Resort with SpaSummary of reviews related to the 'Spa' categoryMayaguez Resort & Casino's wellness facilities have faced multiple challenges based on recent guest experiences. Although feedback indicates a general lack of maintenance, particularly with the Jacuzzi, which reportedly had murky water and was not always in service, there is a broader issue with cleanliness spanning both the pool and spa areas. Additionally, the spa's operations seem inconsistent with some mentions of it being closed or not clearly marked. Technological amenities, such as audio-visual repair services and Bluetooth connectivity, have also been problematic for some guests. Overall, while the hotel offers diverse facilities, there appears to be a need for significant improvement in both maintenance and communication about services to enhance guest experiences.
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