji on clear days. Guest feedback indicates a high level of satisfaction, emphasizing that the breakfast offerings are varied enough to cater to all preferences and dietary needs, including dishes suitable for young children.
Aside from the food, the hotel's emphasis on hygiene and COVID-19 precautions during buffet service adds a layer of comfort for diners. Though a few reviews mentioned high pricing and occasional issues with the breakfast layout or specific items, these are generally overshadowed by the overwhelmingly positive remarks about the food and service quality. The breakfast at Shin Yokohama Prince Hotel is presented as an exquisite start to the day, fitting well with the overall luxurious experience the hotel aims to provide.
Shin Yokohama Prince Hotel offers a variety of dining experiences that generally receive positive feedback from guests. The bar, regarded as very good, provides decent food and drink and is frequented by guests. Many reviewers praised the appetizers and the deliciousness of the dinner, highlighting the satisfaction found in the restaurant's offerings. The Japanese-style dining on the second floor seems to be a favorite among guests.
Buffet offerings were appreciated for their variety and overall quality with specific mentions of an excellent dinner buffet. Despite some closures and fully-booked venues, guests who dined at the hotel were satisfied with their meals, finding the Japanese course meal and teppanyaki particularly enjoyable. The staff received commendation for their excellent customer service, contributing to a pleasant dining atmosphere.
However, a few reviewers noted the absence of chicken options with the menu leaning heavily towards beef and pork. Additionally, clearer information about dining options would have been appreciated.
While some experienced difficulty securing a dinner reservation and mentioned higher prices, the overall dining experience at Shin Yokohama Prince Hotel left guests with positive memories, especially when enjoying leisurely meals or room service in the comfort of their rooms.
The Shin Yokohama Prince Hotel offers a mixed experience when it comes to its room accommodations. Despite being somewhat outdated, the rooms are consistently praised for their cleanliness and spaciousness. The views from the high floors, especially of Yokohama Harbor and Mount Fuji, are spectacular and frequently lauded by guests. Many appreciated the comfortable and sizable bathrooms with large bathtubs that allow for relaxation.
However, the size of some rooms, particularly the twin and single rooms, has been noted as smaller than expected, leading to a cramped feel for multiple guests. The decor and facilities in the rooms are described as old, sometimes with issues like dim lighting and malfunctioning air conditioning systems. There are also occasional issues with musty smells or tobacco odors in smoking rooms.
Nevertheless, the rooms have comfortable beds and simple yet useful amenities, including spacious desks. Upgrades to higher-grade or non-smoking rooms are appreciated and the front desk staff is courteous and efficient. The scenic views, cleanliness and comfort of the rooms make staying here a pleasant experience, even if certain areas could benefit from modernization and minor improvements.
Shin Yokohama Prince Hotel offers a mixed experience when it comes to bedding comfort. Guests frequently mention that the beds are quite comfortable and conducive to a good night's sleep. Many found the mattresses' firmness to be perfect, neither too hard nor too soft and some praised the beds for being fluffy and cozy. However, several reviews noted that the beds can be too firm or even hard, which some might find uncomfortable. Pillows received mixed feedback with some guests mentioning discomfort due to flatness or an uncomfortable smell. Certain rooms were described as having old, creaky beds or futons that smelled. Although some guests appreciated spacious, large beds, others found the beds to be small. Overall, while the bedding meets the expectations of many, there are notable disparities, particularly with firmness preferences and the condition of some mattresses.
Shin Yokohama Prince Hotel generally earns high marks for cleanliness, despite some mixed feedback. Many guests appreciated the clean and tidy rooms with bathrooms frequently highlighted for their cleanliness. The spacious and clean environment was a plus for numerous visitors, contributing to a comfortable stay. The lobby and hallways also maintained a sense of cleanliness, aligning with the well-maintained public areas of the hotel.
Daily cleaning services at the hotel were often described as thorough and efficient, although there were occasional oversights, such as dust behind TVs and around desks and some issues with hairs and small dirt particles in rooms and bathrooms. While some guests admired the overall cleanliness, others noted that parts of the facility—like carpets, windows and bathroom fixtures—showed signs of age and occasional neglect.
The hotel management’s commitment to hygiene and Corona measures were positively noted, ensuring a sanitized environment. The staff's friendly and polite service further enhanced the clean and welcoming atmosphere of the hotel. However, it wasn't all perfect with some guests pointing out dated interiors, worn-out fixtures and occasional lapses in thoroughness, like leftover hairs and dust accumulation in less visible areas.
Overall, the Shin Yokohama Prince Hotel is regarded as clean and comfortable with attentive cleaning protocols, though it would benefit from addressing maintenance issues and ensuring consistency in every corner of the property.
The Shin Yokohama Prince Hotel is widely recognized for its exceptional staff service, which leaves a lasting impression on its guests. Numerous reviews highlight the kindness, politeness and attentiveness of the hotel staff, from the front desk to the cleaning crew. Guests consistently praise the smooth check-in and check-out processes, facilitated by the efficient and courteous front desk personnel. Staff members are noted for being responsive and going above and beyond to ensure a comfortable stay, handling requests and problems with professionalism and genuine care.
The friendly bar manager and diligent breakfast staff also receive special mentions, enhancing the overall guest experience. Staff members are commended for their ability to communicate effectively in English, making the hotel accommodating to international visitors. The level of hospitality displayed is frequently described as exemplary with employees providing service with a smile and attending to guests’ needs promptly.
While there are occasional mentions of less-than-ideal interactions, these are vastly overshadowed by the numerous positive remarks about the polite and helpful staff. The polite demeanor, professional attitude and thoughtful service of the hotel's staff contribute significantly to the pleasant and welcoming atmosphere, ensuring that guests have a memorable and enjoyable stay.
The Wi-Fi experience at the Shin Yokohama Prince Hotel has received mixed reviews from guests. While some have found the internet environment to be excellent and appreciated the good Wi-Fi connection, many others have reported issues with unstable and slow connectivity. Comments indicate that the Wi-Fi becomes particularly problematic during times of higher occupancy, such as at night, leading to difficulties in connecting and maintaining consistent internet access.
Guests have experienced weak signals and communication errors, which have affected activities such as live streaming, Zoom meetings and office work. Some mentioned that they were unable to connect to the Wi-Fi at all or found it too slow to be usable.
Despite a few positive remarks about good and reliable Wi-Fi, the majority of feedback points towards an overall inconsistency in the hotel's internet service.
The Shin Yokohama Prince Hotel offers a convenient parking experience for its guests, highlighted by an adjacent parking lot with easy elevator access and a spacious layout. Many guests appreciated the cleanliness and availability of parking spaces, noting that the system was straightforward and the spaces were generous in size. The parking fee is notably affordable at 1000 yen per night with the added advantage of unlimited entry and exit throughout the 24-hour period. For stays longer than a night, this rate provides excellent value and some guests benefited from free parking during their stay.
However, there were a few concerns. Some found the directions to the parking lot confusing, resulting in multiple instances of getting lost. A mishap with ticket processing led to an unexpectedly high fee for one guest, though such issues appeared to be exceptions. Additionally, while the parking lot is generally expansive, a few guests felt it was small and challenging to navigate.
Overall, the parking arrangements at Shin Yokohama Prince Hotel are highly appreciated for their convenience, affordability and ease of use, especially for those foregoing public transport and opting to drive.
The Shin Yokohama Prince Hotel has garnered praise from families for its welcoming and convenient amenities. Children were particularly delighted with small touches like receiving candies at the front desk and families appreciated the thoughtfulness shown by the staff, especially during special occasions like birthday celebrations. The hotel's close proximity to food places, shopping and the Yokohama Arena makes it an excellent base for various family activities.
For those traveling with young children, the breakfast buffet offers options suitable even for a 1-year-old and the restaurant staff interact warmly with kids, ensuring a pleasant dining experience. Rooms designed for families, including those with separate washrooms and toilets, are noted for their convenience. The availability of adjacent rooms is a plus for larger families and having family-friendly amenities like towels and basic supplies for babies shows great attention to detail.
The hotel also excels in accommodating special requests, such as room adjustments for elderly parents or those with mobility issues and even ensuring quiet spots for families with children during breakfast. While there were isolated concerns about noise levels from other guests, the overall atmosphere is deemed ideal for family fun and gatherings, creating lasting memories. The attentive staff and strategic location enhance the overall appeal, making it a recommended choice for family trips.
Located conveniently close to both Shin-Yokohama Station and Yokohama Arena, 'Shin Yokohama Prince Hotel' is an optimal choice for attendees of events, making it particularly suitable for those seeking vibrant nightlife. Reviews highlight the stunning night view from various vantage points within the hotel, particularly from the bar on the top floor where guests can enjoy a drink while soaking in the scenic nightscape. Visitors consistently praised the night views as beautiful, satisfying and wonderful, enhancing the overall ambiance of their stay.
The presence of numerous nearby dining options and a 24-hour 7-11 on the first floor adds to the convenience for those looking to grab a late-night snack or some drinks. Additionally, the hotel's proximity to various food places and shopping options further enhances its appeal for nighttime activities.
The hotel's atmosphere is both open and clean with an old-fashioned charm, ensuring a comfortable stay. Though some amenities like the Sky Lounge Bar close earlier in the evening, the hotel's prime location and excellent night views more than compensate for these minor setbacks. For event-goers, the excitement is palpable with many fans staying overnight, contributing to an animated and lively environment.
Shin Yokohama Prince Hotel offers a blend of luxury and convenience, making it a popular choice for travelers. The hotel is known for its luxurious feel, providing a very enjoyable stay with a first-class ambiance and great value for its price. Despite its slightly older building, the unit baths and overall facilities are clean and comfortable, contributing to a pleasant stay. Guests appreciate the hotel's excellent access to nearby attractions, shops and restaurants, as well as the convenience of a 24-hour store on the first floor.
The staff are noted for their kindness, although some guests found them hard to hear during check-in. One of the main highlights for many visitors is the breakfast buffet, which is often included with the stay and adds to the overall positive experience. Additionally, the high-floor rooms offer stunning early morning views of Mount Fuji, enhancing the luxury feel of the hotel.
However, there are areas for improvement. Some guests felt that the hotel’s cleanliness and upkeep do not fully justify its four-star rating. The lack of room service was a disappointment for a four-star hotel, especially for those arriving late or preferring not to visit the convenience store for meals. Despite these minor setbacks, many guests left very satisfied, finding the overall experience to be comfortable and enjoyable, making it a solid choice for both convenience and a touch of luxury.
Shin Yokohama Prince Hotel emerges as a fitting choice for business travelers due to its strategic geographical location, particularly if attending events at Yokohama Arena. Visitors commend the hotel for its typical business hotel attributes, emphasizing its professional services, convenient amenities and ample space suited for business activities. The presence of a convenience store within the premises adds to the practicality, providing easy access to necessities.
Despite some comments on room cleanliness and the occasional lack of amenities, the hotel's facilities are tailored well for formal business use. Guests particularly appreciate the beautiful rooms and the spectacular city views they offer, which provide a welcome reprieve after a busy day.
Convenient transportation links and a central location further enhance its appeal, making it easy to navigate the city and attend to business matters efficiently. However, improvements could be made, such as offering three-socket outlets for laptops and proactively asking guests if they need specific amenities during check-in. Overall, the Shin Yokohama Prince Hotel effectively meets the needs of business travelers, offering both comfort and convenience.
No, Shin Yokohama Prince Hotel doesn't have any pool.
No, a spa isn't available at Shin Yokohama Prince Hotel.
No, Shin Yokohama Prince Hotel doesn't allow dogs.
Yes, parking facilities are available at Shin Yokohama Prince Hotel.
No, Shin Yokohama Prince Hotel doesn't have a gym.
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