Hotel El Cisne
Zaragoza
41.62403200,
-1.01083900
,
Autovía A-2 (madrid-barcelona) Km. 309, Salida 308
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Summary of reviewsHotel El Cisne offers an overall positive experience for travelers seeking convenience, comfort and affordability. Strategically located near the A2 motorway, the hotel provides easy access for those traveling between key destinations like Santander, Barcelona, Madrid and Zaragoza. Despite its proximity to the highway, the hotel maintains a tranquil environment, thanks to effective soundproofing. Guests appreciate the ample parking, including Tesla Superchargers and dog-friendly spaces, further enhancing its appeal for road trippers.
The hotel’s rooms are frequently highlighted for their cleanliness, spaciousness and comfort. Many rooms offer pleasant views from balconies or terraces and feature modern amenities such as air conditioning. The property is pet-friendly, ensuring that both two- and four-legged guests feel welcome. Certain minor issues like outdated decor or occasional minor maintenance needs are noted but do not significantly detract from the overall positive feedback.
When it comes to dining, the hotel’s restaurant and bar receive many favorable reviews for serving delicious, traditional Spanish dishes and offering good value for money. The availability of meals 24/7 and the option to enjoy dining on the patio with white linens add to the enjoyable experience. However, there are occasional complaints about limited menu selections and service reliability.
Breakfast at Hotel El Cisne receives mixed reviews. While many guests enjoy the variety and freshness, especially the freshly squeezed orange juice, others feel the offerings could be more diverse and of higher quality. Despite this, the breakfast service is generally considered satisfactory for its price.
The staff at Hotel El Cisne consistently earn high praise for their friendliness, professionalism and attentiveness. Multilingual staff members enhance communication with a diverse range of guests, contributing to a welcoming and well-managed environment.
The hotel also provides free Wi-Fi, although its reliability can be inconsistent. For families, the hotel offers numerous child- and pet-friendly amenities, including a children’s playground and a beautiful garden for walks. The property’s facilities cater well to guests with disabilities, providing accessible rooms and convenient parking, though minor aesthetic issues like graffiti in the elevator could be improved.
In summary, Hotel El Cisne is a well-situated, pet-friendly hotel that offers clean and comfortable rooms, convenient parking and warm, attentive staff. It provides good value for money, making it an ideal choice for travelers seeking a restful stopover without the need to enter Zaragoza’s city center. Despite a few areas for improvement, it remains a popular choice among road trippers and budget-conscious travelers.
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The hotel’s rooms are frequently highlighted for their cleanliness, spaciousness and comfort. Many rooms offer pleasant views from balconies or terraces and feature modern amenities such as air conditioning. The property is pet-friendly, ensuring that both two- and four-legged guests feel welcome. Certain minor issues like outdated decor or occasional minor maintenance needs are noted but do not significantly detract from the overall positive feedback.
When it comes to dining, the hotel’s restaurant and bar receive many favorable reviews for serving delicious, traditional Spanish dishes and offering good value for money. The availability of meals 24/7 and the option to enjoy dining on the patio with white linens add to the enjoyable experience. However, there are occasional complaints about limited menu selections and service reliability.
Breakfast at Hotel El Cisne receives mixed reviews. While many guests enjoy the variety and freshness, especially the freshly squeezed orange juice, others feel the offerings could be more diverse and of higher quality. Despite this, the breakfast service is generally considered satisfactory for its price.
The staff at Hotel El Cisne consistently earn high praise for their friendliness, professionalism and attentiveness. Multilingual staff members enhance communication with a diverse range of guests, contributing to a welcoming and well-managed environment.
The hotel also provides free Wi-Fi, although its reliability can be inconsistent. For families, the hotel offers numerous child- and pet-friendly amenities, including a children’s playground and a beautiful garden for walks. The property’s facilities cater well to guests with disabilities, providing accessible rooms and convenient parking, though minor aesthetic issues like graffiti in the elevator could be improved.
In summary, Hotel El Cisne is a well-situated, pet-friendly hotel that offers clean and comfortable rooms, convenient parking and warm, attentive staff. It provides good value for money, making it an ideal choice for travelers seeking a restful stopover without the need to enter Zaragoza’s city center. Despite a few areas for improvement, it remains a popular choice among road trippers and budget-conscious travelers.
Hotel near Golf Courses
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
3-Star Hotel
Guest Reviews
Hotel El Cisne boasts a strategic location that caters perfectly to travelers seeking convenience and accessibility. Situated next to the A2 motorway, this hotel offers direct access to the highway, allowing for easy reach whether you're traveling from Santander to the Costa’s or making a stopover between Madrid and Barcelona. It's only 10 minutes from Zaragoza and close to the airport, making it an ideal spot for those attending trade fairs at Feria de Zaragoza or the Zaragoza trade fair. The proximity to Tesla Superchargers and gas stations further enhances its convenience for road trippers.
Guests appreciate its tranquil and peaceful setting despite being right next to the highway, thanks to excellent soundproofing. The hotel's position makes it an excellent option for overnight stays, ensuring a good night's rest before continuing your journey. While the hotel is a bit removed from the city center, it offers a quiet reprieve from the hustle and bustle, perfect for those who prefer to avoid city congestion. With ample parking and a location that’s easy to find, Hotel El Cisne meets the needs of travelers looking for comfort and convenience without venturing into the heart of Zaragoza.
At Hotel El Cisne, breakfast experiences range widely among guests with some commendable highlights and notable areas for improvement. Many guests praise the variety available, particularly enjoying freshly squeezed orange juice and freshly made options. The restaurant downstairs is frequently cited for serving tasty and affordable meals in the mornings, contributing to a positive start to the day.
Nevertheless, reviews also indicate several areas where the breakfast service could be enhanced. The basic breakfast, while reasonable for its price, sometimes lacks variety and sufficient options with some guests expecting more diverse continental offerings. The presence of mostly industrial pastries and a lack of cold cuts are points of dissatisfaction. Cleanliness and variety in the bar area for breakfast have also been critiqued.
For guests looking for great value for money, the breakfast at Hotel El Cisne can be a satisfactory choice, though some feel it doesn't justify the additional cost. While there are options available on-site or à la carte in the cafeteria, some guests would prefer breakfast to be included in their stay. Overall, while some guests find the breakfast to be great or very good, others suggest that it could benefit from improvements in both quality and variety.
Hotel El Cisne offers a range of dining experiences that have left guests with varied impressions. Many patrons appreciated the restaurant's evening menu, which is seen as good value for money, particularly enjoying the three-course meals available for 12 euros, often described as delicious and accompanied by a beverage and coffee. The restaurant, known for its traditionally cooked Spanish food and hearty dishes, is lauded for the tasty and plentiful fare served at reasonable prices. Some guests highlighted the excellent service and the ability to enjoy meals on the patio with white linens, enhancing the dining atmosphere.
The bar area provides a convenient option for a meal before 8 PM, offering combination dishes, sandwiches and burgers to cater to diverse tastes. Additionally, the large cafeteria with a variety of options was appreciated by some guests, as was the availability of food 24 hours a day.
However, not all feedback was positive. A few guests experienced subpar service, cold meals or dishes that required recooking. Complaints were made about a limited selection, poor food quality and the occasional presence of insects. Some diners found the restaurant to be on the expensive side with separate charges for drinks and coffee contributing to a higher overall cost.
Overall, while many guests found dining at Hotel El Cisne to be a pleasant and affordable experience, there were a number of detractors who felt that the quality and service did not meet their expectations.
Hotel El Cisne offers a delightful stay with rooms praised for their cleanliness, spaciousness and comfort. Many guests have highlighted the contemporary, well-maintained furnishings and fittings in the rooms. Rooms are described as large, often featuring balconies with pleasant views and some are equipped with terraces overlooking serene garden areas. The beds are frequently noted for their comfort, contributing to an overall relaxing experience.
The rooms cater to a variety of needs, being pet-friendly and featuring modern amenities such as air conditioning. Despite a few mentions of outdated decor in some rooms, the overall condition remains clean and tidy with many rooms recently renovated and freshly painted.
While the hotel’s noise insulation might need improvement, the rooms facing the back manage to offer a quieter environment away from the highway. Some rooms have been reported with minor issues like broken curtains or a musty smell, but these do not appear to overshadow the overall positive experience. The location is convenient with easy access to Zaragoza and other destinations, making it an ideal choice for travelers looking for comfort and spacious accommodation.
Hotel El Cisne's beds present a mixed bag of experiences for guests, but there's a prevailing sense of comfort among the reviews. Many praised the beds, describing them as comfortable, very comfortable or even super comfortable. Reports of good quality and foam mattresses were noted alongside mentions of excellent, fine or proper comfy bedding. The majority indicated that beds were large and spacious with many finding the mattresses to be supportive, clean and sturdy.
However, there were a few criticisms regarding bed quality. Some guests found certain mattresses and beds to be hard, thin or sagging, leading to discomfort and even back pain. A few noted that the mattresses need renewal, while others mentioned issues with bed accessories like torn blankets and the lack of bed-sheets. Consistency seemed to be a minor issue as some beds were described as being of very poor quality or uncomfortable while others highlighted bedding that was perfect or super comfortable.
Overall, it appears that while Hotel El Cisne generally provides comfortable and spacious beds, there's room for improvement to address the scattered concerns about bed and mattress quality for a consistently positive experience.
Hotel El Cisne earns praise for its cleanliness and comfort, frequently described as very clean, spotless and well-maintained. Several guests note the modern furniture and well-equipped rooms, enhancing their pleasant and peaceful stay. Rooms are spacious, clean and feature excellent sanitary facilities.
Cleanliness is a recurring highlight with many emphasizing that everything seemed clean and perfumed. Housekeeping is described as regular and the clean facilities, including restaurants and bathrooms, contribute to a welcoming atmosphere. Positive mentions extend to the clean cafeteria and tidy rooms.
However, some reviews cite issues needing attention. Observations of dust, stains and a musty smell are noted and a few guests encountered cockroaches. Problems like peeling paint in bathrooms and dated interiors reflect areas for improvement. While most experiences lean positive, indicating a clean hotel, certain remarks suggest that higher maintenance and more diligent cleaning could further enhance guest satisfaction.
Hotel El Cisne consistently garners praise for its exceptional staff, frequently described as friendly, helpful and attentive. Guests note the warmth and kindness of the team, from the reception desk to the restaurant staff. Despite busy times, such as during check-in, the receptionists maintain a calm and polite demeanor, ensuring smooth and pleasant interactions. The hotel offers 24-hour reception services and the receptionists are known to be welcoming and professional with specific mentions of Violeta who stood out for her friendliness.
The restaurant and cafeteria staff also receive high marks for their attentive service. Overall, the positive interactions with the hotel's staff significantly enhance the guest experience, making them feel well taken care of and appreciated. Even in times of need, guests have found the staff to be particularly accommodating. Staff members are noted to be multilingual, which helps in effectively communicating and catering to a diverse range of visitors.
While there were a few mentions of less pleasant experiences with some individuals, the overwhelming consensus is that the staff at Hotel El Cisne sets a high standard for service excellence. Consequently, guests leave with a strong impression of the hotel being well-managed by a dedicated and polite team, which greatly contributes to a memorable stay.
Hotel El Cisne offers an array of amenities that surely appeals to its visitors, but the hotel’s Wi-Fi receives mixed reviews. While some guests noted good and even perfect Wi-Fi connectivity, others frequently mentioned issues that hindered their online experience. Reports of weak signals, poor coverage and sometimes non-operational Wi-Fi were common, indicating that internet access can be inconsistent. Despite free Wi-Fi being available, its effectiveness seemed to vary widely. Nonetheless, the hotel is still praised for offering fantastic value for money, making it an attractive choice for budget-conscious travelers.
Hotel El Cisne offers ample and convenient parking options, making it a stress-free choice for travelers driving to the property. Guests consistently highlight the availability of free parking, which can be found right in front of the hotel, providing ease and accessibility upon arrival. The expansive parking area is suitable for various vehicle types, including motorcycles and even lorries. Moreover, the inclusion of Tesla superchargers caters to electric vehicle owners. The overground parking area is described as spacious and comfortable, ensuring that parking is never a problem. Dog owners will also appreciate the large dog-friendly parking space. Overall, the hotel’s parking facilities receive high praise for their convenience, ample space and excellent conditions.
Hotel El Cisne offers a welcoming environment for families, highlighted by its children's playground and beautiful park, making it a good choice for those seeking tranquility. The hotel maintains a family-friendly atmosphere, offering amenities like cribs for babies. Pet owners will appreciate that they can bring their dogs. The reception area is noted to be spacious, contributing to a comfortable stay. Overall, the hotel presents a good quality-price ratio for families.
Hotel El Cisne presents itself as a typical roadside hotel with good value for money, catering well to travelers moving between France and Spain. It offers simple and clean rooms that are well-kept, aligning it with its designation as a three-star hotel. Many guests found the facilities adequate for a short stay, emphasizing the convenience of its location near the highway and its pet-friendly policy.
Despite some minor drawbacks such as poor soundproofing and occasional issues with ants, the overall experience is generally positive. Guests highlight that it may need some renovations but appreciate the cleanliness and the acceptable room size. While a few reviews dispute its three-star rating, others acknowledge it as incredible for a hotel of its class. It is noted as a suitable option for those looking for straightforward, decent accommodation well away from the town center.
Hotel El Cisne offers a relatively accessible experience for guests with disabilities, featuring rooms specifically designed to meet their needs, including special bathrooms tailored for ease of use. The hotel's location provides convenient access to major highways and the airport, making travel to and from the property straightforward. Additionally, parking facilities are convenient and add to the overall accessibility. However, it's worth noting that the environment around the hotel may not be the easiest to navigate and there are some aesthetic concerns such as graffiti in the elevator that may detract from the experience. Despite these minor drawbacks, Hotel El Cisne remains a practical choice for guests seeking accessible accommodation.
'Hotel El Cisne' boasts an exceptionally accommodating atmosphere for dog owners with numerous reviews highlighting its commitment to pet-friendliness. Dogs are welcomed enthusiastically and the facility offers excellent amenities to make stays enjoyable for both pets and their owners. The hotel features a beautiful garden that is perfect for walks and allows pets to roam freely in an almost fully enclosed space. There's also a designated green area specifically for dog walking, making the location very convenient for pet care.
A standout feature is the hotel's affordability concerning pet accommodations with a nominal fee of just 3 to 5 euros per pet per night. This minimal cost makes it a practical choice for travelers with pets. Additionally, unlike the majority of hotels, 'Hotel El Cisne' is remarkably dog-friendly, consistently welcoming dogs with open arms and providing an environment where pets are free to join their owners, even during meals.
Reviewers have often labeled 'Hotel El Cisne' as a perfect destination for those traveling with dogs, describing it as a good place to go with pets and noting its super dog-friendly nature. The hotel's positive stance on allowing pets and its provision of pet-friendly facilities continue to stand out, ensuring that it remains a top recommendation for pet owners seeking a comfortable and welcoming stay.
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Location
Guests appreciate its tranquil and peaceful setting despite being right next to the highway, thanks to excellent soundproofing. The hotel's position makes it an excellent option for overnight stays, ensuring a good night's rest before continuing your journey. While the hotel is a bit removed from the city center, it offers a quiet reprieve from the hustle and bustle, perfect for those who prefer to avoid city congestion. With ample parking and a location that’s easy to find, Hotel El Cisne meets the needs of travelers looking for comfort and convenience without venturing into the heart of Zaragoza.
Breakfast
Nevertheless, reviews also indicate several areas where the breakfast service could be enhanced. The basic breakfast, while reasonable for its price, sometimes lacks variety and sufficient options with some guests expecting more diverse continental offerings. The presence of mostly industrial pastries and a lack of cold cuts are points of dissatisfaction. Cleanliness and variety in the bar area for breakfast have also been critiqued.
For guests looking for great value for money, the breakfast at Hotel El Cisne can be a satisfactory choice, though some feel it doesn't justify the additional cost. While there are options available on-site or à la carte in the cafeteria, some guests would prefer breakfast to be included in their stay. Overall, while some guests find the breakfast to be great or very good, others suggest that it could benefit from improvements in both quality and variety.
Dinner
The bar area provides a convenient option for a meal before 8 PM, offering combination dishes, sandwiches and burgers to cater to diverse tastes. Additionally, the large cafeteria with a variety of options was appreciated by some guests, as was the availability of food 24 hours a day.
However, not all feedback was positive. A few guests experienced subpar service, cold meals or dishes that required recooking. Complaints were made about a limited selection, poor food quality and the occasional presence of insects. Some diners found the restaurant to be on the expensive side with separate charges for drinks and coffee contributing to a higher overall cost.
Overall, while many guests found dining at Hotel El Cisne to be a pleasant and affordable experience, there were a number of detractors who felt that the quality and service did not meet their expectations.
Rooms
The rooms cater to a variety of needs, being pet-friendly and featuring modern amenities such as air conditioning. Despite a few mentions of outdated decor in some rooms, the overall condition remains clean and tidy with many rooms recently renovated and freshly painted.
While the hotel’s noise insulation might need improvement, the rooms facing the back manage to offer a quieter environment away from the highway. Some rooms have been reported with minor issues like broken curtains or a musty smell, but these do not appear to overshadow the overall positive experience. The location is convenient with easy access to Zaragoza and other destinations, making it an ideal choice for travelers looking for comfort and spacious accommodation.
Beds
However, there were a few criticisms regarding bed quality. Some guests found certain mattresses and beds to be hard, thin or sagging, leading to discomfort and even back pain. A few noted that the mattresses need renewal, while others mentioned issues with bed accessories like torn blankets and the lack of bed-sheets. Consistency seemed to be a minor issue as some beds were described as being of very poor quality or uncomfortable while others highlighted bedding that was perfect or super comfortable.
Overall, it appears that while Hotel El Cisne generally provides comfortable and spacious beds, there's room for improvement to address the scattered concerns about bed and mattress quality for a consistently positive experience.
Cleanliness
Cleanliness is a recurring highlight with many emphasizing that everything seemed clean and perfumed. Housekeeping is described as regular and the clean facilities, including restaurants and bathrooms, contribute to a welcoming atmosphere. Positive mentions extend to the clean cafeteria and tidy rooms.
However, some reviews cite issues needing attention. Observations of dust, stains and a musty smell are noted and a few guests encountered cockroaches. Problems like peeling paint in bathrooms and dated interiors reflect areas for improvement. While most experiences lean positive, indicating a clean hotel, certain remarks suggest that higher maintenance and more diligent cleaning could further enhance guest satisfaction.
Staff
The restaurant and cafeteria staff also receive high marks for their attentive service. Overall, the positive interactions with the hotel's staff significantly enhance the guest experience, making them feel well taken care of and appreciated. Even in times of need, guests have found the staff to be particularly accommodating. Staff members are noted to be multilingual, which helps in effectively communicating and catering to a diverse range of visitors.
While there were a few mentions of less pleasant experiences with some individuals, the overwhelming consensus is that the staff at Hotel El Cisne sets a high standard for service excellence. Consequently, guests leave with a strong impression of the hotel being well-managed by a dedicated and polite team, which greatly contributes to a memorable stay.
Wi-Fi
Parking
Family
3 Star
Despite some minor drawbacks such as poor soundproofing and occasional issues with ants, the overall experience is generally positive. Guests highlight that it may need some renovations but appreciate the cleanliness and the acceptable room size. While a few reviews dispute its three-star rating, others acknowledge it as incredible for a hotel of its class. It is noted as a suitable option for those looking for straightforward, decent accommodation well away from the town center.
Accessible
Dog Friendly
A standout feature is the hotel's affordability concerning pet accommodations with a nominal fee of just 3 to 5 euros per pet per night. This minimal cost makes it a practical choice for travelers with pets. Additionally, unlike the majority of hotels, 'Hotel El Cisne' is remarkably dog-friendly, consistently welcoming dogs with open arms and providing an environment where pets are free to join their owners, even during meals.
Reviewers have often labeled 'Hotel El Cisne' as a perfect destination for those traveling with dogs, describing it as a good place to go with pets and noting its super dog-friendly nature. The hotel's positive stance on allowing pets and its provision of pet-friendly facilities continue to stand out, ensuring that it remains a top recommendation for pet owners seeking a comfortable and welcoming stay.
No, Hotel El Cisne doesn't have any pool.
No, a spa isn't available at Hotel El Cisne.
Yes, Hotel El Cisne welcomes dogs.
Yes, parking facilities are available at Hotel El Cisne.
No, Hotel El Cisne doesn't have a gym.
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