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Summary of reviewsHotel UTO KULM car-free hideaway in Zurich is highly acclaimed for its serene and picturesque location at the top of Uetliberg, providing guests with breathtaking panoramic views of Zurich City, Lake Zurich and the Alps. The stunning natural surroundings, coupled with a peaceful atmosphere void of city traffic, make it an ideal retreat for those seeking relaxation and escape from urban life. The hotel's vicinity is well-suited for hiking, running and mountain biking, offering a perfect blend of seclusion and accessibility to Zurich's city center.
In terms of dining, Hotel UTO KULM generally receives favorable reviews for its breakfast and dinner offerings. Guests highlight the quality and variety of the breakfast buffet, enjoying diverse selections ranging from fresh bread and pastries to scrambled eggs and salmon. Although there are some remarks on the need for more variety and the relatively high cost of 30 CHF per person, the breakfast experience is elevated by the stunning views available from the dining area.
Dinner at the hotel's restaurant is especially lauded for its delicious and high-quality cuisine with dishes like cheese fondue earning particular praise. The exceptional service and cozy ambiance, alongside fabulous views, contribute to a memorable dining experience. While some find the meals pricey and the menu limited, the consensus is that the overall food quality and dining environment make it a highlight of the stay.
Guests find the rooms at Hotel UTO KULM to be comfortable and well-maintained, featuring modern amenities and impressive vistas. Cleanliness is a significant strong point with rooms being consistently described as spotless and well-kept. Although room sizes vary and some minor maintenance issues are noted, the picturesque views and amenities like coffee machines and luxurious bedding add to a comfortable stay. Despite some occasional noise and a lack of air conditioning, the majority of guests enjoy a pleasant and scenic retreat in their rooms.
The staff at Hotel UTO KULM are generally praised for their friendliness and helpfulness, especially in the restaurant and housekeeping departments. While reception staff receive mixed reviews with some guests finding them less accommodating, the overall service experience remains positive, contributing to a welcoming atmosphere. Special mentions of individual staff members add to the personalized and attentive service guests appreciate during their stay.
WiFi at the hotel receives mixed feedback with some guests experiencing strong and reliable connections while others encounter occasional issues with signal strength and availability. Similarly, the spa area is well-regarded for its relaxing and private experience, though guests recommend making reservations in advance due to limited slots and occasional facility issues.
For families, the hotel offers a friendly environment with accommodating suites, though the location and layout may pose some challenges for those with young children. Despite this, the atmosphere and staff efforts create a generally positive family-friendly experience.
Overall, Hotel UTO KULM provides a tranquil and picturesque retreat with excellent dining, comfortable accommodations and attentive service, making it a noteworthy hideaway in Zurich for those seeking relaxation amidst beautiful natural surroundings. Show more
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Categories
Boutique-style Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
4-Star Hotel
Room Types
Standard Single RoomThis room features design furniture made from natural materials. The room also has a TV, private bathroom and a minibar that is refilled daily.
No extra beds are available in this room category.
All rooms are equipped with electric kettle and coffee machine.
Standard Double RoomThis room features design furniture made from natural materials. The room also has a TV, private bathroom and a minibar that is refilled daily.
No extra beds are available in this room category.
All rooms are equipped with electric kettle and coffee machine.
Junior Suite with Alps and Lake ViewThis suite features hardwood floors.
Some of the rooms have a balcony. This room is perfectly suitable for families with children of 3 years or older.
This room is suitable for children aged 3 to 16.
All rooms are equipped with electric kettle and coffee machine.
Triple Room with Alps and Lake ViewThis room features elegant design furniture made of natural materials such as wood as well.
All rooms are equipped with electric kettle and coffee machine.
Panorama Room CountrysideThis room features harmonious colours, natural materials and elegant design furniture. It also offers tranquil and relaxing views of greenery.
All rooms are equipped with electric kettle and coffee machine.
Panorama Room City and Lake ViewThis room features harmonious colour and elegant design furniture made of natural materials. It also offers unique views of the city and the lake.
All rooms are equipped with electric kettle and coffee machine.
Panorama Room Mountain and Lake ViewThis room features harmonious colour and elegant design furniture made of natural materials. It also offers outstanding views of the lake and the Alps.
Some of these rooms have a balcony.
All rooms are equipped with electric kettle and coffee machine.
Duplex SuiteThis suite is spread over 2 floors and features an open sleeping loft with a bed for 2 additional people. The suite also has a freestanding bathtub and a balcony with a side view of the city and forest.
The suite is suitable for families with children aged from 3 years onwards.
All rooms are equipped with electric kettle and coffee machine.
Skyline Suite with City ViewThis suite features a luxury boxspring bed facing the windows and the city. Guests have a view of the urban skyline from the bed.
The suite also features a freestanding, oval spa bath and a starry sky design.
All rooms are equipped with electric kettle and coffee machine.
Residence Suite with View over the ValleyThis suite doesn’t face the city but the Albis hills, the forest and mountains. The suite has a large balcony with a panoramic view, an oval spa bath as well as a starry sky design above the bed.
All rooms are equipped with electric kettle and coffee machine.
Tower Suite with City ViewThus spacious suite has a balcony with a great view above the rooftops of Zurich. The suite features a heart-shaped spa bath, a fireplace and a starry sky design above the bed.
All rooms are equipped with electric kettle and coffee machine.
Special Offer RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.
Family SuiteThis air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 2 beds.
Panorama Room Country Side with Balcony A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are offered in this double room. The unit has 1 bed.
Panorama Room Lake and Mountain View with BalconyThis double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with lake views. The unit offers 1 bed.
Guest Reviews
8.3
Very Good
Location
Nestled at the top of Uetliberg, 'Hotel UTO KULM' offers a car-free retreat with breathtaking views of Zurich city, Lake Zurich and the Alps. The location is praised extensively for its stunning panoramic vistas, allowing guests to enjoy sunrise and sunset over some of Switzerland's most picturesque landscapes. Visitors describe the scenery as spectacular, magnificent and out of this world, emphasizing the beauty and tranquility of being surrounded by nature.
The hotel’s prime location is particularly appealing to those seeking a peaceful escape from urban life. Situated high above the city, the hotel provides a quiet atmosphere far from traffic, making it an ideal spot for relaxation and enjoying the fresh mountain air. The surrounding forests and walking trails offer excellent options for hiking, running and mountain biking, right from the hotel's doorstep.
Guests find the journey to the hotel—via a scenic train ride followed by a short uphill walk—well worth the effort for the remarkable views and serene environment. Although not accessible by car, the connection to Zurich's city center is convenient, providing a perfect balance between seclusion and accessibility.
The hotel itself is beautifully integrated into its natural setting with many rooms offering direct views over the city and lake. Facilities such as a cozy lounge and a beautiful terrace enhance the experience, making it an exceptional place to stay for those looking to unwind in a gorgeous, peaceful setting with unparalleled views.
Breakfast
Guests at Hotel UTO KULM in Zurich generally have positive things to say about the breakfast offerings. Many highlight the variety and high quality of the breakfast buffet, describing it as delicious, extensive and rich. The selection includes items like fresh bread and pastries, different types of cheese, salmon, dried fruits, scrambled eggs, bacon, hash browns and more, providing a substantial and nutritious start to the day. The breakfast room, offering stunning views of the Alps, further enhances the dining experience.
While many guests praise the soft and creamy scrambled eggs and the overall breakfast experience as amazing or exceptional, some mention that the breakfast could be more varied and arranged with more love. There are a few comments about the breakfast being somewhat meager or not up to the expected Swiss standards and a few guests found it disappointing.
Concerns are also raised about the cost with several mentioning the 30 CHF per person price tag as being too high for what is offered. Issues such as the buffet not being fully set up at the start time and the breakfast being more of a self-service rather than a full-service experience were also noted.
Despite these occasional critiques, the majority of the feedback suggests that the breakfast is a satisfying and enjoyable part of the stay at the hotel.
Dinner
Dining at Hotel UTO KULM's restaurant offers a delightful mix of experiences with many guests praising the delicious and high-quality cuisine. The menu, featuring dishes like a very delicious cheese fondue, consistently impresses despite its limited variety. Visitors frequently commend the fabulous views and cozy atmosphere, which add to the overall dining experience.
Service at the restaurant garners positive remarks, characterized by attentive and friendly staff. The restaurant is noted for its exceptional service during dinner with food often exceeding expectations in terms of taste and presentation. Guests report that every dish is delightful, contributing to a memorable dining experience.
Booking a table in advance is advisable as the restaurant tends to be fully booked. However, some guests find the meals expensive, indicating that the high prices may not be commensurate with the quality for everyone. It's also noted that the restaurant can be extremely expensive and some diners have expressed dissatisfaction with the limited selection and occasional miscommunication with non-English speaking staff.
Despite varied opinions on pricing, the consensus is clear: the combination of incredible food, efficient service and stunning views makes dining at Hotel UTO KULM a noteworthy aspect of any stay at this car-free hideaway.
Rooms
Hotel UTO KULM in Zurich offers a comfortable and scenic retreat, consistently praised for its cleanliness and spaciousness. Many guests highlight the modern, well-equipped rooms with ample natural light and stunning panoramic views of Zurich, the lake and the Alps. The rooms generally feature comfortable bedding and functional amenities, including coffee machines and good water pressure in the showers.
However, room sizes vary with some being notably spacious and others perceived as small but still clean and cozy. The picturesque views, whether of the city or the mountains, are a recurring positive aspect. Rooms are often described as beautifully designed, luxurious and exceptionally clean, although a few guests mention dated decor and minor maintenance issues like peeling paint or noisy environments.
Air conditioning seems to be lacking in several rooms, leading to discomfort during the summer months. Noise issues are mentioned occasionally, especially in rooms above event spaces. Amenities like minibars, docking stations and modern furnishings add to the comfort, though some guests experienced inconveniences such as faulty espresso machines or limited vanity kits.
Overall, the hotel's rooms are seen as a pleasant aspect of the stay, combining comfort, cleanliness and vibrant views, making it a notable hideaway in Zurich.
Beds
Nestled in Zurich, Hotel UTO KULM offers a range of bedding experiences with the majority of guests finding their sleep arrangements exceptionally pleasing. Many reviewers praised the hotel's beds for their comfort, describing them as very comfortable, extremely comfortable and super comfortable. High-quality, comfortable mattresses and plush bedding were common highlights with some declaring the bedding to be the best they encountered in Switzerland.
The bedding at Hotel UTO KULM also gathered positive remarks for its top-notch quality. References to large duvet and pillow sizes, satin bed linen and individual bedding arrangements for each guest contributed to the overall positive sleeping experience. Some guests appreciated the added touch of warmth and comfort, remarking that they had the best night's sleep in the most comfortable beds.
However, experiences were not universally perfect. A few reviews mentioned that some mattresses were either too soft or too sturdy and hard, suggesting a certain variability in comfort preferences. Additionally, there were isolated comments about beds being itchy or uncomfortable due to their setup.
Overall, despite some minor discrepancies, the general consensus points to Hotel UTO KULM providing a restful and comfortable sleep environment, making it a notable choice for travelers seeking a good night's rest in Zurich.
Cleanliness
Hotel UTO KULM, a serene car-free retreat in Zurich, garners praise for its immaculate standards of cleanliness. The overall sentiment is that the hotel rooms and facilities are exceptionally clean with many reviews highlighting spotless rooms, well-maintained spaces and modern, comfortable settings. Guests noted that the rooms are spacious and equipped with convenient amenities like a coffee machine. The hotel environment, including the wellness facilities, is described as both clean and calming.
However, some guests did report minor cleanliness issues, such as minimal cleaning efforts, water damage and occasional mold in bathrooms. Despite these few concerns, the general consensus emphasizes cleanliness as a strong point of the hotel with many finding the housekeeping team to be diligent and friendly.
The dining experience also received favorable mentions, enhancing the already pleasant atmosphere of this pristine hotel. Overall, Hotel UTO KULM stands out for its consistent and high standards of cleanliness, making it a reliable choice for a comfortable stay in Zurich.
Staff
Hotel UTO KULM in Zurich boasts a generally positive impression of its staff with many guests appreciating their accommodating, friendly and helpful nature. Numerous reviews highlight the staff's attentiveness and politeness, particularly in the restaurant and cleaning departments, which are noted for their exceptional service. Several individual staff members, such as Yvonne, Robin and Celil Tamahkar, receive special mentions for their outstanding service and personal touch.
The reception team, however, receives mixed reviews. While some guests find the receptionists friendly and supportive, others criticize them for being unhelpful, passive-aggressive and lacking language skills. There are also instances of reception staff being unable to address basic issues like luggage assistance, resulting in a stark contrast from the experiences with the restaurant and cleaning staff.
Despite these inconsistencies at the front desk, the overall sentiment remains that the hotel staff, especially in the restaurant and housekeeping, make a significant effort to ensure a pleasant stay for their guests. Many guests recommend the hotel for its welcoming and polite staff, who often go above and beyond to assist with special requests and ensure guest satisfaction. The combination of pleasant personal interactions and efficient service contributes greatly to a positive guest experience at Hotel UTO KULM.
Wi-Fi
The reviews of 'Hotel UTO KULM car-free hideaway in Zurich' generally suggest mixed feedback on the hotel's WiFi. Some guests highlight excellent WiFi throughout the property, mentioning good signal and a strong connection. Terms like great WiFi and strong WiFi signal further underscore positive experiences. However, there are notes of inconsistency with some guests reporting issues such as bad WiFi, especially in the evenings and occasions when the WiFi was unavailable. A few reviews reflected that the internet service is not good or that there were unresolved WiFi issues. Despite these inconsistencies, a segment of guests had no remarks about the WiFi, implying a satisfactory experience for them.
Spa
The spa at Hotel UTO KULM in Zurich has received a mix of praise and some areas for improvement from guests. On the positive side, many visitors appreciated the beautifully crafted and very privatizable spa with amenities like a sauna, steam room and cold room. Guests found the sauna sessions superb, very good and refreshing, highlighting the relaxing and calm atmosphere. The ability to reserve and use the spa area privately was a notable perk, making the experience incredibly personal and exclusive. The wellness oasis overall is seen as a highlight, providing excellent comfort and relaxation.
However, some guests noted that the spa area is relatively small and can be difficult to access, requiring reservations with limited slots. Additionally, there were issues with some facilities, such as a non-functioning tropical shower and a sauna suspected of overheating the room due to running all night. Despite these minor setbacks, the spa area was still considered wonderful by many, especially for those who managed to secure private use.
In conclusion, while the spa area at Hotel UTO KULM offers a wonderfully relaxing experience with great facilities, it's best to plan ahead and make reservations to fully enjoy the amenities available.
Family
Hotel UTO KULM car-free hideaway in Zurich offers a mixed experience for families with children. It is a family-run hotel that is generally well-suited for family vacations, providing a friendly and warm atmosphere courtesy of its staff, notably Yvonne, who makes guests feel at home. Families with kids can enjoy a positive stay, thanks in part to the family suites that can accommodate up to four people and come with surprises tailored for family enjoyment.
However, the location and layout of the hotel present challenges for some families. The numerous stairs in the family rooms can make them somewhat difficult to navigate, especially for those with small children. Additionally, certain amenities, like the size of the baby beds, could be improved to better accommodate young kids. The area around the hotel may also not be ideal for families due to its less convenient access to food and the necessity of more walking. While the hotel itself is generally family-friendly, the surrounding locale might not be as kid-friendly, making it somewhat problematic for those looking for easy navigation and convenience.
In conclusion, Hotel UTO KULM offers a pleasant family-friendly experience with a warm staff and accommodating suites, although potential guests should consider the location and layout challenges if they are traveling with young children.
4 Star
Hotel UTO KULM car-free hideaway in Zurich is a mixed bag as a four-star property, based on recent guest reviews. Some guests rave about the exceptional quality of the hotel, particularly highlighting the stunning panoramic views, boutique charm and excellent staff. The food also receives positive mentions with several noting the delicious breakfast and overall dining experience.
However, there are numerous concerns about the hotel's adherence to the four-star standard. Many guests feel the cleanliness, maintenance and service levels do not justify the rating or the price. Issues such as broken furniture, subpar room conditions and inadequate attention from the restaurant staff are frequently mentioned. Reviews comparing the hotel to other four-star establishments in Switzerland often highlight a perceived discrepancy in quality.
Despite the picturesque location and generally pleasing ambience, the steep walk from Uetliberg train station might pose a challenge for guests with limited mobility, though some received exceptional transport after persistent discussions with the staff.
In summary, while the views and overall atmosphere of Hotel UTO KULM are highly praised, the facility’s four-star rating is questioned by several guests due to inconsistent service and room conditions.
Business
Hotel UTO KULM in Zurich presents a mixed experience for business travelers. Many guests appreciate the good transport connections and reliable communications, which are essential for seamless business operations. Fast Wi-Fi and a quiet workplace contribute to an efficient work environment. The hotel also affords great space for work and is convenient for business travel. Business-friendly amenities and helpful staff who are timely on email further enhance the overall experience.
However, some aspects may not fully meet business travelers' expectations. Issues such as poorly ventilated rooms, staff not being fluent in English and lack of proper communication from the staff could pose challenges. Additionally, certain areas like the location of the rooms and the use of the sauna oasis have been highlighted as not ideal for business purposes. Meeting setups, like morning business meetings right in front of windows, may not offer the professionalism busy executives seek.
In summary, while Hotel UTO KULM provides certain business-friendly features and reliable facilities, it may fall short in areas crucial for a fully business-oriented stay.
Honeymoon
Hotel UTO KULM in Zurich emerges as an excellent choice for honeymooners seeking a romantic retreat. Guests frequently highlight the stunning views from their hotel rooms, enhancing the overall ambiance and making it perfect for special occasions. The hotel’s setting is described as enchanting, akin to being surrounded by a movie set, which adds a captivating charm. Many found their stay absolutely perfect, affirming the hotel’s honeymoon-friendly appeal. While specific mentions of honeymoon packages or services are absent, the general consensus is clear: the atmosphere and experience at Hotel UTO KULM cater wonderfully to those celebrating their newlywed status.
Romantic
Hotel UTO KULM in Zurich offers a highly romantic experience for couples seeking a serene escape. With its enchanting views and tranquil atmosphere, the location is perfect for a quiet and intimate stay. Guests frequently describe their time at the hotel as wonderful and magical, highlighted by romantic rooms complete with hot tubs. The overall ambiance is consistently noted as ideal for a romantic getaway.
The romantic atmosphere is complemented by various aspects of the hotel, such as beautiful walking trails and the opportunity to enjoy a delicious fondue. Whether guests are enjoying a peaceful overnight stay, a relaxing weekend or simply soaking in the romantic view, the setting is perfect for creating memorable moments with a loved one. This car-free hideaway is particularly well-suited for romantic couples seeking an ideal retreat. However, its charm may be less suited to solo travelers looking for a different type of experience. With its beautiful and romantic setting, Hotel UTO KULM promises a delightful and romantic stay in Zurich.
Dog Friendly
Hotel UTO KULM in Zurich is a welcoming haven for guests traveling with their dogs. The hotel demonstrates its pet-friendly approach by allowing dogs and providing suitable amenities to ensure they feel at home. Guests appreciated being able to bring their dogs and noted the presence of a dog bowl already waiting in the room, which added to the convenience. The hotel exhibits a warm environment not only for dogs but also for cats with an adorable senior ginger hotel cat that captured the hearts of many. Overall, the hotel makes both dogs and their owners feel comfortable and valued.
No, Hotel UTO KULM car-free hideaway in Zurich doesn't have any pool.
Yes, a spa is available at Hotel UTO KULM car-free hideaway in Zurich.
Yes, Hotel UTO KULM car-free hideaway in Zurich welcomes dogs.
No, parking facilities aren't available at Hotel UTO KULM car-free hideaway in Zurich.
No, Hotel UTO KULM car-free hideaway in Zurich doesn't have a gym.