Grand Hotel Zagreb
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Summary of reviewsGrand Hotel Zagreb boasts a strategic location that benefits both business travelers and tourists looking to explore the city. Located on the outskirts, it provides quick access to highways and major shopping centers, making it ideal for various travel needs without the hustle and bustle of the city center. The quiet surroundings and ample free parking add to its convenience.
Guests highly commend the breakfast experience, which features a rich and varied buffet that includes vegan options and local delicacies. The delicious offerings are a significant highlight, although there are occasional comments about limited selections. Dinner receives mixed reviews with some appreciating the flavors and variety while others point to limited menu options and long waiting times.
The rooms receive widespread praise for their spaciousness, modern decor and cleanliness. Guests enjoy comfortable beds and a quiet environment that contributes to a relaxing stay. The hotel's meticulous attention to cleanliness, maintained by a diligent housekeeping staff, significantly enhances its overall appeal.
The staff is frequently lauded for their friendliness, professionalism and helpfulness with particular mentions of exceptional service from the reception and wellness team. The free Wi-Fi generally receives positive feedback for its reliability and performance, although there are occasional issues with connectivity in some rooms.
Most guests find the beds to be highly comfortable, despite a few noting that they were too firm. The Grand Hotel Zagreb’s amenities and services align more closely with those of a three-star establishment, though some guests feel its offerings justify its four-star rating. The hotel's affordability and accessibility via ride-sharing services are additional advantages.
For business travelers, the hotel offers excellent facilities and a location that allows for easy access to the city’s main entry and exit points. The business atmosphere is complemented by a welcoming lobby and helpful staff, making it an excellent choice for conferences and meetings. The wellness services also provide a chance to relax and unwind, combining business with leisure seamlessly.
In conclusion, Grand Hotel Zagreb delivers a satisfactory and often superior experience with its strategic location, excellent breakfast, comfortable rooms and friendly staff, making it a popular choice for both short stays and business trips.
Categories
Guests highly commend the breakfast experience, which features a rich and varied buffet that includes vegan options and local delicacies. The delicious offerings are a significant highlight, although there are occasional comments about limited selections. Dinner receives mixed reviews with some appreciating the flavors and variety while others point to limited menu options and long waiting times.
The rooms receive widespread praise for their spaciousness, modern decor and cleanliness. Guests enjoy comfortable beds and a quiet environment that contributes to a relaxing stay. The hotel's meticulous attention to cleanliness, maintained by a diligent housekeeping staff, significantly enhances its overall appeal.
The staff is frequently lauded for their friendliness, professionalism and helpfulness with particular mentions of exceptional service from the reception and wellness team. The free Wi-Fi generally receives positive feedback for its reliability and performance, although there are occasional issues with connectivity in some rooms.
Most guests find the beds to be highly comfortable, despite a few noting that they were too firm. The Grand Hotel Zagreb’s amenities and services align more closely with those of a three-star establishment, though some guests feel its offerings justify its four-star rating. The hotel's affordability and accessibility via ride-sharing services are additional advantages.
For business travelers, the hotel offers excellent facilities and a location that allows for easy access to the city’s main entry and exit points. The business atmosphere is complemented by a welcoming lobby and helpful staff, making it an excellent choice for conferences and meetings. The wellness services also provide a chance to relax and unwind, combining business with leisure seamlessly.
In conclusion, Grand Hotel Zagreb delivers a satisfactory and often superior experience with its strategic location, excellent breakfast, comfortable rooms and friendly staff, making it a popular choice for both short stays and business trips.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Grand Hotel Zagreb offers a strategic location that caters both to business travelers and those looking to explore the city. Situated on the outskirts of Zagreb, the hotel provides easy and fast access to the highway, making it a convenient base for those needing to travel in and out of the city. Its proximity to major shopping centers and luxury malls, some just a short walk away, adds to its appeal. Guests also appreciate the ample free parking available right in front of the hotel.
While it's not centrally located, the hotel is well-connected by road, allowing guests to reach the city center with a short taxi ride. The area is quiet and ideal for those wanting to avoid city traffic. Though it lies in a more industrial district, the convenient access to highways and the city's entrance and exit points makes it optimal for short stays and travelers passing through.
For those visiting Zagreb for work, the hotel’s position away from the hustle and bustle but near commercial centers is highly regarded. Despite being a bit away from the central attractions, the hotel's surroundings include several large shopping centers and even a cinema, making it a practical choice for a variety of travel needs.
The breakfast experience at Grand Hotel Zagreb receives predominantly positive feedback from guests, highlighting its extensive selection and delicious offerings. Reviews frequently mention the generous, rich and varied nature of the breakfast buffet with a wide range of both savory and sweet dishes that cater to all tastes, including vegan options. The breakfast is often described as delicious and high-level with many guests appreciating the local delicacies and overall food quality. Comments like "super delicious" and "phenomenal breakfast" reflect high satisfaction.
However, a few guests pointed out limited options and the occasional mediocre presentation. Despite these minor criticisms, the general consensus is that the breakfast is a standout feature, providing a good start to the day with its plentiful and diverse options. The buffet presentation and quality are highly praised, making it a highly recommended aspect of the hotel stay.
Dinner at the Grand Hotel Zagreb presents a mixed bag of experiences. Many guests appreciated the delicious and varied food offerings, highlighting that the meals, especially breakfast and dinner, were generally good. The presence of a top chef did not go unnoticed with some dishes being labeled as decent and enjoyable.
However, there were also notable criticisms. Some visitors found dining options limited with a menu featuring only a few main courses which were not particularly kid-friendly. The atmosphere of the restaurant was likened to a cafeteria, indicating a less formal dining experience. Furthermore, certain dishes such as cold dinner appetizers and overcooked pasta failed to impress with some meals being overpriced for their quality. The waiting time for dishes could also be significantly long, sometimes surpassing an hour, which detracted from the dining experience.
Despite these drawbacks, the evening meals were generally accompanied by drinks at the bar, which some guests found enjoyable. Overall, while the food quality ranged from moderate to delicious, there is a consensus that improvements in menu variety, planning and service execution could enhance the overall dining experience at the Grand Hotel Zagreb.
The rooms at the Grand Hotel Zagreb consistently receive high marks for their spaciousness and cleanliness. Guests frequently mention the large, well-fitted and elegantly decorated rooms, highlighting their modern and inviting atmosphere. The comfort of the rooms, often described as above average, is complemented by features such as comfortable beds, some with hard mattresses for those who prefer them and high-quality room decor. Several reviews point out the luxurious and beautifully furnished interiors, adding a touch of elegance to the stay.
Many guests appreciate the quietness of the rooms, contributing to a relaxing environment. The rooms are described as beautifully clean with a few reviewers noting the lack of a heater for hot water as a minor drawback. Overall, the Grand Hotel Zagreb offers a comfortable and pristine accommodation experience with rooms that are both spacious and tastefully appointed.
While reviews for the Grand Hotel Zagreb's beds show some mixed feedback, the majority of guests found them to be highly comfortable. Numerous reviews highlight the beds as very comfortable, spacious and cozy with some travelers describing them as among the most comfortable they have ever slept in. Guests also appreciated the new mattresses and refurbishments, adding to the overall comfort of their stay. Despite these positive remarks, a few guests noted that the beds were too hard and the pillows similarly firm, which detracted from their experience. However, the general consensus leans heavily towards satisfaction with the hotel's bedding standards, making it a strong point for future visitors.
Grand Hotel Zagreb has garnered considerable praise for its outstanding cleanliness and meticulous upkeep. Guests consistently highlight the immaculate state of both the common areas and private rooms, noting their modernity, tasteful decoration and fresh ambiance. The bathrooms and rooms are frequently described as spotlessly clean, contributing to a comfortable stay. Many appreciated the ongoing efforts to maintain a high level of hygiene, supported by a diligent and friendly housekeeping staff.
Despite an occasional oversight, such as an unemptied trash can or inadequate cleaning from previous guests, the overall sentiment remains overwhelmingly positive. The hotel's attention to cleanliness significantly enhances its appeal, making it a reliable choice for travelers seeking a tidy and well-kept environment. Guests also find the modern furnishings and spacious accommodations to complement the pristine setting of Grand Hotel Zagreb, rounding out a highly satisfying experience.
The staff at Grand Hotel Zagreb consistently receive high accolades for their friendliness, professionalism and helpfulness. Guests frequently commend the team for being coordinated, warm and always ready to assist. There's particular praise for the wellness staff, who are described as amazing and lovely, providing a welcoming atmosphere for guests.
The reception staff often stand out with individual mentions like Dalibor and Mario for their exceptional service. Guests note that the receptionists are extremely nice, accommodating and always available to handle inquiries and requests graciously. Furthermore, the restaurant and service personnel are highlighted for making guests feel valued, blending professional service with a warm and friendly demeanor.
Despite the overwhelmingly positive feedback, some reviews indicate areas for improvement. There are occasional mentions of rude interactions and a need for staff to demonstrate more interest in the guests. Additionally, efforts to ensure all staff speak Croatian could enhance the guest experience further.
Overall, the staff’s efforts to create a welcoming, home-like environment leave a lasting impression, contributing significantly to the hotel's reputation.
The Grand Hotel Zagreb offers an impressive Wi-Fi experience for its guests with coverage available throughout the property. Most visitors report excellent and reliable connections, perfect for planning and maintaining communication. The Wi-Fi generally works well and is strong enough to meet various needs. However, there are occasional comments about the Wi-Fi not working in some rooms. Overall, the hotel's internet reception is considered good and includes the added benefit of being free.
Grand Hotel Zagreb receives mixed feedback regarding its star rating with numerous guests agreeing that it functions more as a three-star establishment despite its four-star classification. Positive remarks highlight it as an excellent option for a three-star hotel. It is seen as reasonably priced for its services and facilities, although some guests feel it is somewhat overpriced given its advertised four-star status. The hotel is conveniently accessible via Uber or Bolt with affordable ride costs. While some visitors were underwhelmed by its grandeur, others felt it deserved even more recognition than its four-star rating. Generally, it leaves a favorable impression for those seeking an average yet satisfactory stay.
The Grand Hotel Zagreb has garnered numerous positive reviews for its suitability for business travelers. Its location is particularly advantageous, offering quick access to the city's main entry and exit points, making it an excellent choice for those on short or transit-related business trips. Guests consistently describe it as a very good business hotel with notable meeting facilities, making it ideal for conferences and business meetings.
The hotel creates a pleasant business atmosphere with a lobby that's both welcoming and conducive to work. The service at every level is commendable with staff readily assisting with work-related requests, ensuring a seamless business trip. The spawoman's proficiency in business English is also highlighted as a bonus for international travelers.
In addition to its business amenities, the hotel provides an opportunity to combine work with relaxation through its wellness services. Many reviews suggest that the Grand Hotel Zagreb is not only great for overnight business stays but truly stands out in its service and facilities, earning high praise and even being described as deserving of an extra star for its overall offering.
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Location
While it's not centrally located, the hotel is well-connected by road, allowing guests to reach the city center with a short taxi ride. The area is quiet and ideal for those wanting to avoid city traffic. Though it lies in a more industrial district, the convenient access to highways and the city's entrance and exit points makes it optimal for short stays and travelers passing through.
For those visiting Zagreb for work, the hotel’s position away from the hustle and bustle but near commercial centers is highly regarded. Despite being a bit away from the central attractions, the hotel's surroundings include several large shopping centers and even a cinema, making it a practical choice for a variety of travel needs.
Breakfast
However, a few guests pointed out limited options and the occasional mediocre presentation. Despite these minor criticisms, the general consensus is that the breakfast is a standout feature, providing a good start to the day with its plentiful and diverse options. The buffet presentation and quality are highly praised, making it a highly recommended aspect of the hotel stay.
Dinner
However, there were also notable criticisms. Some visitors found dining options limited with a menu featuring only a few main courses which were not particularly kid-friendly. The atmosphere of the restaurant was likened to a cafeteria, indicating a less formal dining experience. Furthermore, certain dishes such as cold dinner appetizers and overcooked pasta failed to impress with some meals being overpriced for their quality. The waiting time for dishes could also be significantly long, sometimes surpassing an hour, which detracted from the dining experience.
Despite these drawbacks, the evening meals were generally accompanied by drinks at the bar, which some guests found enjoyable. Overall, while the food quality ranged from moderate to delicious, there is a consensus that improvements in menu variety, planning and service execution could enhance the overall dining experience at the Grand Hotel Zagreb.
Rooms
Many guests appreciate the quietness of the rooms, contributing to a relaxing environment. The rooms are described as beautifully clean with a few reviewers noting the lack of a heater for hot water as a minor drawback. Overall, the Grand Hotel Zagreb offers a comfortable and pristine accommodation experience with rooms that are both spacious and tastefully appointed.
Beds
Cleanliness
Despite an occasional oversight, such as an unemptied trash can or inadequate cleaning from previous guests, the overall sentiment remains overwhelmingly positive. The hotel's attention to cleanliness significantly enhances its appeal, making it a reliable choice for travelers seeking a tidy and well-kept environment. Guests also find the modern furnishings and spacious accommodations to complement the pristine setting of Grand Hotel Zagreb, rounding out a highly satisfying experience.
Staff
The reception staff often stand out with individual mentions like Dalibor and Mario for their exceptional service. Guests note that the receptionists are extremely nice, accommodating and always available to handle inquiries and requests graciously. Furthermore, the restaurant and service personnel are highlighted for making guests feel valued, blending professional service with a warm and friendly demeanor.
Despite the overwhelmingly positive feedback, some reviews indicate areas for improvement. There are occasional mentions of rude interactions and a need for staff to demonstrate more interest in the guests. Additionally, efforts to ensure all staff speak Croatian could enhance the guest experience further.
Overall, the staff’s efforts to create a welcoming, home-like environment leave a lasting impression, contributing significantly to the hotel's reputation.
Wi-Fi
3 Star
Business
The hotel creates a pleasant business atmosphere with a lobby that's both welcoming and conducive to work. The service at every level is commendable with staff readily assisting with work-related requests, ensuring a seamless business trip. The spawoman's proficiency in business English is also highlighted as a bonus for international travelers.
In addition to its business amenities, the hotel provides an opportunity to combine work with relaxation through its wellness services. Many reviews suggest that the Grand Hotel Zagreb is not only great for overnight business stays but truly stands out in its service and facilities, earning high praise and even being described as deserving of an extra star for its overall offering.
Yes, Grand Hotel Zagreb has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Grand Hotel Zagreb.
No, Grand Hotel Zagreb doesn't allow dogs.
No, parking facilities aren't available at Grand Hotel Zagreb.
Yes, Grand Hotel Zagreb has a gym.
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