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Summary of reviewsHotel Karos Spa receives largely positive reviews from guests, highlighted by its idyllic location, excellent amenities and warm atmosphere. Nestled in the tranquil village of Zalakaros, the hotel is surrounded by greenery and is in close proximity to the main thermal spa and Lake Balaton, making it an ideal spot for both relaxation and beach activities. The beautiful and modern architecture of the hotel further enhances its appeal.
The breakfast at Hotel Karos Spa is highly praised for its variety and quality. Guests enjoy the plentiful and delicious buffet offerings, which include locally produced items catering to diverse dietary preferences. Despite occasional minor criticisms regarding the freshness of some items and the variety for longer stays, breakfast remains a highlight of the overall dining experience.
The hotel's dinner service receives mixed reviews with many guests enjoying the extensive and flavorful buffet selections showcasing a range of dishes from poultry to beef. However, some visitors find the dinner options inconsistent and below the expected four-star standard. Still, the positive feedback outweighs the negatives, contributing to a satisfactory dining atmosphere.
Guests find the rooms at Hotel Karos Spa spacious, clean and comfortable, often complimenting the large beds and beautiful views. Family suites are particularly noted for their size and convenience. While some furniture and bathroom fixtures appear dated, the overall room conditions and amenities meet guests' needs effectively.
Cleanliness across the hotel, including rooms and shared facilities, is generally well-regarded with the spa and wellness areas receiving particular acclaim for their maintenance. A few guests mentioned improvements could be made in certain common areas, but these comments are in the minority.
The staff at Hotel Karos Spa largely contribute to positive guest experiences. Visitors appreciate the friendly, helpful and attentive nature of the employees, particularly in reception and dining areas. Some sporadic reviews mentioned less enthusiastic service, but these do not overshadow the overall excellent customer care.
The hotel's wellness and spa center is a standout feature, offering a luxurious experience with various pools, saunas and relaxation options. The comprehensive and well-maintained wellness facilities provide convenience and satisfaction, significantly enhancing the overall guest experience.
The pool facilities, both indoor and outdoor, also receive high praise. Guests enjoy the variety, cleanliness and perfect water temperatures. Despite occasional issues such as temporary closures, the pool areas remain a major attraction.
Families find Hotel Karos Spa an excellent choice for vacations thanks to its numerous child-friendly amenities and activities. From playhouses to various entertainment options, the hotel ensures a delightful experience for children, making it a top choice for family stays.
While the parking experience is generally positive with secure options, some guests find the paid parking to be a minor inconvenience. The hotel could benefit from an expanded parking area to enhance guest satisfaction further.
In summary, Hotel Karos Spa offers a largely positive experience with its serene location, excellent wellness and dining facilities, family-friendly environment and accommodating staff. Minor areas for improvement include updating some room furnishings and refining dinner options to fully meet the expectations of its four-star rating. Despite these, the hotel remains highly recommended for a relaxing and enjoyable stay. Show more
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Hotel with EV Charging Stations
Hotel for Honeymoon
Hotel with Spa
Size of the spa facilities: Indoor area: 1000 m2 (10764 ft2) Outdoor area: 800 m2 (8611 ft2)
Spa facilities:
Indoor pool(s)
Outdoor pool(s)
Heated pool(s)
Thermal pool(s)
Private massage and treatment room(s)
Sauna(s)
Infrared Sauna
Steam room(s) / Hammam(s)
Solarium(s)
Hot tub(s) / Jacuzzi(s)
Open air bath(s)
Relaxation Room(s)
Fitness area
Sun loungers
Cost for using spa facilities:Free for guests
Spa services:
Facial treatments
Body treatments
Full body massage
Back massage
Head massage
Neck massage
Hand massage
Foot massage
Detox massage
Deep tissue massage
Hot stone massage
Jet hydro massage
Thai massage
Body scrub
Body wrap
Foot bath
Aromatherapy
Reflexology
Electrolysis
Hair styling
Hair cut
Hair colouring
Make up
Manicure
Pedicure
Approximate cost of spa services: 25 € - 150 €
Is your hotel located in a spa town? (a town visited for the healing properties of hot spring water)Yes
Is there anything that you would like to highlight, add or clarify? Beside the town spa, it is only Hotel Karos Spa which has an own thermal well. The thermal water contents sodium chloride and hydrogen carbonate among others, and won from the upper Pannon layer approx. 1 000 m deep. The 49.5 C° hot water at the fountain goes into the thermal pool of the hotel, as well as- uniquely- into the bath tubes of the 100 hotel apartments. The thermal water has proven medical effect thanks for its several healing elements. This healing effect can be best increased by joints treatments prescribed by the hotel doctor.
Apartment with BalconySpacious air-conditioned suite with a separate living room, a sofabed, a TV and a private bathroom with a shower and a corner bathtub.
This suite is located in the neighbouring building, featuring direct access to the hotel.
Superior Double or Twin RoomSpacious room with wooden furniture. The private bathroom comes with a shower or a bath. These units are located in the main building and feature views over either the swimming pool or the park.
SuiteAir conditioned suites on 56 m² have two rooms. Bedroom and living room are connected by a balcony. Bathroom features a large corner bath and a shower cabin. The suites are equipped with minibar, safe box, hair drier, telephone and LED television.
Wi-Fi connection is available in the room free of charge.
Rooms are in the main building and offer a view to the inner park.
About Hotel Karos Spa
License: SZ19000091
Guest Reviews
8.1
Very Good
Location
Hotel Karos Spa boasts a prime location that garners high praise from its guests. Nestled in a quiet, green and flowery village setting, it offers a serene retreat with beautiful surroundings. The convenient location places it close to the main thermal spa and in the center of Zalakaros, near popular tourist trails, making it an excellent base for exploration.
The hotel's proximity to Lake Balaton provides opportunities for beach activities, adding to its appeal for vacationers. Guests commend the beautiful and modern architecture of the hotel, describing it as elegant and well-maintained. The area’s quiet nature further enhances the relaxing experience, complemented by the hotel's all-encompassing amenities that deliver full comfort and convenience.
Overall, the picturesque environment and strategic placement of Hotel Karos Spa create a very positive impression, making it a perfect spot for both relaxation and adventure.
Breakfast
Hotel Karos Spa receives favorable reviews for its breakfast offerings. Guests consistently praise the variety and abundance of the breakfast buffet, highlighting it as delicious, plentiful and varied. The quality and preparation of the food are well-regarded with a good selection that includes locally produced items and caters to different dietary preferences. Diners appreciate the setup and presentation of the breakfast, noting it as both beautiful and well-organized.
While the breakfast is often described as delicious and satisfying, there are occasional mentions of certain negatives; such as the breakfast rolls and bread not always appearing fresh and a desire for more fruit options. Additionally, a few guests mentioned that the variety could become monotonous over longer stays.
Overall, breakfast at Hotel Karos Spa is considered a highlight by many guests, contributing positively to their stay with its extensive selection and high quality, making it a delightful way to start the day.
Dinner
Hotel Karos Spa provides a varied but mixed dining experience according to guest reviews. Positively, the hotel is noted for its wide selection and excellent cuisine with many praising the breakfast and dinner offerings as delicious and plentiful. Guests frequently highlight the diverse options available, including dishes featuring poultry, fish, pork and beef and commend the buffet’s varied and tasty presentations. Reviews also compliment the effort evident in the flavorful and interesting selections and note that meals are generally above average.
However, opinions on dinner quality are divided. Some guests found certain dishes uninspired, overcooked or lacking in taste, indicating inconsistent execution. A few guests felt the menu did not meet the high standards expected of a 4-star establishment and wished for more variety and freshly grilled options. Complaints about the early clearing of dishes and a relatively short dining window also appeared. Despite these criticisms, the overall feedback on the hotel's dinner is largely positive with many guests enjoying a delicious and satisfying dining experience.
Rooms
Hotel Karos Spa offers spacious and comfortable rooms that are well-received by guests. Many have appreciated the large, quiet and clean accommodations with several comments highlighting the comfort of the large beds and the overall spaciousness of the rooms. Some rooms provide beautiful views, further enhancing the guest experience. Most visitors found the rooms to be in good condition and praised their cleanliness.
The amenities in the rooms are considered top-notch and many rooms are well-equipped to meet guest needs. Family suites, in particular, were noted for being spacious and well-equipped, perfect for families.
However, while the rooms are generally praised for their size and cleanliness, some guests mentioned that the furnishings and certain aspects of the rooms, such as the bathrooms, appear somewhat outdated and could benefit from renovation. Additionally, a few practical issues were reported, such as an excessively heated room and a problematic shower.
Overall, despite some minor drawbacks, the guest reviews are largely positive, making Hotel Karos Spa a good choice for travelers seeking roomy, comfortable and clean accommodations.
Beds
Hotel Karos Spa receives a mixed response regarding its beds. Several guests highlighted issues such as worn-out and sagging mattresses, creaky bed frames and improperly made beds. Some mentioned specific discomforts like soft and overly sinking mattresses and a few highlighted hygiene concerns. Despite these criticisms, a number of reviewers also praised the beds as comfortable and smooth. Therefore, while some guests found the beds satisfactory and enjoyed a good rest, others experienced significant discomfort that affected their stay.
Cleanliness
Hotel Karos Spa receives generally favorable feedback regarding its cleanliness with many reviewers describing it as clean, modern and well-organized. Numerous guests noted that both the rooms and shared facilities are tidy with some highlighting the impeccable cleanliness of the spa and wellness areas. The pools also received praise for being maintained well. However, there were mixed opinions with a few reviews mentioning standing water and occasional lapses in the cleaning of common area restrooms and the spa. Some guests felt the cleaning could have been more thorough or improved in certain areas. Despite a few criticisms, the majority of reviews reflect a positive impression of the hotel's cleanliness, contributing to a clean and comfortable experience overall.
Staff
Hotel Karos Spa generally receives positive feedback for their staff with many guests highlighting the friendly, kind and helpful nature of the employees. The service is often described as impeccable and perfect, reflecting a high standard in guest care. Many visitors appreciated the smiling, accommodating and attentive behavior of the staff, which contributed to a pleasant stay. The staff in various roles, particularly in the reception and restaurant areas, were frequently noted for their friendliness and excellent service.
However, experiences weren't universally positive. Some reviews pointed out that a few staff members appeared disinterested or brusque, particularly at the reception. There were also mentions of inconsistencies in communication with some staff failing to provide essential information about entitlements like meals. Language barriers were noted by some guests, as not all staff members were proficient in English.
Despite these occasional issues, the overall sentiment towards the staff at Hotel Karos Spa is positive with many guests appreciating the polite, accommodating and extremely helpful nature of the team. The welcoming attitude and maximum cleanliness maintained by the staff are particular highlights that many visitors enjoy.
Spa
Hotel Karos Spa offers an exceptional wellness experience that has garnered much praise from guests. The spa area, described as large and luxurious, features a variety of pools and saunas, providing ample options for relaxation and recreation. Guests appreciate the wide selection of culinary offerings available for both breakfast and dinner, adding to the overall quality of their stay.
The wellness center is often highlighted as meeting every need with many describing it as enjoyable, excellent and top-notch. Notably, the sauna section is considered above average with a lot of variation to cater to different tastes. The convenience of having such a comprehensive wellness facility directly within the hotel is a significant advantage, eliminating the need for guests to seek external services.
While some mentions suggest that parts of the spa could benefit from renovation, the overall cleanliness and pleasant atmosphere of the wellness area receive high marks. The combination of excellent wellness facilities and a beautiful spa area contributes to the overall positive guest experience at Hotel Karos Spa.
Pool
Hotel Karos Spa boasts an impressive array of both indoor and outdoor pools that have garnered widespread praise for their variety and quality. Guests frequently commend the "beautiful," "amazing," and "excellent" pool area, noting that the swimming facilities are well-maintained, clean and comfortable. The indoor pools are particularly highlighted with perfect water temperatures ensuring a pleasant swimming experience.
Despite these positives, some reviews mention occasional issues such as the outdoor pools being closed due to budget cuts or renovations and instances of the thermal pool being unusable due to a broken pump. Nonetheless, the pool area continues to be a major attraction, enhanced by excellent entertainment options for both children and adults.
The diverse selection of pools includes an indoor swimming pool and a large outdoor pool that stretches at least 20 meters, providing ample space for guests. Additionally, the hotel features a quality wellness area and playhouses for children, making it a well-rounded destination for family vacations.
Parking
Hotel Karos Spa provides a convenient parking experience for its guests with both underground and closed parking options. The parking spaces are large and secure, adding to the ease of unloading vehicles at the hotel gate. However, it is important to note that parking at the hotel is paid, which some guests found to be a downside. Although the parking is generally good, it can sometimes be challenging to find a free spot and when the main parking lot is full, guests may have to resort to more expensive alternatives. Despite the fee, the presence of secure parking behind barriers is appreciated by many. An expansion of the parking area could further enhance the guest experience.
Family
Hotel Karos Spa stands out as an excellent choice for family vacations, thanks to its array of child-oriented programs and activities. Families will find a child-friendly environment with numerous entertainment options designed to keep kids engaged and delighted. The hotel's amenities include playgrounds, playhouses for various age groups and activities such as foosball and table tennis. Rooms are well-equipped to accommodate a family stay, ensuring comfort for both parents and children.
Dining at the hotel also caters to families with a children's menu that is generous enough to satisfy an adult's appetite. The wellness area and playground provide added relaxation for the whole family, contributing to a pleasant stay. Families can also enjoy the convenience of moving seamlessly between facilities, like the bathroom and dining areas, through a tunnel.
Adding to the unique experiences are serving robots that have notably delighted the young guests. Moreover, the local spas offer an additional retreat for families, making Hotel Karos Spa a perfect destination for those looking to combine relaxation with plenty of fun activities for children. The hotel's commitment to a child-friendly atmosphere and their support for families with children has left many guests completely satisfied with their stay.
4 Star
Nestled in the heart of a beautiful setting, 'Hotel Karos Spa' holds a four-star rating. However, reviews reveal a mix of experiences that suggest the hotel may struggle to meet its star rating in certain areas. Guests frequently noted that the rooms resemble those of a three-star hotel from decades past and expressed disappointment in the overall standard of the accommodations.
Many reviewers pointed out that the service did not meet the expectations for a four-star hotel, describing it as poor and unworthy of the price. The dining experience also seemed to fall short with several guests mentioning that the food quality was below average for a hotel of this standard. Additionally, noise from neighboring rooms and hallways appeared to be a recurring issue, detracting from the otherwise serene atmosphere.
Despite these criticisms, there are references to the hotel meeting the four-star standard on select counts. However, the consensus suggests that improvements are needed for 'Hotel Karos Spa' to align with the service and quality typically associated with a four-star rating.
Yes, Hotel Karos Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes, Outdoor Pool.
Yes, a spa is available at Hotel Karos Spa. For more information, read the answers to the Spa questionnaire
No, Hotel Karos Spa doesn't allow dogs.
Yes, parking facilities are available at Hotel Karos Spa. For more information, read the answers to the Parking questionnaire