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Summary of reviewsThe Hyatt Regency Perth is a highly regarded hotel, especially praised for its prime location in East Perth. It offers convenient access to key attractions and amenities, such as the Swan River, nearby parks and famous venues like the WACA, Optus Stadium and Elizabeth Quay. The free CAT buses and on-site parking further enhance its accessibility for both business and leisure travelers. Despite being slightly removed from the CBD, guests appreciate the quiet, safe atmosphere and the proximity to local dining and nightlife options.
Breakfast at the Hyatt Regency Perth stands out with its extensive variety and high-quality offerings, receiving accolades for its delicious international buffet style. Guests particularly highlight the friendly service provided by the chefs and staff. Although some mention cold food and high costs, the overall feedback is highly positive, making breakfast a highlight of the stay.
The dinner experience is mixed with praise for the buffet dinner, room service and club lounge canapés. However, there are criticisms regarding the a la carte options, pricing and service speed. Improving consistency and value for money could enhance the dining aspect.
Rooms at the hotel are commended for their spaciousness, comfort and cleanliness. Despite some feedback about dated decor and occasional maintenance issues, guests generally find the rooms well-maintained and relaxing. The scenic river views from certain rooms add extra charm to the guest experience.
Cleanliness is a strong point with guests consistently praising the spotless conditions of both rooms and public areas. Minor issues like outdated fixtures and room service trays left in hallways do not overshadow the overall positive sentiment about the hotel's upkeep.
The staff at the Hyatt Regency Perth receive high praise for their friendliness, attentiveness and professionalism. Their ability to make guests feel welcome and taken care of significantly enhances the overall experience. Efficient and pleasant interactions across all hotel areas, including the front desk and housekeeping, contribute to a memorable stay.
The WiFi experience is generally positive with good coverage and decent speeds for casual use. However, there are some concerns about stability for those needing high-speed internet for work or streaming. Improving these aspects would cater better to guests' needs.
The fitness center garners compliments for its modern equipment and 24-hour accessibility, though some guests mention limited space and non-operational machines during their stay. The pool area is frequently praised for its beauty, cleanliness and inviting atmosphere, though minor issues like overcrowding and lack of shade are noted.
Parking availability is appreciated, but the high cost and complex procedures are common complaints among guests. The hotel's efforts to accommodate electric vehicle charging are recognized positively, though clearer communication about these facilities could be beneficial.
Overall, the Hyatt Regency Perth offers a comfortable and enjoyable stay with standout features in location, breakfast, staff service, cleanliness and amenities. Some areas for improvement include dinner consistency, room modernity, WiFi stability and parking communication.
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