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Summary of reviewsHotel Dubrovnik is highly celebrated for its prime location in Zagreb, right on the main square within the pedestrian-friendly city center. This central spot makes it an ideal choice for those wanting to explore the city's historical districts, vibrant markets, restaurants and coffee shops, all accessible by foot. The ease of access to public transport and tour pickup points is also frequently commended, making it a perfect base for both sightseeing and relaxation.
The hotel’s breakfast consistently receives stellar reviews with guests often labeling it as one of the best in Europe. The breakfast buffet stands out for its extensive variety, featuring both sweet and savory options, local specialties and an array of fresh items presented thoughtfully. Although the breakfast area can occasionally become busy and some items might take time to be refilled, these minor issues do not overshadow the general delight experienced by guests.
While the dinner offering has mixed feedback, the hotel’s American steakhouse and the overall quality of dinners are well-regarded. The attentive and friendly service in the restaurant and bar areas adds to the dining experience, although some guests noted that certain menu items and the pricing could be improved. Booking directly with the hotel for menu discounts is recommended.
Guest rooms at Hotel Dubrovnik are praised for their spaciousness, cleanliness and comfort. Modern and well-equipped, the rooms in the newer sections of the hotel and those overlooking central spots like Ban Jelačić Square, are especially favored. Despite some older rooms needing updates and better lighting, the newer rooms are often described as clean, quiet and well-maintained, providing a comfortable stay.
Cleanliness is a consistent strength at Hotel Dubrovnik with guests frequently highlighting the meticulous upkeep of rooms and common areas. The hotel's adherence to hygiene standards, including COVID-19 protocols, is particularly appreciated, contributing to a positive and reassuring environment.
The staff at Hotel Dubrovnik receive high marks for their exceptional hospitality. Reviews often mention the professionalism, warmth and attentiveness of the hotel personnel. From smooth check-ins and helpful receptionists to proactive service, the staff's efforts ensure guests feel well-cared for and valued.
Free Wi-Fi at the hotel is lauded for its strength, stability and efficiency. Guests typically find it reliable enough for streaming and consistent throughout the premises, although there are occasional reports of weak connections in certain rooms.
The on-site gym, despite being small, is functional and well-kept, offering the essentials for a quick workout. While some guests feel it could benefit from updated equipment, it remains a satisfactory facility for maintaining fitness during a stay.
Parking options are convenient with on-site and nearby off-site parking available. While the additional cost is noted as high by some guests, the proximity and availability of parking spaces are advantageous. Clearer signage for locating the parking lots would be helpful.
Given its central location, Hotel Dubrovnik is a great spot for nightlife enthusiasts with numerous bars and restaurants nearby. Despite potential street noise for those sensitive to sound, the vibrant nightlife scene contributes positively to the guest experience.
Beds at Hotel Dubrovnik are widely appreciated for their comfort and spaciousness, contributing to a restful sleep experience. While some guests have noted issues with pillow quality and mattress firmness, most reviews highlight the beds as "super comfortable," ensuring a pleasant stay.
Overall, Hotel Dubrovnik with its fantastic location, excellent breakfast, comfortable rooms and professional staff, offers a compelling choice for travelers, delivering a largely positive stay experience though with room for minor improvements in certain areas. Show more
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Hotel for Honeymoon
The comfortable rooms and luxury suites with modern decor and bright colours of Hotel Dubrovnik will offer you an elegant honeymoon in the heart of picturesque Zagreb.
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Standard Single RoomFacing the main square, or the inner courtyard; With 32” (82 cm) LCD TV.
Standard Twin RoomThe rooms are situated in the new part of the hotel. All twin rooms overlook the pedestrian area, Gajeva and Bogovićeva street.
Deluxe King RoomThe room features, exquisite décor, relaxing chair, 42” (107 cm) LCD TV and a spacious bathroom.
Deluxe Twin RoomThe room is situated in the new part of the hotel and overlooks the inner courtyard. The room features exquisite décor, relaxing chair, 42” (107 cm) LCD TV and a spacious bathroom.
Junior SuiteLuxuriously decorated suite featuring satellite TV, a minibar, and a private bathroom with a bath.
Executive SuiteLuxuriously decorated suite with a separate bedroom. This elegant suite features satellite TV, a minibar, and a private bathroom with a bath.
King RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Guest Reviews
8.6
Very Good
Location
Hotel Dubrovnik boasts an exceptional and unbeatable location in the heart of Zagreb, situated directly on the main square and nestled within the pedestrian-friendly city center. This prime spot makes it an ideal base for exploring the bustling streets, historical districts and vibrant markets of Zagreb. Guests frequently praise its close proximity to major attractions, excellent restaurants, coffee shops and various amenities, all reachable on foot. Whether visiting for a short city trip or an extended stay, the hotel's central location provides easy access to public transport and tour pickup points, making it an excellent choice for both sightseeing and relaxation. The convenience of being right at the epicenter of the city's activity is consistently highlighted as one of the hotel's top features, making it a favored choice for travelers seeking to immerse themselves in the rich culture and lively atmosphere of Zagreb.
Breakfast
The breakfast at Hotel Dubrovnik receives consistently high praise from guests with many describing it as one of the best they have experienced during their travels in Europe. Words like "excellent," "superb," "fantastic," and "delicious" are frequently used to describe the morning offerings. The buffet is noted for its extensive variety, featuring a wide selection of both sweet and savory options that include local specialties, fresh fruit, regional pastries, cheeses, salmon, Prosecco and even honey directly from beehives.
Healthy choices and vegetarian options are available, making the breakfast inclusive for all dietary preferences. The quality of the breakfast items, along with the thoughtful presentation, ensures a satisfying start to the day. Guests particularly enjoy enjoying their meals in a pleasant room or with a view of the bustling Zagreb city center, adding to the overall positive dining experience.
Although the breakfast area can sometimes get busy and certain items like croissants may take time to be refilled, these minor issues do little to detract from the overwhelmingly positive sentiments. The spacious and comfortable rooms, along with the helpful and friendly staff, complement the breakfast experience, making Hotel Dubrovnik a strong choice for travelers seeking quality accommodations with exceptional breakfast offerings.
Dinner
Hotel Dubrovnik’s dining experience has received mixed reviews from guests, though there are notable highlights that stand out. The hotel's restaurant is often described as delivering delicious and high-quality dinners with great value meals and particularly good service in the bar and restaurant areas. Guests rave about the restaurant’s American steakhouse, which serves great steaks and offers a very good lunch and dinner experience. Many found the dinner service to maintain high food standards with friendly staff adding to the appeal.
However, the restaurant does have its drawbacks. Some guests mentioned that the dinner menu is limited and prices are high with the need for reservations highlighting that seats may not always be available. There's also feedback suggesting that certain dishes, like the frozen carpaccio, affect the overall dining experience negatively. Breakfast received mixed feedback; it ranges from being described as “very good” to just "okay."
For those who plan to dine at the hotel, it's worth noting that directly booking with the hotel can bring menu discounts. Overall, though not without its flaws, the restaurant at Hotel Dubrovnik serves up a generally positive culinary experience with a particular emphasis on quality evening meals.
Rooms
The guest reviews for Hotel Dubrovnik paint a largely positive picture of the hotel's rooms with frequent praise for their spaciousness, cleanliness and comfort. Many guests highlighted the large room sizes and modern, well-equipped facilities, including comfortable beds and clean bathrooms. Rooms in the newer part of the hotel and those with views of central points like Ban Jelačić Square provided particularly enjoyable stays.
Several reviews noted the rooms to be quiet, contributing to a peaceful atmosphere. Despite some older and smaller rooms requiring updates and better lighting, guests who stayed in renovated or newer rooms had a much more favorable experience. Cleanliness was consistently commended with rooms often described as tidy, modern and well-maintained.
Moreover, amenities like fast Wi-Fi, air conditioning and well-appointed furnishings added to guest satisfaction. However, some rooms showed signs of wear such as outdated decor, minimal lighting and occasional noise from the street or insufficient soundproofing. There were also minor issues with some rooms lacking promised features like kettles or slippers.
Overall, Hotel Dubrovnik offers a variety of rooms that cater well to different preferences with the newer and renovated rooms being the clear favorites among guests for their comfort, modern design and spaciousness.
Beds
Hotel Dubrovnik has garnered widespread praise for its beds, often described as comfortable and welcoming. Many guests have highlighted the large and spacious beds, emphasizing their comfort and cleanliness. The bedding frequently receives compliments for being visually appealing and providing a cozy sleep environment. The hotel ensures baby beds are ready upon arrival, enhancing the convenience for guests traveling with infants.
However, the reviews also indicate a few inconsistencies. Some guests experienced issues with pillow quality, mentioning they were either too big or too soft. There are scattered remarks about the firmness of the mattresses with a few guests finding them either too hard or lumpy. Despite these occasional critiques, the overwhelming sentiment is positive with many visitors claiming they have never slept so comfortably at a hotel. The term "super comfortable" appears frequently, reinforcing the general satisfaction with the bedding arrangements.
Overall, Hotel Dubrovnik seems to succeed in offering a pleasant sleeping experience with most guests leaving well-rested and content with their accommodations.
Cleanliness
Hotel Dubrovnik consistently receives high praise for its cleanliness. Guest reviews emphasize the hotel's meticulously clean and well-maintained rooms and facilities. Words like very clean, spotlessly clean and impeccably clean frequently appear in descriptions of the rooms, bathrooms and common areas. Many reviews highlight that the rooms are not only clean but also spacious and comfortable, often praising the hygiene standards as impeccable. The rooms are consistently described as being cleaned thoroughly with fresh linens and daily maintenance being the norm.
Guests also appreciate the hotel's adherence to Covid-19 protocols, as well as the general tidiness of both the interior and exterior grounds. Some reviews do mention the need for renovations and better maintenance in certain areas, but these are overshadowed by the predominant feedback on the hotel's overall cleanliness and upkeep. From common areas to individual rooms, the cleanliness standard at Hotel Dubrovnik is held in high regard, making it a welcoming place for those who prioritize a clean and tidy stay.
Staff
In the heart of the city, Hotel Dubrovnik stands out for its exceptional hospitality, consistently praised by its guests for a remarkable staff. The reviews frequently highlight the professionalism, warmth and attentiveness of the hotel personnel, particularly those at the reception who are described as helpful, friendly and always ready to assist. The check-in and check-out processes are noted for being smooth and efficient, contributing greatly to a seamless guest experience.
The kindness and availability of the staff leave a lasting impression with many reviews specifically mentioning their courteous and pleasant demeanor. The hotel's personnel excel in customer service, showing a high level of professionalism whether managing the front desk, attending in the dining area or providing housekeeping services.
Guests appreciate the staff's proactive approach, often going above and beyond to meet their needs, such as arranging transportation, packing early breakfasts and helping with COVID-related travel requirements. This service-minded attitude and the ability to offer informed recommendations add significant value to the guests' stay.
Overall, Hotel Dubrovnik delivers an admirable blend of friendliness, efficiency and professional service, ensuring guests feel well-cared for from the moment they arrive until their departure, making it a commendable choice for those seeking excellent service in a central location.
Wi-Fi
Hotel Dubrovnik boasts a generally positive reputation for its Wi-Fi services among guests. The Wi-Fi is often described as strong, stable and efficient with many reviewers noting that it rarely experiences outages. Free high-speed internet is provided throughout the hotel, even extending to public areas like the lobby.
Many guests found the Wi-Fi to be fast and reliable enough for streaming, offering a strong and consistent signal in most areas of the hotel. It's frequently mentioned that the internet connection works well with descriptions like "strong and secure" and "quick and consistent" appearing multiple times.
However, there are occasional mentions of weak or unreliable Wi-Fi in certain rooms and a few reviews pointed out instances of bad or poor connections. Despite these minor issues, the overall consensus remains positive, emphasizing the availability of free Wi-Fi that works efficiently and fulfills the needs of most guests.
Gym
Hotel Dubrovnik offers a gym facility that has been positively recognized for its functionality and the essentials it provides. Though the fitness center is on the smaller side, it is well kept and modern, featuring good quality yoga mats and plenty of hand weights. The gym is adequately equipped and meets the basic needs of guests looking for a quick workout during their stay. Additionally, the fitness center is available for free use and is generally well-sanitized, contributing to a pleasant workout environment. Some reviewers pointed out that the gym feels somewhat dated and could benefit from better equipment and a bit more attention to hygiene. Despite these observations, the gym remains a satisfactory option for maintaining fitness while staying at the hotel.
Parking
Hotel Dubrovnik offers a range of parking solutions for its guests with convenient options nearby. Parking is available both on-site and off-site, providing flexibility for travelers. Many guests found the parking to be easy to navigate and located just a short distance from the hotel, ranging from 100 meters to a block away. Private parking spaces are also accessible, adding an extra layer of security for visitors' vehicles.
However, it's important to note that parking at the hotel comes with an additional cost and several visitors have remarked on the high expense, particularly for premium spots. The extra charges have been mentioned frequently with some finding the costs to be excessively high. Despite this, many reviews praise the hotel's organization and the helpfulness of the staff in providing clear directions and support for parking arrangements.
While the parking options are suitable and convenient, the signage to locate the parking lots could be improved, as some guests noted difficulties in finding them initially. Overall, the parking experience at Hotel Dubrovnik is generally positive with proximity and availability being significant advantages, albeit at a relatively high price.
Nightlife
Hotel Dubrovnik is situated in the heart of a vibrant nightlife scene, perfect for those looking to experience the city's energetic atmosphere. It's surrounded by numerous bars and restaurants, making it easy for guests to immerse themselves in local entertainment. The hotel's central location means that all the main sights are within walking distance, allowing visitors to seamlessly transition from day exploration to evening fun.
Guests can enjoy great nightlife options visible right from their windows, reflecting the bustling activity just outside. The staff at the hotel are noted for providing good nightlife suggestions, ensuring that visitors can make the most of their evenings. Whether interested in lively bars or dining options, there's always something happening around the area.
However, it's worth noting that the active nightlife does come with some street noise, which might be a consideration for those sensitive to sound. The hotel's own bar has received mixed reviews with some finding it too quiet early in the night or referring to it as mediocre. Despite this, the general consensus highlights the availability and quality of nightlife nearby, making Hotel Dubrovnik a prime spot for nightlife enthusiasts.
4 Star
Hotel Dubrovnik offers a mixed experience regarding its four-star rating. Many guests appreciate the overall ambience and some aspects of the service, describing it as a four-star hotel and even exceeding four-star quality in some areas. The hotel often feels like a four-star establishment and is described as perfect for such a rating, delivering a definite four-star experience.
However, several reviews highlight areas where the hotel falls short of the four-star standard. Issues such as outdated rooms, poor breakfast and the absence of basic amenities like kettles, slippers and bathrobes detract from the experience. Some guests noted that certain facilities, including the gym, did not meet four-star expectations and interactions with staff, particularly at reception, sometimes left much to be desired.
The hotel offers good value for money, although some guests felt that the price-performance ratio was not justified, citing the hotel's incomplete status as a four-star accommodation. Despite these shortcomings, Hotel Dubrovnik generally meets its four-star classification, providing an adequate stay for travelers seeking a mid-range hotel experience.
Business
Hotel Dubrovnik has garnered enthusiastic feedback from business travelers for its comprehensive range of facilities and services tailored specifically to their needs. The hotel is consistently praised as a perfect and efficient choice for business stays with many highlighting its excellent value for money. Guests appreciate the hotel's impressive business-friendly location, making it a convenient base for corporate activities.
Special mention is made of the hotel's well-equipped business center, which includes computers and decent WiFi, crucial for uninterrupted work processes. The availability of business rooms and conference facilities further enhances its appeal for those in town for meetings or company events. Moreover, the hotel ensures a smooth and conducive environment for business purposes, adhering to Covid-19 protocols diligently.
The generous buffet offered by the hotel is another plus for business guests, providing them with a satisfying start to their busy day. Despite its many strengths, the hotel does have a minor drawback regarding payment methods; it does not accept contactless payments with phones or watches, requiring a physical card for transactions.
Overall, Hotel Dubrovnik stands out as an excellent choice for business travelers, offering a range of amenities and services that cater effectively to their professional needs.
Accessible
Hotel Dubrovnik boasts impressive accessibility features, ensuring a comfortable stay for guests with disabilities. The facilities are thoughtfully designed to be accessible to all with easy access to various hotel areas. Wheelchair users will find the accessible rooms exceptionally clean and well-maintained and the public spaces are similarly kept in excellent condition. The hotel’s central location provides convenience for exploring nearby attractions and its proximity to the main train station is an added benefit. Notably, accessible paths and rooms are available, making navigation smoother for those in wheelchairs.
However, there are a few areas that could benefit from improvements, particularly the accessible entrance and the parking situation, which some found challenging. Despite this, the overall accessibility received high praise, reflecting the hotel's commitment to accommodating guests with disabilities. The combination of good accessibility and a central, quiet environment makes Hotel Dubrovnik a practical choice for many travelers.
Honeymoon
Hotel Dubrovnik has garnered considerable praise from guests, particularly those celebrating their honeymoons. The hotel is frequently described as perfect and ideal for honeymoon stays with several positive mentions highlighting it as a great venue and destination for newlyweds. Numerous guests have also emphasized the availability of specific honeymoon amenities, reinforcing its status as a premier choice for romantic getaways. Although there is a minor note about the absence of some honeymoon-related offerings, the overall sentiment underscores Hotel Dubrovnik as an excellent spot for honeymooners.
Romantic
Hotel Dubrovnik is celebrated for its unmistakable romantic ambiance, making it a top choice for couples looking to escape. Guests frequently mention the hotel's romantic atmosphere and setting, ideal for creating cherished memories together. The cozy rooms, featuring comfortable beds, add to the intimate feel of the stay. Many praise the romantic views from their hotel rooms and the charming romantic breakfast tables which provide a delightful start to the day. The surrounding area also enhances the experience, offering lovely romantic walks perfect for exploring with a loved one. In essence, Hotel Dubrovnik stands out as an ideal place for a romantic getaway, blending a perfect mix of ambiance, comfort and scenic beauty.
Dog Friendly
Hotel Dubrovnik is highly regarded by pet owners for its commitment to accommodating dogs. Guests have praised the hotel's pet-friendly policies and the comfortable, clean spaces provided for pets. The hotel consistently allowed dogs and many visitors appreciated that their four-legged friends were well treated during their stay.
The hotel features dog-friendly rooms, which guests found to be both clean and welcoming. Additionally, the nearby pet-friendly park was a hit with both dogs and their owners, offering a convenient space for pets to enjoy. Reviewers noted that despite its central location in the city, the hotel ensured a quiet, restful environment.
However, some feedback did indicate that there were additional charges for dog accommodation and a few guests felt there was some inconsistent treatment toward guests with dogs, which was contrary to the hotel's pet-friendly image. Parking was also highlighted as an area with limited options, which could be a point of consideration for future visitors. Nonetheless, the overall response to the hotel's pet-friendly amenities and services remains positive, making it a popular choice for travelers with pets.
No, Hotel Dubrovnik doesn't have any pool.
No, a spa isn't available at Hotel Dubrovnik.
Yes, Hotel Dubrovnik welcomes dogs.
Yes, parking facilities are available at Hotel Dubrovnik.