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Summary of reviewsAloft Riyadh Hotel consistently receives positive feedback from its guests across various categories, making it a favored choice for travelers to the city. Located on Olaya Street, the hotel benefits from a prime, central location that offers easy access to major attractions, business districts and essential services. Its modern amenities and convenient positioning make it ideal for both business and leisure visitors.
The hotel's breakfast is noted for its tasty and diverse offerings, providing a cozy atmosphere that many guests enjoy, although some find it expensive. Dinner at the on-site restaurant is praised for its high-quality food and generous portions, despite a few concerns about pricing and specific dishes.
Rooms at Aloft Riyadh are appreciated for their modern, stylish design, cleanliness and comfort. While room sizes can vary, the overall experience is positive, complemented by effective room arrangements and adequate facilities. The hotel excels in cleanliness with consistent commendations for the immaculate state of the rooms and the overall environment, though some areas like the gym, pool and bathrooms could benefit from more attention.
Staff at the hotel are frequently highlighted for their friendliness, professionalism and efficiency. Notable employees, such as Turki, Abdullah and Abdulaziz, receive particular praise for their exceptional service. Despite occasional complaints about organizational issues and language barriers, the overall sentiment towards the staff remains positive.
The hotel's free WiFi is a common point of criticism with many guests reporting slow speeds and weak connections, particularly in certain areas. The gym receives mixed reviews with positive comments about its maintenance and equipment, countered by concerns over its size and restricted hours. Similarly, the pool is appreciated for its design and facilities but is occasionally marred by cleanliness and maintenance issues.
Parking amenities are generally well-received for their availability and convenience, though the spaces are noted as being tight and could benefit from redesign. The hotel is also praised for its family-friendly atmosphere with a warm and welcoming environment that caters to visitors with children.
Beds at Aloft Riyadh are considered comfortable by many guests, contributing to a restful stay, although there are some isolated issues with pillows and bed types. As a three-star hotel, Aloft Riyadh often exceeds expectations with some guests comparing its service and experience to that of a five-star establishment. Finally, its suitability for business travelers is highlighted by the hotel's clean, comfortable accommodations and serene meeting rooms, making it a reliable choice for business purposes.
Overall, Aloft Riyadh Hotel impresses with its favorable location, modern amenities and dedicated staff, creating a comfortable and convenient stay for its guests.
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