A Hoteli - Grand&Sky Hotel Tornik

Zlatibor 43.71950300, 19.69504400 , Alekse Popovića (Show on Map)
9.2
Excellent


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Summary of reviewsNestled in a tranquil part of Zlatibor, A Hoteli - Grand&Sky Hotel Tornik provides an ideal blend of accessibility and serenity. Its prime location, close to the city center and popular attractions like the zip line and cable car, makes it an excellent choice for adventure seekers. The hotel offers picturesque views of Zlatibor's scenic surroundings, making it highly recommended by guests for a memorable family holiday destination.

The hotel's breakfast is a significant highlight with guests praising the wide selection and quality of dishes. The breakfast buffet caters to various tastes and dietary needs, including gluten-free options and traditional Serbian fare. Phrases such as "fantastic" and "perfect" frequently describe the breakfast experience, ensuring guests start their day with a satisfying and varied meal.

The dinner service receives mixed reviews. While many guests appreciate the diverse and delicious food offerings, including lamb, sushi and fish, some feel that the quality and menu variety fall short of 5-star standards. The high cost of drinks and additional fees for tea and coffee were also noted as detractors.

Rooms at the hotel are celebrated for their spaciousness, modernity and comfort. Guests appreciate the contemporary design, amenities and cleanliness maintained by daily housekeeping services. Most reviews indicate a positive experience with only minor issues such as occasional cobwebs or leaking showers.

The hotel excels in cleanliness with guests frequently mentioning the very clean rooms and well-maintained facilities, including the swimming pools. Housekeeping is commended for their thorough and prompt service, ensuring a clean and comfortable environment throughout the hotel.

The staff at A Hoteli - Grand&Sky Hotel Tornik consistently receive high praise for their exceptional service and professionalism. Visitors note the politeness, friendliness and attentiveness of the personnel with particular commendations for the reception and restaurant teams.

The hotel's Wi-Fi, however, is an area needing improvement. While some guests found it reliable, many reported issues with slow speeds and weak signals, particularly in certain rooms or newer parts of the hotel.

The spa facilities are a standout feature, impressing guests with their beauty organization and cleanliness. The large, well-maintained wellness area includes perfect pools and a warm jacuzzi, providing an excellent choice for relaxation. Some minor issues like low water temperature and slippery tiles were noted, but the overall feedback is overwhelmingly positive.

The gym receives favorable feedback for its cleanliness and maintenance, although some guests suggest improvements in the variety of equipment available.

Pool facilities are generally well-received with a variety of options for both adults and children. Guests particularly appreciate the large, warm pools and the slides in the children’s pool. Some concerns about water temperature and safety, such as slippery areas, were mentioned but did not significantly detract from the overall positive experience.

Parking is another mixed aspect with guests appreciating the availability of free parking and convenient spaces near the hotel entrance. However, some noted disorganization and winter maintenance issues.

Finally, the hotel offers a family-friendly atmosphere, making it a suitable choice for guests traveling with children. Activities for kids and the overall environment contribute to a welcoming stay for families.

In summary, A Hoteli - Grand&Sky Hotel Tornik excels in many areas, particularly breakfast, room comfort, cleanliness, staff professionalism and spa facilities. While there are areas for improvement, such as Wi-Fi and dinner service, the hotel's strengths make it a highly recommended choice for a pleasant and memorable stay in Zlatibor.
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Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

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Hotel with Indoor Pool

Room Types
Double Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room features soundproof walls, a minibar, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit has 1 bed.

Twin Room Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The twin room features soundproof walls, a minibar, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit has 3 beds.

Junior Suite This suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite features soundproof walls, a minibar, a wardrobe, a safe deposit box and a flat-screen TV. The unit has 2 beds.

Junior Suite This suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite features soundproof walls, a minibar, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit has 3 beds.

Superior King Suite This suite offers a flat-screen TV. The unit offers 3 beds.

Standard Apartment This apartment provides a flat-screen TV. The unit offers 2 beds.

Superior Apartment This apartment offers a flat-screen TV. The unit has 3 beds.

Deluxe Apartment This apartment provides a flat-screen TV. The unit offers 1 bed.

Guest Reviews
9.2
Excellent
Location
Nestled in a tranquil part of Zlatibor, A Hoteli - Grand&Sky Hotel Tornik boasts a prime location that guests have widely praised. Situated just a short distance from the city center, it offers both convenience and serenity. The hotel is mere minutes away from popular attractions such as the zip line and the cable car, making it an excellent choice for adventure seekers. Despite being slightly further from the heart of town, this distance ensures a peaceful stay, away from the bustling streets.

The vicinity of the hotel includes remarkable views of Zlatibor and its scenic surroundings, providing a picturesque backdrop for a relaxing holiday. The area also features a variety of high-rise buildings and other hotels, but guests particularly appreciate the calm and beauty of this specific location.

Families looking for a holiday destination will find Zlatibor and this hotel especially fitting with a variety of activities and natural beauty at their doorstep. Overall, A Hoteli - Grand&Sky Hotel Tornik offers an excellent blend of accessibility, tranquility and picturesque landscapes, making it highly recommended by guests for a memorable stay in Zlatibor.

Breakfast
A Hoteli - Grand&Sky Hotel Tornik receives high praise for its breakfast offerings. The breakfast buffet is consistently noted for its wide selection of dishes, catering to various tastes and dietary needs, including gluten-free options. Guests are particularly impressed with the variety of traditional Serbian dishes, as well as an array of cured meats, cheeses, fruits and baked goods. The buffet features everything from oats and pancakes to fresh fruits like pineapple and mango.

Several reviewers highlight the exceptional quality and taste of the food with phrases like "fantastic," "amazing," and "perfect" repeatedly used to describe the breakfast experience. The diverse selection guarantees that "there's nothing missing," and the breakfast is often deemed "the best one ever." Freshly prepared and nicely served dishes further enhance the morning dining experience.

Though there are a few mentions of the breakfast being merely "decent" or "OK," the overwhelming sentiment is positive with an emphasis on the abundance and flavor of the food. Overall, the breakfast at A Hoteli - Grand&Sky Hotel Tornik stands out as a major highlight, ensuring guests start their day with a satisfying and varied meal.

Dinner
The dining experience at 'A Hoteli - Grand&Sky Hotel Tornik' elicits mixed reactions. On the positive side, guests frequently praise the exceptional and diverse food offerings with many describing the dinner as amazing, delicious and very good. There's a wide variety of dishes available and the buffet style ensures ample choice every evening with notable variations, including options like lamb, sushi and fish for those who fast. The rotating restaurant, when open, is a standout feature, providing an added touch of uniqueness to the dining experience.

However, some guests feel that the dinner service falls short of 5-star standards. Criticisms often focus on the menu's lack of diversity and the quality of the food, which some found to be mediocre. There were also comments about the high cost of drinks and additional fees for tea and coffee with some guests noting that the service during dinner could have been better, likening the waitstaff to cleaners rather than attentive servers.

In summary, while many find the variety and taste of the food at Grand&Sky Hotel Tornik remarkable, others believe that there is room for improvement in both the food quality and overall dining experience, especially considering the hotel's luxury status.

Rooms
A Hoteli - Grand&Sky Hotel Tornik offers an impressive array of rooms praised for their spaciousness and comfort. Many guests have highlighted the modern, luxurious feel of the rooms, particularly those in the newer wing, which feature a sleek design and contemporary amenities. Most rooms are described as well-equipped, including kettles, mini-bars and even sewing kits and shoe cleaning supplies.

Cleanliness stands out with frequent mentions of daily cleaning services ensuring the rooms remain pristine. While some guests noted minor issues like the absence of air conditioning, occasional cobwebs or leaking showers, the overall sentiment remains positive about the room environments.

Comfort is a significant plus with many guests appreciating the comfortable beds and quiet atmosphere, where the sounds from neighboring rooms are barely audible. The rooms are deemed cozy and warm, providing a relaxing environment for guests.

Family-friendly accommodations are also available, as evidenced by placements in two-bedroom rooms to cater to those traveling with children. A few reviews point to the older part of the hotel still offering large, clean rooms, although the newer sections seem to shine brighter in guest feedback.

In summary, the hotel's rooms are a blend of comfort, modernity and space, making for a pleasant stay, although minor improvements could further elevate the experience.

Beds
Guests frequently praise the beds at 'A Hoteli - Grand&Sky Hotel Tornik' for their exceptional comfort, often describing them as cozy and extremely comfortable. Many guests found the beds to be a perfect complement to their stay with some highlighting the large and inviting size of the beds. However, there are a few mentions of mattresses beginning to sag and needing replacement or adjustments, affecting the sleep quality for some. While most reviews express satisfaction with the bed comfort, a few guests found the mattresses too soft, leading them to feel every movement of their partner. Additionally, a couple of reviews noted that the pillows could be improved for better neck support. Overall, the general consensus suggests that the beds are a highlight of the hotel experience, providing a restful night's sleep for the majority of guests.

Cleanliness
The guest reviews for 'A Hoteli - Grand&Sky Hotel Tornik' convey a strong emphasis on cleanliness. The overall impression is that the hotel upholds high standards, as mentioned repeatedly in terms like very clean, super clean rooms and extremely clean rooms. Cleaning is done on a daily basis, ensuring that rooms are clean, spacious and comfortable. Guests have also appreciated that the swimming pools are clean and the facility is well-maintained.

Housekeeping receives notable praise for their thorough and prompt service with the rooms being kept immaculate. However, a few isolated instances of minor issues such as cobwebs in corners, bits of mold in the shower tile joints and occasional hairs under the sheets are noted. Despite these, the staff does a great job in maintaining the overall cleanliness of the hotel.

In summary, 'A Hoteli - Grand&Sky Hotel Tornik' excels in cleanliness, making it a reliable choice for guests prioritizing a clean and well-maintained stay.

Staff
The staff at A Hoteli - Grand&Sky Hotel Tornik has garnered glowing reviews for their exceptional service and professionalism. Visitors consistently praised the politeness and friendliness of the hotel personnel, noting their attentiveness and willingness to go the extra mile. The reception team, particularly Bianca and Filip, are singled out for their professionalism and warm welcome. The restaurant staff, bartending team and cleaning staff are also frequently mentioned for their courteous and efficient service.

Guests felt truly attended to with the staff making them the central focus of their attention. This attentiveness was observed throughout the hotel, from the reception desk to the dining areas. Even in the playroom, despite a mention of some coldness, the overall impression remains positive.

While there were a few comments about the need for more training and the occasional lapse in courtesy, the overwhelming sentiment is one of satisfaction with the staff's performance. The hotel’s team is highlighted as kind, loving and professional, creating a welcoming atmosphere that significantly enhances the guest experience.

Overall, the staff's kindness, friendly demeanor and professionalism stand out as key elements contributing to the positive experiences of guests at the Grand&Sky Hotel Tornik.

Wi-Fi
The Wi-Fi experience at A Hoteli - Grand&Sky Hotel Tornik appears to be quite varied based on guest reviews. Some guests found the Wi-Fi to work perfectly, indicating that there can be moments or areas where the connection is strong and reliable. However, many reviews highlighted issues with the Wi-Fi, describing it as terrible, extremely bad and very slow, particularly in certain rooms or the newer parts of the hotel. Some guests experienced weak signals or frequent disconnections, making internet access unreliable. It seems there is a need for improvement in the Wi-Fi service to ensure a consistently positive experience for all guests. Overall, while other services at the hotel are appreciated, the inconsistent Wi-Fi connectivity is a common point of dissatisfaction.

Spa
The spa facilities at A Hoteli - Grand & Sky Hotel Tornik have consistently impressed guests with their beauty and size. The wellness and spa areas are praised for being well-organized, spacious and wonderfully arranged. Reviews emphasize that the spa centers are not only beautiful but also clean and provide an excellent choice for relaxation.

The spa and pool areas offer amazing wellness services and both are described as great and comfortable. Guests particularly appreciate the large and sensational wellness area, which includes perfect pools and a very clean and warm jacuzzi. There is a notable playroom for children, ensuring that the entire family can enjoy their stay. The hotel also stands out by providing a towel every time guests enter the spa, adding a touch of attentive service.

However, some guests noted areas that could be improved, such as the water temperature in the pools and spa, which some found too low and the slightly yellowish water. Safety and organization could also be enhanced, as slippery tiles around the pool, lack of lockers and children under 16 entering the spa were mentioned as concerns.

Despite these minor issues, the overall feedback highlights an excellent spa experience with many stating that the spa exceeded their expectations in every way. The rotating restaurant within the hotel also received positive mentions, adding to the overall exceptional experience.

Gym
The gym facilities at A Hoteli - Grand&Sky Hotel Tornik receive predominantly positive feedback from guests. Described as excellent and good, the gym is appreciated for being spacious, clean and well-maintained. Several reviews highlight the fitness area as great and commend the availability of a good fitness room. However, some guests note that the gym is a bit small and suggest that the variety of equipment could be improved, mentioning that it currently includes only a couple of combined machines, one of which is not fully functional. Despite these minor criticisms, the general consensus reflects a satisfactory gym experience at the hotel.

Pool
Guests of 'A Hoteli - Grand&Sky Hotel Tornik' have a mixed yet generally positive impression of the hotel's pool facilities. The hotel offers a variety of swimming pools for adults and children, catering to the needs of both age groups. The adult pool is particularly noted for its large size, uniform depth and pleasant aroma. The children's pools also receive high praise for their excellence, warmth and slides, making them a hit among the younger guests.

The spa and pool area overall is described as beautiful and diverse, complementing the swimming experience with good food options. Many guests highlight the warmth of the pool water, which contributes to their positive experience with specific mentions of big and warm pools.

However, not all reviews are without criticism. Several guests found the water temperature to be too cold, which detracted from their enjoyment. Additionally, there were mentions of a slippery swimming area, indicating a potential safety concern. Despite these issues, the majority of guests find the pool facilities satisfactory and commend the varied swimming options available for both young and old.

In summary, the hotel's pool area is a highlight for many, offering a mix of impressive features for both kids and adults, but it does have room for improvement in terms of water temperature and safety.

Parking
The parking situation at A Hoteli - Grand&Sky Hotel Tornik offers several positive aspects, such as the availability of free parking spaces and the convenience of parking right at the entrance. Guests also appreciated the large free parking area near the hotel and the availability of a parking garage, although an additional fee is required for the latter.

However, there are some concerns. Some reviewers noted that the parking is poorly organized with reports of disorganization in the parking area and minimal parking situations. Additionally, in winter, the snow in front of the hotel was not always cleared, potentially hindering parking access. Despite these issues, the presence of free parking and overall good parking options were highlighted positively by guests.

Family
The A Hoteli - Grand&Sky Hotel Tornik excels in offering a family-friendly atmosphere and a multitude of activities for children. Guests have highlighted the hotel's child-friendly facilities, indicating it as an excellent choice for family vacations. The hotel boasts well-maintained family areas including spacious apartments that comfortably accommodate up to four people and family rooms equipped with child beds.

Safety is a top priority with child-friendly areas and a secure environment for children to play. The hotel's extensive child-centric amenities include two large pools, a waterpark section complete with slides and a unique children's corner. The hotel also features a big children's playroom that parents can utilize for a well-deserved break.

The property is noted for its clean and well-maintained facilities, ensuring a pleasant stay for guests. Families with young children will find plenty of content to keep the little ones entertained, from gaming rooms to excellent organized activities. With everything designed to cater to family needs, A Hoteli - Grand&Sky Hotel Tornik stands out as a fantastic option for those seeking a safe, clean and enjoyable vacation experience.

5 Star
A Hoteli - Grand&Sky Hotel Tornik is a massive five-star resort in Zlatibor that has received a mixed response from its guests. Some visitors praised the quality and standards of the hotel, noting that it is by far the best that Zlatibor has to offer. The hotel is generally categorized as a five-star facility, which comes with high expectations.

However, several reviews indicated that the hotel falls short of what one would anticipate from a five-star establishment. Many critiques focused on the dining experience, suggesting that while the dinner buffet offers a wide selection, it does not meet the high standards expected at this level. The wellness facilities also drew some criticism with guests describing them as very poor and not suitable for a five-star hotel.

Furthermore, there are remarks about the overall experience and service, indicating that the hotel staff might lack the expertise expected in a five-star setting. Despite these criticisms, there are still aspects of the hotel that align with its five-star rating.

In conclusion, while A Hoteli - Grand&Sky Hotel Tornik has its merits and offers some of the best accommodation in Zlatibor, it appears to have some inconsistencies in delivering a true five-star experience based on the reviews provided.

Indoor Pool
The indoor pools at A Hoteli - Grand & Sky Hotel Tornik receive high praise from guests. The facilities include two spacious and heated indoor pools for adults with consistently warm water adding to their appeal. Additionally, there is a well-regarded children's pool complete with slides, making it a hit for families. The cleanliness of the swimming areas stands out, contributing to an overall positive experience for both adults and children, despite the absence of beverages like juice or drinks by the poolside.

Luxury
The Grand&Sky Hotel Tornik offers a luxurious experience by all standards, catering to guests seeking a high-class stay. This highly praised 5-star hotel impresses with its quality facilities and luxurious amenities, making every moment worth every penny. The resort stands out with its enthusiastic service and a commitment to high standards, ensuring that the experience truly oozes luxury.


Yes, A Hoteli - Grand&Sky Hotel Tornik has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at A Hoteli - Grand&Sky Hotel Tornik.

No, A Hoteli - Grand&Sky Hotel Tornik doesn't allow dogs.

Yes, parking facilities are available at A Hoteli - Grand&Sky Hotel Tornik.

Yes, A Hoteli - Grand&Sky Hotel Tornik has a gym.

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