5-Star Hotels, Apartments in Medina

The Oberoi Madina المدينة أوبروي

Hotel in Medina

8.9

Excellent

From $476

5-Star HotelSummary of reviews related to the '5 Star' categoryThe Oberoi Madina المدينة أوبروي has received mixed feedback regarding its five-star rating and the quality of its facilities and services. Some guests describe the hotel as truly amazing with outstanding or even seven-star service and a facility that embodies five-star quality in various aspects such as parking availability. However, many reviews highlight areas that need significant improvement. There are frequent mentions that the hotel no longer maintains its five-star status due to poor maintenance of the rooms, subpar cleanliness and services that do not match the premium prices charged. Guests also feel that the food quality falls short of five-star expectations and that overall, the hotel does not deliver a consistent five-star experience. Enhancements are required to align the facilities and services with the high rates, which many find too expensive compared to five-star hotels in other tourist areas.
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Sofitel Shahd Al Madinah

Hotel in Medina

8.0

Very Good

From $164

5-Star HotelSummary of reviews related to the '5 Star' categorySofitel Shahd Al Madinah, ideally located, showcases clean and perfectly maintained rooms that reflect some aspects of five-star hospitality. Several guests highlight the impeccable cleanliness and security as standout features. However, the overarching sentiment about the hotel's five-star rating is mixed.

While some patrons commend it for its high-end standards, five-star facilities and excellent service, others find discrepancies in the luxury and experience expected from a top-tier establishment. Common issues include outdated furniture and occasional problems with warm water in washrooms. The hotel's services, such as the check-in process and breakfast buffet, sometimes fall short of five-star efficiency with mentions of delays, congestion and overcrowding.

Thus, while the hotel's exceptional cleanliness and location are consistent positives, a significant number of reviews indicate that it does not fully meet international five-star standards in various aspects, suggesting room for improvement to justify its rating.
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InterContinental Dar Al Hijra Madinah by IHG

Hotel in Medina

8.5

Very Good

From $168

Info Categories

5-Star Hotel

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Crowne Plaza Madinah by IHG

Hotel in Medina

7.8

Good

From $117

5-Star HotelSummary of reviews related to the '5 Star' categoryCrowne Plaza Madinah by IHG, has garnered a mix of reviews regarding its five-star rating, facilities and services. While some guests praised the hotel for truly exceptional services and excellent performance, others felt that the hotel's offerings did not meet the expectations of a five-star establishment. Positive remarks highlighted the warm welcome and overall cleanliness of the hotel. Several guests noted that everything was perfect and exceeded five-star expectations, suggesting that the service quality was commendable.

However, numerous guests felt that the hotel should be rated lower with some suggesting a three or four-star rating instead. Criticisms were directed at the quality of services and facilities, such as the limited and lackluster breakfast options and less-than-ideal furniture décor. A few pointed out specific issues like not being able to check-in with dollars and inadequate room services. Moreover, some guests mentioned that the photos on the website did not match the reality, contributing to the overall impression that the hotel did not live up to its advertised five-star status.

In summary, despite some guests appreciating aspects of their stay, many felt the hotel fell short of the five-star rating it claims with certain facilities and services not meeting high expectations.
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Madinah Hilton Hotel

Hotel in Medina

8.3

Very Good

From $178

5-Star HotelSummary of reviews related to the '5 Star' categoryMadinah Hilton Hotel has received mixed feedback regarding its five-star rating, facilities and services. Guests have praised the hotel's spotlessly clean environment and impeccable services, noting that it possesses amenities expected from a five-star establishment. The hotel's fast internet and top-notch customer service have also been highlighted as strong positives.

However, several reviews indicate that the hotel does not fully meet the five-star standards it claims. Criticisms point to an outdated decor and dated furniture that detract from the overall luxury experience. The buffet and breakfast offerings have been mentioned as below par for a five-star hotel with some guests feeling they were more comparable to a three-star level. Despite these drawbacks, some guests still consider it one of the best hotels in the central area, appreciating the service and respect shown by the staff.

Overall, while the Madinah Hilton Hotel provides several high-quality services and maintains certain five-star characteristics, it appears that improvements in dining and a more modern update to its facilities are necessary to meet the full expectations of a five-star rating.
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MADEN Hotel

Hotel in Medina

8.4

Very Good

From $180

Info Categories

5-Star Hotel

Boutique-style Hotel

Hotel for Honeymoon

InterContinental Dar Al Iman Madinah by IHG

Hotel in Medina

8.7

Very Good

From $241

5-Star HotelSummary of reviews related to the '5 Star' categoryThe InterContinental Dar Al Iman Madinah by IHG, is highly praised for its overall excellence, particularly highlighting its five-star standards and luxurious atmosphere. Guests frequently commend its outstanding location and reputable status. The hotel staff, from receptionists to maintenance, are noted for their exceptional performance, courteousness and customer care, consistently ensuring wonderful and pleasant stays for visitors.

Many reviews emphasize the superior quality of the meals provided, where the buffet features fresh and original food that meets the high expectations associated with InterContinental hotels. The service is excellent and contributes significantly to the five-star experience.

While the majority of feedback leans towards positive aspects, a portion of the guests feel that certain areas, such as the overall condition of the hotel and cleanliness, do not entirely match typical five-star standards. Despite some criticisms on these fronts, the general consensus remains favorable with many guests describing their stays as wonderful, luxurious and most often exceeding their expectations. The hotel's consistent delivery of exceptional customer service and a welcoming ambiance ultimately leaves a lasting impression on its guests.
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Millennium Madinah Airport

Hotel in Medina

7.9

Good

From $79

5-Star HotelSummary of reviews related to the '5 Star' categoryMillennium Madinah Airport has drawn mixed reactions from its guests, especially concerning its five-star designation. While a few guests found it to be nicer than expected and comparable to a five-star hotel experience, a significant number questioned whether it truly deserves that rating, suggesting it aligns more closely with a three or four-star establishment. The decor and overall maintenance did not quite meet the high standards typically associated with top-tier hotels. Subpar breakfast offerings and the absence of key amenities like a swimming pool were frequently mentioned as shortcomings. Despite these aspects, some guests did acknowledge moments that felt unique for a five-star venue. Overall, while there are positive aspects, there seems to be a consensus that the hotel does not fully live up to its five-star rating.
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جوهرة العزيزية للشقق المفروشة

Hotel in Medina

7.7

Good

Info Categories

5-Star Hotel

Luxury Hotel

Family Friendly Hotel

Dar Aleiman Al Haram

Hotel in Medina

8.2

Very Good

From $124

Info Categories

5-Star Hotel

Hotel with Parking

Hotel for Honeymoon

إطلالة الشرق شقة خاصة 13 كلم عن الحرم East View 13 KM away from Alharam

Apartment in Medina

Excellent

Info Categories

5-Star Apartment

Apartment with Free Wi-Fi

Apartment with Parking

Finda Hotel

Hotel in Medina

8.8

Excellent

5-Star HotelSummary of reviews related to the '5 Star' categoryFinda Hotel, also known as فندق فندا, offers a mix of experiences based on guest reviews. While the rooms are consistently described as clean and well-maintained, embodying a five-star standard, the breakfast service has room for significant improvement. Despite the breakfast menu being good in value, it does not meet the high expectations typically associated with a five-star rating. Additionally, multiple reviews indicate that the overall service does not align with the premium price paid with some guests feeling it resembles that of a lower-star establishment. The internet service is mentioned as patchy, which further detracts from the high-end experience expected from a hotel of this caliber. Although the hotel is praised for its proximity to the Haram and maintaining certain aspects of five-star quality, many guests believe it does not justify its five-star classification considering the price and overall service.
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