Fletcher Resort-Hotel Zutphen
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Summary of reviewsFletcher Resort-Hotel Zutphen is praised for its tranquil and practical location, offering beautiful surroundings and convenient access to the city center and excellent cycling routes. The location is ideal for both business travelers and leisure visitors, particularly sports enthusiasts with on-site tennis and bowling facilities.
Guest feedback on breakfast is generally positive, highlighting a well-stocked, extensive buffet with friendly staff and a pleasant ambiance, despite occasional service issues and a desire for better replenishment and more variety. Dinner garnered mixed reviews; while some guests found the food delicious and liked the a la carte options, others were disappointed by small portions and occasional issues with food quality and service.
The rooms are consistently clean with some featuring cozy furnishings and comfortable beds. However, many guests feel the rooms are small and outdated with issues like inadequate heating, poor ventilation and noise disturbances. Similarly, the gym and pool facilities add value with positive comments on cleanliness and maintenance, although some reviews point to occasional upkeep issues and limited equipment.
The hotel's staff generally receive positive feedback for their friendliness and helpfulness, contributing to a welcoming atmosphere. However, sporadic service inconsistencies and unprofessional behavior were noted by some guests. WiFi service is one area needing improvement with many guests experiencing unstable and weak connections.
The hotel also caters well to families, providing spacious rooms and a range of activities, despite a few comments about noise and minor disruptions. The tennis facilities stand out positively with well-maintained indoor and outdoor courts available for play.
Overall, while Fletcher Resort-Hotel Zutphen has several strengths, including its serene location, sports amenities and friendly staff, areas like room modernity, WiFi reliability and dinner consistency need attention to meet the four-star expectations fully.
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Guest feedback on breakfast is generally positive, highlighting a well-stocked, extensive buffet with friendly staff and a pleasant ambiance, despite occasional service issues and a desire for better replenishment and more variety. Dinner garnered mixed reviews; while some guests found the food delicious and liked the a la carte options, others were disappointed by small portions and occasional issues with food quality and service.
The rooms are consistently clean with some featuring cozy furnishings and comfortable beds. However, many guests feel the rooms are small and outdated with issues like inadequate heating, poor ventilation and noise disturbances. Similarly, the gym and pool facilities add value with positive comments on cleanliness and maintenance, although some reviews point to occasional upkeep issues and limited equipment.
The hotel's staff generally receive positive feedback for their friendliness and helpfulness, contributing to a welcoming atmosphere. However, sporadic service inconsistencies and unprofessional behavior were noted by some guests. WiFi service is one area needing improvement with many guests experiencing unstable and weak connections.
The hotel also caters well to families, providing spacious rooms and a range of activities, despite a few comments about noise and minor disruptions. The tennis facilities stand out positively with well-maintained indoor and outdoor courts available for play.
Overall, while Fletcher Resort-Hotel Zutphen has several strengths, including its serene location, sports amenities and friendly staff, areas like room modernity, WiFi reliability and dinner consistency need attention to meet the four-star expectations fully.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Gym
Hotel with Tennis Courts
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Fletcher Resort-Hotel Zutphen boasts a variety of location benefits that cater to different needs. The hotel enjoys beautiful surroundings, making it an ideal spot for guests who appreciate natural beauty and tranquility. Its quiet location on the outskirts of Zutphen, in an industrial area, contributes to a peaceful stay, while also offering good accessibility and ample parking facilities.
Visitors find the location convenient for reaching the city center, which is just a short drive or a pleasant 30-40 minute walk away. For those looking to explore further, there are excellent cycling opportunities with scenic routes through the forest and alongside the river Ijssel. Additionally, the location is well-suited for sports enthusiasts due to on-site facilities like tennis and bowling.
While some may find the industrial surroundings less appealing, the hotel compensates with its strategic positioning—ideal for both business travelers needing proximity to appointments and leisure visitors exploring Zutphen and its historical center. Nearby public transport options and bicycle routes enhance the accessibility of the city center from the hotel.
In summary, Fletcher Resort-Hotel Zutphen's location is praised for its practicality and serene environment, making it a versatile base for both business trips and leisurely city exploration.
Guests at Fletcher Resort-Hotel Zutphen have shared varied opinions about the breakfast experience. Most reviews highlight the breakfast as good, well-stocked and delicious. An extensive and rich breakfast buffet is often referenced with many guests enjoying the variety and quality, describing it as nice, clean and with a pleasant breakfast area.
However, not all feedback is entirely positive. Several guests found the breakfast service to be poorly organized with issues such as insufficient replenishment, especially closer to the end of the breakfast time. Complaints also include a lack of scrambled eggs, minimal vegetarian options and instances where the variety of bread or fresh rolls was lacking. Some found the breakfast to be overpriced for the limited selection available.
Despite these hiccups, the overall sentiment leans towards a positive experience with the breakfast often deemed great, extensive and well taken care of. The friendly breakfast staff and the pleasant ambiance add to the experience, although occasional service issues and the need for more consistent replenishment were noted by some guests.
Dinner at Fletcher Resort-Hotel Zutphen received mixed reviews from guests. Many guests positively noted that the quality of dinner was generally good with some even describing it as delicious and excellent. A la carte options were particularly praised and there were mentions of meals being very good and flavorful.
However, not all experiences were positive. Some guests found their dinners disappointing, citing issues such as small portions, tasteless food and certain dishes not meeting the standard expected from a four-star hotel. Specific complaints included tough meat, hard salmon and pasta dishes that fell short of expectations.
The restaurant's service and operational hours also drew criticism. Guests reported difficulties with making reservations, as the restaurant sometimes reached its maximum capacity or closed early without prior notice. Additionally, the occasional unavailability of menu items and issues with the dining room atmosphere detracted from the overall experience.
Despite these drawbacks, other aspects such as breakfast and lunch offered at the hotel received high marks for their quality. Overall, while the dinner experience at Fletcher Resort-Hotel Zutphen had its highlights, inconsistencies in food quality and service were noted by several guests.
The rooms at the Fletcher Resort-Hotel Zutphen have received mixed reviews from guests. Many appreciated the cleanliness with comments noting that the rooms were clean and tidy. However, numerous reviews pointed out that the rooms are very small and often outdated with several mentions of a need for modernization. Some guests found the furnishings cozy and certain rooms offered modern comforts and good beds.
Nonetheless, issues such as inadequate heating, stuffiness and poor air conditioning were common complaints. The bathrooms also received criticism for being small and outdated with guests mentioning showers in bathtubs and a lack of amenities like tea and coffee facilities or mini-fridges. Noise from adjacent areas and limited room space for luggage were also noted.
While some guests found the rooms acceptable for short stays or as a stopover, others were disappointed by maintenance issues and the overall dated appearance. Some rooms had problematic features like broken lamps, insufficient electrical outlets and very soft mattresses. Despite these drawbacks, clean rooms and comfortable beds provided a decent stay for those with minimal expectations.
Guest reviews of Fletcher Resort-Hotel Zutphen present a mixed but insightful picture when it comes to the beds. Many guests found the beds to be comfortable, citing phrases like "beds great," "comfortable beds," and "beds were comfy." The presence of king-size beds and beds that "lay well" also garnered positive mentions, contributing to a satisfying sleep experience for some visitors.
However, there were notable concerns as well. Some guests reported the beds to be "too soft," "sagging," or even "broken." A recurring issue was the complaint about mattresses being "worn out" or "forming a hollow," which detracted from sleep quality. For those sensitive to bed firmness, the reviews highlighted variability with some beds described as "firm" while others were "very soft."
The physical dimensions of the beds were another point of contention with several guests finding them "narrow" or "small" which, coupled with reports of beds being pushed against the wall due to limited space, added to the inconvenience.
Overall, while some visitors slept well in the "fine" and "good" beds, others were less fortunate, facing issues of comfort and maintenance that impacted their stay.
Based on guest reviews, Fletcher Resort-Hotel Zutphen has received mixed feedback regarding its cleanliness. On the positive side, many guests frequently noted that the rooms were clean and cozy with clean bathrooms and well-maintained rooms being highlighted. Some visitors appreciated the neatness of the hotel's ambiance and the diligent upkeep by the staff. The pool was also mentioned as being clean and pleasant to use.
However, a considerable number of reviews pointed out significant issues with cleanliness. Several guests found the rooms dusty and described unpleasant odors. Complaints included mold in bathrooms, dirty carpets, unsightly stains and a generally outdated and worn-out appearance of the hotel. The hallways and common areas were often reported to be dirty with some guests mentioning cobwebs outside the building and a lack of proper maintenance. Poor ventilation and musty smells were recurrent issues, contributing to an unpleasant indoor climate. Some reviews also touched on lapses in housekeeping services, such as insufficient cleaning during extended stays, dirty furniture and issues with towel replacements.
Overall, while the clean and cozy rooms received praise, the numerous complaints about dirt, dust and outdated facilities suggest that there is significant room for improvement in hygiene and maintenance practices at the hotel.
The reviews for the staff at Fletcher Resort-Hotel Zutphen generally reflect a positive and welcoming atmosphere with many guests noting the staff's friendliness and helpfulness. Numerous comments highlight the staff as being very friendly, polite, kind and attentive, particularly praising the reception and bar teams. Guests often felt well-cared for, citing instances where staff went above and beyond, such as helping guests catch their trains and providing efficient and accommodating service.
However, the reviews also indicate some inconsistencies in service levels. There are mentions of unprofessionalism and inexperience among certain staff members. A few guests noted a lack of cooperation, inflexibility and unresponsiveness at times. Instances of unattended desks and difficulties during check-in were also mentioned. Despite these occasional issues, the overall sentiment remains positive with the majority of guests appreciating the friendly and hospitable environment created by the staff.
Visitors to Fletcher Resort-Hotel Zutphen have shared mixed experiences regarding the hotel's wifi services. While some reviews highlight instances of good and even excellent wifi, these appear to be exceptions rather than the norm. A significant number of guests reported challenges, such as weak, unstable or completely absent wifi. Issues like no wifi reception in rooms and unreliable connectivity were commonly noted. This inconsistency in wifi service may affect those who rely on a stable internet connection during their stay. Overall, while there are positive remarks on the wifi, the general consensus suggests that improvement is needed to ensure more reliable and satisfactory coverage throughout the hotel.
The gym at Fletcher Resort-Hotel Zutphen offers a mixed experience for guests. Positively, the gym is noted to be clean, neat and generally well-maintained, providing a good environment for workouts. It's also considered a fine facility by some. The resort enriches the fitness experience with a range of sports facilities that include a swimming pool, a sports hall and even a tennis court. However, there are some shortcomings, such as occasional malfunctioning equipment and a general feeling that the gym is sparsely equipped. While some guests found the fitness room and gym satisfactory, others thought there was room for improvement, mentioning the lack of sports drinks and the limited number of exercise equipment. Overall, the gym and additional sports facilities contribute positively to the resort's amenities, but enhancements could elevate the fitness experience further.
The pool at Fletcher Resort-Hotel Zutphen comes up frequently in guest reviews, reflecting a mixture of experiences but tending slightly toward positive sentiments. Many guests appreciate having access to an indoor pool, describing it as a nice amenity and highlight the added convenience of a sauna and bar nearby. Positive mentions include terms like "great pool," "clean pool," and "beautiful pool," suggesting that when conditions are optimal, the pool can be quite enjoyable. The pool is also noted for being easy to access with stairs providing convenience for guests.
On the downside, several reviews indicate issues related to cleanliness and maintenance. Problems such as a "foamy, dirty, stained" pool and "greasy/oily" edges are reported, detracting from the swimming experience. Noise from the pool area, especially due to kids playing and loud music from adjacent bowling activities, seems to be a common disturbance. Furthermore, some guests encountered inconveniences such as the pool being unexpectedly closed or experiencing water pump failures, rendering it unusable during their stay.
Overall, while the pool has the potential to be a delightful feature of the hotel, inconsistent upkeep and occasional disruptions affect the overall guest satisfaction.
Fletcher Resort-Hotel Zutphen boasts a variety of sports facilities with its tennis amenities standing out particularly well. Guests can enjoy both indoor and outdoor tennis courts, which have been praised for their quality and convenience. Many found the tennis courts useful and appreciated the availability for play. The staff were noted to be helpful regarding tennis, adding to the overall positive experience. The indoor tennis courts, in particular, received commendation, making it a great option for tennis enthusiasts, regardless of weather conditions.
Fletcher Resort-Hotel Zutphen offers a variety of family-friendly amenities and activities, making it an excellent choice for families. The hotel features neat, spacious family rooms, including options with connecting doors, providing ample space for everyone. Guests appreciated the friendly and helpful staff, which added to the family-oriented atmosphere. Despite a few disruptions mentioned, such as children being loud in the swimming pool until midnight and a group of young men not considering other guests, the majority of reviews suggest a suitable and enjoyable experience for families. Additionally, the hotel provides plenty of facilities and activities tailored for families, which the kids seemed to enjoy. While some reviewers noted there weren't many family-friendly features and commented it might not be the best option for extended stays, it remains a solid choice for a brief family getaway with a lively, accommodating atmosphere.
Despite its classification as a four-star hotel, Fletcher Resort-Hotel Zutphen consistently fell short of guests' expectations. Reviews frequently noted that the hotel's facilities and services did not align with the standards typically associated with a four-star rating. Many guests described their rooms as outdated with some non-functional elements and commented that the overall condition of the hotel necessitated renovations. The breakfast was commonly described as mediocre and the amenities provided did not meet the anticipated four-star level. Most reviewers felt that the hotel was more accurately reflective of a three-star rating and pointed out that the price did not correspond to four-star standards. While there were positive mentions about the price-performance ratio, the overarching sentiment indicated that the hotel's offerings did not justify its four-star classification.
Fletcher Resort-Hotel Zutphen appears to be a solid choice for business travelers, offering a range of facilities and services that cater to their specific needs. The hotel is described as convenient for business visits, making it suitable for both short and extended stays. Guests have highlighted the helpful staff, as well as a nice lobby area that is conducive to business conversations and meetups.
The conference facilities and business center stand out as strong points, providing adequate support for meetings and business gatherings. Ample parking is another plus, ensuring that visitors face no inconvenience in finding a spot.
While it is noted that the hotel has an impersonal feel and might be more geared toward business than leisure, it generally meets the expectations of those traveling for work purposes. However, some guests have pointed out that the overall experience did not fully align with what one might expect from a four-star rating.
At Fletcher Resort-Hotel Zutphen, the heated indoor pool is a feature that many guests have appreciated. The warm water provided a nice experience, especially enjoyable in cooler weather, making it a comfortable spot for families and individuals alike. The spacious area around the heated pool added to the pleasant ambiance, allowing guests to relax and unwind. However, some reviews pointed out issues with cleanliness and noise, suggesting that improvements in these areas could enhance the guest experience. Despite these concerns, the heated pool remains a favored amenity for those looking to enjoy a refreshing swim during their stay.
The indoor pool at Fletcher Resort-Hotel Zutphen consistently receives positive remarks from guests. Many describe it as a clean and well-maintained facility, providing a relaxing experience. The pool is highlighted as a nice feature of the hotel with some guests particularly enjoying the combination of the pool and sauna for a complete relaxation package. The availability of many additional facilities adds to the overall positive impression.
However, there are occasional minor issues mentioned. Some guests have encountered chilly water temperatures and in rare instances, there have been comments about snails in the pool or the pool being temporarily out of order. Despite these few concerns, the swimming pool is generally seen as a fine and pleasant amenity within the hotel.
Location Show Map
Location
Visitors find the location convenient for reaching the city center, which is just a short drive or a pleasant 30-40 minute walk away. For those looking to explore further, there are excellent cycling opportunities with scenic routes through the forest and alongside the river Ijssel. Additionally, the location is well-suited for sports enthusiasts due to on-site facilities like tennis and bowling.
While some may find the industrial surroundings less appealing, the hotel compensates with its strategic positioning—ideal for both business travelers needing proximity to appointments and leisure visitors exploring Zutphen and its historical center. Nearby public transport options and bicycle routes enhance the accessibility of the city center from the hotel.
In summary, Fletcher Resort-Hotel Zutphen's location is praised for its practicality and serene environment, making it a versatile base for both business trips and leisurely city exploration.
Breakfast
However, not all feedback is entirely positive. Several guests found the breakfast service to be poorly organized with issues such as insufficient replenishment, especially closer to the end of the breakfast time. Complaints also include a lack of scrambled eggs, minimal vegetarian options and instances where the variety of bread or fresh rolls was lacking. Some found the breakfast to be overpriced for the limited selection available.
Despite these hiccups, the overall sentiment leans towards a positive experience with the breakfast often deemed great, extensive and well taken care of. The friendly breakfast staff and the pleasant ambiance add to the experience, although occasional service issues and the need for more consistent replenishment were noted by some guests.
Dinner
However, not all experiences were positive. Some guests found their dinners disappointing, citing issues such as small portions, tasteless food and certain dishes not meeting the standard expected from a four-star hotel. Specific complaints included tough meat, hard salmon and pasta dishes that fell short of expectations.
The restaurant's service and operational hours also drew criticism. Guests reported difficulties with making reservations, as the restaurant sometimes reached its maximum capacity or closed early without prior notice. Additionally, the occasional unavailability of menu items and issues with the dining room atmosphere detracted from the overall experience.
Despite these drawbacks, other aspects such as breakfast and lunch offered at the hotel received high marks for their quality. Overall, while the dinner experience at Fletcher Resort-Hotel Zutphen had its highlights, inconsistencies in food quality and service were noted by several guests.
Rooms
Nonetheless, issues such as inadequate heating, stuffiness and poor air conditioning were common complaints. The bathrooms also received criticism for being small and outdated with guests mentioning showers in bathtubs and a lack of amenities like tea and coffee facilities or mini-fridges. Noise from adjacent areas and limited room space for luggage were also noted.
While some guests found the rooms acceptable for short stays or as a stopover, others were disappointed by maintenance issues and the overall dated appearance. Some rooms had problematic features like broken lamps, insufficient electrical outlets and very soft mattresses. Despite these drawbacks, clean rooms and comfortable beds provided a decent stay for those with minimal expectations.
Beds
However, there were notable concerns as well. Some guests reported the beds to be "too soft," "sagging," or even "broken." A recurring issue was the complaint about mattresses being "worn out" or "forming a hollow," which detracted from sleep quality. For those sensitive to bed firmness, the reviews highlighted variability with some beds described as "firm" while others were "very soft."
The physical dimensions of the beds were another point of contention with several guests finding them "narrow" or "small" which, coupled with reports of beds being pushed against the wall due to limited space, added to the inconvenience.
Overall, while some visitors slept well in the "fine" and "good" beds, others were less fortunate, facing issues of comfort and maintenance that impacted their stay.
Cleanliness
However, a considerable number of reviews pointed out significant issues with cleanliness. Several guests found the rooms dusty and described unpleasant odors. Complaints included mold in bathrooms, dirty carpets, unsightly stains and a generally outdated and worn-out appearance of the hotel. The hallways and common areas were often reported to be dirty with some guests mentioning cobwebs outside the building and a lack of proper maintenance. Poor ventilation and musty smells were recurrent issues, contributing to an unpleasant indoor climate. Some reviews also touched on lapses in housekeeping services, such as insufficient cleaning during extended stays, dirty furniture and issues with towel replacements.
Overall, while the clean and cozy rooms received praise, the numerous complaints about dirt, dust and outdated facilities suggest that there is significant room for improvement in hygiene and maintenance practices at the hotel.
Staff
However, the reviews also indicate some inconsistencies in service levels. There are mentions of unprofessionalism and inexperience among certain staff members. A few guests noted a lack of cooperation, inflexibility and unresponsiveness at times. Instances of unattended desks and difficulties during check-in were also mentioned. Despite these occasional issues, the overall sentiment remains positive with the majority of guests appreciating the friendly and hospitable environment created by the staff.
Wi-Fi
Gym
Pool
On the downside, several reviews indicate issues related to cleanliness and maintenance. Problems such as a "foamy, dirty, stained" pool and "greasy/oily" edges are reported, detracting from the swimming experience. Noise from the pool area, especially due to kids playing and loud music from adjacent bowling activities, seems to be a common disturbance. Furthermore, some guests encountered inconveniences such as the pool being unexpectedly closed or experiencing water pump failures, rendering it unusable during their stay.
Overall, while the pool has the potential to be a delightful feature of the hotel, inconsistent upkeep and occasional disruptions affect the overall guest satisfaction.
Tennis
Family
4 Star
Business
The conference facilities and business center stand out as strong points, providing adequate support for meetings and business gatherings. Ample parking is another plus, ensuring that visitors face no inconvenience in finding a spot.
While it is noted that the hotel has an impersonal feel and might be more geared toward business than leisure, it generally meets the expectations of those traveling for work purposes. However, some guests have pointed out that the overall experience did not fully align with what one might expect from a four-star rating.
Heated Pool
Indoor Pool
However, there are occasional minor issues mentioned. Some guests have encountered chilly water temperatures and in rare instances, there have been comments about snails in the pool or the pool being temporarily out of order. Despite these few concerns, the swimming pool is generally seen as a fine and pleasant amenity within the hotel.
Yes, Fletcher Resort-Hotel Zutphen has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Fletcher Resort-Hotel Zutphen.
No, Fletcher Resort-Hotel Zutphen doesn't allow dogs.
No, parking facilities aren't available at Fletcher Resort-Hotel Zutphen.
Yes, Fletcher Resort-Hotel Zutphen has a gym.
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