Hotel Residence
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Summary of reviewsHotel Residence in Zagreb receives high praise across numerous categories, creating a well-rounded and positive guest experience. Its strategic location, though slightly outside the city center, is facilitated by excellent tram and public transport connections that ensure easy and quick access to the heart of Zagreb, typically within 15-20 minutes. Guests appreciate the hotel's proximity to a tram stop and local amenities such as supermarkets, restaurants, a park and a zoo. Additionally, the availability of secure parking adds further convenience for those traveling by car.
The breakfast offerings are a standout feature, frequently described as delicious, abundant and varied. Guests enjoy the wide selection of fresh bread, fruits, vegetables, cold cuts and pancakes. The quality and freshness of the food, along with the professional service and friendly staff, significantly enhance the breakfast experience.
While the hotel's on-site restaurant is currently closed for dinner, the surrounding area compensates with several top-class restaurants offering diverse and delicious dining options within walking distance. This variety in nearby restaurants ensures that guests can savor excellent meals during their stay.
The rooms at Hotel Residence are consistently praised for their spaciousness, cleanliness and modern comfort. They feature cozy beds, sleek furnishings and large, well-equipped bathrooms. The hotel receives high marks for its tidy and well-maintained spaces, although there are occasional mentions of minor maintenance issues like outdated furniture or stained carpets.
The exceptional hospitality of the staff is a highlight of many reviews. Guests frequently commend the staff for their friendly, polite and helpful demeanor, from the reception team to the housekeeping crew. This professional and approachable service greatly enhances the overall guest experience, making stays more enjoyable and hassle-free.
The wellness amenities at Hotel Residence also receive favorable feedback, particularly the excellent spa center with its appreciated saunas and wellness massages. While there are some operational limitations and language barriers regarding brochures, the overall wellness experience aligns well with the hotel’s high standards, offering a good environment to unwind.
Travelers commend the practical and convenient parking facilities, which are free, secure and easy to access. The availability of ample space and the added security features contribute to a stress-free experience for guests arriving by car.
Families find Hotel Residence to be accommodating and comfortable with specific family rooms, spacious and clean accommodations and extensive breakfast offerings catering to varied tastes. The safety of the environment and the availability of amenities such as a relaxing spa make it a suitable choice for family vacations.
Business travelers also rate the hotel highly for its comprehensive amenities and ample meeting spaces, making it an excellent venue for professional stays. Robust business services and a convenient location for transit further solidify its appeal to this segment.
In summary, Hotel Residence provides a well-rounded and positive guest experience, characterized by excellent transport connectivity, varied and high-quality breakfast offerings, spacious and comfortable rooms, exceptional staff service, good wellness facilities, practical parking, family-friendly amenities and robust business services.
Categories
The breakfast offerings are a standout feature, frequently described as delicious, abundant and varied. Guests enjoy the wide selection of fresh bread, fruits, vegetables, cold cuts and pancakes. The quality and freshness of the food, along with the professional service and friendly staff, significantly enhance the breakfast experience.
While the hotel's on-site restaurant is currently closed for dinner, the surrounding area compensates with several top-class restaurants offering diverse and delicious dining options within walking distance. This variety in nearby restaurants ensures that guests can savor excellent meals during their stay.
The rooms at Hotel Residence are consistently praised for their spaciousness, cleanliness and modern comfort. They feature cozy beds, sleek furnishings and large, well-equipped bathrooms. The hotel receives high marks for its tidy and well-maintained spaces, although there are occasional mentions of minor maintenance issues like outdated furniture or stained carpets.
The exceptional hospitality of the staff is a highlight of many reviews. Guests frequently commend the staff for their friendly, polite and helpful demeanor, from the reception team to the housekeeping crew. This professional and approachable service greatly enhances the overall guest experience, making stays more enjoyable and hassle-free.
The wellness amenities at Hotel Residence also receive favorable feedback, particularly the excellent spa center with its appreciated saunas and wellness massages. While there are some operational limitations and language barriers regarding brochures, the overall wellness experience aligns well with the hotel’s high standards, offering a good environment to unwind.
Travelers commend the practical and convenient parking facilities, which are free, secure and easy to access. The availability of ample space and the added security features contribute to a stress-free experience for guests arriving by car.
Families find Hotel Residence to be accommodating and comfortable with specific family rooms, spacious and clean accommodations and extensive breakfast offerings catering to varied tastes. The safety of the environment and the availability of amenities such as a relaxing spa make it a suitable choice for family vacations.
Business travelers also rate the hotel highly for its comprehensive amenities and ample meeting spaces, making it an excellent venue for professional stays. Robust business services and a convenient location for transit further solidify its appeal to this segment.
In summary, Hotel Residence provides a well-rounded and positive guest experience, characterized by excellent transport connectivity, varied and high-quality breakfast offerings, spacious and comfortable rooms, exceptional staff service, good wellness facilities, practical parking, family-friendly amenities and robust business services.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Business Hotel
Hotel with Parking
Small Hotel
3-Star Hotel
Guest Reviews
Hotel Residence offers a strategically convenient location for visitors looking to explore Zagreb, despite being somewhat distant from the city center. Its standout feature is the excellent tram connection with a tram stop just a few steps away from the hotel. This makes reaching the downtown area quick and easy, typically within 15-20 minutes and at an affordable fare of around 1.5 euros.
Guests appreciate the proximity to public transport, including buses and commend the direct tram line that facilitates a smooth commute into Zagreb’s heart. The hotel is situated on a main road, providing easy access but also contributing to a somewhat busy environment. For those traveling with vehicles, the availability of parking is a significant advantage.
The local area around the hotel features various amenities, including a supermarket, several restaurants with diverse menus and a nearby park and zoo, making it a practical choice for short stays or transits through Zagreb. While some reviews mention the location is not ideal or somewhat out of town, the efficient public transport links offset this concern.
Overall, Hotel Residence's location is praised for its convenience and accessibility, particularly for those relying on trams to navigate the city, along with the added benefits of peaceful, spacious rooms and useful nearby facilities.
Hotel Residence receives high praise for its breakfast offerings. Guests frequently describe the breakfast as delicious, abundant and varied with many noting the wide selection available. The breakfast buffet includes fresh bread, fruits, a variety of vegetables, cold cuts and even pancakes, catering to diverse dietary needs. Many appreciate the freshness and quality of the food with the breakfast often described as exceptional, fantastic and one of the best. The professional service and friendly staff also enhance the breakfast experience.
While there are occasional mentions of limited variety and some instances of cold food, the overall feedback is overwhelmingly positive. The breakfast is highlighted as a significant feature with a selection that's replenished regularly, ensuring no shortage for guests. Cleanliness is consistently mentioned in conjunction with the breakfast, adding to the overall satisfaction.
In summary, the breakfast at Hotel Residence stands out as a major highlight for guests, characterized by its variety, quality and generous portions. It certainly contributes to the hotel's positive reputation and is frequently recommended.
Hotel Residence offers access to a delightful dining experience both on-site and in its vicinity. Although the hotel's restaurant is currently closed for dinner, guests rave about the nearby culinary options. Notably, two top-class restaurants within 200 meters stand out, along with other excellent establishments such as Konoba Veranda and Verona Due. The area boasts a rich menu, ensuring that guests can enjoy delicious food at nearby locations. Additionally, the option for a tasty dinner is readily available, reinforcing the convenience and variety that guests can expect during their stay.
Hotel Residence consistently earns high marks for its spacious and clean rooms. Guests frequently note the generous room sizes, describing them as very large, well-equipped and beautifully decorated. The accommodations offer a sense of comfort with modern amenities, including cozy beds and sleek furnishings. The spacious bathrooms, often featuring separate showers and bathtubs, add to the overall convenience and luxury, even including dual sinks in some cases.
In terms of cleanliness, the hotel generally receives favorable reviews with many guests appreciating the tidy and well-maintained spaces. However, a few reviews indicate occasional lapses, particularly with stained carpets and outdated furniture. While the hotel's classy decor and luxury appearances are a hit, there are occasional mentions of rooms not meeting expectations in cleanliness and maintenance.
Staff hospitality is another strong point with helpful and friendly staff frequently mentioned. The hotel’s location is noted to be convenient for transit, albeit a bit distant from the city center, making it a suitable choice for those who don't mind a short commute.
The breakfast experience garners both praise and suggestions for improvement, particularly in the variety of fruit options. Despite minor issues like the lack of bathroom outlet power points or an underwhelming mattress for some, the overall impression of Hotel Residence is that of a comfortable, spacious and clean place to stay with a touch of modern luxury.
Hotel Residence has garnered positive feedback for its beds with many guests praising them for being very comfortable, providing restful sleep, especially after long travels. The rooms are described as clean, spacious and well-furnished, contributing to a pleasant and comfortable stay. Guests appreciated the ample supply of pillows and noted that the beds were large, clean and generally supportive without being overly soft.
However, a few reviews mentioned areas for improvement. Some guests found the mattresses slightly stiff or the beds a bit hard and there were occasional remarks about worn-out beds or high pillows. Nonetheless, the overall consensus is that Hotel Residence offers a comfortable and clean environment with rooms and beds that enable guests to relax and unwind effectively.
Hotel Residence stands out for its impeccable cleanliness and courteous staff. Guests consistently describe the hotel as very clean with rooms that are spotless and tidy. The staff receive high marks for their friendliness and helpfulness, contributing to the overall positive experience. Breakfast is noted as very good with a commendable range of options.
The hotel's location is advantageous for those visiting attractions like the zoo and it's well-connected to the city center by tram. On-site parking is another convenient feature for those traveling by car.
While most reviews praise the hotel's cleanliness, some mention issues like dusty rooms, old and stained carpets and occasional maintenance problems such as non-soundproof windows and a malfunctioning refrigerator. However, the majority of guests find the cleanliness to be top-notch, making it a comfortable and pleasant place to stay.
Despite minor setbacks, Hotel Residence has received many positive remarks for its clean accommodations, effective housekeeping and good facilities, making it a reliable choice for visitors.
The staff at Hotel Residence consistently receive rave reviews for their exceptional hospitality. Guests frequently highlight how friendly, polite and helpful the staff members are with many describing them as professional and approachable. The reception staff, in particular, are frequently mentioned for their warm and accommodating demeanor, ensuring that check-ins and inquiries are smooth and pleasant.
The night porter is commended for being both friendly and helpful and the hotel's management receives praise for their attentiveness. Across various reviews, the staff are noted for their elevated service and skill in handling guest requests, including providing clear explanations about public transport and helping with directions. Guests feel well taken care of, often expressing gratitude for the staff’s willingness to go above and beyond.
The friendly and welcoming atmosphere created by the staff is complemented by cordial service throughout the hotel. From the front desk to the housekeeping team, the interactions are marked by kindness and a genuine desire to assist. This excellent service significantly enhances the overall guest experience, making stays at Hotel Residence enjoyable and hassle-free.
While the feedback is overwhelmingly positive, one review mentioned a cold and limited breakfast, but even then, the staff's warmth and helpful nature continue to leave a lasting favorable impression. In summary, the staff at Hotel Residence stand out for their exceptional service, friendly interactions and professional approach, making the hotel a top choice for travelers seeking a welcoming environment.
Hotel Residence offers a range of wellness amenities that have garnered positive feedback from guests. The spa center is notably excellent with standout features such as the saunas being particularly appreciated. Guests have highlighted the wellness massages as worth recommending and have described them as really good. The wellness area as a whole has been praised for its quality and the staff's professionalism has been noted.
However, certain aspects could be improved. The spa has specific operational hours, opening late on Mondays and closing entirely on Sundays, which may not align with every guest's schedule. Some guests also mentioned a lack of English brochures, making it challenging to navigate the offerings and pricing if one doesn't understand Croatian. Additionally, noise from a machine room beneath the spa has been a minor inconvenience for some.
Despite these drawbacks, the overall experience at the spa aligns well with the hotel's high standards, offering a good environment to unwind after work or sightseeing.
Travelers frequently highlight the practicality and convenience of parking at Hotel Residence. Many reviews commend the availability of free parking, which is a significant advantage for guests who arrive by car. The parking area is described as safe, well-lit and monitored by video surveillance, adding an extra layer of security and peace of mind.
Finding a parking spot is often reported as easy and stress-free with ample space provided for both cars and motorcycles right next to the hotel. Guests appreciated the ease of access and the fact that parking is included, enhancing the overall convenience and experience of their stay.
However, some reviews mention that the parking lot has barriers making access challenging at times. A few guests found the parking area to be small or poorly organized. Despite these occasional drawbacks, the majority of feedback regarding the parking is positive with travelers finding it to be a valuable and hassle-free feature of Hotel Residence.
Hotel Residence has garnered praise from guests for its family-friendly atmosphere and amenities. Visitors frequently mentioned the hotel's comprehensive services tailored to families, highlighting its suitability for those traveling with children. The hotel offers spacious, clean rooms, including specific family rooms which are perfect for accommodating larger groups. The comfortable beds with plenty of pillows and separate shower and bathtub facilities add to the convenience and comfort of the stay.
Guests also appreciated the extensive breakfast offerings, ensuring that even picky eaters and young children find something to enjoy. The staff at Hotel Residence consistently receive high marks for their helpfulness and professionalism, contributing to an elevated guest experience. There are additional amenities like the great spa which can serve as a relaxing retreat for parents.
Located conveniently on the main tram line, the hotel provides easy access to local attractions, making it an ideal spot for short, enjoyable stays. Safety is also a noted feature, allowing families to feel secure during their visit. Despite some minor issues such as poor window insulation, the overall sentiment is that Hotel Residence is a great choice for families seeking a comfortable and accommodating place for their holidays.
Hotel Residence stands out as a top choice for business travelers due to its exceptional amenities and ample meeting spaces. It is highly regarded for its comprehensive range of services and facilities that cater specifically to the needs of professional guests. Business amenities are robust, making it an excellent venue for meetings and ideal for those in transit. Travelers consistently praise it as a nice place for business activities, reaffirming its reputation as a suitable hotel for professional stays.
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Location
Guests appreciate the proximity to public transport, including buses and commend the direct tram line that facilitates a smooth commute into Zagreb’s heart. The hotel is situated on a main road, providing easy access but also contributing to a somewhat busy environment. For those traveling with vehicles, the availability of parking is a significant advantage.
The local area around the hotel features various amenities, including a supermarket, several restaurants with diverse menus and a nearby park and zoo, making it a practical choice for short stays or transits through Zagreb. While some reviews mention the location is not ideal or somewhat out of town, the efficient public transport links offset this concern.
Overall, Hotel Residence's location is praised for its convenience and accessibility, particularly for those relying on trams to navigate the city, along with the added benefits of peaceful, spacious rooms and useful nearby facilities.
Breakfast
While there are occasional mentions of limited variety and some instances of cold food, the overall feedback is overwhelmingly positive. The breakfast is highlighted as a significant feature with a selection that's replenished regularly, ensuring no shortage for guests. Cleanliness is consistently mentioned in conjunction with the breakfast, adding to the overall satisfaction.
In summary, the breakfast at Hotel Residence stands out as a major highlight for guests, characterized by its variety, quality and generous portions. It certainly contributes to the hotel's positive reputation and is frequently recommended.
Dinner
Rooms
In terms of cleanliness, the hotel generally receives favorable reviews with many guests appreciating the tidy and well-maintained spaces. However, a few reviews indicate occasional lapses, particularly with stained carpets and outdated furniture. While the hotel's classy decor and luxury appearances are a hit, there are occasional mentions of rooms not meeting expectations in cleanliness and maintenance.
Staff hospitality is another strong point with helpful and friendly staff frequently mentioned. The hotel’s location is noted to be convenient for transit, albeit a bit distant from the city center, making it a suitable choice for those who don't mind a short commute.
The breakfast experience garners both praise and suggestions for improvement, particularly in the variety of fruit options. Despite minor issues like the lack of bathroom outlet power points or an underwhelming mattress for some, the overall impression of Hotel Residence is that of a comfortable, spacious and clean place to stay with a touch of modern luxury.
Beds
However, a few reviews mentioned areas for improvement. Some guests found the mattresses slightly stiff or the beds a bit hard and there were occasional remarks about worn-out beds or high pillows. Nonetheless, the overall consensus is that Hotel Residence offers a comfortable and clean environment with rooms and beds that enable guests to relax and unwind effectively.
Cleanliness
The hotel's location is advantageous for those visiting attractions like the zoo and it's well-connected to the city center by tram. On-site parking is another convenient feature for those traveling by car.
While most reviews praise the hotel's cleanliness, some mention issues like dusty rooms, old and stained carpets and occasional maintenance problems such as non-soundproof windows and a malfunctioning refrigerator. However, the majority of guests find the cleanliness to be top-notch, making it a comfortable and pleasant place to stay.
Despite minor setbacks, Hotel Residence has received many positive remarks for its clean accommodations, effective housekeeping and good facilities, making it a reliable choice for visitors.
Staff
The night porter is commended for being both friendly and helpful and the hotel's management receives praise for their attentiveness. Across various reviews, the staff are noted for their elevated service and skill in handling guest requests, including providing clear explanations about public transport and helping with directions. Guests feel well taken care of, often expressing gratitude for the staff’s willingness to go above and beyond.
The friendly and welcoming atmosphere created by the staff is complemented by cordial service throughout the hotel. From the front desk to the housekeeping team, the interactions are marked by kindness and a genuine desire to assist. This excellent service significantly enhances the overall guest experience, making stays at Hotel Residence enjoyable and hassle-free.
While the feedback is overwhelmingly positive, one review mentioned a cold and limited breakfast, but even then, the staff's warmth and helpful nature continue to leave a lasting favorable impression. In summary, the staff at Hotel Residence stand out for their exceptional service, friendly interactions and professional approach, making the hotel a top choice for travelers seeking a welcoming environment.
Spa
However, certain aspects could be improved. The spa has specific operational hours, opening late on Mondays and closing entirely on Sundays, which may not align with every guest's schedule. Some guests also mentioned a lack of English brochures, making it challenging to navigate the offerings and pricing if one doesn't understand Croatian. Additionally, noise from a machine room beneath the spa has been a minor inconvenience for some.
Despite these drawbacks, the overall experience at the spa aligns well with the hotel's high standards, offering a good environment to unwind after work or sightseeing.
Parking
Finding a parking spot is often reported as easy and stress-free with ample space provided for both cars and motorcycles right next to the hotel. Guests appreciated the ease of access and the fact that parking is included, enhancing the overall convenience and experience of their stay.
However, some reviews mention that the parking lot has barriers making access challenging at times. A few guests found the parking area to be small or poorly organized. Despite these occasional drawbacks, the majority of feedback regarding the parking is positive with travelers finding it to be a valuable and hassle-free feature of Hotel Residence.
Family
Guests also appreciated the extensive breakfast offerings, ensuring that even picky eaters and young children find something to enjoy. The staff at Hotel Residence consistently receive high marks for their helpfulness and professionalism, contributing to an elevated guest experience. There are additional amenities like the great spa which can serve as a relaxing retreat for parents.
Located conveniently on the main tram line, the hotel provides easy access to local attractions, making it an ideal spot for short, enjoyable stays. Safety is also a noted feature, allowing families to feel secure during their visit. Despite some minor issues such as poor window insulation, the overall sentiment is that Hotel Residence is a great choice for families seeking a comfortable and accommodating place for their holidays.
Business
No, Hotel Residence doesn't have any pool.
Yes, a spa is available at Hotel Residence.
No, Hotel Residence doesn't allow dogs.
Yes, parking facilities are available at Hotel Residence.
No, Hotel Residence doesn't have a gym.
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