5-Star Hotels, Apartments, Aparthotels, Chalets in Pilchowice

Pałac Pakoszów Schlosshotel Wernersdorf 8.5 mi from Pilchowice

Hotel in Jelenia Gora

9.0

Excellent

From $69

5-Star HotelSummary of reviews related to the '5 Star' categoryThe reviews for Pałac Pakoszów Schlosshotel Wernersdorf display a mixed assessment of its five-star rating, facilities and services. Numerous guests argue that the hotel does not meet the expectations typically associated with a five-star establishment, citing issues such as inadequate breakfast offerings, insufficient staff presence and small swimming pool facilities. Additionally, there were complaints about operational aspects like non-functioning bed switches and beds with wheels that posed safety concerns.

On the other hand, some guests maintain that the hotel meets five-star standards, offering worthy accommodations and facilities. Despite the positive notes, the overall consensus leans towards the opinion that the hotel falls short of delivering a truly five-star experience with many suggesting it aligns more closely with a three-star rating.

The variety of views reflects that while the hotel may have some commendable attributes, significant improvements are needed to consistently meet the high expectations of a five-star establishment.
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Norweska Dolina Family&Pet-friendly Resort 10.7 mi from Pilchowice

Aparthotel in Szklarska Poreba

8.2

Very Good

From $72

5-Star AparthotelSummary of reviews related to the '5 Star' categoryNestled away from the bustling center and slopes, Norweska Dolina Luxury Resort offers a peaceful retreat with picturesque Norwegian-style buildings and luxury accommodations. The resort impresses with its originality and high standard, though there are mixed opinions on its claimed five-star rating. Some guests laud the top-notch service, stunning apartments and excellent food, while others feel it falls short of the five-star mark, citing overpriced fees and amenities that don't meet the expected standards.

Significant points of contention include the additional charges, such as the high parking fee and pool and sauna fees, which some guests see as hidden costs. While a few guests found the breakfast to be of five-star quality and the service first class, others noted a lack of multilingual staff and room service, which are expected in a five-star facility.

Overall, Norweska Dolina Luxury Resort offers high-class facilities and a serene atmosphere, but opinion varies on whether it truly meets the five-star luxury experience it claims to provide.
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Platinum Mountain Hotel&SPA 12.0 mi from Pilchowice

Hotel in Szklarska Poreba

9.0

Excellent

From $142

5-Star HotelSummary of reviews related to the '5 Star' categoryThe reviews of Platinum Mountain Hotel&SPA deliver a mixed verdict on its five-star rating and facilities. While some guests perceive the services and amenities as meeting a 5-star standard, praising the luxurious environment and excellent service, many guests express disappointment. They argue that the hotel does not live up to its five-star reputation, citing various shortcomings that do not align with European five-star standards, including elements that should correspond to lower star ratings, like a 4-star or even a 3-star experience. Additionally, specific areas such as the atmosphere and quality were perceived as not being up to par. The hotel presents itself as a 5-star facility, yet several guests feel it clearly deserves a lower category, based on their experience. Overall, the reviews reflect a gap between the hotel's advertised five-star status and the actual experience provided.
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APARTAMENT w PLATINUM MOUNTAIN Z PARKINGIEM 12.1 mi from Pilchowice

Apartment in Szklarska Poreba

9.2

Excellent

Info Categories

5-Star Apartment

Apartment with Parking

EV charging stations

Luxury Apartment

Hotel Bergo Resort & SPA 12.1 mi from Pilchowice

Hotel in Szklarska Poreba

8.8

Excellent

From $115

Info Categories

5-Star Hotel

Hotel with Spa

Family Friendly Hotel

Hotel Seidorf w Sosnówce koło Karpacza 12.4 mi from Pilchowice

Hotel in Sosnowka

9.5

Excellent

From $230

5-Star HotelSummary of reviews related to the '5 Star' categoryHotel Seidorf w Sosnówce koło Karpacza promises a luxuriant stay, positioning itself firmly as a five-star establishment. Reviewers frequently highlight the truly five-star experience, noting the impeccable service and luxurious standards that meet the expectations of a distinguished hotel. Many guests have found their stay to be a perfect 5-star hotel experience, reflecting a high level of satisfaction with the facilities and services provided.

However, some reviewers have pointed out that small details were missing that kept the hotel from fully meeting the five-star expectations. While some guests felt the room rates were outrageously high by Polish standards, others still found value in the luxurious experience offered. Overall, the consensus veers towards Hotel Seidorf providing a stellar experience deserving of its five-star status, albeit with room for minor improvements to fully justify the rating.
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Elements Hotel&Spa 14.4 mi from Pilchowice

Hotel in Swieradow-Zdroj

8.7

Very Good

5-Star HotelSummary of reviews related to the '5 Star' categoryElements Hotel&Spa in Poland seems to have gathered some mixed feedback from its guests regarding its five-star status. While some aspects of the hotel are appreciated, many reviews highlight significant shortcomings that detract from its supposed luxury rating.

Guests have praised the hotel's modern and spacious rooms, finding them well-equipped and clean, reflecting expected standards of a high-class establishment. Additionally, the general cleanliness of the hotel is frequently mentioned positively, creating an overall pleasant first impression.

However, many guests are dissatisfied with various aspects that do not align with their expectations of a five-star hotel. A recurring comment is the inadequacy of the wellness and spa areas, which are described as small and overcrowded, falling short of luxury spa expectations. The pool is also deemed inadequate for a hotel of this supposed caliber.

Dining options seem to be a major point of contention. Numerous reviews mention that the food quality and selection do not match the standards of a five-star hotel. The evening buffet, in particular, receives criticism for not offering enough variety or quality. Issues such as cold scrambled eggs and the use of diluted juice concentrates at breakfast add to the sense of disappointment.

Service appears to be another area where the hotel does not meet five-star expectations. Reports of uncomfortable beds, rooms lacking air conditioning, insufficient room cleaning and a general absence of luxury amenities common in similarly rated hotels underscore this sentiment. Many guests feel that the staff and facilities lack the refinement typically associated with five-star hospitality.

Several guests also note inconsistencies like the lack of in-room cosmetics, a common expectation at this level of accommodation and the presence of dogs around the hotel, which some find inappropriate for a five-star resort.

Overall, despite some positive feedback on room size and modernity, Elements Hotel&Spa seems to fall short of delivering a consistent five-star experience with significant improvements needed in dining, wellness facilities and overall service to meet guests' luxury expectations.
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Mövenpick Resort & Spa Karpacz 15.4 mi from Pilchowice

Hotel in Karpacz

9.4

Excellent

Info Categories

5-Star Hotel

Small Hotel

Green Mountain 5* Hotel 15.9 mi from Pilchowice

Hotel in Karpacz

8.8

Excellent

From $135

5-Star HotelSummary of reviews related to the '5 Star' categoryThe Green Mountain 5* Hotel frequently faces scrutiny regarding its claim to a five-star rating. Many guests feel it does not meet the standards expected from a hotel of this class, noting that the facilities and services often fall short. Issues such as broken items in rooms, lack of cleanliness and subpar food quality have left visitors questioning its five-star status. Some found the breakfast experience disorganized with missing and dirty tables and spa treatment bookings proved difficult at the reception.

Despite its modern and appealing exterior, the hotel seems more akin to a four-star establishment in terms of service quality with staff performance also drawing criticism. Consistent remarks indicate that the hotel promotes itself as a five-star destination but doesn't consistently deliver the corresponding level of luxury or service.

However, opinions are mixed. A few guests praised the hotel, describing it as a true five-star experience and noting its potential to fully meet five-star criteria in the future. Nevertheless, for most, the hotel does not justify its high rating and could benefit from significant improvements to align with other luxury hotels.
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