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Grand Hotel Zell am See

Zell am See , Esplanade 4-6 (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Grand Hotel Zell am See is highly praised by guests for its phenomenal and strategic location right on the picturesque Zell am See lake with stunning views of the mountains and convenient access to ski slopes. The breakfast is exceptional with guests raving about the generous and varied options from different cuisines. Dinner is also noteworthy, offering three different variations with excellent quality and multiple courses. The hotel boasts beautiful and well-maintained rooms with comfortable beds and nice views of the lake, though some furniture could use updating. While some guests have mixed reviews about cleanliness, most appreciated the helpful and friendly staff and excellent location. The spa and pool both have breathtaking views and the hotel offers convenient parking at an additional fee. It is highly recommended for ski enthusiasts and appreciated for its historic and luxurious atmosphere. Overall, Grand Hotel Zell am See is a great choice for a lavish and charming stay in the Alps.
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Categories

Luxury Hotel

Hotel near Golf Courses

Historic Hotel

Hotel near Ski Resorts

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Parking

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Room Types

Comfort Double Room with Lateral Lake View and Balcony Spacious room with views of the lake and the mountains from the balcony. Please note that extra beds are not available in this category. Please note that the rooms are not air-conditioned.

Comfort Room with Lake View Spacious room with views of the lake and the mountains without a balcony. Please note that extra beds are not available in this category. Please note that the rooms are not air-conditioned.

Deluxe Double Room with Lake View Spacious room with a balcony and hi-fi system. Please note that extra beds are not available in this category. Please note that the rooms are not air-conditioned.

Suite with Lake View This suite comprises 2 bedrooms, a living room, cable TV, a bathroom, and a balcony with lake views. Please note that the rooms are not air-conditioned.

Comfort Double Room Without a balcony and no lake views. Please note that extra beds are not available in this category. Please note that the rooms are not air-conditioned.

Executive Double Room with Lake View Spacious room with lake and mountain views. Please note that extra beds are not available in this category. Please note that the rooms are not air-conditioned.

Junior Suite with Balcony Suite with an open living and sleeping area on 2 separate floors. It features cable TV, a minibar and a balcony. Please note that the rooms are not air-conditioned. Access to Grand Spa included.

Superior Double Room with Balcony Spacious room with a balcony, cable TV and a bathroom. Please note that there are stairs in most rooms in this category. Please note that the rooms are not air-conditioned.

Grand Double Room Please note that the exact room type will be assigned upon arrival depending on availability. Please note that the rooms are not air-conditioned.

Grand Two-Bedroom Suite with Balcony and Lake View Very large suite with 2 bedrooms, a living room, and a balcony with lake views. Access to Grand Spa included. Please note that the rooms are not air-conditioned.

Junior Suite This duplex suite has an open living and sleeping area on 2 separate floors. Access to Grand Spa included. Please note that the rooms are not air-conditioned.

Deluxe Double Room with Private Sauna Spacious room with a balcony, a hi-fi system and a private sauna. Access to Grand Spa included. Please note that the rooms are not air-conditioned.

Family Room Bedroom, living room with children's bunk beds, cable TV, safe and minibar, as well as a bathroom with bath or shower with a toilet and a double sink, hairdryer. Please note that the rooms are not air-conditioned. Up to 2 children are possible at surcharge and upon request. Maximum occupancy is 3 adults and 2 children.

Family Room with Balcony Bedroom, living room with children's bunk beds and balcony, cable TV, safe and minibar, as well as a bathroom with bath or shower with a toilet and a double sink, hairdryer. Please note that the rooms are not air-conditioned. Up to 2 children are possible at surcharge and upon request. Maximum occupancy is 3 adults and 2 children.

Superior Suite with Lake View Some suites feature a separate bedroom and living room, while others consists of a bedroom with a separate living area. Please note that the rooms are not air-conditioned. Access to Grand Spa included.

Grand Deluxe Two-Bedroom Suite with Balcony and Lake View Spacious suite with 2 bedrooms, 2 bathrooms, a living room and a balcony with lake view. Access to Grand Spa included. Please note that the rooms are not air-conditioned.

Comfort Double Room with Side Lake View, Balcony and Air conditioning This room features air conditioning, a balcony and a side lake view.

Comfort Double Room with Air Conditioning Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as mountain views. The unit offers 1 bed.

About Grand Hotel Zell am See

License: 50628-000500-2020

Guest Reviews

7.8

Good

Location

The Grand Hotel Zell am See boasts a prime location right on the picturesque Zell am See lake, providing stunning and amazing views of the mountains and lake. The hotel is also conveniently located close to the ski slopes, making it an ideal spot for skiers. The lovely village is within reach and the access to ski lifts is a little challenging but well worth it. The location is undeniably the best in Zell am See and guests describe it as phenomenal, perfect, top and outstanding. The hotel also provides parking lots and free buses to the nearby areas. The hotel's facilities are luxurious and complement its location, making it a dream come true for guests. The breakfast is outstanding and the staff is friendly. Overall, the location of the Grand Hotel Zell am See received high praise from guests and it promises to be a strategic, fantastic location for anyone visiting Zell am See.

Breakfast

Guests at the Grand Hotel Zell am See raved about the breakfast, using phrases such as "perfect", "delicious", "excellent" and "great". The buffet was described as generous and varied with options from different cuisines. Guests also enjoyed the stunning lake views from the breakfast room. Despite some overcrowding during events, the breakfast was overall a highlight of guests' stays.

Dinner

The dinner at Grand Hotel Zell am See has been described as nice and excellent with three different variations to choose from. While the food isn't quite as good as the breakfast, it is still well-crafted and full of flavor. The evening menu is a standout with multiple courses that leave guests feeling satisfied. The location and quality of the food are both praised with some guests even stating that the dinners are better than the breakfast. However, there are a few negative reviews that mention cold food and poor treatment from restaurant staff. Despite this, the majority of guests thoroughly enjoyed their dining experiences and felt that the hotel offered a culturally enriched atmosphere.

Rooms

The Grand Hotel Zell am See has a variety of beautiful, well-maintained rooms with comfortable beds and nice views of the lake. Some rooms are spacious and have balconies, while others may be a bit cramped. The Elisabeth suite is particularly incredible. However, some guests did mention that the furniture could use updating and some facilities were not well-maintained. Additionally, a few guests had issues with noise from the nearby train tracks or bin lorry pick-ups. Despite this, many guests enjoyed their stay and appreciated the excellent location and polite personnel. Some guests did feel that the room prices were high, but overall the hotel was considered luxurious and clean.

Beds

Grand Hotel Zell am See is known for providing its guests with spacious and bright rooms, some of which offer picturesque views of the lake right outside. While some guests did comment on the used beds and mattresses, the majority had positive experiences with the comfort and sleep quality provided by the hotel's beds. With proper attention and care towards the upkeep of the mattresses and bed linens, it seems that guests can expect a restful and comfortable stay at Grand Hotel Zell am See.

Cleanliness

Guests have mixed reviews about the cleanliness of Grand Hotel Zell am See. Some describe the rooms as spacious and clean, while others had issues with dirty floors, old towels and bedsheets. Some mentioned poor cleaning services and some even claimed that the hotel was dirty and infested with spiders. Despite this, there were positive reviews about good cleaning services and perfect cleanliness. Guests appreciated the well-maintained hotel and the excellent location with beautiful views of the lake. However, some mentioned issues with the restaurant's service and table decor. Overall, the hotel's cleanliness received mixed reviews, but its location and spacious rooms were highly praised.

Staff

The staff at Grand Hotel Zell am See received mostly positive reviews from guests. Many praised the friendly and polite personnel, noting that the room service was on a very high level. Some guests did mention that some members of the staff were not at a 4-star level, but overall most staff were helpful, polite and professional. Some guests noted that certain staff members were not welcoming or helpful, while others were overwhelmed and understaffed leading to subpar service. However, guests did mention particular staff members who went above and beyond, such as Receptionist Aya and the British waiter in the breakfast area. Overall, guests appreciated the helpful and friendly staff, especially those in reception, restaurant and spa areas and found the location, facility and staff to be amazing.

Spa

Grand Hotel Zell am See boasts a beautiful and great spa, called the Grand Spa, where guests can find a welcoming and relaxing place to unwind. The spa offers plenty of space for relaxation, various saunas and numerous treatment options. Despite occasional service hiccups, such as missing towels or an early sauna shutdown, the spa is still deemed amazing by many guests. Some reviewers, however, point out the absence of a whirl pool and the outdated amenities of another hotel spa. Nevertheless, guests can still have a pleasant experience at the Grand Hotel Zell am See spa, especially with its ideal location by the Zeller See lake on a lovely, sunny autumn day.

Pool

If you're looking for a hotel with breathtaking views of the lake, Grand Hotel Zell am See should be at the top of your list. Guests have raved about the pool which provides a comfortable and relaxing experience. The staff are also excellent in providing top-notch service to guests. Although it might be too small for swimming, guests will certainly enjoy spending time lounging and taking in the lovely views. If you're wanting to swim in the lake instead, just be mindful that the swimming area isn't separated from boats' traffic which might be uncomfortable for some. Overall, you can still have an enjoyable and memorable stay at the Grand Hotel Zell am See.

Parking

The Grand Hotel Zell am See offers convenient parking options for guests at an additional fee. The underground parking garage is ideal for protecting your vehicle during your stay. The hotel also provides parking attendants to assist with parking. Some guests note that the parking instructions can be a bit confusing at first. However, most guests report positive experiences with the hotel's parking, praising the on-site parking as "nice" and "sweet" and commenting on the convenience of having a parking garage under the hotel. Some guests advise caution when parking, as the garage can get full and access can be blocked by other cars. Overall, while the parking is not free, guests find it to be a valuable service for the added convenience and protection for their vehicles.

Ski

Grand Hotel Zell am See is the perfect winter getaway for ski enthusiasts. The hotel is conveniently located close to the ski slopes, allowing guests to quickly hit the powder. The hotel even offers regular shuttle services to nearby skiing locations and the gondola station. Additionally, the hotel provides lift services in the morning and afternoon to ensure guests never miss a moment of skiing time. Even transportation to the ski area is offered making for an effortless winter sports experience. Although one review noted a small ski storage area, the overall positive reviews suggest that Grand Hotel Zell am See is an excellent choice for ski vacationers.

4 Star

Grand Hotel Zell am See is a highly recommended hotel by guests. It is dubbed as the best hotel in the Alps. The hotel boasts of excellent facilities and services. Its location provides a good view of the lake. Although one guest complained of being woken up by the bin lorry, the hotel staff addressed the issue. The breakfast is average, but still good enough. Some staff members may need to improve their service skills. However, the hotel's excellent service is overshadowed by one disrespectful housekeeper on the second floor. Overall, Grand Hotel Zell am See is a great place to stay in the Alps.

Historic

The Grand Hotel Zell am See is a must-visit place for those who appreciate history and old-world charm. Stepping into the hotel, guests feel transported back to the days of the Habsburgs with its historic building and cool atmosphere. Its architectural and historical parameters are absolutely loved by visitors who appreciate the location and traditional features. The hotel looks classy and exudes a sense of prestige. Known for its rich traditions, this Grandhotel is sure to leave a lasting impression on anyone who walks through its doors.

Luxury

The Grand Hotel Zell am See offers a luxurious and charming stay that will transport you back in time to the Belle Epoque era. The opulent interior is matched by flawless service with anything you could need just a glance away. The Belvedere restaurant offers French cuisine and stunning views of Lake Zell, making for a both gastronomic and aesthetic experience. Despite some reviews noting a lack of training among restaurant staff, the hotel remains a top choice for those seeking a truly lavish stay.

Yes, Grand Hotel Zell am See has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Grand Hotel Zell am See.

Yes, Grand Hotel Zell am See welcomes dogs.

Yes, parking facilities are available at Grand Hotel Zell am See.

Yes, Grand Hotel Zell am See has a gym.

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