Timeout Heritage Hotel Zagreb
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Summary of reviewsTimeout Heritage Hotel Zagreb is highly praised for its exceptional central location, placing guests in the heart of Zagreb. The hotel's proximity to the main square, historic sites and entertainment options, combined with vibrant surroundings like the rooftop terrace bar, make it an ideal choice for leisure and party-loving visitors alike. The strategic location ensures easy access to restaurants, shops and public transportation, allowing convenient exploration of the city.
The breakfast offerings receive mixed feedback with many guests appreciating the good variety, hearty meals and ample options including local fruits and homemade cakes. However, there are mentions of limitations in choices and occasional issues like cold food and poor coffee quality. The breakfast room, at times, can seem cramped and affected by lingering smoke from bar activities.
Timeout Heritage Hotel Zagreb’s dining experience is energetic and diverse. The ground floor restaurant is noted for its excellent and affordable meals from breakfast to dinner, while the rooftop bar is a standout with amazing views and lively weekend disco parties. Although the food quality is high, there are occasional noise issues due to the bustling nightlife and a desire for a greater variety of dishes.
The rooms receive favorable comments for being spacious, stylish and comfortable, showcasing a modern industrial-chic aesthetic. Many guests appreciate the comfortable beds and well-equipped amenities, though noise from surrounding bars and occasional cleanliness and maintenance issues are noted. Despite some minor drawbacks, the rooms provide a trendy and comfortable environment for guests.
Cleanliness is generally commendable with many guests finding their rooms to be clean, spacious and comfortable, though there are some reports of incomplete room cleaning and neglected common areas. The friendly and approachable staff contribute significantly to the hotel’s welcoming atmosphere with many guests highlighting their professionalism, multilingual skills and willingness to help.
The hotel's WiFi is positively reviewed for being strong and reliable with many guests praising its speed and consistency. The beds receive mostly positive feedback for their comfort and quality, although there are occasional complaints about bed size and cleanliness.
However, many guests feel that Timeout Heritage Hotel Zagreb falls short of typical four-star standards. There are criticisms about the lack of amenities, noise issues and the overall atmosphere being more suited to a youth hostel than a luxury hotel. Despite these concerns, some guests do appreciate certain aspects like cleanliness and comfort.
For business travelers, the hotel provides convenient amenities like conference rooms and meeting spaces, though the noise and nightlife may not be ideal for work-focused guests. The historic charm of the hotel's location in the old town adds to its appeal, providing a rich cultural backdrop for guests.
In summary, Timeout Heritage Hotel Zagreb excels in its central location, stylish rooms and vibrant atmosphere, making it a great option for those looking to explore Zagreb and enjoy the city's nightlife. However, the hotel could benefit from addressing certain areas to better meet the four-star expectations.
Categories
The breakfast offerings receive mixed feedback with many guests appreciating the good variety, hearty meals and ample options including local fruits and homemade cakes. However, there are mentions of limitations in choices and occasional issues like cold food and poor coffee quality. The breakfast room, at times, can seem cramped and affected by lingering smoke from bar activities.
Timeout Heritage Hotel Zagreb’s dining experience is energetic and diverse. The ground floor restaurant is noted for its excellent and affordable meals from breakfast to dinner, while the rooftop bar is a standout with amazing views and lively weekend disco parties. Although the food quality is high, there are occasional noise issues due to the bustling nightlife and a desire for a greater variety of dishes.
The rooms receive favorable comments for being spacious, stylish and comfortable, showcasing a modern industrial-chic aesthetic. Many guests appreciate the comfortable beds and well-equipped amenities, though noise from surrounding bars and occasional cleanliness and maintenance issues are noted. Despite some minor drawbacks, the rooms provide a trendy and comfortable environment for guests.
Cleanliness is generally commendable with many guests finding their rooms to be clean, spacious and comfortable, though there are some reports of incomplete room cleaning and neglected common areas. The friendly and approachable staff contribute significantly to the hotel’s welcoming atmosphere with many guests highlighting their professionalism, multilingual skills and willingness to help.
The hotel's WiFi is positively reviewed for being strong and reliable with many guests praising its speed and consistency. The beds receive mostly positive feedback for their comfort and quality, although there are occasional complaints about bed size and cleanliness.
However, many guests feel that Timeout Heritage Hotel Zagreb falls short of typical four-star standards. There are criticisms about the lack of amenities, noise issues and the overall atmosphere being more suited to a youth hostel than a luxury hotel. Despite these concerns, some guests do appreciate certain aspects like cleanliness and comfort.
For business travelers, the hotel provides convenient amenities like conference rooms and meeting spaces, though the noise and nightlife may not be ideal for work-focused guests. The historic charm of the hotel's location in the old town adds to its appeal, providing a rich cultural backdrop for guests.
In summary, Timeout Heritage Hotel Zagreb excels in its central location, stylish rooms and vibrant atmosphere, making it a great option for those looking to explore Zagreb and enjoy the city's nightlife. However, the hotel could benefit from addressing certain areas to better meet the four-star expectations.
Historic Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Free Wi-Fi
Business Hotel
4-Star Hotel
Guest Reviews
Timeout Heritage Hotel Zagreb is celebrated for its exceptional central location, making it an ideal base for exploring the city. Nestled right in the heart of Zagreb, it offers easy access to the main square, historic sites, the old town and numerous cultural and entertainment attractions. Guests consistently highlight the unbeatable proximity to restaurants, shops and public transportation, which allows for convenient exploration on foot or by tram. The hotel's vibrant surroundings, including a cool rooftop terrace bar, enhance the overall experience, making it a top choice for both leisure and party-loving visitors. Its strategic positioning ensures that everything is just moments away, solidifying its reputation as one of the best-located accommodations in Zagreb.
Timeout Heritage Hotel Zagreb receives mixed feedback regarding its breakfast offerings. On the positive side, many guests commend the breakfast, describing it as good, varied, copious, generous, hearty and delicious. The breakfast buffet is well appreciated for providing plentiful options, including sweet and savory dishes and maintaining a refreshing rotation of foods that prevent monotony for those staying multiple nights. Guests also find value in the fact that the breakfast includes a decent selection of homemade cakes and local fruits.
However, some reviews point to areas in need of improvement. Several guests note that the breakfast can be basic with limited options and occasional issues such as cold food, minimalistic choices and poor coffee quality. The breakfast room has received criticism for being cramped, dark, cold and sometimes permeated with lingering smoke from the bar and nightclub activities of the previous night. A few guests found the breakfast service to be below par with reports of food running out and not being promptly replenished by staff.
The overall sentiment is that although the breakfast has its highlights, there are inconsistencies in the quality and experience that the hotel might benefit from addressing to meet the expectations typical of a 4-star establishment.
Timeout Heritage Hotel Zagreb offers a vibrant and diverse dining experience that caters to both gastronomes and party enthusiasts. The hotel restaurant on the ground floor provides excellent food with a cozy ambiance, featuring a delicious and affordable menu that spans from breakfast to dinner. Guests appreciate the convenient and tasty daily menus and the delightful cocktails.
The rooftop bar stands out as a highlight, delivering amazing views, great drinks and a lively atmosphere, especially on Friday and Saturday nights when it transforms into a disco party venue. The alternative decor and interesting interior add to the unique dining experience.
While the food quality receives high praise, some guests note that the restaurant could benefit from a greater variety of dishes. There are occasional issues with noise due to the lively bar and nightclub scene and the restaurant's services can sometimes fall short for hotel guests during peak times.
Guests are also drawn to the hotel's multiple bars, including a bustling courtyard that doubles as an entertainment space. Despite a few minor drawbacks, such as loud music and occasional shortages after busy nights, the overall vibe remains inviting and energetic, making Timeout Heritage Hotel Zagreb a lively destination for dining and socializing.
Timeout Heritage Hotel Zagreb receives varied feedback regarding its rooms with notable positive remarks on their size and style. Many guests found the rooms spacious, clean and comfortable, often praising the unique and modern decor that features an industrial-chic aesthetic with elements like high ceilings, black and gold accents and newspaper cutout wallpapers. The beds were frequently described as very comfortable and the showers as having great pressure, although their size was sometimes deemed insufficient.
Guests appreciated the hotel's high attention to sustainability, diversity and urban culture. Rooms often came equipped with all necessary amenities, including a minibar, safe, air conditioning and Wi-Fi, making stays pleasant and convenient. The hotel’s location was also highlighted positively, offering easy access to local attractions and vibrant street views, although sometimes at the cost of noise from the surrounding lively bars and clubs.
However, cleanliness and maintenance issues were recurring points of dissatisfaction. Some rooms were reported to be dusty or inadequately cleaned with poorly maintained facilities and lingering unpleasant odors. The dark decor and minimal lighting in some rooms were not to everyone's taste and the noise from an upstairs club could be disruptive. Rooms with creative layouts, while interesting, were sometimes seen as cramped or impractical, especially shower spaces and smaller rooms.
Despite certain shortcomings regarding noise and occasional lapses in housekeeping, the hotel’s rooms generally provided a stylish, spacious and comfortable environment, appealing to guests looking for a trendy, centrally-located stay in Zagreb.
Timeout Heritage Hotel Zagreb has garnered a variety of reviews regarding its beds, largely leaning towards positive remarks. Many guests have noted that the beds are comfortable with several describing them as "really comfortable" and "super comfortable." The mattresses received praise for their quality and firmness, contributing to an overall good night's sleep. Positive feedback also highlighted that both the beds and the bedding were clean and cozy, adding to the charming and pleasant stay, especially for families in bunk bed arrangements.
However, there are mentions of certain limitations. Some guests found single beds to be too small and a few noted that double beds comprised two single mattresses, rather than a queen-sized one. Complaints included narrow beds and occasional discomfort due to hard or creaky beds. A few reviews also pointed out issues with cleanliness, such as long hairs in the bed or bed linens that weren’t replaced frequently enough.
Overall, the hotel succeeds in providing a comfortable bed experience for most guests, despite some occasional setbacks with bed size and cleanliness.
The guest reviews of Timeout Heritage Hotel Zagreb predominantly emphasize its cleanliness, often highlighting the rooms as clean, spacious, comfortable and well-equipped. Various guests noted that their rooms were cleaned every day, met personal cleanliness standards and were even spotless. Many others found the rooms to be cozy and modern, aligning with their expectations of a tidy and well-kept environment.
Despite these positive sentiments, there were recurring issues mentioned by some guests that should not be overlooked. Instances of incomplete or delayed room cleaning were reported with specific remarks about dust accumulation, spider webs and leftover items from previous occupants. Common areas, such as the reception and breakfast room, also fell short in terms of cleanliness, showing signs of wear and neglect. Displeasing odors of cigarette smoke and other smells were pervasive in parts of the hotel, detracting from the overall cleanliness experience.
In summary, while many guests found the Timeout Heritage Hotel Zagreb to maintain a commendable level of cleanliness in individual rooms, there are notable areas for improvement, particularly in the upkeep of common spaces and consistency in daily room cleaning.
Timeout Heritage Hotel Zagreb is notable for its young, vibrant and friendly staff, who consistently receive high praise from guests. Frequent comments highlight the staff's welcoming and approachable nature with many mentioning their kindness, warmth and willingness to help at any hour.
The hotel employs a diverse, international team that often impresses visitors with their multilingual skills and professional demeanor. Guests frequently describe the staff as polite, professional and attentive, capable of addressing needs promptly and efficiently. The reception team is particularly noted for being accommodating and informative, often going beyond expectations to ensure guest satisfaction.
Despite the predominantly positive feedback, there are occasional mentions of shortcomings such as slow service and lapses in professionalism. However, these instances seem to be exceptions rather than the norm. Overall, the staff's friendly and helpful attitude significantly contributes to the hotel's welcoming atmosphere, making guests feel at home during their stay.
Reviews of the WiFi at Timeout Heritage Hotel Zagreb are generally positive with many guests highlighting strong and reliable connections throughout the hotel. Guests frequently mention that the WiFi was good, consistent and functional with descriptions of it being excellent, fantastic and superb. Additionally, several reviews note the WiFi's speed, describing it as very fast and uninterrupted. Despite some mentions of variability and intermittent issues, the majority of comments indicate a satisfactory experience with the hotel's internet service, emphasizing its reliability and good speed. Overall, the feedback suggests that the hotel provides a robust and dependable WiFi experience for its guests.
Timeout Heritage Hotel Zagreb is frequently described by guests as falling short of its four-star rating with numerous reviews questioning the accuracy of its star classification. Many guests express surprise and disappointment, suggesting that the hotel is better suited to a two or three-star rating or even resembling more of a youth hostel.
The rooms, although noted for being tidy and clean, lack essential amenities expected from a four-star establishment, such as sound insulation, cable channels, USB sockets and minibars. The décor has been described as dark and neglected in some areas, notably the lobby and overall, the facilities do not meet the expectations set by a higher-rated hotel.
Breakfast offerings have been critiqued for being standard at best and not living up to the higher-cost expectations. Some guests also mentioned a lack of family-friendly environment and highlighted the presence of nightclubs and a rooftop terrace with loud music, which make the hotel more suitable for younger travelers rather than families looking for a quiet and comfortable stay.
Despite these numerous criticisms, there were occasional mentions of elements such as the bed being satisfactory and at least one review noted a surprising level of luxury and glamour. However, these positive remarks were few and far between in comparison to the overwhelmingly consistent feedback questioning the hotel's four-star status.
In summary, while Timeout Heritage Hotel Zagreb has some merits in cleanliness and certain aspects of its facilities, the general sentiment from guests is clear: the hotel doesn't meet the standards typically associated with a four-star rating.
Timeout Heritage Hotel Zagreb has received various reviews regarding its facilities and services geared towards business travelers. While it is often noted that the hotel may not be ideal for business trips due to the small working areas, noise during the night and its dual role hosting nightlife events, there are several positives highlighted by guests.
The hotel offers conference rooms, meeting rooms and onsite business centers which are seen as convenient for business meetings and small conferences. Additionally, the availability of printers and other office supplies such as notebooks and calendars are beneficial for business-related tasks. The hotel has been described as business-orientated, good for business travelers and convenient for business stays. Its cozy yet professional ambiance, combined with friendly and helpful staff, contributes to a welcoming environment for business guests.
Furthermore, the central location makes it an ideal spot for business meetings and events. Despite some limitations, the hotel has positive attributes for those looking to combine work with leisure. The hotel’s amenities like comfortable mattresses and well-furnished rooms add to the overall positive experience for business guests. It comes recommended for business travelers who might also enjoy the vibrant atmosphere it offers.
Timeout Heritage Hotel Zagreb is nestled in the heart of the old town, in a prime location that makes it a key spot for exploring the historical depths of Zagreb. The hotel itself is set in a historic building on an ancient site, reflecting a rich history that enhances the charm of the place. This heritage building is surrounded by preserved old structures and beautiful architecture, giving guests a true sense of the city’s historical essence.
Though some reviews mentioned the hotel's concrete floor and contemporary theme, the historic significance of its location remains a standout feature. The proximity to small cobblestone streets and popular landmarks makes the hotel an ideal base for exploring the old town of Zagreb. Additionally, its creative decoration merges modernity with historical elements, providing an interesting ambiance for visitors.
The hotel houses an array of amenities, including a trendy bar, a rooftop bar, an indoor garden bar and a nightclub in the basement, offering an all-in-one experience for guests. Being centrally situated and close to the local fruit and vegetable market, cafes, nightclubs and shops, it is a perfect spot for anyone looking to dive into the dynamic yet historic spirit of Zagreb.
Timeout Heritage Hotel Zagreb offers a charming and intimate atmosphere that is perfect for a romantic getaway. The hotel features a beautiful rooftop, ideal for enjoying stunning views and creating memorable moments with a loved one. The romantic courtyard ambiance further adds to the allure, providing a serene setting for an evening under the stars.
Guests have found the rooms to be romantically arranged, enhancing the overall experience with their decor and cozy feel. The ambiance throughout the hotel is vibrant and relaxing, making it a great choice for young couples seeking a romantic retreat.
The property also provides special accommodations, although some reviews note the absence of uniquely romantic touches. Despite occasional noise from the bar on the fourth floor, the hotel offers earplugs in the rooms to ensure a restful stay.
Overall, the hotel excels in creating an atmosphere that is both cozy and romantic, making it a wonderful destination for couples looking to spend some quality time together.
Timeout Heritage Hotel Zagreb is consistently acknowledged for its welcoming attitude towards pets, particularly dogs. Guests appreciate its flexible pet policy, affirming that the hotel is completely pet friendly. Many have highlighted that dogs are not only allowed inside but genuinely welcomed, making it an ideal spot for pet owners traveling with their furry companions. The hotel's various areas are noted for being dog friendly, including a unique feature like a dog party on the rooftop.
However, observations about pet-friendliness do vary with some guests noting issues such as dog's hair and occasional disturbances from barking dogs. Despite these minor setbacks, the overall impression remains positive regarding the hotel's inclusivity towards pets, reinforcing its reputation as a pet-friendly destination in Zagreb.
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Location
Breakfast
However, some reviews point to areas in need of improvement. Several guests note that the breakfast can be basic with limited options and occasional issues such as cold food, minimalistic choices and poor coffee quality. The breakfast room has received criticism for being cramped, dark, cold and sometimes permeated with lingering smoke from the bar and nightclub activities of the previous night. A few guests found the breakfast service to be below par with reports of food running out and not being promptly replenished by staff.
The overall sentiment is that although the breakfast has its highlights, there are inconsistencies in the quality and experience that the hotel might benefit from addressing to meet the expectations typical of a 4-star establishment.
Dinner
The rooftop bar stands out as a highlight, delivering amazing views, great drinks and a lively atmosphere, especially on Friday and Saturday nights when it transforms into a disco party venue. The alternative decor and interesting interior add to the unique dining experience.
While the food quality receives high praise, some guests note that the restaurant could benefit from a greater variety of dishes. There are occasional issues with noise due to the lively bar and nightclub scene and the restaurant's services can sometimes fall short for hotel guests during peak times.
Guests are also drawn to the hotel's multiple bars, including a bustling courtyard that doubles as an entertainment space. Despite a few minor drawbacks, such as loud music and occasional shortages after busy nights, the overall vibe remains inviting and energetic, making Timeout Heritage Hotel Zagreb a lively destination for dining and socializing.
Rooms
Guests appreciated the hotel's high attention to sustainability, diversity and urban culture. Rooms often came equipped with all necessary amenities, including a minibar, safe, air conditioning and Wi-Fi, making stays pleasant and convenient. The hotel’s location was also highlighted positively, offering easy access to local attractions and vibrant street views, although sometimes at the cost of noise from the surrounding lively bars and clubs.
However, cleanliness and maintenance issues were recurring points of dissatisfaction. Some rooms were reported to be dusty or inadequately cleaned with poorly maintained facilities and lingering unpleasant odors. The dark decor and minimal lighting in some rooms were not to everyone's taste and the noise from an upstairs club could be disruptive. Rooms with creative layouts, while interesting, were sometimes seen as cramped or impractical, especially shower spaces and smaller rooms.
Despite certain shortcomings regarding noise and occasional lapses in housekeeping, the hotel’s rooms generally provided a stylish, spacious and comfortable environment, appealing to guests looking for a trendy, centrally-located stay in Zagreb.
Beds
However, there are mentions of certain limitations. Some guests found single beds to be too small and a few noted that double beds comprised two single mattresses, rather than a queen-sized one. Complaints included narrow beds and occasional discomfort due to hard or creaky beds. A few reviews also pointed out issues with cleanliness, such as long hairs in the bed or bed linens that weren’t replaced frequently enough.
Overall, the hotel succeeds in providing a comfortable bed experience for most guests, despite some occasional setbacks with bed size and cleanliness.
Cleanliness
Despite these positive sentiments, there were recurring issues mentioned by some guests that should not be overlooked. Instances of incomplete or delayed room cleaning were reported with specific remarks about dust accumulation, spider webs and leftover items from previous occupants. Common areas, such as the reception and breakfast room, also fell short in terms of cleanliness, showing signs of wear and neglect. Displeasing odors of cigarette smoke and other smells were pervasive in parts of the hotel, detracting from the overall cleanliness experience.
In summary, while many guests found the Timeout Heritage Hotel Zagreb to maintain a commendable level of cleanliness in individual rooms, there are notable areas for improvement, particularly in the upkeep of common spaces and consistency in daily room cleaning.
Staff
The hotel employs a diverse, international team that often impresses visitors with their multilingual skills and professional demeanor. Guests frequently describe the staff as polite, professional and attentive, capable of addressing needs promptly and efficiently. The reception team is particularly noted for being accommodating and informative, often going beyond expectations to ensure guest satisfaction.
Despite the predominantly positive feedback, there are occasional mentions of shortcomings such as slow service and lapses in professionalism. However, these instances seem to be exceptions rather than the norm. Overall, the staff's friendly and helpful attitude significantly contributes to the hotel's welcoming atmosphere, making guests feel at home during their stay.
Wi-Fi
4 Star
The rooms, although noted for being tidy and clean, lack essential amenities expected from a four-star establishment, such as sound insulation, cable channels, USB sockets and minibars. The décor has been described as dark and neglected in some areas, notably the lobby and overall, the facilities do not meet the expectations set by a higher-rated hotel.
Breakfast offerings have been critiqued for being standard at best and not living up to the higher-cost expectations. Some guests also mentioned a lack of family-friendly environment and highlighted the presence of nightclubs and a rooftop terrace with loud music, which make the hotel more suitable for younger travelers rather than families looking for a quiet and comfortable stay.
Despite these numerous criticisms, there were occasional mentions of elements such as the bed being satisfactory and at least one review noted a surprising level of luxury and glamour. However, these positive remarks were few and far between in comparison to the overwhelmingly consistent feedback questioning the hotel's four-star status.
In summary, while Timeout Heritage Hotel Zagreb has some merits in cleanliness and certain aspects of its facilities, the general sentiment from guests is clear: the hotel doesn't meet the standards typically associated with a four-star rating.
Business
The hotel offers conference rooms, meeting rooms and onsite business centers which are seen as convenient for business meetings and small conferences. Additionally, the availability of printers and other office supplies such as notebooks and calendars are beneficial for business-related tasks. The hotel has been described as business-orientated, good for business travelers and convenient for business stays. Its cozy yet professional ambiance, combined with friendly and helpful staff, contributes to a welcoming environment for business guests.
Furthermore, the central location makes it an ideal spot for business meetings and events. Despite some limitations, the hotel has positive attributes for those looking to combine work with leisure. The hotel’s amenities like comfortable mattresses and well-furnished rooms add to the overall positive experience for business guests. It comes recommended for business travelers who might also enjoy the vibrant atmosphere it offers.
Historic
Though some reviews mentioned the hotel's concrete floor and contemporary theme, the historic significance of its location remains a standout feature. The proximity to small cobblestone streets and popular landmarks makes the hotel an ideal base for exploring the old town of Zagreb. Additionally, its creative decoration merges modernity with historical elements, providing an interesting ambiance for visitors.
The hotel houses an array of amenities, including a trendy bar, a rooftop bar, an indoor garden bar and a nightclub in the basement, offering an all-in-one experience for guests. Being centrally situated and close to the local fruit and vegetable market, cafes, nightclubs and shops, it is a perfect spot for anyone looking to dive into the dynamic yet historic spirit of Zagreb.
Romantic
Guests have found the rooms to be romantically arranged, enhancing the overall experience with their decor and cozy feel. The ambiance throughout the hotel is vibrant and relaxing, making it a great choice for young couples seeking a romantic retreat.
The property also provides special accommodations, although some reviews note the absence of uniquely romantic touches. Despite occasional noise from the bar on the fourth floor, the hotel offers earplugs in the rooms to ensure a restful stay.
Overall, the hotel excels in creating an atmosphere that is both cozy and romantic, making it a wonderful destination for couples looking to spend some quality time together.
Dog Friendly
However, observations about pet-friendliness do vary with some guests noting issues such as dog's hair and occasional disturbances from barking dogs. Despite these minor setbacks, the overall impression remains positive regarding the hotel's inclusivity towards pets, reinforcing its reputation as a pet-friendly destination in Zagreb.
No, Timeout Heritage Hotel Zagreb doesn't have any pool.
No, a spa isn't available at Timeout Heritage Hotel Zagreb.
Yes, Timeout Heritage Hotel Zagreb welcomes dogs.
No, parking facilities aren't available at Timeout Heritage Hotel Zagreb.
No, Timeout Heritage Hotel Zagreb doesn't have a gym.
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