3-Star HotelSummary of reviews related to the '3 Star' categoryComfort Hotel Pacific Cleveland offers a basic and acceptable experience that aligns with its three-star rating. Guests found the large rooms to be clean, comfortable and situated in a quiet location near shops and eateries. While it's not a luxurious five-star property, it provides a reasonable stay for those with modest expectations.
However, the hotel does have its drawbacks. The ambience is somewhat marred by the presence of long-term guests with children often playing in the corridors. The property itself appears quite rundown with issues like rooms being under-equipped and areas requiring more maintenance. Problems with amenities such as air conditioning, door locks and showers were also reported. Additionally, housekeeping services were lacking with some rooms not being serviced during stays.
The hotel’s restaurant seemed perpetually unmanned and the quality of the coffee sachets left much to be desired. Overall, the venue could use significant improvements to meet higher health standards and maintain guest satisfaction. Despite these issues, the hotel can be a viable option for budget-conscious travelers looking for a simple place to stay.
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