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Summary of reviewsHotel Savoy is highly praised for its strategic location in the heart of Mariehamn. The central setting offers convenience with easy access to shops, restaurants, museums and both harbor areas, all within walking distance. The tranquil environment despite its city center proximity, coupled with the added advantage of free parking, makes it an ideal choice for various types of travelers.
The breakfast at Hotel Savoy receives generally favorable feedback. Guests appreciate the variety and quality with fresh fruit, vegetables, crispy bacon and gluten-free options being notable highlights. While some guests find the breakfast basic, the overall satisfaction with the meal quality and variety largely prevails, contributing positively to the guest experience.
Regarding the rooms, reviews are mixed but lean towards the positive side concerning cleanliness and spaciousness. The rooms are frequently described as clean, beautiful and well-maintained with comfortable beds and effective soundproofing. However, there are notable mentions of dated furnishings, insufficient airflow and the need for renovation in some areas, particularly affecting the overall comfort during warmer periods.
Cleanliness is another area where the hotel shines within its individual rooms, consistently described as neat and well-kept. However, the common areas like hallways sometimes fail to meet the same standard with reports of dirtiness and wear detracting from the overall experience.
The staff at Hotel Savoy often receives high marks for their friendliness and helpfulness. Their professionalism and accommodating nature significantly enhance the welcoming atmosphere of the hotel. Despite occasional lapses in service and instances of absent staff, the praise for their positive interactions and efficient service outweighs the negatives.
While the hotel offers free and accessible parking, which is highly appreciated by guests, its dining options, particularly dinner services, are limited. The absence of an on-site restaurant and closed bar often leads guests to seek meals elsewhere, reducing the overall dining convenience.
The swimming pool, though a potential attraction, suffers from limited opening hours, a cold temperature and additional costs, leading to mixed reviews. Some guests find it beneficial, but many feel improvements are necessary to meet their expectations.
For families, Hotel Savoy provides spacious rooms that cater to larger groups, despite some complaints about wear and the comfort of children’s beds. The hotel is seen as a practical choice for family trips with adequate facilities and reasonable pricing.
The beds generally receive positive remarks for comfort, although there are recurring comments about narrow widths, excessive softness or the need for updating. Despite these issues, the overall sentiment is that the beds contribute to a restful stay.
In summary, Hotel Savoy excels in its prime location, the quality of its breakfast, room cleanliness and staff service. However, improvements in the conditions of common areas, room updates, extended dining options and enhancing amenities like the swimming pool could further elevate the guest experience, better aligning with its four-star designation.
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