Hotel Mlavske Terme Ždrelo
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Summary of reviewsHotel Mlavske Terme Ždrelo generally receives favorable feedback from guests, particularly for its breakfast offerings, pool experience and specific staff interactions. The breakfast buffet is highly commended for its quality, variety and abundance with many guests describing it as excellent or superb. Despite minor criticisms regarding some ingredients and a few opinions suggesting it was only mediocre, guests overwhelmingly find the breakfast experience commendable.
The pool facilities are a standout feature of the hotel. Guests consistently praise the pools for their cleanliness, warmth and variety, including both indoor and outdoor options. The heated outdoor pool is especially appreciated and the pool slides are popular among families with children. While there are occasional remarks about crowding and a fee for bathrobe use, the overall pool experience is highly positive.
The hotel rooms present a mixed picture. Many guests highlight the comfort and spaciousness of the rooms, along with the available room service and ample parking. However, recurring issues include inconsistent temperature control, signs of wear and tear and occasional cleanliness lapses. Despite the comfort of the beds and the general cleanliness of the pools and some rooms, these areas require more rigorous maintenance and cleaning to meet guest expectations consistently.
Staff interactions are another mixed aspect. Many guests appreciate the friendly and hospitable demeanor of the restaurant and housekeeping teams with specific praise for individuals like Sandra at reception. However, significant inconsistencies in service quality are noted with multiple reports of unkind, rude and unresponsive staff members, particularly at the reception and restaurant. These negative interactions detract from the overall guest experience.
In summary, Hotel Mlavske Terme Ždrelo shines in areas such as breakfast and pool facilities, providing a generally enjoyable stay for guests. However, improvements are needed in room maintenance, overall cleanliness and staff training to address the noted issues and ensure a consistently positive experience.
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The pool facilities are a standout feature of the hotel. Guests consistently praise the pools for their cleanliness, warmth and variety, including both indoor and outdoor options. The heated outdoor pool is especially appreciated and the pool slides are popular among families with children. While there are occasional remarks about crowding and a fee for bathrobe use, the overall pool experience is highly positive.
The hotel rooms present a mixed picture. Many guests highlight the comfort and spaciousness of the rooms, along with the available room service and ample parking. However, recurring issues include inconsistent temperature control, signs of wear and tear and occasional cleanliness lapses. Despite the comfort of the beds and the general cleanliness of the pools and some rooms, these areas require more rigorous maintenance and cleaning to meet guest expectations consistently.
Staff interactions are another mixed aspect. Many guests appreciate the friendly and hospitable demeanor of the restaurant and housekeeping teams with specific praise for individuals like Sandra at reception. However, significant inconsistencies in service quality are noted with multiple reports of unkind, rude and unresponsive staff members, particularly at the reception and restaurant. These negative interactions detract from the overall guest experience.
In summary, Hotel Mlavske Terme Ždrelo shines in areas such as breakfast and pool facilities, providing a generally enjoyable stay for guests. However, improvements are needed in room maintenance, overall cleanliness and staff training to address the noted issues and ensure a consistently positive experience.
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Children's Pool Pool Water Slide Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Pool Water Slide
Hotel with Children's Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The breakfast at Hotel Mlavske Terme Ždrelo is consistently praised for its quality and variety. Guests frequently describe the breakfast buffet as excellent, superb and more than excellent. Many reviewers highlight the diversity and abundance of the breakfast offerings, noting that it could easily substitute for lunch. The restaurant and its staff also receive positive remarks with guests mentioning plentiful and diverse food options without any complaints. Despite a few mentions of the absence of certain ingredients for a specialized Homoljski breakfast and some opinions that found it just okay or mediocre, the overall consensus points to a satisfying and commendable breakfast experience at the hotel.
Hotel Mlavske Terme Ždrelo offers a mixed experience when it comes to their rooms. Many guests appreciated the comfort and cleanliness of their accommodations with several mentioning that the rooms were spacious. However, common issues arose such as fluctuating room temperatures; some rooms were excessively hot while others were reported as too cold. Numerous guests pointed out that the rooms showed signs of wear and tear, noting poorly fixed damages, old furniture and the need for renovation, especially in the deluxe rooms.
Cleanliness seemed inconsistent, as some reviewers noted that their rooms were very clean while others found their accommodations lacking in tidiness, including reports of dirty fridges and missing toiletries. Room readiness was another concern with instances of rooms not being available even after extended waiting periods.
Despite these issues, there were some positive aspects such as comfortable beds and the availability of room service. The large parking area was also a plus for those traveling by car. However, improvements in room maintenance, cleanliness and temperature control are needed to meet guest expectations consistently.
Hotel Mlavske Terme Ždrelo offers a mixed experience when it comes to cleanliness. Positively, many guests appreciate that the pools are clean and the rooms are consistently mentioned as clean and comfortable, often complemented by daily towel changes. The environment is mostly kept clean and overall organization receives praise. However, there are some issues that should not be ignored. Some areas of the facility appear neglected and not well-maintained with specific complaints about the pool area's hygiene and fragmented comments about poor overall hygiene. Some rooms could benefit from more thorough cleaning, especially refrigerators and there are isolated mentions of mold and dirt. The temperature in the bedrooms can also be an issue, particularly for those sensitive to heat. Tightening up on maintenance and improving daily cleaning routines could greatly enhance the guest experience and address the highlighted concerns.
Hotel Mlavske Terme Ždrelo has garnered mixed reviews when it comes to its staff. Generally, guests found the staff to be friendly, kind and hospitable, especially highlighting positive interactions with the restaurant and housekeeping teams. A man during breakfast impressed some guests by personally thanking them for staying at the hotel. Reception staff received praise for being extremely friendly with notable commendations for individuals like Sandra who were particularly helpful. Some experiences described the reception and pool staff as polite and courteous hosts.
However, numerous reviews pointed to significant inconsistencies in service quality with many guests encountering unfriendly, unkind and even rude staff members. Several guests noted the unresponsiveness and minimal service at the front desk. The restaurant staff also drew criticism for being unkind and providing poor service. Specific mentions included the non-existent waitstaff and unpleasant interactions with waiters.
In summary, while some staff members shine in their roles, the overall experience at Hotel Mlavske Terme Ždrelo is marred by widespread reports of unfriendly and unprofessional behavior, particularly at reception and in the restaurant.
Hotel Mlavske Terme Ždrelo offers a diverse and highly praised pool experience that caters to a range of preferences. Guests consistently highlight the quality of the pools, describing them as clean, warm and excellent overall. The availability of both indoor and outdoor pools ensures that visitors have options regardless of the season. The heated outdoor pool, in particular, receives accolades for providing a great experience even during cold weather.
Moreover, the variety of pools with different temperatures is a significant plus, allowing guests to choose their preferred level of warmth. The pool slides are also noted as a fantastic feature for children, adding to the family-friendly atmosphere. Despite a few remarks about the pool area being crowded at times, the general consensus is overwhelmingly positive, emphasizing the cleanliness and comfort of the pools.
However, it's worth noting the mention of an extra charge for bathrobe use and occasional comments about a dirty pool area. Even with these minor inconveniences, the thermal pool and the consistently warm water across all pools contribute to a relaxing and enjoyable stay at the hotel.
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Breakfast
Rooms
Cleanliness seemed inconsistent, as some reviewers noted that their rooms were very clean while others found their accommodations lacking in tidiness, including reports of dirty fridges and missing toiletries. Room readiness was another concern with instances of rooms not being available even after extended waiting periods.
Despite these issues, there were some positive aspects such as comfortable beds and the availability of room service. The large parking area was also a plus for those traveling by car. However, improvements in room maintenance, cleanliness and temperature control are needed to meet guest expectations consistently.
Cleanliness
Staff
However, numerous reviews pointed to significant inconsistencies in service quality with many guests encountering unfriendly, unkind and even rude staff members. Several guests noted the unresponsiveness and minimal service at the front desk. The restaurant staff also drew criticism for being unkind and providing poor service. Specific mentions included the non-existent waitstaff and unpleasant interactions with waiters.
In summary, while some staff members shine in their roles, the overall experience at Hotel Mlavske Terme Ždrelo is marred by widespread reports of unfriendly and unprofessional behavior, particularly at reception and in the restaurant.
Pool
Moreover, the variety of pools with different temperatures is a significant plus, allowing guests to choose their preferred level of warmth. The pool slides are also noted as a fantastic feature for children, adding to the family-friendly atmosphere. Despite a few remarks about the pool area being crowded at times, the general consensus is overwhelmingly positive, emphasizing the cleanliness and comfort of the pools.
However, it's worth noting the mention of an extra charge for bathrobe use and occasional comments about a dirty pool area. Even with these minor inconveniences, the thermal pool and the consistently warm water across all pools contribute to a relaxing and enjoyable stay at the hotel.
Yes, Hotel Mlavske Terme Ždrelo has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Pool Water Slide, Outdoor Pool.
Yes, a spa is available at Hotel Mlavske Terme Ždrelo.
No, Hotel Mlavske Terme Ždrelo doesn't allow dogs.
Yes, parking facilities are available at Hotel Mlavske Terme Ždrelo.
No, Hotel Mlavske Terme Ždrelo doesn't have a gym.
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