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Summary of reviewsDiamonds Inn is highly regarded for its prime location in York, making it an excellent base for sightseeing and exploring the city. Its convenient proximity to attractions like the historic city walls, York Minster and the Shambles, as well as shops, cafes, pubs and restaurants, contributes to its popularity among travelers. The short distance from the railway station and nearby parking options enhance the hassle-free travel experience, making it a standout choice for visitors. Despite being close to the hustle and bustle, it offers a serene environment for relaxation after a day full of adventures.
While Diamonds Inn does not provide breakfast on-site, it sometimes offers coupons for nearby restaurants, allowing guests to enjoy discounted breakfast options. The central location of the inn ensures that a variety of cafes and eateries are easily accessible, thus mitigating the absence of in-house breakfast service.
Many guests praise the inn’s rooms for their cleanliness, comfort and ample amenities such as mini fridges, tea and coffee facilities and modern bathrooms. Family suites are particularly appreciated for their spaciousness. However, some reviews mention that certain rooms are smaller, experience temperature control issues and have noise disturbances. Despite this, the overall consensus is that the rooms align with the price and location, providing a good value for money.
Cleanliness at Diamonds Inn is a significant highlight with guests frequently noting the spotless condition of rooms and bathrooms. The linens and towels are consistently refreshed, contributing to a pleasant stay. Occasional mentions of wear and tear do exist, but they do not overshadow the predominant positive feedback regarding the hotel’s cleanliness.
The staff at Diamonds Inn receive consistent praise for their friendly and accommodating nature, contributing significantly to the welcoming atmosphere. While there are occasional mentions of staff being hard to reach at reception, the overall sentiment is that the staff's dedication enhances the guest experience.
WiFi services at the inn are generally reliable with guests appreciating the fast and strong internet connection for work and streaming. Though a few reviews mention weak or limited signals, most guests find the WiFi service satisfactory.
For those looking to explore York's vibrant nightlife, Diamonds Inn is strategically positioned near lively attractions. However, some noise disturbances from late-night activities are noted, particularly on weekends.
Beds at Diamonds Inn are generally comfortable and clean with many guests experiencing a good night’s sleep. While opinions on bed firmness do vary, the overall feedback is positive with the cleanliness and comfort contributing to a pleasant stay.
Diamonds Inn offers a budget-friendly accommodation option with clean and comfortable rooms, excellent for short stays. It provides essential services and a welcoming atmosphere, making it a commendable choice for those seeking good value for money. However, potential honeymooners might want to carefully consider their needs, as feedback regarding the inn's suitability for romantic getaways is mixed.
Overall, Diamonds Inn stands out for its strategic location, cleanliness, friendly staff and comfortable amenities, making it a solid choice for travelers exploring York. Show more
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Categories
Guest House for Honeymoon
Guest House near Nightlife Spots
Guest House with Free Wi-Fi
Cheap Guest House
Small Guest House
3-Star Guest House
Room Types
Standard Double RoomThe double room features a tea and coffee maker, as well as a private bathroom boasting a hairdryer. The unit has 1 bed.
Standard Triple RoomThe triple room provides a tea and coffee maker, as well as a private bathroom featuring a hairdryer. This triple room offers a TV. The unit offers 2 beds.
Superior Family RoomThe family room offers a tea and coffee maker, as well as a private bathroom boasting a hairdryer. This family room features a TV. The unit has 4 beds.
Standard Family RoomThe family room provides a tea and coffee maker, as well as a private bathroom featuring a hairdryer. The unit offers 3 beds.
Budget Double RoomThe double room features a tea and coffee maker, as well as a shared bathroom boasting a hairdryer. The unit has 1 bed.
Standard Single Room with Shared BathroomThe single room provides a tea and coffee maker, as well as a shared bathroom featuring a hairdryer. The unit offers 1 bed.
Guest Reviews
7.2
Good
Location
Diamonds Inn enjoys a stellar reputation for its prime location in York, often highlighted by guests as one of its best features. Positioned within walking distance of the city center, it is conveniently situated for easy access to numerous attractions, including the historic city walls, York Minster and the Shambles. Guests find the hotel's proximity to shops, cafes, pubs and restaurants to be highly advantageous, making it a superb base for sightseeing and exploring the heart of York.
The short walk from the railway station and the convenient nearby parking also add to the hotel's appeal, facilitating hassle-free travel. Whether you're in York for shopping, visiting the university or exploring local bars, the inn's central position ensures you're never too far from key points of interest. Its location in a serene environment, just off the main hustle and bustle, provides a peaceful retreat after a day of adventures. The excellent value for money combined with such a strategic spot makes Diamonds Inn a frequently praised choice for visitors to York.
Breakfast
Diamonds Inn, despite its charming ambiance and inviting atmosphere, does not offer breakfast on-site. Some guests were under the impression that breakfast was included, only to find that the amenity had been discontinued some time ago with the pandemic cited by one reviewer as a possible reason for its absence. Instead, the inn sometimes provides coupons for nearby restaurants, offering a small discount on breakfast options.
While the lack of an in-house breakfast might be a minor inconvenience for some, the central location of the inn ensures that guests are within easy reach of numerous cafes and eateries in York. Visitors note that York boasts a variety of affordable and quality breakfast spots, mitigating the absence of this service at the hotel. Although a breakfast basket or continental option in the room would have been appreciated, many found the plethora of local dining choices a satisfactory alternative.
Rooms
The rooms at Diamonds Inn offer a mixed experience with many guests praising the cleanliness, comfort and ample amenities provided. Highlights include rooms that are spacious, well-equipped with tea and coffee facilities, mini fridges and even some kitchen utilities such as kettles and hairdryers. Larger rooms, especially family suites, are appreciated for their size and functionality.
Guests frequently mention the rooms being very clean with plenty of clean towels and bedding. The bathrooms are noted for their modernity and cleanliness with good shower facilities. Beds are often described as comfortable, contributing to a good night's sleep.
However, several reviews point out that many rooms are quite small and can get extremely hot or cold with issues like insufficient heating or ventilation. Some rooms lack en-suite bathrooms, requiring a trek down the corridor for facilities, which can be inconvenient. Noise is another common complaint with rooms not being very soundproof, leading to disturbances from traffic or neighboring rooms.
Some rooms appear outdated with basic or worn-out furniture and there are occasional complaints about maintenance issues such as broken toilets or non-working showers. Despite these drawbacks, many guests find the overall experience aligns with the price and location, considering it a good value for money, especially for short stays.
The general consensus indicates that while the hotel delivers on comfort and cleanliness and offers excellent amenities, there are areas such as room size, temperature control and noise insulation that could benefit from improvement.
Beds
Diamonds Inn guests generally found the beds to be comfortable and clean, often mentioning that they enjoyed a good night's sleep in the comfy beds provided. Multiple reviewers highlighted that the beds were very comfortable with fresh and clean sheets and bed linen always available. Families appreciated the spacious rooms with enough beds for everyone, noting that even the single beds were comfortable.
However, opinions on bed comfort did vary. While many guests found the beds and mattresses to be just right, others described them as too soft, too firm or showing signs of wear such as lumps and dips. There were a few complaints about beds being uncomfortable or causing sore backs. Reviewers occasionally mentioned the need for more room amenities like plug sockets and USB chargers near the bed.
Overall, the cleanliness and comfort of the beds were frequently praised, often contributing to a positive stay at Diamonds Inn.
Cleanliness
Diamonds Inn garners significant praise for its cleanliness with guests frequently remarking on the spotlessly clean rooms and bathrooms. The hotel is consistently described as tidy, well-maintained and equipped with modern hygienic standards. Many reviewers highlight the impeccable condition of the bedding and towels, which are not only clean but also refreshed daily by attentive housekeeping staff.
Guests have also noted the hotel’s excellent value for money, thanks to the combination of cleanliness, comfortable facilities and friendly, welcoming staff. The bathrooms stand out as particularly modern and clean, which greatly enhances the overall guest experience. Many enjoyed the additional amenities such as bottled water, ample towels and daily room service, all contributing to a pleasant stay.
While most reviews are positive, there are occasional mentions of wear and tear in room decor and fixtures, including creaky floors and thin walls. Some guests reported issues like stained carpets, mold on ceilings and minor cleanliness lapses in shared spaces. Nonetheless, these do not overshadow the predominant feedback that the Diamonds Inn is a clean and comfortable option for visitors, well-located for easy access to York's city center.
Overall, Diamonds Inn's commitment to cleanliness and guest comfort is evident, making it a commendable choice for travelers seeking a hygienic and hospitable stay.
Staff
Visitors to Diamonds Inn are consistently impressed by the welcoming and friendly nature of the staff. Guests describe the staff as pleasant, helpful and always willing to go the extra mile to ensure a comfortable stay. Numerous reviews highlight the friendly and accommodating reception staff with many noting a warm and welcoming atmosphere upon arrival.
Frequent praise is given to the staff's flexibility and attentiveness with many guests feeling well-supported and catered to throughout their stay. The staff's kindness and politeness also receive high marks, contributing to a positive overall experience at the hotel.
However, it's worth noting that while many guests found the service excellent, there were occasional mentions of staff being hard to reach or absent at times, particularly at reception. These instances appear to be rare but notable enough to be mentioned.
Overall, the dedicated and cheerful staff at Diamonds Inn make it a standout choice for travelers seeking a warm and friendly stay, despite the occasional difficulty in getting ahold of someone at reception.
Wi-Fi
Diamonds Inn boasts generally positive feedback regarding its WiFi services. Guests notably appreciated the fast, reliable and strong internet connection, crucial for tasks such as job calls and streaming on Netflix. Comments frequently highlighted the availability of free WiFi, which is appreciated by those looking to stay connected without extra costs. The WiFi service was described as good or great with no significant problems experienced by many guests. However, there were mentions of poor, weak or limited WiFi signals by some visitors, which suggests that the quality of the connection might vary. Additionally, there were a few concerns regarding the functionality of the TV and Netflix due to issues with channels and remote control compatibility. Overall, while the majority found the WiFi service to be satisfactory, a few isolated issues were noted.
Nightlife
Diamonds Inn boasts a perfect location for those looking to explore York's vibrant nightlife and shops. Guests frequently highlight its convenience for reaching city-centre attractions, such as pubs, bars and the cathedral, all within a few minutes' walk. It's considered a great spot for young couples planning a night out in York. Despite York being generally known as a peaceful city, the hotel is situated in a lively neighborhood where some noise is to be expected, especially during weekends. Reviewers mention occasional disturbances from late-night activities, including shrill karaoke and groups returning from nights out. The thin walls can sometimes contribute to this slightly noisy environment. However, for those seeking the excitement of York's nightlife, Diamonds Inn remains a notably strategic choice.
3 Star
Diamonds Inn offers a budget-friendly accommodation option, delivering excellent value for money. Perfect for a short stay, its clean and comfy rooms, while basic, are suitable for the cost. The comfort of the place stands out, accompanied by a welcoming atmosphere. Essential services are provided and guests can expect a warm, clean environment with comfortable beds. The location is a major advantage, making it convenient for exploring local attractions and nearby decent pubs. The standard service, combined with the helpful staff, ensures guests feel accommodated despite the modest facilities. Overall, it works well for those seeking a no-frills stay at a good price point.
Honeymoon
Diamonds Inn receives mixed feedback concerning its suitability for honeymooners and romantic getaways. While some guests mention the hotel provides a romantic setting for a getaway, others express disappointment, finding it inadequate for a romantic night or honeymoon. With varying reviews, potential guests seeking a perfect romantic experience might want to consider these insights before booking.
No, Diamonds Inn doesn't have any pool.
No, a spa isn't available at Diamonds Inn.
No, Diamonds Inn doesn't allow dogs.
No, parking facilities aren't available at Diamonds Inn.