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The Alpenlodge, with its gorgeous, open view of the Matterhorn, overlooks the town of Zermatt enjoying a most sunny and tranquil location.
Summary of reviewsAlpenlodge is celebrated for its idyllic mountain escape just outside Zermatt, offering stunning views of the Matterhorn from its terrace, breakfast room and many guest rooms. The lodge’s higher ground positioning provides breathtaking vistas and a serene ambiance, making it perfect for those seeking peace and tranquility. Although it is a 10-15 minute walk from Zermatt’s center and train station, many guests feel the climb is worth the effort for the unobstructed alpine scenery and quiet setting.
The lodge is characterized by its cozy, family-run charm. Friendly and dedicated staff, such as Debra, Martin, Deborah, Constance, Maria and Petra, provide exceptional service, creating a welcoming and warm atmosphere further enhanced by their local knowledge and helpful recommendations. While there is no on-site restaurant, this contributes to the peaceful environment and nearby trailheads appeal to hiking enthusiasts.
Breakfast at Alpenlodge is a highlight, consistently praised for its variety, quality and delightful presentation. The buffet includes fresh breads, juices, yogurts, local cheeses, meats and fruits, catering to diverse tastes. The breakfast area’s tasteful design coupled with spectacular views—sometimes even of the Matterhorn—adds to the enjoyable experience, underscored by the attentive and friendly service.
Guests find the rooms spacious, clean and modern with stylish wooden furniture and comfortable amenities. Many rooms offer breathtaking views of the Matterhorn, private patios or balconies with larger accommodations like duplexes and maisonettes appreciated by families. The peaceful atmosphere and beautiful decor contribute to an exceptional stay.
Cleanliness at Alpenlodge is impeccable with daily cleaning maintaining spotless conditions throughout the property. The establishment’s soothing spa, complete with Finnish sauna and steam rooms, provides a perfect spot for relaxation, especially after a day of hiking. The availability of gowns and slippers, along with a stunning view of the Matterhorn from the sauna, further enhances the spa experience.
Beds at Alpenlodge are generally comfortable and of good quality, though opinions on firmness vary among guests. Some find the mattresses too soft or somewhat hard and a few guests note that the bed setup can sometimes be less ideal for couples.
In conclusion, Alpenlodge stands out with its superb setting, homely atmosphere, exceptional service, delightful breakfasts and pristine cleanliness, making it a highly recommended retreat for travelers seeking a peaceful and picturesque mountain escape. Show more
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Hotel with Ski To Door Access
Located in the picturesque town of Zermatt, Alpenlodge is every skier's dream accommodation. The property features modern rustic interiors as well as a very convenient location for accessing the nearby ski slopes. More specifically, the Sunneggabahn cable car and the buses to the Matterhorn cable cars are just a 5-minute walk from the hotel's door, making guests' transportation to the pistes easy and hassle free.
Hotel near Ski Resorts
The hotel offers Ski storage, Ski pass vendor and Ski-to-door access.
Hotel with Spa
The Zen-Spa with steambath and sauna: a true feeling of leisure and always that stunning view!
Dog Friendly Hotel
Pets are allowed with no extra charges.
Dogs Stay Free
Do you accept dogs in all rooms? Yes
Is there an extra charge? Free! There is no extra charge. Dogs stay for free.
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? Up to 2 dogs are allowed in each room.
Is there a maximum weight of dogs accepted? No
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? No
Are the dogs allowed on beds? No
What are the basic requirements to accept a dog?
Must not be aggressive
Must be clean
Must not have fleas
Must not bathe in the bathtub
Except for dogs, do you also accept other pets? No
Do you have a written and comprehensive pet policy available on request? Νο
Style Double Room with Matterhorn ViewLarge, south-facing room with a seating area and panoramic views of the Matterhorn from the balcony.
Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see extra bed rates).
Double RoomThis room is north-facing and has no Matterhorn views.
Please note that extra beds are not possible in this room.
Duplex Junior Suite with Matterhorn ViewSpacious 2-floor suite with a terrace offering views of the Matterhorn mountain.
Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).
Guests are kindly requested to inform the guest house about the number of people (in case of children, the children's age) upon reservation. This can be noted in the Comments Box during booking or by contacting the property using the contact details found on the booking confirmation.
Boutique Double Room with Matterhorn ViewFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. Boasting a terrace with mountain views, this double room also features soundproof walls and a flat-screen TV with cable channels. The unit has 1 bed.
Family Room with Matterhorn ViewThis room offers a balcony and Matterhorn views.
Guests are kindly requested to inform the guest house about the number of people (in case of children, the children's age) upon reservation. This can be noted in the Comments Box during booking or by contacting the property using the contact details found on the booking confirmation.
Please note that the room rate is based on 2 adults and 2 children up to 16 years of age. The third and the fourth guest above 16 years of age can stay at an additional cost in these rooms (see extra bed rates).
Quadruple Room with Matterhorn ViewThe spacious quadruple room offers soundproof walls, a seating area, a terrace with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Guest Reviews
9.3
Excellent
Location
Alpenlodge offers a charming mountain escape with a stunning backdrop, perched just outside of Zermatt. The location provides magnificent views of the Matterhorn from the terrace, breakfast room and many guest rooms, making it a truly picturesque setting. Its higher ground positioning ensures breathtaking vistas, though it does require a steep walk up slopes, which many feel is worth the effort for the serene and panoramic scene.
Despite being slightly removed from Zermatt’s center and train station, the lodge maintains a peaceful atmosphere, perfect for those seeking quiet surroundings. The distance, approximately a 10-15 minute walk, can be a bit of a trek, especially with luggage, but the tranquil hilltop location more than compensates with its unobstructed views and calming ambiance.
The cozy, family-run establishment provides a warm and welcoming feel, complemented by helpful staff and exceptional service. While it lacks an on-site restaurant, the absence of dining facilities contributes to the lodge’s quiet charm. Nearby trailheads and walking paths add to the appeal for those interested in hiking and outdoor activities. Overall, Alpenlodge’s superb setting, combined with its homely, comfortable environment, makes it a delightful retreat for travelers.
Breakfast
The breakfast experience at Alpenlodge consistently impresses guests with its variety, quality and delightful presentation. Visitors frequently describe the breakfasts as great, delicious and abundant, highlighting a wide selection of high-quality, fresh products. The breakfast spread includes everything from a perfect blend of breads, juices and yogurt, to hot/cooked meats, fresh local cheeses, meats and fruits. Reviews often emphasize the healthy and tasty options available, underlining the presence of homemade and fresh items.
Guests appreciate the well-stocked, hearty and generous offerings, which leave nothing to be desired and cater to diverse tastes. The ambiance of the breakfast area also receives praise for being tastefully designed and lovingly furnished. Moreover, the pleasant experience is bolstered by the dedicated, friendly staff who ensure the service is wonderful and attentive.
While a few reviews mention a desire for more variety, the overall positive sentiment towards breakfast dominates with many noting the superb quality and the comprehensive nature of the buffet. The homely and hearty atmosphere, combined with spectacular views—sometimes even of the Matterhorn—adds an extra layer of enjoyment to the morning meal at Alpenlodge. Overall, the breakfast at Alpenlodge stands out as a highlight, consistently appreciated by guests for its excellent and diverse offerings.
Rooms
Nestled in the alpine serenity, Alpenlodge offers an exceptional stay characterized by spacious, tastefully furnished rooms. Guests consistently praise the breathtaking views of the Matterhorn, which can be enjoyed from various room types, including suites with panoramic vistas from all sides and rooms with private patios or balconies. The rooms are noted for being clean, modern and cozy, often exceeding expectations in terms of size and comfort. Stylish wooden furniture and comfortable amenities such as soft beds contribute to the overall appeal. The hotel adeptly combines comfort with aesthetic charm, frequently highlighted for its beautiful decor and well-maintained interiors. Families appreciate the larger accommodations, such as duplexes and maisonettes, that comfortably host multiple guests. The superb views, peaceful atmosphere and dedicated, friendly staff enhance the delightful experience at this charming family-run hotel.
Beds
Alpenlodge receives generally positive feedback regarding the quality of its beds. Guests frequently highlight the comfort of the beds, often describing them as comfortable, wonderful and very comfy. The bedding is also noted for being of very good quality, supporting an excellent sleep experience. The rooms are described as large, clean and quiet, which enhances the overall comfort, particularly beneficial after a strenuous day of hiking.
However, opinions on mattress firmness are mixed with some guests finding them too soft or somewhat hard. Additionally, there are comments about the bed setup sometimes being not ideal for couples, as it can consist of two single mattresses instead of a large double bed. Some guests noted minor issues like poor air circulation in rooms with beds on the second floor, leading to a warmer sleeping environment at night.
Overall, the comfort of the beds at Alpenlodge is praised, though preferences on firmness and bed configuration vary among guests.
Cleanliness
The Alpenlodge stands out for its impeccable cleanliness and exceptional service, making it a top choice for discerning travelers. Guests consistently praise its spotless condition, noting that daily cleaning ensures everything remains in perfect order. Rooms are not only very clean but also comfortable and modern, featuring lovely bathrooms and pleasant decor. The entire establishment, including its facilities, is meticulously maintained, contributing to a comfortable and inviting atmosphere.
The hotel's location above Zermatt offers stunning views of the Matterhorn, providing a serene backdrop of spruce trees and birdsong. Visitors also appreciate the friendly and helpful staff, who enhance the cozy and welcoming environment. Guests find their stays enjoyable and worthwhile with added perks like a soothing spa after a day of hiking. While the sound insulation in rooms could be improved, the overall cleanliness, excellent service and beautiful surroundings make Alpenlodge a highly recommended destination.
Staff
Nestled in a serene location, Alpenlodge is celebrated among visitors for its exceptional staff, whose kindness and helpfulness leave a lasting impression. From receiving a warm welcome from Debra and Martin, to the attentive service provided by the dedicated team, guests consistently highlight the friendly and courteous nature of the hotel personnel. The staff’s ability to offer practical and comfortable approaches to assistance, along with their wealth of local knowledge and recommendations for sights, activities and dining, enhances the overall guest experience.
The all-female team at the hotel garners particular praise for their professionalism and supportive manners, making every stay feel special. Many guests felt that the family atmosphere created by the service added a layer of warmth to their stay. Specific mentions included personnel like Deborah, Constance, Maria and Petra, who played key roles in making stays enjoyable.
In addition to their friendliness, staff members were noted for their accommodating nature, always ready to cater to specific needs and requests. Their incredible hospitality and the unobtrusive, helpful presence contributed to a comfortable and relaxed stay at Alpenlodge, showcasing fantastic hospitality and outstanding service. The collective effort of the staff clearly stands out as a significant element in the high satisfaction of guests who visit this charming lodge.
Spa
Alpenlodge offers a charming spa experience that has been well-received by guests. The wellness area, although small, is cozy and beautifully designed, making it a perfect spot to unwind. Guests appreciated the availability of gowns and slippers, which enhanced their comfort. The spa, including both Finnish sauna and steam rooms, is a delightful refuge after a long day, especially for those returning from hiking. Notably, the zen space and steam room were highlighted as ideal places to relax and rejuvenate. The beautiful view of the Matterhorn from the sauna room adds a touch of serenity to the experience. Overall, the spa area with its well-maintained facilities, provides a lovely and comfortable atmosphere for relaxation.
No, Alpenlodge doesn't have any pool.
Yes, a spa is available at Alpenlodge.
Yes, Alpenlodge welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at Alpenlodge.