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Summary of reviewsMonument Hotel, strategically located in the heart of Zaandam, receives high praise for its prime placement. Guests appreciate the convenient access to local amenities and transportation, including a short walk to the Zaandam train station with swift connections to Amsterdam and other regions. The hotel's surroundings, featuring cozy restaurants, cafes, bars and shops, contribute to a lively and inviting atmosphere, making it ideal for both business and leisure travelers.
The breakfast offerings at Monument Hotel are a standout feature, receiving high praise for their extensive, delicious and beautifully arranged options. Guests enjoy fresh fruit juices and the option to dine on an outdoor terrace. The breakfast service at the table, although occasionally slow, is generally commended. While minor complaints exist about variety and monotony, the overall feedback remains significantly positive.
Monument Hotel's dining experience is further enhanced by great food and excellent service with two restaurants and bars offering a pleasant ambiance. The hotel's rooms combine modernity and comfort, described as clean, stylish and well-decorated with innovative designs and luxurious touches. Though some guests found certain rooms cramped and had concerns about lighting or the positioning of fixtures, the overall sentiment is positive, emphasizing comfort and modern amenities.
Cleanliness is a notable aspect with most guests commending the spotless and well-maintained environment. The dedicated cleaning staff ensure a hygienic and pleasant stay. The hotel's staff consistently earn high marks for their friendliness, attentiveness and eagerness to assist, significantly enhancing the guest experience.
The free WiFi receives mixed feedback but generally works well, adding to guest satisfaction. Monument Hotel is particularly recommended for family travel, offering spacious, well-designed rooms and attentive service, making for a comfortable and functional family vacation.
The beds are frequently highlighted for their comfort, ensuring restful sleep. While the hotel occasionally falls short of typical four-star expectations in areas like room service and amenities, its unique, modern and boutique-like atmosphere, set within a historic building, adds charm and appeal. Overall, Monument Hotel is highly recommended for its exceptional location, comfortable accommodations, excellent dining and outstanding service. Show more
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Categories
Family Friendly Hotel
Small Hotel
4-Star Hotel
Room Types
Standard Double RoomThe double room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a safe deposit box, heating, as well as a flat-screen TV. The unit offers 1 bed.
Single RoomThe single room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Family RoomThe family room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The family room provides a tea and coffee maker, a wardrobe, a safe deposit box, heating, as well as a flat-screen TV. The unit has 2 beds.
Deluxe SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features a minibar, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV. The unit has 1 bed.
Comfort Triple RoomThe triple room offers air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.
Guest Reviews
Location
Monument Hotel has received numerous positive remarks for its prime placement, being strategically situated in the heart of Zaandam. Guests frequently highlight the convenience of its location with easy access to various local amenities and transportation options. The hotel is just a quick 10-12 minute walk from the Zaandam train station, which offers a swift connection to Amsterdam in under 15 minutes, making it accessible for travelers wanting a peaceful stay outside the hustle and bustle of the city.
The hotel's central location is ideal, surrounded by a charming square filled with cozy restaurants, cafes, bars and shops, creating a lively atmosphere. It provides a perfect base for family travel with easy access to both local attractions and central Amsterdam. The close proximity to the train station also makes it convenient for trips to other regions and the airport, enhancing its appeal for both business and leisure travelers.
Visitors appreciate the beautiful setting in Zaandam, complimenting its family-friendly, quieter neighborhood that contrasts well with the busier Amsterdam. The area around the hotel is noted for being pleasant and lively with plenty of dining options and a beautiful waterway nearby, contributing to the hotel's inviting atmosphere.
Overall, Monument Hotel's location is highly praised for its superb, central and convenient placement, making it an excellent choice for those visiting Zaandam and Amsterdam.
Breakfast
Monument Hotel's breakfast receives high praise from many guests for its extensive and delicious offerings. Descriptions often highlight how well-prepared and tasty the breakfast is with multiple mentions of its lavish and beautifully arranged presentation. Many guests appreciate the abundance and variety, noting fresh fruit juices and the option to enjoy the meal on an outdoor terrace. The service, which is typically at the table rather than a buffet, is often commended, though it can sometimes be slow.
While the breakfast is generally found to be superb and impressive, a few guests noted some drawbacks. For instance, there were mentions of a lack of variety and some feelings of monotony. A small number of reviews indicated dissatisfaction, mentioning a limited ability to choose and the need to ask about pricing. Overall, however, the positive feedback significantly outweighs the negative, positioning the breakfast at Monument Hotel as a standout feature for most visitors.
Dinner
Monument Hotel boasts not only comfortable and well-appointed rooms with features like a nice rain shower with a strong stream and very comfortable beds, but also an impressive dining experience. Guests often highlight the great food and perfect breakfast, expressing high satisfaction with both meals. The hotel benefits from having two good restaurants and bars attached, including a nice grand café downstairs. The ambience of the restaurants is praised as very nice, enhancing the overall dining experience. The service is also frequently mentioned for being warm, kind, attentive and helpful. Although the restaurant downstairs is noted to be very expensive and the kitchen closes early, the fine menu and good food make it a recommended spot for dinner. The dual-floor layout of the dining areas, positioned right in the centre, adds to the lovely dining experience. Overall, the Monument Hotel delivers a commendable accommodation and dining combination, making it a well-rounded choice for travelers.
Rooms
Monument Hotel offers a blend of modernity and comfort with rooms frequently described as clean, stylish and well-decorated. Many guests appreciated the smart layout and innovative designs, particularly in the family rooms which often feature a duplex style, providing ample space and separating wet and dry bathroom areas. The rooms are equipped with comfortable beds, quality mattresses and modern furnishings. The hotel's luxurious touches include beautifully designed interiors and high ceilings.
While the majority of reviews highlight the rooms as clean and nicely furnished, a few guests noted issues with size, mentioning that some rooms were a bit cramped with limited space for luggage. There were also occasional complaints about inadequate lighting and practical concerns such as the positioning of showers and sinks with some areas getting wet easily.
Air conditioning seemed to cause discomfort for some guests, reverting to colder temperatures unexpectedly. Nonetheless, the overall sentiment points towards a gratifying stay, enhanced by the hotel's convenient location in Zaandam and the welcoming and attentive service from the staff. The guest experience is elevated by functional family room setups, efficient check-in processes and the fresh, modern appearance of the hotel rooms.
Beds
Monument Hotel consistently impresses guests with the comfort of its bedding, frequently described as very comfortable and even heavenly. The beds, whether in family rooms or standard accommodations, often stand out as a highlight. Many guests appreciated the quality mattresses and plush, comfy beds, emphasizing that they had restful nights. The hotel ensures beds are large and clean, catering to a cozy and inviting sleep experience. While some found room for improvement, noting issues with pillow quality or occasional discomfort, the overall consensus remains positive about the beds and the restful sleep they provide.
Cleanliness
Monument Hotel has received commendation for its impressive cleanliness standards. Guests frequently highlight the hotel's immaculate appearance, noting that their rooms were consistently spotless and well-maintained. The dedicated cleaning staff ensure that both the rooms and the overall facility remain very clean, contributing to a hygienic and well-cared-for environment. Facilities across the hotel are described as exceptionally clean with the meticulous care taken evident throughout the establishment. Despite a couple of minor issues such as occasional dirty sheets and a stained lift, the majority of the feedback underscores Monument Hotel as a super clean, modern and beautiful place to stay.
Staff
Monument Hotel consistently impresses guests with its superb staff. The team is praised for being exceptionally friendly, helpful and attentive. Many reviews highlight the warm, considerate nature of the staff, making guests feel welcomed and well taken care of throughout their stay. The receptionist's friendliness and professionalism contribute significantly to the positive experiences with numerous mentions of their eagerness to assist and provide excellent service.
Particular staff members, such as Lisa and other management, receive mixed feedback, but the overall sentiment towards the hotel's personnel is overwhelmingly positive. Restaurant staff are also noted for their helpfulness, enhancing the dining experience with their attentiveness.
Guests appreciate the small, thoughtful touches like a complimentary drink card and friendly follow-ups, which contribute to the hotel's accommodating atmosphere. Even the night security guard is remembered fondly for his pleasant demeanor.
Despite some minor issues, such as the need for more staff and a few mentions of steep stairs, the hotel's personnel consistently provide a level of service that leaves a lasting, favorable impression on guests, making the Monument Hotel a highly recommended choice for travelers seeking warm and responsive hospitality.
Wi-Fi
The WiFi at Monument Hotel garners mixed feedback but leans towards the positive. Guests have reported experiencing good signal reliability and no significant issues with the internet, indicating that the Wi-Fi generally works well. Some reviews mention the convenience of free Wi-Fi being included with the stay, adding to the overall guest satisfaction. However, a few guests have noted occasional slow speeds and weak connections. Despite these minor setbacks, most visitors did not encounter any significant problems with the hotel's internet services.
Family
Monument Hotel has received numerous positive reviews for its family-friendly accommodations and amenities. Guests have found the large and spacious rooms ideal for families with one family describing their loft-style room as perfect for children. Many visitors appreciated the well-thought-out layout of the family rooms, which often feature a duplex style with a mezzanine or half-floor, suitable for families with teenagers.
Several reviews highlight the cleanliness and ample storage space in the rooms, which contributes to the comfort and functionality of the stays. Notably, the family rooms are described as nicely furnished and designed to accommodate the needs of both kids and adults with amenities like rain showers and bathtubs adding to the convenience.
While there were a few minor issues, such as a streaming TV service malfunction and an unexpected fire alarm, the hotel staff responded promptly and effectively, even offering compensatory breakfast, which was praised for its quality. These efforts underline the hotel's exceptional service and dedication to ensuring a pleasant stay for families.
Overall, Monument Hotel is highly recommended for family travel, offering spacious, well-designed rooms and attentive service that collectively make for an enjoyable family vacation.
4 Star
Monument Hotel offers a unique and refreshing experience with its distinctly non-commercial yet boutique-like atmosphere. The rooms are exceptional and sometimes exceed the quality expected of a four-star property. Patrons found the standard and luxury of the rooms to be generally good enough with some describing them as wonderful and meeting, if not surpassing, industry standards. The hotel's new and modern design, set within an old post office, adds a charming touch to the guest experience. However, some aspects did not align with the typical expectations of a four-star hotel. Guests noted the lack of room service for extra amenities like towels, absence of basic toiletries and the inconvenience of not having a staffed reception area. While considered average for a four-star location, the hotel's appeal lies in its unique atmosphere and modern comforts.
No, Monument Hotel doesn't have any pool.
No, a spa isn't available at Monument Hotel.
No, Monument Hotel doesn't allow dogs.
No, parking facilities aren't available at Monument Hotel.