Hotel Palisad

Zlatibor 43.72846800, 19.70043900 , Naselje Jezero Bb (Show on Map)
8.8
Excellent


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Summary of reviewsHotel Palisad in Zlatibor is celebrated for its exceptional location, placing guests in close proximity to the city's main attractions, including the lake, pedestrian area and vibrant squares. Nestled amidst serene green areas and pine trees, it strikes a perfect balance between city convenience and natural beauty, making it a favored retreat for many.

Guests consistently laud the hotel’s breakfast offerings, which are noted for their excellent variety and high quality. Featuring a wide selection of traditional Serbian dishes and international options, the breakfast buffet is frequently described as diverse, delicious and a perfect start to the day. Dinner receives similar praise with guests enjoying a comprehensive range of tasty and high-quality dishes. While there are occasional suggestions for improvement, especially for special occasion dinners, the overall sentiment towards the dining experiences remains very positive.

The rooms at Hotel Palisad are highly appreciated for their spaciousness, cleanliness and modern renovations. Guests often mention the comfortable and well-equipped accommodations, amplified by beautiful views from the balconies. Despite minor issues such as the lack of air conditioning in some rooms, the general feedback highlights a comfortable and restful stay bolstered by diligent daily cleaning services.

Staff at Hotel Palisad receive high marks for their friendliness, professionalism and accommodating service. The welcoming atmosphere they create is a significant part of the hotel's appeal with many guests praising the efficiency and attentiveness of the reception team. However, the hotel’s internet service fails to meet expectations with many guests reporting unstable and weak Wi-Fi, particularly in the rooms.

The hotel’s spa offerings include a Jacuzzi and a sauna, which are not included in the basic booking and have received criticism for being modest. Issues such as overcrowding and the limited nature of the spa facilities have led to a less than satisfactory wellness experience for some guests.

Hotel Palisad is highly regarded as a family-friendly destination with facilities like a dedicated children's play area and a spacious bar area enhancing the family experience. Nonetheless, the hotel is less suitable for families with very young children or those requiring wheelchair accessibility due to certain limitations in its facilities.

While generally praiseworthy for the comfort of its beds and rooms, highlighted as wonderful and conducive to a good night's sleep, some guests have noted minor drawbacks like narrow beds or insufficient lighting in the bathroom.

Although boasting a commendable location and friendly staff, Hotel Palisad does face criticism for not fully living up to its four-star rating. The absence of a swimming pool, unstable internet services and occasional cleanliness issues have led some guests to feel that the hotel provides more of a three-star experience. Despite these drawbacks, many visitors still find Hotel Palisad to offer a pleasant and comfortable stay, particularly valuing its location, dining and family-friendly environment.
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Categories
Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Gym

Hotel with Tennis Courts

4-Star Hotel

Room Types
Deluxe Double Room with Terrace This room features a plasma cable TV, minibar and a safe. Private bathroom provides a shower. Please note that extra beds are not available in this room type.

Superior Double or Twin Room This twin/double room features a sofa and seating area, while the private bathroom provides a shower. All rooms are equipped with a phone, cable TV and a minibar.

Standard Double or Twin Room This twin/double room features a cable TV and minibar. Please note that extra beds are not available in this room type.

Two-Bedroom Apartment Featuring a private entrance, this apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. The apartment provides a flat-screen TV with cable channels, a minibar, a seating area, a safe deposit box as well as garden views. The unit offers 3 beds.

Guest Reviews
8.8
Excellent
Location
Hotel Palisad in Zlatibor boasts an exceptional location that has garnered significant praise from guests. Positioned centrally, it offers proximity to the city's main attractions, including the lake, pedestrian area and vibrant squares. Guests appreciate its peaceful setting amidst green areas and pine trees, making it a serene retreat despite being right in the heart of the action. The convenience of being just a short walk from cafes, shops and restaurants enhances its appeal. The hotel's location not only provides easy access to key spots but also ensures a tranquil atmosphere, balancing city convenience with natural beauty.

Breakfast
Hotel Palisad has garnered significant praise for its breakfast offerings from numerous guests. Reviews highlight that the breakfast is not only good but often described as excellent and diverse. There is a strong emphasis on the rich variety available, catering to different tastes with a wide selection of traditional Serbian dishes and other international options. Many visitors appreciate the plentiful and well-presented food, noting the high quality and delicious flavors. Despite occasional mentions of minor issues, such as a missing item like orange juice or a desire for more international options, the general consensus is that the breakfast experience is exceptional. Guests find it to be a perfect start to their day with the buffet providing fantastic, varied and satisfying choices that leave a lasting impression.

Dinner
Hotel Palisad has received a fair share of acclaim for its dining offerings, particularly for dinner. Guests frequently highlight the high quality and diverse range of food choices available, describing it as very comprehensive with a variety of delicious dishes. The words "excellent" and "very high-quality" often appear in reviews, underscoring the positivity surrounding the dinner experience.

The versatility of the buffet-style meals seems to strike a balance between offering a wide array of options and maintaining delicious flavors and high standards. Many guests have expressed satisfaction with both breakfast and dinner, noting that the food was very tasty and varied. Hotel guests who dined multiple evenings at the in-house restaurant, Ristorante Gozba, also pointedly recommend it.

Despite the general praise, some reviews indicate that the dinner could be improved, particularly for a four-star hotel. Occasional dissatisfaction with the selection and quality of the dinner, compared to breakfast, has been noted. Special occasion dinners, such as the New Year's Eve meal, fell below expectations for some guests. However, the experiences of high-quality, diverse and exceptional dinners seem to dominate overall guest sentiment.

The consistently positive feedback about the food, combined with a few areas flagged for improvement, outlines a mostly favorable dining scene at Hotel Palisad, leaving many guests inclined to recommend the dining experience.

Rooms
Hotel Palisad's rooms have consistently received high praise for their spaciousness, cleanliness and comfort. Most guests highlight the large, comfortable and well-equipped rooms with many noting the modern renovations and attractive decor. The rooms appear cozy and hygienic, offering ample space and beautiful views, particularly from the balconies. Guests also appreciate the clear efforts in refurbishing the older parts of the hotel, leading to well-maintained and functional accommodations. Despite some minor issues such as the lack of air conditioning in some rooms and occasional maintenance challenges, the overall feedback reflects a positive experience with clean and nicely decorated rooms. Highly appreciated are the upgraded rooms and the generally quiet and comfortable atmosphere, ideal for a restful stay.

Beds
Hotel Palisad offers a generally positive experience when it comes to the comfort of its accommodations, especially focusing on the comfort of the beds. Many guests have praised the hotel for its wonderful, comfortable rooms and beds with several specifically noting the comfort provided by the mattresses. Overall, the beds are consistently described as comfortable, contributing to a good night's sleep.

Some rooms feature separate mattresses, which adds to the personalization of the sleeping arrangements. However, a few guests noted that the beds can be narrow or small, which may not be ideal for everyone. There were instances where guests did not receive the bed type they had reserved, but in these cases, the staff was able to transfer them to a more suitable room, addressing their concerns.

A minor drawback is the lighting in the bathroom, which some found insufficient, along with a lack of power outlets near the mirror. Despite these small issues, the general consensus is that the hotel provides a comfortable and pleasant stay.

Cleanliness
Hotel Palisad offers a consistently high level of cleanliness throughout its premises. Guests frequently mention the clean rooms, great hygiene and excellent overall cleanliness of the hotel. The rooms are described as comfortable, well-refurbished and tidy with daily cleaning noted by several reviewers. The spa area also meets the cleanliness expectations of visitors.

However, there are occasional inconsistencies reported in the cleaning schedules, particularly in some rooms where only towels were changed while the rooms themselves were left uncleaned. A few reviews highlight specific areas needing improvement, such as the bathroom cleanliness and carpet condition. Furthermore, the cleanliness of the hotel corridors received a few negative mentions and some guests pointed out crumbs near the restaurant entrance that were left unattended for several days.

Despite these occasional drawbacks, the overall sentiment toward the hotel's cleanliness is positive with many guests praising the hygiene levels and the cleaning staff's diligence.

Staff
Visitors to Hotel Palisad consistently praise the friendliness and professionalism of its staff. The personnel are frequently described as polite, kind and accommodating, contributing significantly to the welcoming atmosphere of the hotel. Many guests emphasize the staff's willingness to help and their attentive service, particularly highlighting the reception's efficiency and friendliness. Despite some isolated remarks about indifference and unfriendliness, the overwhelming consensus is that the staff are exceptional in their roles with some even referred to as fantastic and exceptionally kind. The staff's professional conduct and the high standard of service further enhance the guest experience, making Hotel Palisad a commendable choice for travelers seeking amiable and reliable service.

Wi-Fi
Despite the many amenities offered at Hotel Palisad, guest reviews consistently highlight one major drawback: the Wi-Fi experience. Many guests report that the internet access is unstable and not reliable for business purposes or streaming. In several instances, the Wi-Fi signal was either weak or entirely absent, especially in the rooms. This inconsistency dampens the overall convenience for those who rely on robust internet connectivity during their stay. Additionally, intermittent service further impacts the hotel's ability to deliver a seamless online experience in line with its reputation.

Spa
Hotel Palisad offers a spa experience that falls short of expectations for many visitors. Despite the friendliness and professionalism of the reception staff, the spa facilities are often criticized for being modest and in need of improvement. The spa only consists of a Jacuzzi and a sauna, which are not included in the basic booking packages and are charged separately.

There have been issues with overcrowding and slackness in maintaining the spa amenities, leading to an overall disappointing experience for some. Moreover, several amenities were not available as advertised, which detracts from the value proposition, especially for foreign visitors.

Overall, the spa at Hotel Palisad may not meet the standards of travelers seeking a comprehensive and well-maintained wellness experience.

Family
Hotel Palisad emerges as a highly family-friendly option, frequently cited as a top hotel for families and children. The establishment boasts a welcoming atmosphere, full of family moments and bustling with the energy of many children. It's particularly commendable for its dedicated children's play area, filled with cute games and a playground inside the hotel, which enhances the family experience.

Guests repeatedly highlight the super friendly and professional staff who contribute to a positive stay. The spacious bar area offers an added comfort for adults while children enjoy the facilities.

However, it's essential to note that the hotel has certain limitations regarding accessibility. It is not very wheelchair-accessible and the rooms and general facilities are not suitable for baby strollers, making it a less ideal choice for families with very young children or those requiring such accessibility. Despite these drawbacks, the overall sentiment leans positively towards its suitability for families with children.

4 Star
Hotel Palisad showcases a good location but falls short of delivering a solid four-star experience. Despite its four-star rating, the hotel lacks a swimming pool and suffers from unstable internet services, which disappointed guests. The professionalism and politeness of the staff have also been remarked as areas needing improvement. Issues with cleanliness have been noted, affecting the overall perception of the hotel’s standard. Given these concerns, some reviewers feel that the hotel offers more of a three-star experience rather than fully living up to its advertised four-star status.


No, Hotel Palisad doesn't have any pool.

Yes, a spa is available at Hotel Palisad.

No, Hotel Palisad doesn't allow dogs.

No, parking facilities aren't available at Hotel Palisad.

Yes, Hotel Palisad has a gym.

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