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Summary of reviewsHotel Dumaguete enjoys a prime location within Dumaguete City, offering easy access to key attractions such as Silliman University, Rizal Boulevard and the downtown area. Situated conveniently between the airport and the port, the hotel is well-placed for exploring local restaurants and cafes, adding to its appeal despite minor noise and construction disturbances.
Guests have mixed feelings about the breakfast, though many find it fantastic, delicious and of good value. Both Filipino and Western options are available, served at the well-received Piapi Deli and the downstairs café. However, a few guests expressed a desire for more variety, especially in European-style breakfasts and vegetarian choices.
The dining experience extends beyond breakfast with multiple on-site restaurants and a standout rooftop bar, The Pawnshop, providing great food, diverse culinary offerings and an inviting ambiance. While some guests feel there could be more menu options and find some items overpriced, the overall dining experience remains largely positive.
Rooms at Hotel Dumaguete are noted for being clean, modern and well-appointed with comfortable beds and tasteful decor. Some issues such as small room size, street noise and maintenance concerns have been noted, but the helpful staff and modern amenities generally ensure a comfortable stay.
Cleanliness is a strong point with guests frequently praising the hotel for its spotless facilities and modern interiors. The hotel's commitment to hygiene is evident, contributing to a pleasant stay despite occasional slips in room cleaning service.
The exceptional staff are a highlight, frequently commended for their friendliness, politeness and professionalism. The team’s welcoming demeanor and attentiveness significantly enhance the guest experience.
Internet connectivity receives mixed reviews. While certain areas, like the study zone, boast high speeds and good service, many guests report inconsistent Wi-Fi in rooms and other areas, indicating a need for an upgrade.
Parking and transportation services are highly praised with free pick-up and drop-off services from various transport hubs and complimentary shuttle services around the local area. These offerings are repeatedly highlighted as outstanding features.
For families, the hotel presents a comfortable and enjoyable environment with planning options for activities and easy access to local dining. Though some additional amenities like toothbrushes are not provided, the friendly atmosphere and convenience make it a favorable choice for family leisure trips.
Lastly, the beds are frequently highlighted for their comfort, contributing to a restful stay. While preferences vary, most guests find the beds and linens exceptionally comfortable, enhancing their overall experience at Hotel Dumaguete.
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