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Summary of reviewsHoliday Inn Farnborough by IHG, garners predominantly positive reviews across various aspects. The hotel is praised for its superb and convenient location, making it an ideal choice for various travelers ranging from those attending events at the Farnborough International Exhibition and Conference Centre to tourists visiting nearby attractions like Ascot and Windsor. The property’s proximity to key roads and ample parking ensures accessibility and convenience with the historical charm of the older parts of the hotel and its friendly staff enhancing the overall guest experience.
Breakfast at the hotel is highly acclaimed for its variety and quality, often described with positive terms like fantastic and amazing. Guests appreciate the hot and cold selections, delicious offerings like bacon and sausages and the excellent value for money. Despite some minor issues with keeping food hot and occasional item shortages, the breakfast experience is generally very satisfying.
Dinner experiences in the hotel's restaurant are mostly positive. Guests commend the well-presented dishes, quality service and specific items like steaks and pizzas. The dining facilities, including the pleasant conservatory section, contribute to a good atmosphere. While some guests find the prices of food and drinks high and mention occasional service challenges, the overall dining experience is enjoyable with a diverse menu and attentive staff.
The rooms at Holiday Inn Farnborough are mostly appreciated for their cleanliness, comfort and spaciousness. Guests find the rooms to be well-maintained with comfortable beds and adequate soundproofing for a peaceful stay. However, there are recurring mentions of the rooms feeling dated with issues such as squeaky floors, damp smells and occasional maintenance problems. Despite these downsides, the functional rooms cater reasonably well to guest needs.
Cleanliness is a strong point for this hotel with many guests praising the spotless conditions of rooms and communal areas. While some areas of the hotel appear dated and in need of refurbishment, the commitment to maintaining a tidy environment is noted positively.
The staff at Holiday Inn Farnborough are highlighted as a significant asset, known for their friendliness, attentiveness and professionalism. From reception to restaurant service, the staff's pleasant demeanor and willingness to help enhance the overall guest experience with many guests noting specific individuals who went above and beyond.
The hotel provides free WiFi, which generally works well, though some guests experience weak signals in certain rooms. Free and ample parking is another notable feature, enhancing the hotel’s convenience for travelers with vehicles.
Family-friendliness is another positive aspect with the hotel catering to families thanks to its spacious rooms and accommodating features. Nevertheless, there are mixed reviews about the size of the family rooms and a few maintenance issues.
The quality of beds receives mixed feedback. While many guests find the beds comfortable and conducive to a good night's sleep, others report issues with creaky, uncomfortable mattresses and inadequate bedding.
Overall, Holiday Inn Farnborough is a well-regarded four-star hotel that successfully combines Victorian charm with modern conveniences. Its excellent location, cleanliness and exceptional staff contribute significantly to positive guest experiences, although addressing the dated decor and improving the quality of certain amenities could elevate the hotel to meet four-star expectations more consistently. For business travelers, its superb location near business centers and functional amenities make it a solid choice.
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